Instructor-led training -
Face-to-face training now available
Hide

TrustPilot

starstarstarstarstar Excellent

Sales & Customer Service

Improve conversions & customer experience: 20+ courses available

Royal College of Physicians, HR & Learning, :

"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."

76,644 testimonials available

 

Contact us

Training team

  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo

Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

  • Learning Performance Institute - Accredited Learning Provider

Relaxed, focussed training venues

Tick
Courses never cancelled
Tick
Restaurant lunches & tea/coffees
Tick
Hands-on practical workshops
Tick
2 year post course support
Room at Bloomsbury training venue
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue

Sample clients & testimonials

76,644 testimonials available

  • duracell
  • sony
  • lucky-voice
  • papa-johns
  • aol
  • london-fire-brigade
  • royal-college-of-physicians

Maps Medical Reporting

gravatar

,
Case Handler

I think the courses you provide are really good and interesting.
I went in with no expectations but came out thinking I learned something from it. We think we know everything but until someone points out something you haven't really thought about, you step back and realise there is actually a better way!

I hope to take part in more of your courses and will highly recommend anyone to take part.

IIAA LTD

gravatar

,
Customer Services Assistant Manager

- Possibly make your learning material a bit more extensive, Max was excellent but the learning material did not reflect the depth of the course.

HCA International Ltd

gravatar

,
Accounts Payable Assistant

This course was delivered very professionally, and although it wasn't exactly what we needed the trainer adapted the materials very quickly to our situation, adding value to the course that we just wouldn't have had if it was delivered verbatim.

Boundless By CSMA

gravatar

,
Senior Account Executive

Yes, everything was delivered in a great way and lots to think about

More testimonials

TrustPilot

star star star star star Excellent

Read reviews

Get in touch

Contact us

Learning & Development Resources

Infographics