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Course	From (£)	June 2026	July 2026	August 2026	September 2026 Later »	October 2026 « Earlier	November 2026	December 2026	January 2027 Later »	February 2027 « Earlier	March 2027	April 2027	May 2027
Excel · Power BI · Office 365 · Copilot · SharePoint
Excel Intermediate	195	4 12 23 29	8 13 23 27	10 14 27	2 14 18	1 7 19 23	5 11 24 30	9 14 18 24	4 8 18 22	1 10 15 25	1 15 19	1 6 16 20 30	7 14 26
Power BI Modelling, Visualisation and Publishing, 2 days	750	4 & 5 11 & 12 30 & 1	6 & 7 27 & 28	6 & 7 24 & 25	2 & 3 17 & 18 28 & 29	13 & 14 26 & 27	9 & 10 17 & 18	3 & 4 10 & 11	4 & 5 13 & 14 28 & 29	8 & 9 23 & 24	4 & 5 22 & 23 29 & 30	15 & 16 26 & 27	11 & 12 24 & 25
Excel Advanced	195	12 30	13 28	12 26	11 25	12 28	11 26	11	6 11 28	10 26	12 25	12 22	12 18
Excel Introduction	195	1 5 19	3 9 30	4 18	1 7 25 30	20 26	9 23 30	17 23	5 20 25	15 19	9 19 31	16 21	11 17 31
Power BI Reporting	460	5 25	20 24	25	4 24	16 22	23	1 22	15 21	17	2 19	15 19	19 31
Introduction to Microsoft 365 Copilot	495	15 22	15 22	14 21	14 21	14 21	13 20	14 21	13 20	12 19	15 22	14 21	14 21
Microsoft 365 Copilot for Advanced Users	895	24	29	27	15	28	3	15 24	29	23	16	26 30	Next date Jun
▼ Show all courses in this category
Project Introduction	289	2	17 24	Next date Sep	1 14	16	5	1 24	15	15	2	8 16	28
SharePoint 365 End User Introduction	495	2 18	3 17	3 17	2 16	2 15	2 13	2 14	4 13	3 11	5 11	5 8	5 6
Excel Power Query	495	10 22	10 22	10 21	9 21	9 21	9 20	9 21	8 20	8 19	10 22	9 21	10 21
PowerPoint Intermediate Advanced	245	2	21 29	Next date Sep	22 28	Next date Nov	16 27	Next date Jan	19 27	Next date Mar	23 29	Next date May	14 28
Excel Advanced - Formulas & Functions	230	Next date Jul	13	13	3	26	12	17	Next date Feb	5 11	29	Next date May	13 20
Word Intermediate	245	15 22	15 22	14 21	14 21	14 21	13 20	14 21	13 20	12 19	15 22	14 21	14 21
PowerPoint Introduction	245	24	2	20 24	Next date Oct	12 23	Next date Dec	3 23	25	22	18	23	10
Excel VBA Advanced	304	1 22	1 22 31	21	1 21	1 21 30	20 30	21	7 20	1 19	3 22	2 21	3 21
Power BI DAX	460	8 22	10	13 17	23	5 30	26	7	12 18	18	11 26	30	6
Power Automate Introduction	490	19 25	20 24	19 24	18 23	19 23	18 23	18 23	18 22	17 22	19 24	19 23	19 24
Excel VBA Introduction	300	15 26	22	3 28	9	5 15	11 19	18 24	25 29	Next date Mar	3 8	9 14	17 20
Excel VBA Intermediate	300	30	27	4	10 11	16 19	20 23	Next date Jan	5 7	Next date Mar	3 8	15 20	25
Power Automate Advanced, 2 days	950	15 & 16 18 & 19	15 & 16 20 & 21	13 & 14 19 & 20	14 & 15 17 & 18	14 & 15 19 & 20	12 & 13 18 & 19	10 & 11 17 & 18	7 & 8 14 & 15	8 & 9 11 & 12	10 & 11 15 & 16	8 & 9 14 & 15	6 & 7 13 & 14
Power BI Report Designer	421	26 29	27 29	26 28	25 28	26 28	25 27	23 24	22 25	22 24	24 26	23 26	24 26
