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Course	From (£)	May 2026	June 2026	July 2026	August 2026 Later »	September 2026 « Earlier	October 2026	November 2026	December 2026 Later »	January 2027 « Earlier	February 2027	March 2027	April 2027
Excel · Power BI · Office 365 · Copilot · SharePoint
Excel Intermediate	195	1 5 15 20 29	4 12 23 29	8 13 23 27	10 14 27	2 14 18	1 7 19 23	5 11 24 30	9 14 18 24	4 8 18 22	1 10 15 25	1 15 19	1 6 16 20 30
Power BI Modelling, Visualisation and Publishing, 2 days	750	11 & 12 18 & 19	4 & 5 11 & 12 30 & 1	6 & 7 27 & 28	6 & 7 24 & 25	2 & 3 17 & 18 28 & 29	13 & 14 26 & 27	9 & 10 17 & 18	3 & 4 10 & 11	4 & 5 13 & 14 28 & 29	8 & 9 23 & 24	4 & 5 22 & 23 29 & 30	15 & 16 26 & 27
Excel Advanced	195	13 28	12 30	13 28	12 26	11 25	12 28	11 26	11	6 11 28	10 26	12 25	12 22
Excel Introduction	195	8 12	1 5 19	3 9 30	4 18	1 7 25 30	20 26	9 23 30	17 23	5 20 25	15 19	9 19 31	16 21
Power BI Reporting	460	26	5 25	20 24	25	4 24	16 22	23	1 22	15 21	17	2 19	15 19
Introduction to Microsoft 365 Copilot	495	15 22	15 22	15 22	14 21	14 21	14 21	13 20	14 21	13 20	12 19	15 22	14 21
Microsoft 365 Copilot for Advanced Users	895	Next date Jun	29	29	27	15	28	3	15 24	29	23	16	26 30
▼ Show all courses in this category
Project Introduction	294	29	2	17 24	Next date Sep	1 14	16	5	1 24	15	15	2	8 16
SharePoint 365 End User Introduction	495	Next date Jun	2 18	3 17	3 17	2 16	2 15	2 13	2 14	4 13	3 11	5 11	5 8
Excel Power Query	495	11 22	10 22	10 22	10 21	9 21	9 21	9 20	9 21	8 20	8 19	10 22	9 21
PowerPoint Intermediate Advanced	245	27	2	21 29	Next date Sep	22 28	Next date Nov	16 27	Next date Jan	19 27	Next date Mar	23 29	Next date May
Excel Advanced - Formulas & Functions	230	14 21	Next date Jul	13	13	3	26	12	17	Next date Feb	5 11	29	Next date May
Word Intermediate	245	15 22	15 22	15 22	14 21	14 21	14 21	13 20	14 21	13 20	12 19	15 22	14 21
PowerPoint Introduction	245	11	24	2	20 24	Next date Oct	12 23	Next date Dec	3 23	25	22	18	23
Excel VBA Advanced	325	1 22	1 22	1 22 31	21	1 21	1 21 30	20 30	21	7 20	1 19	3 22	2 21
Power BI DAX	460	1	8 22	10	13 17	23	5 30	26	7	12 18	18	11 26	30
Power Automate Introduction	490	20 26	19 25	20 24	19 24	18 23	19 23	18 23	18 23	18 22	17 22	19 24	19 23
Excel VBA Introduction	300	8 21	15 26	22	3 28	9	5 15	11 19	18 24	25 29	Next date Mar	3 8	9 14
Excel VBA Intermediate	300	22 27	30	27	4	10 11	16 19	20 23	Next date Jan	5 7	Next date Mar	3 8	15 20
Power Automate Advanced, 2 days	950	14 & 15 21 & 22	15 & 16 18 & 19	15 & 16 20 & 21	13 & 14 19 & 20	14 & 15 17 & 18	14 & 15 19 & 20	12 & 13 18 & 19	10 & 11 17 & 18	7 & 8 14 & 15	8 & 9 11 & 12	10 & 11 15 & 16	8 & 9 14 & 15
Power BI Report Designer	446	27 29	26 29	27 29	26 28	25 28	26 28	25 27	23 24	22 25	22 24	24 26	23 26
