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The Power of Feedback
Feedback is often considered to be a tricky concept for management to get right, particularly when they need to be critical of their team's output, achievements or effort. Similarly, staff members can be hesitant to provide honest, useful feedback to their leaders for fear of getting themselves in trouble at work.
However, when used correctly feedback can be an extremely positive and useful tool for managers to improve, engage and motivate their team, and to deliver higher quality service to customers.
In this infographic, we take a look at a series of tips to help management better implement feedback and constructive criticism in their own business.
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