Project Intermediate	300	3 29	20	10	2 3	14 19	24	2	4 18	15	3 29	19	10
Word Introduction	245	1 29	1 29 31	28	1 28	1 28 30	27 30	22	7 21	1 19	3 22	2 21	3 21
Access Intermediate	323	19 25	20 24	19 24	18 23	19 23	18 23	18 23	18 22	17 22	19 24	19 23	19 24
Access Advanced	316	15 29	15 29	14 28	14 28	14 28	13 27	14 22	13 21	12 19	15 22	14 21	14 21
Access Introduction	330	1 19	1 20 31	19 28	18 28	19 28	18 27	18 24	18 25	17 24	19 26	19 26	19 26
Excel Forecasting and Data Analysis	300	1 5 29	14 31	5 28	4 28	5 28	4 27	4 24	4 25	3 24	5 26	5 26	5 26
Word Advanced	245	16 17	16 17	17 18	15 16	15 16	16 17	15 16	14 15	15 16	16 17	15 16	17 18
Visio Advanced	446	1 17	1 17 31	17	1 16	1 16 30	16 30	16	5 15	1 15	3 17	2 16	3 17
Excel Advanced - For Power Users	300	10 15	10 15	10 14	8 14	9 14	9 13	9 14	8 13	8 12	10 15	9 14	10 14
Excel Pivot Tables	300	12 29	13 29	12 28	11 28	12 28	11 27	11 22	11 21	10 19	12 22	12 21	12 21
Excel PowerPivot	495	12 29	13 29	12 28	11 28	12 28	11 27	11 22	11 21	10 19	12 22	12 21	12 21
Excel Charting	300	19	14	4 28	18	13	3 27	18	12	2 26	19	13	4 28
Introduction to Microsoft Project Online	495	15 17	15 17	14 17	14 16	14 16	13 16	14 16	13 15	12 15	15 17	14 16	14 17
Outlook Introduction	495	8 22	8 22	7 21	7 21	7 21	6 20	7 21	6 20	5 19	8 22	7 21	7 21
Outlook Advanced	495	8 10	8 10	7 10	7 9	7 9	6 9	7 9	6 8	5 8	8 10	7 9	7 10
Visio Introduction	495	12 17	13 17	12 17	11 16	12 16	11 16	11 16	11 15	10 15	12 17	12 16	12 17
Microsoft Teams Introduction	495	1 12	1 13 31	12 28	11 28	12 28	11 27	11 24	11 22	10 22	12 24	12 23	12 24

Management & Leadership Training
Introduction to Management, 2 days	760	8 & 9 22 & 23	20 & 21	20 & 21 27 & 28	Next date Oct	5 & 6 20 & 21	12 & 13	21 & 22	4 & 5	11 & 12 18 & 19	22 & 23	20 & 21 29 & 30	Next date Jun
Emotional Intelligence for Managers	446	10 25	9 24	10 24	8 23	9 23	9 23	9 23	8 22	8 22	10 24	9 23	10 24
Feedback - Giving and Receiving	495	15 19	15 20	14 19	14 18	14 19	13 18	15 18	14 18	12 17	15 19	14 19	14 19
Building Successful Teams with Emotional Intelligence	495	8 10	8 10	7 10	7 8	7 9	6 9	7 9	5 8	5 8	8 10	7 9	7 10
Conflict Management and Resolution	495	24 29	30 31	Next date Sep	1 7	5 14	6 20	9 24	11 29	12	8 17	14 19	20 21
Managing Change	421	15 22	15 22	14 21	15 21	14 21	13 20	14 21	13 20	12 19	15 22	14 21	14 21
Senior Level Communications	446	8 22	8 22	7 21	7 21	7 21	6 20	7 21	5 20	5 19	8 22	7 21	7 21
▼ Show all courses in this category
Personal Effectiveness for Managers	470	5 12	6 14	5 12	4 11	5 12	4 11	4 11	4 11	3 10	5 12	5 12	5 12
Coaching for Results	421	5 19	7 20	5 19	4 18	5 19	4 18	4 18	4 18	3 17	5 19	5 19	5 19
Leadership Development	446	1 12	1 14 31	12 28	11 28	12 29	11 27	11 22	11 21	10 19	12 22	12 21	12 21
