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Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

107,029 testimonials available

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Management Training courses London Public Schedule
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Public Schedule Training

594 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

Course From (£) May
2026		 June
2026		 July
2026		 August
2026
 September
2026
 October
2026		 November
2026		 December
2026
 January
2027
 February
2027		 March
2027		 April
2027

Most Popular Courses

Communication Skills for High Pressure Teams, 2 days760Dates on requestDates on request 20 & 21 30 & 31 19 & 20 27 & 28 17 & 18 24 & 25 19 & 20 22 & 23 18 & 19 23 & 24 17 & 18 23 & 24 18 & 19 21 & 22 17 & 18 22 & 23 18 & 19 24 & 25 19 & 20 22 & 23
Closing the Sale495Dates on requestDates on request 17 20 17 19 16 18 16 19 16 18 16 18 15 18 15 17 17 19 16 19
Successful Sales Closing495Dates on requestDates on requestDates on request 5 10 4 9 5 9 4 9 4 9 4 8 3 8 5 10 5 9
Introduction to Sales Negotiation495Dates on requestDates on request 17 31 17 1 16 1 16 30 16 30 16 5 15 1 15 3 17 2 16
Key Account Development495Dates on requestDates on request 17 5 14 4 14 5 14 4 13 4 14 4 13 3 12 5 15 5 14
Fundamentals of Selling495Dates on requestDates on request 10 24 10 24 9 23 9 23 9 23 9 23 7 22 8 22 10 24 9 23
Customer Service Excellence470Dates on requestDates on request 2 13Dates on request 24 1Dates on request 7 7 18Dates on request 2
Excellent Account Management495Dates on request 30 9 29 6 28 3 28 2 29 2 27 2 24 7 22 1 22 3 24 2 23
Sales Training for Non-Sales Professionals495Dates on request 18 1 16 30 14 28 14 28 14 27 13 27 14 22 13 20 12 19 15 23 14 22
Advanced Successful Selling495Dates on requestDates on request 6 10 5 10 4 9 5 9 4 9 4 9 4 7 3 8 5 10 5 9