Project Intermediate	289	18	3 29	20	10	2 3	14 19	24	2	4 18	15	3 29	19
Word Introduction	245	1 29	1 29	1 29 31	28	1 28	1 28 30	27 30	22	7 21	1 19	3 22	2 21
Access Intermediate	330	20 26	19 25	20 24	19 24	18 23	19 23	18 23	18 23	18 22	17 22	19 24	19 23
Access Advanced	330	15 28	15 29	15 29	14 28	14 28	14 28	13 27	14 22	13 21	12 19	15 22	14 21
Access Introduction	309	1 19	1 19	1 20 31	19 28	18 28	19 28	18 27	18 24	18 25	17 24	19 26	19 26
Excel Forecasting and Data Analysis	300	1 7	1 5 29	6 31	5 28	4 28	5 28	4 27	4 24	4 25	3 24	5 26	5 26
Word Advanced	245	18 19	16 17	16 17	17 18	15 16	15 16	16 17	15 16	14 15	15 16	16 17	15 16
Visio Advanced	470	1 18	1 17	1 17 31	17	1 16	1 16 30	16 30	16	5 15	1 15	3 17	2 16
Excel Advanced - For Power Users	300	12 15	10 15	10 15	10 14	9 14	9 14	9 13	9 14	8 13	8 12	10 15	9 14
Excel Pivot Tables	300	13 28	12 29	13 29	12 28	11 28	12 28	11 27	11 22	11 21	10 19	12 22	12 21
Excel PowerPivot	495	13 28	12 29	13 29	12 28	11 28	12 28	11 27	11 22	11 21	10 19	12 22	12 21
Excel Charting	300	5 29	19	14	4 28	18	13	3 27	18	12	2 26	19	13
Introduction to Microsoft Project Online	495	15 18	15 17	15 17	14 17	14 16	14 16	13 16	14 16	13 15	12 15	15 17	14 16
Outlook Introduction	495	8 22	8 22	8 22	7 21	7 21	7 21	6 20	7 21	6 20	5 19	8 22	7 21
Outlook Advanced	495	8 11	8 10	8 10	7 10	7 9	7 9	6 9	7 9	6 8	5 8	8 10	7 9
Visio Introduction	495	13 18	12 17	13 17	12 17	11 16	12 16	11 16	11 16	11 15	10 15	12 17	12 16
Microsoft Teams Introduction	495	1 13	1 12	1 13 31	12 28	11 28	12 28	11 27	11 24	11 22	10 22	12 24	12 23

Management & Leadership Training
Introduction to Management, 2 days	760	Next date Jun	8 & 9 22 & 23	20 & 21	20 & 21 27 & 28	Next date Oct	5 & 6 20 & 21	12 & 13	21 & 22	4 & 5	11 & 12 18 & 19	22 & 23	20 & 21 29 & 30
Emotional Intelligence for Managers	470	12 26	10 25	9 24	10 24	9 23	9 23	9 23	9 23	8 22	8 22	10 24	9 23
Feedback - Giving and Receiving	495	15 21	15 19	15 20	14 19	14 18	14 19	13 18	15 18	14 18	12 17	15 19	14 19
Building Successful Teams with Emotional Intelligence	495	8 12	8 10	8 10	7 10	7 9	7 9	6 9	7 9	5 8	5 8	8 10	7 9
Conflict Management and Resolution	495	18 27	24 29	30 31	Next date Sep	1 7	5 14	6 20	9 24	11 29	12	8 17	14 19
Managing Change	446	15 22	15 22	15 22	14 21	15 21	14 21	13 20	14 21	13 20	12 19	15 22	14 21
Senior Level Communications	470	8 22	8 22	8 22	7 21	7 21	7 21	6 20	7 21	5 20	5 19	8 22	7 21
▼ Show all courses in this category
Personal Effectiveness for Managers	495	7 13	5 12	6 14	5 12	4 11	5 12	4 11	4 11	4 11	3 10	5 12	5 12
Coaching for Results	446	6 20	5 19	7 20	5 19	4 18	5 19	4 18	4 18	4 18	3 17	5 19	5 19
Leadership Development	470	1 13	1 12	1 14 31	12 28	11 28	12 29	11 27	11 22	11 21	10 19	12 22	12 21