Advanced Leadership Coaching	495	10 25	10 24	10 24	9 23	9 23	9 23	9 23	8 22	8 22	10 24	9 23	10 24
Delegation Techniques	495	10 19	10 20	10 19	9 18	9 19	9 18	9 18	8 18	8 17	10 19	9 19	10 19
Discipline and Grievance in the Workplace	495	17 29	17 29	17 28	16 28	16 27	16 27	16 24	15 22	15 22	17 24	16 23	17 24
Effective Performance Evaluation	495	1 19	1 20 31	19	1 18	1 19 30	18 30	18	7 18	1 17	3 19	2 19	3 19
Elevating Women in Leadership Roles, 2 days	760	11 & 12 17 & 18	13 & 14 16 & 17	12 & 13 17 & 18	10 & 11 16 & 17	12 & 13 15 & 16	11 & 12 16 & 17	10 & 11 16 & 17	11 & 12 14 & 15	10 & 11 15 & 16	11 & 12 17 & 18	12 & 13 15 & 16	12 & 13 17 & 18
Enhancing Wellbeing and Performance in the Workplace	495	22 29	22 29	21 28	21 28	21 27	20 27	22 24	21 22	18 22	19 24	19 23	19 24
Facilitating Successful Remote Meetings	495	1 17	1 17 31	17	1 16	1 16 30	16 30	16	5 15	1 15	3 17	2 16	3 17
Facilitation Skills – Level 1	495	19 22	20 22	19 21	18 21	19 21	18 20	18 21	18 20	17 19	19 22	19 21	19 21
Facilitation Skills – Level 2	495	22 25	22 24	21 24	21 23	21 23	20 23	21 23	20 22	19 22	22 24	21 23	21 24
First-Line Management Development	495	5 18	6 17	5 17	4 16	5 16	4 16	4 16	4 15	3 15	5 17	5 16	5 17
Innovation Master Class	470	5 25	7 24	5 24	4 23	5 23	4 23	4 23	4 22	3 22	5 24	5 23	5 24
Intermediate Manager Skills - Part One	495	10 22	10 22	10 21	9 21	9 21	9 20	9 21	8 20	8 19	10 22	9 21	10 21
Intermediate Manager Skills - Part Two	495	8 19	8 20	7 19	7 18	7 19	6 18	7 18	6 18	5 17	8 19	7 19	7 19
Keeping Virtual Teams Engaged	495	1 17	1 17 31	17	1 16	1 16 30	16 30	16	6 15	1 15	3 17	2 16	3 17
Leadership Essentials for New Directors	599	8 25	8 24	7 24	7 23	7 23	6 23	7 23	5 22	5 22	8 24	7 23	7 24
Leading Through Change	495	19 25	20 24	19 24	18 23	19 23	18 23	18 23	18 22	17 22	19 24	19 23	19 24
Leading with Authenticity & Integrity	470	8 25	8 23	7 21	7 21	7 21	6 20	7 22	6 21	5 18	8 18	7 16	7 17
Management Skills to Survive and Thrive	495	18 25	17 24	17 24	16 23	16 23	16 23	16 23	15 22	15 22	17 24	16 23	17 24
Managers and Stress in the Workplace	495	22 25	22 24	21 24	21 23	21 23	20 23	21 23	20 22	19 22	22 24	21 23	21 24
Managing Difficult Staff	495	5 22	6 22	5 21	4 21	5 21	4 20	4 21	4 20	3 19	5 22	5 21	5 21
Managing Talent	495	1 25	1 24 31	24	1 23	1 23 30	23 30	23	5 22	1 22	3 24	2 23	3 24
Managing Team Potential	495	12 22	13 22	12 21	11 21	12 21	11 20	11 21	11 20	10 19	12 22	12 21	12 21
Managing Teams Remotely	495	Next date Aug	Next date Aug	13	21	Next date Nov	12	Next date Jan	21	11	Next date May	Next date May	13 24
Mastering Management Skills for PAs and EAs	495	15 29	15 29	14 28	14 28	14 27	13 27	15 24	14 22	12 22	15 24	14 23	14 24
Mastering Middle Management	495	17 25	17 24	17 24	16 23	16 23	16 23	16 23	15 22	15 22	17 24	16 23	17 24
Mastering Strategic Planning	495	8 25	8 24	7 24	7 23	7 23	6 23	7 23	5 22	5 22	8 24	7 23	7 24
Mastering Succession Planning	495	15 22	15 22	14 21	15 21	14 21	13 20	14 22	13 21	12 19	15 22	14 21	14 21
Mentoring	495	25	29	Next date Oct	Next date Oct	23 28	Next date Jan	Next date Jan	27	22	Next date Apr	28	Next date Jun
Motivating Skills	495	19 22	20 22	19 21	18 21	19 21	18 20	18 21	18 20	17 19	19 22	19 21	19 21
Motivating your Team	495	8 15	8 15	7 14	7 14	7 14	6 13	7 14	6 13	5 12	8 15	7 14	7 14
People Management for Managers	421	8 22	8 22	7 21	7 21	7 21	6 20	7 21	6 20	5 19	8 22	7 21	7 21
Performance Management	495	19 22	20 22	19 21	18 21	19 21	18 20	18 21	18 20	17 19	19 22	19 21	19 21
Returning to Work - Effective Planning and Management	495	19 30	20 29	19 28	18 28	19 29	18 27	18 24	18 22	17 22	19 24	19 23	19 24
Risk Management Essentials	495	12 25	13 24	12 24	11 23	12 23	11 23	11 23	11 22	10 22	12 24	12 23	12 24
Running Performance Reviews	495	1 10	1 9 31	10	1 8	1 9 30	9 30	9	7 8	1 8	3 10	2 9	3 10
Staff Appraisals, 2 days	760	17 & 18 22 & 23	16 & 17 22 & 23	17 & 18 20 & 21	16 & 17 21 & 22	15 & 16 21 & 22	16 & 17 19 & 20	16 & 17 21 & 22	14 & 15 20 & 21	11 & 12 18 & 19	15 & 16 18 & 19	14 & 15 19 & 20	13 & 14 19 & 20
Strategic Decision Making	495	Next date Jul	23	17	Next date Oct	22	16	Next date Jan	21	15	Next date Apr	22	17
Strategic Resource Management Excellence	750	8 15	8 15	7 14	7 14	7 14	6 13	7 15	6 14	5 12	8 15	7 14	7 14
Successful Recruitment Interviewing	495	15 22	15 22	14 21	14 21	14 21	13 20	14 21	13 20	12 19	15 22	14 21	14 21
Team Building	495	10 12	9 13	10 12	8 11	9 12	9 11	9 11	8 11	8 10	10 12	9 12	10 12
Team Dynamics	495	12 19	14 20	12 19	11 18	12 19	11 18	11 18	11 18	10 17	12 19	12 19	12 19
Team Leadership	495	8 19	8 20	7 19	7 18	7 19	6 18	7 18	5 18	5 17	8 19	7 19	7 19
Team Performance Management	495	Next date Jul	30	18	Next date Oct	12	17	22	Next date Feb	16	5	Next date May	17 18
Turning Managers into Leaders, 2 days	760	11 & 12 17 & 18	13 & 14 16 & 17	12 & 13 17 & 18	10 & 11 16 & 17	8 & 9 15 & 16	5 & 6 12 & 13	3 & 4 10 & 11	4 & 5 7 & 8	3 & 4 8 & 9	4 & 5 10 & 11	1 & 2 8 & 9 29 & 30	6 & 7 27 & 28
Women in Leadership	495	10 12	10 14	10 12	9 11	9 12	9 11	9 11	8 11	8 10	10 12	9 12	10 12

Professional Development
Emotional Intelligence at Work	470	10 22	10 22	10 21	9 21	9 21	9 20	9 21	8 20	8 19	10 19	9 19	10 19
Presentation Skills	495	10	10	10	9	9	9	9	8	8	10	9	10
Time Management	385	Next date Jul	13 29	Next date Sep	11 28	Next date Nov	11 27	Next date Jan	11 27	Next date Mar	12 29	Next date May	12 28
