Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
| (1316 reviews, see all 106,550 testimonials) |
From £760 List price £965
This course is designed for newly appointed managers and those that aspire to take on a management role.

The Manager's role
Leadership vs management
Management and the organisation
Clarifying responsibilities
Management process
Effective communication
Listening skills
Building rapport
Using effective questions
Putting it all together
Developing and leading the team
Understanding team dynamics
Building the team
Styles of leadership
Team Members, their behaviours and motivations
Developing a High Performing Team
Performance management
Focus and planning
Setting objectives
Feedback and appraisal
Handling difficult situations
Identifying likely problem situations
Strategies for dealing with conflict
Assertiveness in the workplace
Self-Management
Understanding stress
Maintaining motivation
Balancing priorities
Working with your manager
Time management strategies
Taking things forward
Action planning
Arguably, the most experienced and highest motivated trainers.
Training is held in our modern, comfortable, air-conditioned suites.
A hot lunch is provided at local restaurants near our venues:
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Available throughout the day:
Regular breaks throughout the day.
Contains unit objectives, exercises and space to write notes
Your questions answered on our support forum.
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KS Composites LTD
Tom Brutnell,
Composites Supervisor
I would have liked a little more coaching on assertiveness as that’s where I feel least comfortable but I realise the course was only a general introduction
Introduction to Management
Mitas Tyres Limited
Jon Cottrell,
Sales Manager
Keep doing what you're doing.
Introduction to Management
Dynamic Mechandise ltd.
Joseph Heinzman,
Senior Graphic Designer
I found the course very useful as Karen was great at delving into the specific needs and objectives of each individual. It would be good to have mini 5 minute breaks between each section to ensure all the info is getting locked in mentally before moving on
Introduction to Management
You'll cover the essentials of managing people and projects, including how to motivate a team, delegate tasks, communicate clearly, and solve everyday problems that managers face. The course is practical, with lots of discussion and real-life scenarios.
Yes, it's designed for those who are new to management-whether you've just stepped into a leadership role, are supervising a small team, or want to build your confidence as a first-time manager.
No previous management experience is required. The course starts with the basics and is ideal for anyone looking for beginner management courses or new manager training.
The Introduction to Management Course runs over two days, giving you plenty of time to learn, practise, and ask questions.
Yes, you'll receive a certificate at the end, which you can add to your CV or use for your professional development records.
We're flexible. You can join us at our London venues, arrange for the training to be delivered at your workplace, or take part in live online sessions if that's easier.
Definitely. If you have particular challenges or want the training to reflect your company's way of working, we can tailor the content to make it more relevant for your managers.
We guarantee our courses will run as scheduled, and our trainers have real-world management experience. You'll also get access to support and resources for up to 24 months after the course, so you can keep building your skills.
| Next date | Location | Price |
|---|---|---|
| Tue 21 Apr | Online | £777 |
| Thu 30 Apr | Bloomsbury | £800 |
| Mon 8 Jun | Limehouse | £800 |
| Mon 22 Jun | Online | £800 |
| Mon 20 Jul | Bloomsbury | £778 |
| Thu 20 Aug | Online | £750 |
And 16 more dates...
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Excellent
FMB Oxford Ltd
Ray P
Introduction to Management
"I have found this training course an inspiration and I know it will be a real benefit to me in my working and personal life."
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Below are some extracts from our Introduction to Management manual.
Leaders must balance three core responsibilities:
- TASK, achieving the goal
- TEAM, building and maintaining group cohesion
- INDIVIDUAL, developing each team member
Hersey‑Blanchard Situational Leadership Model
- Step by step guidance
- Close supervision
- Little input from the individual
- Leader makes decisions and tells others
- Leader sells ideas to gain co‑operation
- Enables individuals through questioning and reasoning
- Focus on development and motivation
- Letting others do it while providing autonomy
- Minimum guidance
- Individuals make their own decisions, leader may be asked to help
- Decision making left to the individual
- Leader participates but does not direct
- Sharing ideas
- Leader facilitates discussions
Manager: Delivery oriented, control, reduces risk, enablement
Leader: Strategic vision and growth, role modelling, resource and forecast orientation, communication and trust, despite risk
Bruce Tuckman, Stages of Team Development
- Forming
- Storming
- Norming
- Performing
- Adjourning
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