Closing the Sale

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Closing the Sale

Face to face public schedule & onsite training now available. Lunch currently unavailable.

Virtual classroom training continues. Can't find what you are looking for? Get in touch.

1 day Instructor-led workshop

One of the most beneficial dynamics a Professional can explore is the art of closing a sale. The aim of this workshop is to openly discuss why people buy, the key indicators that promote the benefits and advantages, how to ask the right questions and ultimately how to turn objections into opportunities. This workshop is for the delegate who wants the opportunity to strengthen a diverse range of skillsets.

Objectives

to explore the nature of SPIN
turning objections into opportunities
building a practical repertoire of questioning techniques
the ABC of closing

Benefits

Improve your conversational dialogue and learn how to improvise from a client’s point of view; this workshop holds both revelation and open, practical exercises. The aim is to build greater confidence in closing a sale, improve your impact in leading a win/win scenario, as well as actively pursuing a client’s objections rather than dodging the hard questions or being fearful of them. With templates in questioning techniques supported by how to build a relationship, over-boarding and valuing long term results, this course may very well be the experience you need to increase your success rates.

Course Syllabus

It’s Your Move

Building Profitable Relationships
Setting the Right Scene
Objection Handling
The Science of Persuasion
Crash Course in Carnegie

SPIN it Right

The nature of SPIN
The Reasons We Didn’t Win
Negotiation or Collaboration?
The Six Habits of Successful People

And finally, in closing

The Columbo Effect
The Suggestive Additions
Closure is only the Beginning
The Top 5 Clients You Want (but were afraid to ask)

"What do I get on the day?"

Qualified trainers

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

Breaks and timing

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Joining information (how to get to our venues)

Refreshments

Available throughout the day:

Hot beverages
Clean, filtered water
Biscuits

Virtual training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered by qualified trainers online.

Training formats available

On-site at your company office UK wide (Get quote)
Closed group at one of our London training venues (Get quote)
Near-site at a location close to you
Bespoke one-to-one basis
Tailored training courses to your requirements
Executive coaching & mentoring

Get On-site/Closed quote

Excellent

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Royal College of Physicians
HR & Learning
Magda M

Customer Service Excellence

STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality.