Instructor-led training -
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Sales & Customer Service

Improve conversions & customer experience: 20+ courses available

Royal College of Physicians, HR & Learning, :

"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."

78,504 testimonials available

 

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Training team

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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Relaxed, focussed training venues

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Courses never cancelled
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Restaurant lunches & tea/coffees
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Hands-on practical workshops
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2 year post course support
Room at Bloomsbury training venue
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue

Sample clients & testimonials

78,504 testimonials available

  • duracell
  • sony
  • lucky-voice
  • papa-johns
  • aol
  • london-fire-brigade
  • royal-college-of-physicians

Bywaters

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Customer Service Advisor

Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.

Bywaters

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Commercial Admin Support Trainer

Alastair is a great trainer and i learned a lot from him which I will be taking back with me in work and personal use.

Hadlow College

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Group Outreach Co-ordinator

Andrew was a fantastic trainer, really enthusiastic, engaging and knowledgeable about the subject - a good trainer makes all the difference in 'soft skills' courses like this as they can often be boring and not very helpful, however I felt that I came out of this training with some valuable ideas which I could take forward into my role.

HCA International Ltd

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Accounts Payable Assistant

This course was delivered very professionally, and although it wasn't exactly what we needed the trainer adapted the materials very quickly to our situation, adding value to the course that we just wouldn't have had if it was delivered verbatim.

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