Advanced Leadership Coaching	495	12 26	10 25	10 24	10 24	9 23	9 23	9 23	9 23	8 22	8 22	10 24	9 23
Delegation Techniques	495	11 20	10 19	10 20	10 19	9 18	9 19	9 18	9 18	8 18	8 17	10 19	9 19
Discipline and Grievance in the Workplace	495	18 28	17 29	17 29	17 28	16 28	16 27	16 27	16 24	15 22	15 22	17 24	16 23
Effective Performance Evaluation	495	1 20	1 19	1 20 31	19	1 18	1 19 30	18 30	18	7 18	1 17	3 19	2 19
Elevating Women in Leadership Roles, 2 days	760	13 & 14 18 & 19	11 & 12 17 & 18	13 & 14 16 & 17	12 & 13 17 & 18	10 & 11 16 & 17	12 & 13 15 & 16	11 & 12 16 & 17	10 & 11 16 & 17	11 & 12 14 & 15	10 & 11 15 & 16	11 & 12 17 & 18	12 & 13 15 & 16
Enhancing Wellbeing and Performance in the Workplace	495	22 28	22 29	22 29	21 28	21 28	21 27	20 27	22 24	21 22	18 22	19 24	19 23
Facilitating Successful Remote Meetings	495	1 18	1 17	1 17 31	17	1 16	1 16 30	16 30	16	5 15	1 15	3 17	2 16
Facilitation Skills – Level 1	495	21 22	19 22	20 22	19 21	18 21	19 21	18 20	18 21	18 20	17 19	19 22	19 21
Facilitation Skills – Level 2	495	22 26	22 25	22 24	21 24	21 23	21 23	20 23	21 23	20 22	19 22	22 24	21 23
First-Line Management Development	495	7 21	5 18	6 17	5 17	4 16	5 16	4 16	4 16	4 15	3 15	5 17	5 16
Innovation Master Class	495	7 26	5 25	7 24	5 24	4 23	5 23	4 23	4 23	4 22	3 22	5 24	5 23
Intermediate Manager Skills - Part One	495	11 22	10 22	10 22	10 21	9 21	9 21	9 20	9 21	8 20	8 19	10 22	9 21
Intermediate Manager Skills - Part Two	495	8 20	8 19	8 20	7 19	7 18	7 19	6 18	7 18	6 18	5 17	8 19	7 19
Keeping Virtual Teams Engaged	495	1 18	1 17	1 17 31	17	1 16	1 16 30	16 30	16	6 15	1 15	3 17	2 16
Leadership Essentials for New Directors	599	8 26	8 25	8 24	7 24	7 23	7 23	6 23	7 23	5 22	5 22	8 24	7 23
Leading Through Change	495	19 26	19 25	20 24	19 24	18 23	19 23	18 23	18 23	18 22	17 22	19 24	19 23
Leading with Authenticity & Integrity	495	8 26	8 25	8 23	7 21	7 21	7 21	6 20	7 22	6 21	5 18	8 18	7 16
Management Skills to Survive and Thrive	495	21 26	18 25	17 24	17 24	16 23	16 23	16 23	16 23	15 22	15 22	17 24	16 23
Managers and Stress in the Workplace	495	22 26	22 25	22 24	21 24	21 23	21 23	20 23	21 23	20 22	19 22	22 24	21 23
Managing Difficult Staff	495	7 22	5 22	6 22	5 21	4 21	5 21	4 20	4 21	4 20	3 19	5 22	5 21
Managing Talent	495	1 27	1 25	1 24 31	24	1 23	1 23 30	23 30	23	5 22	1 22	3 24	2 23
Managing Team Potential	495	13 22	12 22	13 22	12 21	11 21	12 21	11 20	11 21	11 20	10 19	12 22	12 21
Managing Teams Remotely	495	14 22	Next date Aug	Next date Aug	13	21	Next date Nov	12	Next date Jan	21	11	Next date May	Next date May
Mastering Management Skills for PAs and EAs	495	15 28	15 29	15 29	14 28	14 28	14 27	13 27	15 24	14 22	12 22	15 24	14 23