Building Confidence and Assertiveness at Work	350	22	24	Next date Sep	3 25	Next date Nov	16 27	Next date Jan	25 29	Next date Apr	Next date Apr	2 8	Next date Jun
Dealing with Difficult Conversations	495	16 25	16 24	14 24	15 23	15 23	13 23	15 23	14 22	11 22	11 24	8 23	7 24
Public Speaking with Authenticity and Credibility	446	10 17	10 17	10 17	8 16	9 16	9 16	9 16	8 15	8 15	10 17	9 16	10 17
Effective Communication Skills	470	1	2	17 21	Next date Oct	1	9 16	Next date Jan	7 28	15	Next date Apr	1 19	17
▼ Show all courses in this category
Problem Solving / Decision Making	595	5	Next date Aug	18	4	Next date Nov	17	4	Next date Feb	16	5	Next date May	18
Organisational Skills	595	5 17	7 17	5 17	4 16	5 16	4 16	4 16	4 15	3 15	5 17	5 16	5 17
Master the Art of Accuracy and Attention to Detail	595	11 16	9 15	7 14	7 15	7 14	6 13	7 14	6 13	5 12	8 15	7 14	7 14
Advanced Listening Skills	495	15 17	15 17	14 17	15 16	14 16	13 16	14 16	13 15	12 15	15 17	14 16	14 17
Advanced Negotiation Skills	495	8 12	8 13	7 12	7 11	7 12	6 11	7 11	6 11	5 10	8 12	7 12	7 12
Advanced Presentation Skills, 2 days	729	15 & 16 18 & 19	15 & 16 20 & 21	13 & 14 19 & 20	14 & 15 17 & 18	14 & 15 19 & 20	12 & 13 18 & 19	14 & 15 17 & 18	13 & 14 18 & 19	11 & 12 17 & 18	15 & 16 18 & 19	14 & 15 19 & 20	13 & 14 19 & 20
Being Successful in Interviews	495	8 18	8 17	7 17	7 16	7 16	6 16	7 16	5 15	5 15	8 17	7 16	7 17
Building Confidence at Work and in Life	495	8 29	8 29	7 28	7 28	7 29	6 27	7 22	6 21	5 18	8 18	7 15	7 14
Building Rapport	495	8 29	8 29	7 28	7 28	7 29	6 27	7 22	6 21	5 18	8 18	7 15	7 13
Business Networking Skills	495	19 29	20 29	19 28	18 28	19 28	18 27	18 22	18 21	17 18	18 19	15 19	13 19
Business Planning	495	1 8	1 8 31	7	1 7	1 7 30	6 30	7	6 7	1 5	3 8	2 7	3 7
Business Writing	495	Next date Jul	23 27	Next date Sep	25	6	25	17	25	Next date Mar	1 26	Next date May	13 26
Communication Skills Training for Technical People	595	12 16	13 15	12 14	11 15	12 14	11 13	11 14	11 13	10 12	12 15	12 14	12 14
Conducting Meetings	446	17 19	17 20	17 19	16 18	16 19	16 18	16 18	15 18	15 17	17 19	16 19	17 19
Creative Writing For Business	495	8 10	8 10	7 10	7 9	7 9	6 9	7 9	6 8	5 8	8 10	7 9	7 10
Cross Cultural Awareness	495	1 8	2 8 31	7	1 7	1 7 30	6 30	7	5 8	1 5	3 8	2 7	3 7
Dealing with Difficult People	495	12 29	13 29	12 28	11 28	12 29	11 27	11 22	11 21	10 18	12 18	12 15	12 13
Dealing with Imposter Syndrome	495	12 19	14 20	12 19	11 18	12 19	11 18	11 18	11 18	10 17	12 19	12 19	12 19
Delegate to Succeed	495	1 12	2 13 31	12	1 11	1 12 30	11 30	11	6 11	1 10	3 12	2 12	3 12
Developing Personal Impact & Building Productive Relationships	495	10 12	10 13	10 12	9 11	9 12	9 11	9 11	8 11	8 10	10 12	9 12	10 12
Developing Powerful Relationships through Digital Networking	495	17 22	17 22	17 21	16 21	16 21	16 19	16 17	14 15	12 15	15 17	13 16	13 17