Other Sales & Customer Service Training Courses

Advanced Sales Negotiation495Dates on requestDates on requestDates on request 5 6 3 4 2 5 2 4 2 4 4 7 1 3 3 5 2 5
Boosting Sales Through Time Management Skills495Dates on requestDates on request 15 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15 12 14
Customer Care, 2 days760Dates on requestDates on request 23 & 24 10 & 11 24 & 25 9 & 10 23 & 24 8 & 9 26 & 27 9 & 10 25 & 26 9 & 10 22 & 23 7 & 8 21 & 22 8 & 9 22 & 23 10 & 11 24 & 25 8 & 9 26 & 27
Customer Care for the Receptionist495Dates on requestDates on request 31 5 1 4 1 5 30 4 30 4 4 5 1 3 3 5 2 5
Customer Complaint Handling 495Dates on requestDates on request 20 29 19 28 18 28 19 29 18 27 17 24 14 22 11 22 11 24 8 23
Customer Relationship Management495Dates on requestDates on request 14 7 12 7 11 7 12 6 11 7 11 5 11 5 10 8 12 7 12
Dealing with Complaints and Aggression495Dates on requestDates on requestDates on request 5 10 4 9 5 9 4 9 4 9 4 8 3 8 5 10 5 9
Delivering Customer Satisfaction Assertively495Dates on requestDates on request 13 17 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15 12 14
Effective Writing for Sales and Marketing Collateral495Dates on requestDates on request 13 17 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15 12 14
Influence and Persuasion Skills495Dates on requestDates on request 13 20 12 19 11 18 12 19 11 18 11 18 11 18 10 17 12 19 12 19
Introduction to Successful Selling495Dates on requestDates on request 22 7 21 7 20 7 20 5 22 7
Managing Customer Care495Dates on requestDates on request 20 22 19 21 18 21 19 21 18 20 18 21 18 20 17 19 19 22 19 21
Mastering Customer Interactions: Excellence in Email and Telephone Communication 495Dates on requestDates on request 29 5 28 4 28 5 28 4 27 4 22 4 21 3 19 5 19 5 19
Mastering the Art of Closing Incoming Calls495Dates on requestDates on request 16 5 14 4 14 5 14 4 13 4 15 6 14 1 12 2 15 1 14 30
Maximising Sales on the Phone495Dates on requestDates on request 17 7 17 7 16 7 16 6 16 7 16 6 15 5 15 9 17 8 16
Powerful Sales Presentations750Dates on requestDates on request 31 7 1 7 1 7 30 6 30 7 5 6 1 5 3 9 2 8
Professional Receptionist495Dates on requestDates on request 17 29 17 28 16 28 16 27 16 27 16 24 15 22 15 22 17 24 16 23
Profitable Sales through Effective Planning & Prioritisation495Dates on requestDates on request 17 30 17 28 16 28 16 27 16 27 16 23 15 22 15 22 17 24 16 23
Sales Effectiveness495Dates on requestDates on request 29 3 28 3 28 6 29 9 27 10 24 12 22 15 22 18 24 20 23
Sales Leadership Training: Empower Your Sales Team for Success, 2 days760Dates on requestDates on request 9 & 10 30 & 31 24 & 25 14 & 15 8 & 9 29 & 30 23 & 24 14 & 15 7 & 8 28 & 29 22 & 23 15 & 16 8 & 9 29 & 30
Unlocking Business Potential with Customer Profiling495Dates on requestDates on request 15 6 14 3 14 2 14 2 13 2 15 5 14 1 12 3 15 2 14
Writing Sales Proposals495Dates on requestDates on requestDates on request 5 7 4 7 5 7 4 6 4 7 4 5 3 5 5 8 5 7
Course From (£) May
2026		 June
2026		 July
2026		 August
2026
 September
2026
 October
2026		 November
2026		 December
2026
 January
2027
 February
2027		 March
2027		 April
2027

Courses

Featured

Customer Service Excellence

Excellent Account Management

Fundamentals of Selling

Introduction to Successful Selling

Selling Skills (2 days)

Sales Programme

Customer Relationship Management

Customer Care

Sales Effectiveness

Introduction to Sales Negotiation

Advanced Sales Negotiation

Advanced Successful Selling

The Business of Hospitality

Intuitive Sales Skills

Closing the Sale

Influence and Persuasion Skills

Dealing with Complaints and Aggression

Customer Care for the Receptionist

Maximising Sales on the Phone

Writing Sales Proposals

Introduction to Marketing

Communication Skills for High Pressure Teams

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Profit-Driven Sales & Cash Flow Strategies

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Relaxed, focussed training venues

  • 98.5% Recommmendation Rate
  • Courses never cancelled
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

107,029 testimonials available

Comms365 Ltd

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Patience Thompson,
Service Delivery Co-Ordinator

Trainer was really good. Engaging and knowledgeable.
The methods will be applied.
Thanks

Customer Service Excellence

Unatrac Ltd

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Stephen Lucas,
Power Systems Sales

All good. Phil makes training interesting.

Closing the Sale

Condair Limited

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Sally Parker,
Area Sales Manager

Phil was very informative and kept us intrigued and made the 2 days fun.

Selling Skills (2 days)

Allpress Espresso

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J P

A good day of teamwork and sharing ideas. However the agenda was very long and therefore felt unrealistic. True enough, we lost structure and focus towards the end (I.e team and personal goals would have been great at the start of the day). Feels like training that is more relevant to big corporates than smaller businesses. Some of the group work was really useful though.