Mastering Middle Management	495	18 26	17 25	17 24	17 24	16 23	16 23	16 23	16 23	15 22	15 22	17 24	16 23
Mastering Strategic Planning	495	8 26	8 25	8 24	7 24	7 23	7 23	6 23	7 23	5 22	5 22	8 24	7 23
Mastering Succession Planning	495	15 22	15 22	15 22	14 21	15 21	14 21	13 20	14 22	13 21	12 19	15 22	14 21
Mentoring	495	Next date Jun	25	29	Next date Oct	Next date Oct	23 28	Next date Jan	Next date Jan	27	22	Next date Apr	28
Motivating Skills	495	20 22	19 22	20 22	19 21	18 21	19 21	18 20	18 21	18 20	17 19	19 22	19 21
Motivating your Team	495	8 15	8 15	8 15	7 14	7 14	7 14	6 13	7 14	6 13	5 12	8 15	7 14
People Management for Managers	421	8 22	8 22	8 22	7 21	7 21	7 21	6 20	7 21	6 20	5 19	8 22	7 21
Performance Management	495	20 22	19 22	20 22	19 21	18 21	19 21	18 20	18 21	18 20	17 19	19 22	19 21
Returning to Work - Effective Planning and Management	495	20 29	19 30	20 29	19 28	18 28	19 29	18 27	18 24	18 22	17 22	19 24	19 23
Risk Management Essentials	495	13 27	12 25	13 24	12 24	11 23	12 23	11 23	11 23	11 22	10 22	12 24	12 23
Running Performance Reviews	495	1 12	1 10	1 9 31	10	1 9	1 9 30	9 30	9	7 8	1 8	3 10	2 9
Staff Appraisals, 2 days	760	18 & 19 21 & 22	17 & 18 22 & 23	16 & 17 22 & 23	17 & 18 20 & 21	16 & 17 21 & 22	15 & 16 21 & 22	16 & 17 19 & 20	16 & 17 21 & 22	14 & 15 20 & 21	11 & 12 18 & 19	15 & 16 18 & 19	14 & 15 19 & 20
Strategic Decision Making	495	18	Next date Jul	23	17	Next date Oct	22	16	Next date Jan	21	15	Next date Apr	22
Strategic Resource Management Excellence	750	8 15	8 15	8 15	7 14	7 14	7 14	6 13	7 15	6 14	5 12	8 15	7 14
Successful Recruitment Interviewing	495	15 22	15 22	15 22	14 21	14 21	14 21	13 20	14 21	13 20	12 19	15 22	14 21
Team Building	495	12 13	10 12	9 13	10 12	9 11	9 12	9 11	9 11	8 11	8 10	10 12	9 12
Team Dynamics	495	13 20	12 19	14 20	12 19	11 18	12 19	11 18	11 18	11 18	10 17	12 19	12 19
Team Leadership	495	8 20	8 19	8 20	7 19	7 18	7 19	6 18	7 18	5 18	5 17	8 19	7 19
Team Performance Management	495	18 19	Next date Jul	30	18	Next date Oct	12	17	22	Next date Feb	16	5	Next date May
Turning Managers into Leaders, 2 days	760	13 & 14 18 & 19	11 & 12 17 & 18	13 & 14 16 & 17	12 & 13 17 & 18	10 & 11 16 & 17	8 & 9 15 & 16	5 & 6 12 & 13	3 & 4 10 & 11	4 & 5 7 & 8	3 & 4 8 & 9	4 & 5 10 & 11	1 & 2 8 & 9 29 & 30
Women in Leadership	495	11 13	10 12	10 14	10 12	9 11	9 12	9 11	9 11	8 11	8 10	10 12	9 12

Professional Development
Emotional Intelligence at Work	495	11 22	10 22	10 22	10 21	9 21	9 21	9 20	9 21	8 20	8 19	10 19	9 19
Presentation Skills	495	11	10	10	10	9	9	9	9	8	8	10	9
Time Management	385	13 29	Next date Jul	13 29	Next date Sep	11 28	Next date Nov	11 27	Next date Jan	11 27	Next date Mar	12 29	Next date May
