Instructor-led training -

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Sales & Customer Service

Improve conversions & customer experience: 20+ courses available

Royal College of Physicians, HR & Learning, :

"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."

85,102 testimonials available

 

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Training team

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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Relaxed, focussed training venues

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Courses never cancelled
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Restaurant lunches & tea/coffees
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Hands-on practical workshops
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2 year post course support
Room at Bloomsbury training venue
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue

Sample clients & testimonials

85,102 testimonials available

  • duracell
  • sony
  • lucky-voice
  • papa-johns
  • aol
  • london-fire-brigade
  • royal-college-of-physicians

Davines UK LTD: comfort zone uk

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UK Country Manager

Brilliant research and planning, totally appropriate to team

CDP

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Corporate Partnerships Executive

The course was very helpful - lots of useful practical tips to sell better.

Benefacto

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Head Of Operations

I think we will all leave the session today with some incredibly useful learnings on how we can improve our quality of service as a company, but it has also helped us to reflect on our own qualities and areas for development in a open and friendly space. Alison has been amazing at listening to each team member and providing some specific areas of guidance.

Fortnum & Mason

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New Business Development Manager

Dennis is very experienced and enthusiastic. He adjusts the pace and training content according to the team's needs, background and experience. Pace is perfect throughout the training, it lets audience absorb knowledge in a comfortable pace with interaction even it's just a virtual training. He connects with audience, he's by far the best trainer I've experienced! Look forward to attending more of his class.

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