Effective Business English	495	12 26	14 27	12 26	11 25	12 26	11 25	11 24	11 25	10 24	12 26	12 26	12 26
Facilitation and Meeting Skills	495	12 17	14 17	12 17	11 16	12 16	11 16	11 16	11 15	10 15	12 17	12 16	12 17
From Storyboard to Presentation Deck, 2 days	760	10 & 11 15 & 16	9 & 10 15 & 16	6 & 7 13 & 14	3 & 4 10 & 11	1 & 2 8 & 9 29 & 30	5 & 6 26 & 27	3 & 4 21 & 22	4 & 5 20 & 21	3 & 4 18 & 19	4 & 5 22 & 23	1 & 2 21 & 22 29 & 30	24 & 25 27 & 28
Growth Hacks for Introverted Professionals	495	16 29	15 29	14 28	15 28	14 27	13 27	14 22	13 20	12 19	15 22	14 21	14 21
Handling Pressure and Improving Performance	470	1 19	1 20 31	19	1 18	1 19 30	18 30	18	7 18	1 17	3 19	2 19	3 19
Improve your Memory	495	5 16	6 16	5 14	4 14	5 13	4 12	4 10	4 7	3 5	5 8	5 7	5 7
Improving Memory with Mind Mapping	595	18 22	21 23	24 25	25 28	29 30	30	2	5 7	3 8	8 12	9 14	12 18
Influence, Persuade, Succeed: Empowering your Performance in Business	490	10 12	10 13	10 12	8 11	9 12	9 11	9 11	8 11	8 10	10 12	9 12	10 12
Influencing Skills	470	15 29	15 29	14 28	14 28	14 28	13 27	15 22	14 21	12 19	15 22	14 21	14 21
Interpersonal Skills	495	17 26	17 27	17 26	16 25	16 26	16 25	16 24	15 25	15 24	17 26	16 26	17 26
Introduction to Strategy	495	5 15	6 15	5 14	4 14	5 14	4 13	4 15	4 14	3 12	5 15	5 14	5 14
Introduction to Workplace Counselling Skills	795	10 19	10 20	10 19	9 18	9 19	9 18	9 18	8 18	8 17	10 19	9 19	10 19
Listening Skills	495	22 29	22 29	21 28	21 28	21 29	20 27	21 22	20 21	18 19	18 22	15 21	14 21
Managing Upwards	595	Next date Jul	23	25	Next date Oct	22	24	Next date Jan	21	23	Next date Apr	22	25
Managing Wellbeing at Work	495	5 25	6 24	5 24	4 23	5 23	4 23	4 23	4 22	3 22	5 24	5 23	5 24
Mastering Media Interactions	495	8 25	8 24	7 24	7 23	7 23	6 23	7 23	6 22	5 22	8 24	7 23	7 24
Negotiating Skills	495	Next date Aug	Next date Aug	18 27	Next date Nov	Next date Nov	17 26	Next date Feb	Next date Feb	16 25	Next date May	Next date May	18 27
Personal Branding Awareness	495	8 29	8 29	7 28	7 28	7 28	6 27	7 22	6 21	5 19	8 22	7 21	7 21
Personal Leadership	495	1 12	2 13 31	12	1 11	1 12 30	11 30	11	7 11	1 10	3 12	2 12	3 12
Personal Resilience	495	22 30	22 29	21 28	22 28	22 29	19 27	17 24	15 22	15 22	17 24	16 23	17 24
Report Writing Mastery: From Beginner to Pro	495	5 11	6 9	5 6	3 4	2 5	2 4	2 4	4 6	1 3	3 5	2 5	3 5
Stress Management	495	5 19	7 20	5 19	4 18	5 19	4 18	4 18	4 18	3 17	5 19	5 19	5 19
Stress Management, Resilience - Working from Home	495	8 25	8 23	7 21	7 22	7 22	6 19	7 17	6 14	5 12	8 16	7 15	7 13
Taking Minutes	446	19	6	17 21	28	21	9	18 23	28	22	10	20 27	31
Team Work	495	5 15	7 15	5 14	4 15	5 14	4 13	4 14	4 13	3 12	5 15	5 14	5 14
