Feedback - Giving and Receiving

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Face to face public schedule & onsite training. Restaurant lunch included at STL venues.

Virtual classroom training continues. Can't find what you are looking for? Get in touch.

From £209 List price £445

1 day Instructor-led workshop
Courses never cancelled
Restaurant lunch

Implementing a feedback loop is critical at any stage within an organisation. Feedback enables both managers and teams to be more aligned and motivated to the business goals.

Who is this course for?

Anyone involved within an organisation interested in improving working relationships through better communications.

This course is a part of a wider portfolio of our management courses London.

Benefits

By the end of the course you will be able to:
* Understand why feedback is so valuable
* Champion effective behaviour in the workplace
* Learn to manage expectations and challenging situations

Course Syllabus

Why have a performance management process?

Using feedback as a performance management tool
Feedback and it's value
Fostering a culture of learning

Creating performance measures

Performance standards
Personal objectives
SMART objectives

Feedback

How to give feedback and avoid pitfalls
Different types of feedback
Receiving feedback
Developing ownership
Managing Self esteem

Motivation

Make feedback motivational
Appropriate recognition and praise

Communication skills

Listening and asking questions
Reflecting back - clarification
A 3 step feedback model
Delivering feedback assertively

Coaching skills

Handling reactions
The role of feedback in supporting and coaching
Growing self awareness

Workshop sessions

Sample case studies
Assertive techniques and feedback
Establishing SMART objectives

View dates & prices

"What do I get on the day?"

Qualified trainers

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

Breaks and timing

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Joining information (how to get to our venues)

Refreshments

Available throughout the day:

Hot beverages
Clean, filtered water
Biscuits

Virtual training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered by qualified trainers online.

On a public schedule at one of our
London training venues.
On-site at your company office UK wide
Near-site, at a location close to you
Tailored courses to your requirements
Productivity Training Programs
Consultancy

Summary

Expleo

Anil Kumar Patnagere Jayanna,
Primary Developer

Good Training, lot of learning. Got to know on giving good feedback, open sandwich feedback and building relationship.

Feedback - Giving and Receiving

Expleo

Paul Matassa,
QA Lead

Very interesting course ,will be putting lessons learnt into action in my role.

Feedback - Giving and Receiving

Royal Hospital Chelsea

Serena Richmond,
EDI Officer

This was very informative and fun. Tony was extremely helpful and kept it fun and engaging. He also added a touch of humour to keep us all relaxed.

Feedback - Giving and Receiving

More testimonials