Building Confidence and Assertiveness at Work	379	21	22	24	Next date Sep	3 25	Next date Nov	16 27	Next date Jan	25 29	Next date Apr	Next date Apr	2 8
Dealing with Difficult Conversations	495	15 27	16 25	16 24	14 24	15 23	15 23	13 23	15 23	14 22	11 22	11 24	8 23
Public Speaking with Authenticity and Credibility	470	12 18	10 17	10 17	10 17	9 16	9 16	9 16	9 16	8 15	8 15	10 17	9 16
Effective Communication Skills	446	18	1	2	17 21	Next date Oct	1	9 16	Next date Jan	7 28	15	Next date Apr	1 19
▼ Show all courses in this category
Problem Solving / Decision Making	495	19	5	Next date Aug	18	4	Next date Nov	17	4	Next date Feb	16	5	Next date May
Organisational Skills	470	7 18	5 17	7 17	5 17	4 16	5 16	4 16	4 16	4 15	3 15	5 17	5 16
Master the Art of Accuracy and Attention to Detail	446	14 15	11 16	9 15	7 14	7 15	7 14	6 13	7 14	6 13	5 12	8 15	7 14
Advanced Listening Skills	495	15 18	15 17	15 17	14 17	15 16	14 16	13 16	14 16	13 15	12 15	15 17	14 16
Advanced Negotiation Skills	495	8 13	8 12	8 13	7 12	7 11	7 12	6 11	7 11	6 11	5 10	8 12	7 12
Advanced Presentation Skills, 2 days	760	14 & 15 20 & 21	15 & 16 18 & 19	15 & 16 20 & 21	13 & 14 19 & 20	14 & 15 17 & 18	14 & 15 19 & 20	12 & 13 18 & 19	14 & 15 17 & 18	13 & 14 18 & 19	11 & 12 17 & 18	15 & 16 18 & 19	14 & 15 19 & 20
Being Successful in Interviews	495	8 21	8 18	8 17	7 17	7 16	7 16	6 16	7 16	5 15	5 15	8 17	7 16
Building Confidence at Work and in Life	495	8 29	8 29	8 29	7 28	7 28	7 29	6 27	7 22	6 21	5 18	8 18	7 15
Building Rapport	495	8 29	8 29	8 29	7 28	7 28	7 29	6 27	7 22	6 21	5 18	8 18	7 15
Business Networking Skills	495	19 29	19 29	20 29	19 28	18 28	19 28	18 27	18 22	18 21	17 18	18 19	15 19
Business Planning	495	1 8	1 8	1 8 31	7	1 7	1 7 30	6 30	7	6 7	1 5	3 8	2 7
Business Writing	495	11 27	Next date Jul	23 27	Next date Sep	25	5	25	17	25	Next date Mar	1 26	Next date May
Communication Skills Training for Technical People	495	13 15	12 16	13 15	12 14	11 15	12 14	11 13	11 14	11 13	10 12	12 15	12 14
Conducting Meetings	470	18 20	17 19	17 20	17 19	16 18	16 19	16 18	16 18	15 18	15 17	17 19	16 19
Creative Writing For Business	495	8 11	8 10	8 10	7 10	7 9	7 9	6 9	7 9	6 8	5 8	8 10	7 9
Cross Cultural Awareness	495	1 8	1 8	2 8 31	7	1 7	1 7 30	6 30	7	5 8	1 5	3 8	2 7
Dealing with Difficult People	495	13 29	12 29	13 29	12 28	11 28	12 29	11 27	11 22	11 21	10 18	12 18	12 15
Dealing with Imposter Syndrome	495	13 21	12 19	14 20	12 19	11 18	12 19	11 18	11 18	11 18	10 17	12 19	12 19
Delegate to Succeed	495	1 13	1 12	2 13 31	12	1 11	1 12 30	11 30	11	6 11	1 10	3 12	2 12
Developing Personal Impact & Building Productive Relationships	495	11 13	10 12	10 13	10 12	9 11	9 12	9 11	9 11	8 11	8 10	10 12	9 12
Developing Powerful Relationships through Digital Networking	495	18 22	17 22	17 22	17 21	16 21	16 21	16 19	16 17	14 15	12 15	15 17	13 16
Effective Business English	495	13 27	12 26	14 27	12 26	11 25	12 26	11 25	11 24	11 25	10 24	12 26	12 26
Facilitation and Meeting Skills	446	13 18	12 17	14 17	12 17	11 16	12 16	11 16	11 16	11 15	10 15	12 17	12 16
From Storyboard to Presentation Deck, 2 days	760	11 & 12 14 & 15	10 & 11 15 & 16	9 & 10 15 & 16	6 & 7 13 & 14	3 & 4 10 & 11	1 & 2 8 & 9 29 & 30	5 & 6 26 & 27	3 & 4 21 & 22	4 & 5 20 & 21	3 & 4 18 & 19	4 & 5 22 & 23	1 & 2 21 & 22 29 & 30
Growth Hacks for Introverted Professionals	495	15 29	16 29	15 29	14 28	15 28	14 27	13 27	14 22	13 20	12 19	15 22	14 21
Handling Pressure and Improving Performance	446	1 20	1 19	1 20 31	19	1 18	1 19 30	18 30	18	7 18	1 17	3 19	2 19
Improve your Memory	495	7 15	5 16	6 16	5 14	4 14	5 13	4 12	4 10	4 7	3 5	5 8	5 7
Improving Memory with Mind Mapping	470	18 20	18 22	21 23	24 25	25 28	29 30	30	2	5 7	3 8	8 12	9 14
Influence, Persuade, Succeed: Empowering your Performance in Business	490	12 13	10 12	10 13	10 12	9 11	9 12	9 11	9 11	8 11	8 10	10 12	9 12
Influencing Skills	495	15 28	15 29	15 29	14 28	14 28	14 28	13 27	15 22	14 21	12 19	15 22	14 21
Interpersonal Skills	495	18 27	17 26	17 27	17 26	16 25	16 26	16 25	16 24	15 25	15 24	17 26	16 26
Introduction to Strategy	495	6 15	5 15	6 15	5 14	4 14	5 14	4 13	4 15	4 14	3 12	5 15	5 14
Introduction to Workplace Counselling Skills	795	11 20	10 19	10 20	10 19	9 18	9 19	9 18	9 18	8 18	8 17	10 19	9 19
Listening Skills	495	22 29	22 29	22 29	21 28	21 28	21 29	20 27	21 22	20 21	18 19	18 22	15 21
Managing Upwards	495	27	Next date Jul	23	25	Next date Oct	22	24	Next date Jan	21	23	Next date Apr	22
Managing Wellbeing at Work	495	7 27	5 25	6 24	5 24	4 23	5 23	4 23	4 23	4 22	3 22	5 24	5 23
Mastering Media Interactions	495	8 27	8 25	8 24	7 24	7 23	7 23	6 23	7 23	6 22	5 22	8 24	7 23
Negotiating Skills	495	19 28	Next date Aug	Next date Aug	18 27	Next date Nov	Next date Nov	17 26	Next date Feb	Next date Feb	16 25	Next date May	Next date May
Personal Branding Awareness	495	8 28	8 29	8 29	7 28	7 28	7 28	6 27	7 22	6 21	5 19	8 22	7 21
Personal Leadership	495	1 13	1 12	2 13 31	12	1 11	1 12 30	11 30	11	7 11	1 10	3 12	2 12
Personal Resilience	495	22 29	22 30	22 29	21 28	22 28	22 29	19 27	17 24	15 22	15 22	17 24	16 23
Report Writing Mastery: From Beginner to Pro	495	7 14	5 11	6 9	5 6	3 4	2 5	2 4	2 4	4 6	1 3	3 5	2 5
Stress Management	495	7 20	5 19	7 20	5 19	4 18	5 19	4 18	4 18	4 18	3 17	5 19	5 19
Stress Management, Resilience - Working from Home	495	8 26	8 25	8 23	7 21	7 22	7 22	6 19	7 17	6 14	5 12	8 16	7 15
Taking Minutes	446	19	19	6	17 21	28	21	9	18 23	28	22	10	20 27
Team Work	495	7 15	5 15	7 15	5 14	4 15	5 14	4 13	4 14	4 13	3 12	5 15	5 14