Technical Presentation Skills, 2 days	760	11 & 12 23 & 24	9 & 10 23 & 24	10 & 11 24 & 25	9 & 10 23 & 24	8 & 9 20 & 21	9 & 10 19 & 20	9 & 10 21 & 22	7 & 8 20 & 21	4 & 5 18 & 19	4 & 5 22 & 23	1 & 2 20 & 21 29 & 30	20 & 21 27 & 28
Telephone Techniques	495	10 15	10 15	10 14	9 14	9 14	9 13	9 15	8 14	8 12	10 15	9 14	10 14
Time Management using Microsoft Outlook	446	1 18	2 17 31	17	1 16	1 16 30	16 30	16	7 15	1 15	3 17	2 16	3 17
Time Management, Prioritisation - Working from Home	495	8 10	8 10	7 10	7 8	7 9	6 9	7 9	6 8	5 8	8 10	7 9	7 10
Train the Trainer, 2 days	756	25 & 26	23 & 24	20 & 21	17 & 18	15 & 16	12 & 13	10 & 11	7 & 8	4 & 5	4 & 5	1 & 2 29 & 30	27 & 28
Transactional Analysis	495	1 19	1 20 31	19	1 18	1 19 30	18 30	18	7 18	1 17	3 19	2 19	3 19
Transformative Training Delivery	495	11 25	9 24	6 24	3 23	2 23	2 23	2 23	7 22	1 22	3 24	2 23	3 24
Virtual Train The Trainer, 2 days	760	4 & 5	2 & 3	3 & 4	2 & 3	1 & 2 29 & 30	30 & 1	Next date Jan	4 & 5	3 & 4	4 & 5	5 & 6	5 & 6
Virtual training delivery skills	495	10	10	10	9	9	9	9	8	8	10	9	10
Writing for Results	495	10 18	10 17	10 17	9 16	9 16	9 16	9 16	8 15	8 15	10 17	9 16	10 17

Project Management
Project Management - Framework & Processes	495	15	16 23	18	18 22	21	20 24	24	20 26	Next date Mar	1 22	2	5 21
Project Management for Non-Project Managers	495	8 10	8 10	7 10	7 9	7 9	6 9	4 9	4 7	3 9	5 11	5 8	5 6
Project Management - Managing Teams & Stakeholders	421	5 30	6 29	5 28	4 28	5 27	4 26	4 24	5 22	4 23	5 25	5 23	5 21
Intermediate Project Management	495	8 26	8 27	7 26	7 25	7 26	6 25	7 24	6 25	5 24	8 26	7 26	7 26

Sales, Customer Service & Financial Training
Advanced Sales Negotiation	495	5 11	6 9	5 6	3 4	2 5	2 4	2 4	4 7	1 3	3 5	2 5	3 5
Finance for Non-Financial Managers	975	17	8 16	Next date Sep	7	14	5	8	6	8	8 22	Next date May	7 21
Sales Training for Non-Sales Professionals	495	1 18	1 16 30	14 28	15 28	14 27	13 27	14 22	13 20	12 19	15 23	14 22	14 20
Customer Relationship Management	495	8 12	8 14	7 12	7 11	7 12	6 11	7 11	5 11	5 10	8 12	7 12	7 12
Introduction to Successful Selling	470	8	22	7	21	7	20	7	20	5	22	7	21
Dealing with Complaints and Aggression	495	5 10	7 9	5 10	4 8	5 9	4 9	4 9	4 8	3 8	5 10	5 9	5 10
Key Account Development	495	5 17	6 17	5 14	4 14	5 14	4 13	4 14	4 13	3 12	5 15	5 14	5 14
▼ Show all courses in this category
Mastering Customer Interactions: Excellence in Email and Telephone Communication	495	5 29	6 29	5 28	4 28	5 28	4 27	4 22	4 21	3 19	5 19	5 19	5 19
Maximising Sales on the Phone	495	8 18	8 17	7 17	7 16	7 16	6 16	7 16	6 15	5 15	9 17	8 16	6 17
Writing Sales Proposals	495	5 8	7 8	5 7	4 7	5 7	4 6	4 7	4 5	3 5	5 8	5 7	5 7
Advanced Successful Selling	495	5 10	6 10	5 10	4 9	5 9	4 9	4 9	4 7	3 8	5 10	5 9	5 10
