Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
| (129 reviews, see all 106,593 testimonials) |
From £495 List price £650
This course is suitable for managers and supervisors who may be faced with a period of procedural change in the work place and wish to gain the skills to successfully communicate and manage that change to their team members.
Change as a constant
Theories of Change
Why change is important
Obstacles and barriers
Reactions and perspectives
The emotional reaction to change and how to manage this
Strategies for thriving
Organisational change
The 8-stage change process for planning and implementing a successful change
Creating a vision
Change as a process
Business alignment
Communicating Change
Understanding the impact of change
Working with stakeholders for buy-in
Strategies for effective communication
Delivering the message clearly
Maintaining motivation
Direct and indirect results
Handling difficulties
A change plan
Measuring success of change
Reflecting and evaluation
Change action plan
Arguably, the most experienced and highest motivated trainers.
Training is held in our modern, comfortable, air-conditioned suites.
A hot lunch is provided at local restaurants near our venues:
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Available throughout the day:
Regular breaks throughout the day.
Contains unit objectives, exercises and space to write notes
Your questions answered on our support forum.
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SAUL Trustee Company
Rosilda Queiroz,
Benefits Technician
You are doing just right.
Managing Change
Kao (UK) Limited
Barbara Schweier,
Retail Design Manager
Really enjoyed the course and found it very helpful and relevant. I think a follow up session on how we implemented the steps would be beneficial for myself. I know that I work better when I have a date/deadline where I have to present something and this would also help me to remember more of the course content.
Managing Change
BMT DCMS Legal
Rebecca Herrod,
Senior Business Manager
A really interesting and insightful day-challenging the way we look at change (in both a positive and negativr way) and how best to adapt with tools/explainations provided
Managing Change
Our Change Management Short Courses are appropriate for those in a management position looking to pick up necessary skills and techniques to support their team through a period of organisational or similar change.
| Next date | Location | Price |
|---|---|---|
| Mon 15 Jun | Limehouse | £495 |
| Mon 22 Jun | Online | £495 |
| Wed 15 Jul | Bloomsbury | £495 |
| Wed 22 Jul | Online | £495 |
| Fri 14 Aug | Limehouse | £495 |
| Fri 21 Aug | Online | £495 |
And 24 more dates...
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Excellent
FMB Oxford Ltd
Ray P
Introduction to Management
"I have found this training course an inspiration and I know it will be a real benefit to me in my working and personal life."
Tutorials and discussions on MS Office
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Below are some extracts from our Managing Change manual.
Clarify the needs and drivers
Consider the company culture and the people involved
Create a unifying sense of purpose
Key milestones, dates and resources
Consider whose support and influence can help you
Say as much as you can, when you can
Deal with turnover and training needs
Collect feedback and assess how to improve the change process
New competitors
Price changes
Globalisation
Technology
Consumer demand
Critical incidents (problems)
Merges and acquisitions
Recruitment and retention
The individual or group that undertakes the task of initiating and managing change in an organisation.
Change agents can be internal, such as managers or employees who are appointed to oversee the change process.
Denial → Resistance
Commitment → Exploration
Shock, Denial, Fear → Anger, Blame, Resentment, Insecurity
Confidence, Hope, Trust, Impatience → Unsure, Questioning, Acceptance, Forward thinking
Feedback
The change process
The outcomes achieved
Personal performance
KPI’s
Costs
Deadlines
Specific achievements and improvements made
Support their need for logical problem solving
Express an interest in their knowledge
Present information in detail
Be patient
Support their goals & objectives
Express an interest in their ideas
Be precise, efficient, brief and goal‑orientated
Present summary information
Support their need for warmth, sincerity & trust
Express an interest in their emotions
Keep discussions informal & relaxed
Be a patient listener
State your approval of their dreams & aspirations
Give them compliments & avoid conflict
TrustScore
4.9
/ 5
2432 reviews
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Formerly Best Training
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All prices offered for business users and exclude VAT. E&OE
Software Training London Ltd. t/a STL
2nd Floor, CA House, 1 Northey Street,
Limehouse Basin, London, E14 8BT, United Kingdom.