Excellent Account Management

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Learning & Development Resources

Soft Skills Resources

Soft Skills Blog Posts

Infographics

Customer Service - Why it Matters to Sales and How to Improve

Customer Service - Why it Matters to Sales and How to Improve

Customer Service Excellence - Infographic

Customer Service Excellence - Infographic

Sales & Customer Service Training Public Schedule Events

Sales Training for Non-Sales Professionals 18 Jun 2026 - £495, 16 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, 13 Nov 2026 - £495, and 28 more events
Excellent Account Management 30 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, and 26 more events
Customer Service Excellence 2 Jul 2026 - £470, 1 Oct 2026 - £495, 7 Jan 2027 - £495, 2 Apr 2027 - £495, 2 Jul 2027 - £495, 1 Oct 2027 - £495, and 7 more events
Advanced Successful Selling 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 26 more events
Sales Leadership Training: Empower Your Sales Team for Success 9 Jul 2026 - £800, 24 Aug 2026 - £784, 8 Oct 2026 - £750, 23 Nov 2026 - £750, 7 Jan 2027 - £750, 22 Feb 2027 - £750, and 15 more events
Fundamentals of Selling 10 Jul 2026 - £495, 10 Aug 2026 - £495, 9 Sep 2026 - £495, 9 Oct 2026 - £495, 9 Nov 2026 - £495, 9 Dec 2026 - £495, and 25 more events
Delivering Customer Satisfaction Assertively 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 26 more events
Effective Writing for Sales and Marketing Collateral 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 26 more events
Influence and Persuasion Skills 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 25 more events
Customer Relationship Management 14 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 25 more events
Unlocking Business Potential with Customer Profiling 15 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, 13 Nov 2026 - £495, 15 Dec 2026 - £495, and 25 more events
Boosting Sales Through Time Management Skills 15 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, 13 Nov 2026 - £495, 15 Dec 2026 - £495, and 25 more events
Mastering the Art of Closing Incoming Calls 16 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, 13 Nov 2026 - £495, 15 Dec 2026 - £495, and 25 more events
Maximising Sales on the Phone 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, and 24 more events
Introduction to Sales Negotiation 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, and 24 more events
Profitable Sales through Effective Planning & Prioritisation 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, and 24 more events
Professional Receptionist 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, and 24 more events
Key Account Development 17 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, 13 Nov 2026 - £495, 14 Dec 2026 - £495, and 25 more events
Closing the Sale 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, and 24 more events
Communication Skills for High Pressure Teams 20 Jul 2026 - £800, 19 Aug 2026 - £789, 17 Sep 2026 - £759, 19 Oct 2026 - £750, 18 Nov 2026 - £750, 17 Dec 2026 - £750, and 24 more events
Customer Complaint Handling 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, 17 Dec 2026 - £495, and 25 more events
Managing Customer Care 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, 18 Dec 2026 - £495, and 24 more events
Introduction to Successful Selling 22 Jul 2026 - £495, 21 Sep 2026 - £495, 20 Nov 2026 - £495, 20 Jan 2027 - £495, 22 Mar 2027 - £495, 21 May 2027 - £495, and 10 more events
Customer Care 23 Jul 2026 - £800, 24 Aug 2026 - £784, 23 Sep 2026 - £753, 26 Oct 2026 - £750, 25 Nov 2026 - £750, 22 Dec 2026 - £750, and 24 more events
Sales Effectiveness 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, 24 Dec 2026 - £495, and 23 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, 27 Nov 2026 - £495, 22 Dec 2026 - £495, and 24 more events
Customer Care for the Receptionist 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, 5 Jan 2027 - £495, and 24 more events
Powerful Sales Presentations 31 Jul 2026 - £750, 1 Sep 2026 - £750, 1 Oct 2026 - £750, 30 Oct 2026 - £750, 30 Nov 2026 - £750, 5 Jan 2027 - £750, and 24 more events
Advanced Sales Negotiation 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 24 more events
Writing Sales Proposals 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 24 more events
Successful Sales Closing 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 24 more events
Dealing with Complaints and Aggression 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 24 more events

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