Boosting Sales Through Time Management Skills	495	12 16	13 15	12 14	11 14	12 14	11 13	11 15	11 14	10 12	12 15	12 14	12 14
Closing the Sale	495	18 19	17 20	17 19	16 18	16 19	16 18	16 18	15 18	15 17	17 19	16 19	17 19
Communication Skills for High Pressure Teams, 2 days	760	4 & 5 18 & 19	2 & 3 20 & 21 30 & 31	19 & 20 27 & 28	17 & 18 24 & 25	19 & 20 22 & 23	18 & 19 23 & 24	17 & 18 23 & 24	18 & 19 21 & 22	17 & 18 22 & 23	18 & 19 24 & 25	19 & 20 22 & 23	19 & 20 24 & 25
Customer Care, 2 days	760	11 & 12 23 & 24	9 & 10 23 & 24	10 & 11 24 & 25	9 & 10 23 & 24	8 & 9 26 & 27	9 & 10 25 & 26	9 & 10 22 & 23	7 & 8 21 & 22	8 & 9 22 & 23	10 & 11 24 & 25	8 & 9 26 & 27	6 & 7 26 & 27
Customer Care for the Receptionist	495	1 5	2 7 31	5	1 4	1 5 30	4 30	4	4 5	1 3	3 5	2 5	3 5
Customer Complaint Handling	495	19 30	20 29	19 28	18 28	19 29	18 27	17 24	14 22	11 22	11 24	8 23	6 24
Customer Service Excellence	446	Next date Jul	2 13	Next date Sep	24	1	Next date Dec	7	7	18	Next date Apr	2	3
Delivering Customer Satisfaction Assertively	495	12 17	13 17	12 14	11 14	12 14	11 13	11 15	11 14	10 12	12 15	12 14	12 14
Effective Writing for Sales and Marketing Collateral	495	12 17	13 17	12 14	11 14	12 14	11 13	11 15	11 14	10 12	12 15	12 14	12 14
Excellent Account Management	495	11 30	9 29	6 28	3 28	2 29	2 27	2 24	7 22	1 22	3 24	2 23	3 24
Fundamentals of Selling	495	10 25	10 24	10 24	9 23	9 23	9 23	9 23	7 22	8 22	10 24	9 23	10 24
Influence and Persuasion Skills	495	12 19	13 20	12 19	11 18	12 19	11 18	11 18	11 18	10 17	12 19	12 19	12 19
Introduction to Sales Negotiation	495	1 17	1 17 31	17	1 16	1 16 30	16 30	16	5 15	1 15	3 17	2 16	3 17
Managing Customer Care	495	19 22	20 22	19 21	18 21	19 21	18 20	18 21	18 20	17 19	19 22	19 21	19 21
Mastering the Art of Closing Incoming Calls	495	5 18	6 16	5 14	4 14	5 14	4 13	4 15	6 14	1 12	2 15	1 14 30	14 31
Powerful Sales Presentations	750	1 8	1 8 31	7	1 7	1 7 30	6 30	7	5 6	1 5	3 9	2 8	3 6
Professional Receptionist	495	17 30	17 29	17 28	16 28	16 27	16 27	16 24	15 22	15 22	17 24	16 23	17 24
Profitable Sales through Effective Planning & Prioritisation	495	1 18	1 17 30	17 28	16 28	16 27	16 27	16 23	15 22	15 22	17 24	16 23	17 25
Sales Effectiveness	495	30	3 29	3 28	3 28	6 29	9 27	10 24	12 22	15 22	18 24	20 23	24 25
Sales Leadership Training: Empower Your Sales Team for Success, 2 days	760	15 & 16	9 & 10 30 & 31	24 & 25	14 & 15	8 & 9 29 & 30	23 & 24	14 & 15	7 & 8 28 & 29	22 & 23	15 & 16	8 & 9 29 & 30	24 & 25
Successful Sales Closing	495	5 10	7 10	5 10	4 9	5 9	4 9	4 9	4 8	3 8	5 10	5 9	5 10
Unlocking Business Potential with Customer Profiling	495	11 16	9 15	6 14	3 14	2 14	2 13	2 15	5 14	1 12	3 15	2 14	3 14
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