Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
| (1316 reviews, see all 106,295 testimonials) |
From £760 List price £965
This course is designed for newly appointed managers and those that aspire to take on a management role.
The Manager's role
Leadership vs management
Management and the organisation
Clarifying responsibilities
Management process
Effective communication
Listening skills
Building rapport
Using effective questions
Putting it all together
Developing and leading the team
Understanding team dynamics
Building the team
Styles of leadership
Team Members, their behaviours and motivations
Developing a High Performing Team
Performance management
Focus and planning
Setting objectives
Feedback and appraisal
Handling difficult situations
Identifying likely problem situations
Strategies for dealing with conflict
Assertiveness in the workplace
Self-Management
Understanding stress
Maintaining motivation
Balancing priorities
Working with your manager
Time management strategies
Taking things forward
Action planning
Arguably, the most experienced and highest motivated trainers.
Training is held in our modern, comfortable, air-conditioned suites.
A hot lunch is provided at local restaurants near our venues:
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Available throughout the day:
Regular breaks throughout the day.
Contains unit objectives, exercises and space to write notes
Your questions answered on our support forum.
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Jestic Foodservice Solutions
Jenna Muldoon,
Head Of Marketing & Executive Support
Really enjoyed the course - thank you to Chrissie
Introduction to Management
International Underwriting Association Of London
Tom Hughes,
Market Services Executive
The training was incredibly well thought out and personalised to my individual experiences. Karen was enthusiastic and knowledgeable and able to provide valuable tips and advice in respect of the wide variety of scenarios and challenges raised. Would highly recommend.
Introduction to Management
AEGIS Engineering Ltd
Jeanette Traynor,
HSQE Manager
Phil had enthusiasm to deliver to training to a varied audience. Recognised when tiredness was visible to have breaks. The matching pair game was really good to get us all conversing but I'm not too keen on role play so they were the downside of the course for me. Really enjoyed day 1, which helped me reflect on how i manage.
Introduction to Management
You'll cover the essentials of managing people and projects, including how to motivate a team, delegate tasks, communicate clearly, and solve everyday problems that managers face. The course is practical, with lots of discussion and real-life scenarios.
Yes, it's designed for those who are new to management-whether you've just stepped into a leadership role, are supervising a small team, or want to build your confidence as a first-time manager.
No previous management experience is required. The course starts with the basics and is ideal for anyone looking for beginner management courses or new manager training.
The Introduction to Management Course runs over two days, giving you plenty of time to learn, practise, and ask questions.
Yes, you'll receive a certificate at the end, which you can add to your CV or use for your professional development records.
We're flexible. You can join us at our London venues, arrange for the training to be delivered at your workplace, or take part in live online sessions if that's easier.
Definitely. If you have particular challenges or want the training to reflect your company's way of working, we can tailor the content to make it more relevant for your managers.
We guarantee our courses will run as scheduled, and our trainers have real-world management experience. You'll also get access to support and resources for up to 24 months after the course, so you can keep building your skills.
| Next date | Location | Price |
|---|---|---|
| Mon 23 Mar | Limehouse | £788 |
| Tue 21 Apr | Online | £777 |
| Thu 30 Apr | Bloomsbury | £800 |
| Mon 8 Jun | Limehouse | £799 |
| Mon 22 Jun | Online | £785 |
| Thu 16 Jul | Bloomsbury | £760 |
And 15 more dates...
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Excellent
FMB Oxford Ltd
Ray P
Introduction to Management
"I have found this training course an inspiration and I know it will be a real benefit to me in my working and personal life."
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Below are some extracts from our Introduction to Management manual.
Leaders must balance three core responsibilities:
- TASK, achieving the goal
- TEAM, building and maintaining group cohesion
- INDIVIDUAL, developing each team member
Hersey‑Blanchard Situational Leadership Model
- Step by step guidance
- Close supervision
- Little input from the individual
- Leader makes decisions and tells others
- Leader sells ideas to gain co‑operation
- Enables individuals through questioning and reasoning
- Focus on development and motivation
- Letting others do it while providing autonomy
- Minimum guidance
- Individuals make their own decisions, leader may be asked to help
- Decision making left to the individual
- Leader participates but does not direct
- Sharing ideas
- Leader facilitates discussions
Manager: Delivery oriented, control, reduces risk, enablement
Leader: Strategic vision and growth, role modelling, resource and forecast orientation, communication and trust, despite risk
Bruce Tuckman, Stages of Team Development
- Forming
- Storming
- Norming
- Performing
- Adjourning
TrustScore
4.9
/ 5
2428 reviews
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All prices offered for business users and exclude VAT. E&OE
Software Training London Ltd. t/a STL
2nd Floor, CA House, 1 Northey Street,
Limehouse Basin, London, E14 8BT, United Kingdom.
