Instructor-led training -

Sales & Customer Service

Improve conversions & customer experience: 20+ courses available

Royal College of Physicians, HR & Learning, Magda M:

"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."

96,022 testimonials available

 

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Training team

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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Relaxed, focussed training venues

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Courses never cancelled
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Restaurant lunches & tea/coffees
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Hands-on practical workshops
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2 year post course support
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue

Sample clients & testimonials

96,022 testimonials available

  • duracell
  • sony
  • lucky-voice
  • papa-johns
  • aol
  • london-fire-brigade
  • royal-college-of-physicians

CDP

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Jennelle A,
Account Executive

No improvements. Course was just write timing wise with enough breaks

Queen Mary University London

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Laraine Pudney,
Residences Credit Controller

The course was very enjoyable, I didn't feel like it was a whole day, more like a couple of hours, so you know what they say about time flying when you're having fun. Cannot think of anything that you neeed to improve on.

Thread Software

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Gaelle Ittah,
Business Development Executive

Very valuable thank you

Hadlow College

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Gabriella Hutchings,
Group Outreach Co-ordinator

Andrew was a fantastic trainer, really enthusiastic, engaging and knowledgeable about the subject - a good trainer makes all the difference in 'soft skills' courses like this as they can often be boring and not very helpful, however I felt that I came out of this training with some valuable ideas which I could take forward into my role.

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