Technical Presentation Skills, 2 days	760	14 & 15 27 & 28	11 & 12 23 & 24	9 & 10 23 & 24	10 & 11 24 & 25	9 & 10 23 & 24	8 & 9 20 & 21	9 & 10 19 & 20	9 & 10 21 & 22	7 & 8 20 & 21	4 & 5 18 & 19	4 & 5 22 & 23	1 & 2 20 & 21 29 & 30
Telephone Techniques	495	11 15	10 15	10 15	10 14	9 14	9 14	9 13	9 15	8 14	8 12	10 15	9 14
Time Management using Microsoft Outlook	446	1 18	1 18	2 17 31	17	1 16	1 16 30	16 30	16	7 15	1 15	3 17	2 16
Time Management, Prioritisation - Working from Home	495	8 12	8 10	8 10	7 10	7 9	7 9	6 9	7 9	6 8	5 8	8 10	7 9
Train the Trainer, 2 days	760	28 & 29	25 & 26	23 & 24	20 & 21	17 & 18	15 & 16	12 & 13	10 & 11	7 & 8	4 & 5	4 & 5	1 & 2 29 & 30
Transactional Analysis	495	1 19	1 19	1 20 31	19	1 18	1 19 30	18 30	18	7 18	1 17	3 19	2 19
Transformative Training Delivery	495	14 27	11 25	9 24	6 24	3 23	2 23	2 23	2 23	7 22	1 22	3 24	2 23
Virtual Train The Trainer, 2 days	760	7 & 8	4 & 5	2 & 3	3 & 4	2 & 3	1 & 2 29 & 30	30 & 1	Next date Jan	4 & 5	3 & 4	4 & 5	5 & 6
Virtual training delivery skills	495	11	10	10	10	9	9	9	9	8	8	10	9
Writing for Results	495	11 21	10 18	10 17	10 17	9 16	9 16	9 16	9 16	8 15	8 15	10 17	9 16

Project Management
Project Management - Framework & Processes	495	15 18	15	16 23	18	18 22	21	20 24	24	20 26	Next date Mar	1 22	2
Project Management for Non-Project Managers	421	8 11	8 10	8 10	7 10	7 9	7 9	6 9	4 9	4 7	3 9	5 11	5 8
Project Management - Managing Teams & Stakeholders	495	7 29	5 30	6 29	5 28	4 28	5 27	4 26	4 24	5 22	4 23	5 25	5 23
Intermediate Project Management	446	8 27	8 26	8 27	7 26	7 25	7 26	6 25	7 24	6 25	5 24	8 26	7 26

Sales, Customer Service & Financial Training
Advanced Sales Negotiation	495	7 12	5 11	6 9	5 6	3 4	2 5	2 4	2 4	4 7	1 3	3 5	2 5
Finance for Non-Financial Managers	975	6	17	8 16	Next date Sep	7	14	5	8	6	8	8 22	Next date May
Sales Training for Non-Sales Professionals	495	1 19	1 18	1 16 30	14 28	15 28	14 27	13 27	14 22	13 20	12 19	15 23	14 22
Customer Relationship Management	495	8 13	8 12	8 14	7 12	7 11	7 12	6 11	7 11	5 11	5 10	8 12	7 12
Introduction to Successful Selling	495	22	8	22	7	21	7	20	7	20	5	22	7
Dealing with Complaints and Aggression	495	7 12	5 10	7 9	5 10	4 9	5 9	4 9	4 9	4 8	3 8	5 10	5 9
Key Account Development	495	7 18	5 17	6 17	5 14	4 14	5 14	4 13	4 14	4 13	3 12	5 15	5 14
▼ Show all courses in this category
Mastering Customer Interactions: Excellence in Email and Telephone Communication	495	7 28	5 29	6 29	5 28	4 28	5 28	4 27	4 22	4 21	3 19	5 19	5 19
Maximising Sales on the Phone	495	8 19	8 18	8 17	7 17	7 16	7 16	6 16	7 16	6 15	5 15	9 17	8 16
Writing Sales Proposals	495	7 8	5 8	7 8	5 7	4 7	5 7	4 6	4 7	4 5	3 5	5 8	5 7
Advanced Successful Selling	495	7 11	5 10	6 10	5 10	4 9	5 9	4 9	4 9	4 7	3 8	5 10	5 9
Boosting Sales Through Time Management Skills	495	13 15	12 16	13 15	12 14	11 14	12 14	11 13	11 15	11 14	10 12	12 15	12 14
Closing the Sale	495	20 21	18 19	17 20	17 19	16 18	16 19	16 18	16 18	15 18	15 17	17 19	16 19
Communication Skills for High Pressure Teams, 2 days	760	6 & 7 20 & 21	4 & 5 18 & 19	2 & 3 20 & 21 30 & 31	19 & 20 27 & 28	17 & 18 24 & 25	19 & 20 22 & 23	18 & 19 23 & 24	17 & 18 23 & 24	18 & 19 21 & 22	17 & 18 22 & 23	18 & 19 24 & 25	19 & 20 22 & 23
Customer Care, 2 days	760	14 & 15 27 & 28	11 & 12 23 & 24	9 & 10 23 & 24	10 & 11 24 & 25	9 & 10 23 & 24	8 & 9 26 & 27	9 & 10 25 & 26	9 & 10 22 & 23	7 & 8 21 & 22	8 & 9 22 & 23	10 & 11 24 & 25	8 & 9 26 & 27
Customer Care for the Receptionist	495	1 7	1 5	2 7 31	5	1 4	1 5 30	4 30	4	4 5	1 3	3 5	2 5
Customer Complaint Handling	495	20 29	19 30	20 29	19 28	18 28	19 29	18 27	17 24	14 22	11 22	11 24	8 23
Customer Service Excellence	446	1	Next date Jul	2 13	Next date Sep	24	1	Next date Dec	7	7	18	Next date Apr	2
Delivering Customer Satisfaction Assertively	495	13 18	12 17	13 17	12 14	11 14	12 14	11 13	11 15	11 14	10 12	12 15	12 14
Effective Writing for Sales and Marketing Collateral	495	13 18	12 17	13 17	12 14	11 14	12 14	11 13	11 15	11 14	10 12	12 15	12 14
Excellent Account Management	495	14 29	11 30	9 29	6 28	3 28	2 29	2 27	2 24	7 22	1 22	3 24	2 23
Fundamentals of Selling	495	11 26	10 25	10 24	10 24	9 23	9 23	9 23	9 23	7 22	8 22	10 24	9 23
Influence and Persuasion Skills	495	13 20	12 19	13 20	12 19	11 18	12 19	11 18	11 18	11 18	10 17	12 19	12 19
Introduction to Sales Negotiation	495	1 18	1 17	1 17 31	17	1 16	1 16 30	16 30	16	5 15	1 15	3 17	2 16
Managing Customer Care	495	20 22	19 22	20 22	19 21	18 21	19 21	18 20	18 21	18 20	17 19	19 22	19 21
Mastering the Art of Closing Incoming Calls	495	7 19	5 18	6 16	5 14	4 14	5 14	4 13	4 15	6 14	1 12	2 15	1 14 30
Powerful Sales Presentations	750	1 8	1 8	1 8 31	7	1 7	1 7 30	6 30	7	5 6	1 5	3 9	2 8
Professional Receptionist	495	18 29	17 30	17 29	17 28	16 28	16 27	16 27	16 24	15 22	15 22	17 24	16 23
Profitable Sales through Effective Planning & Prioritisation	495	1 19	1 18	1 17 30	17 28	16 28	16 27	16 27	16 23	15 22	15 22	17 24	16 23
Sales Effectiveness	495	27 29	30	3 29	3 28	3 28	6 29	9 27	10 24	12 22	15 22	18 24	20 23
Sales Leadership Training: Empower Your Sales Team for Success, 2 days	760	26 & 27	15 & 16	9 & 10 30 & 31	24 & 25	14 & 15	8 & 9 29 & 30	23 & 24	14 & 15	7 & 8 28 & 29	22 & 23	15 & 16	8 & 9 29 & 30
Successful Sales Closing	495	7 11	5 10	7 10	5 10	4 9	5 9	4 9	4 9	4 8	3 8	5 10	5 9
Unlocking Business Potential with Customer Profiling	495	14 15	11 16	9 15	6 14	3 14	2 14	2 13	2 15	5 14	1 12	3 15	2 14
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