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Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

106,295 testimonials available

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Management Training courses London Public Schedule
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Training programs
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Public Schedule Training

598 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

Course From (£) March
2026		 April
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2026		 September
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2026
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2026
 December
2026		 January
2027		 February
2027

Most Popular Courses

Communication Skills for High Pressure Teams, 2 days760Dates on requestDates on request 20 & 21 4 & 5 18 & 19 2 & 3 20 & 21
30 & 31		 19 & 20 27 & 28 17 & 18 24 & 25 19 & 20 22 & 23 18 & 19 23 & 24 17 & 18 23 & 24 18 & 19 21 & 22 17 & 18 22 & 23
Closing the Sale495Dates on requestDates on request 20 21 18 19 17 20 17 19 16 18 16 19 16 18 16 18 15 18 15 17
Successful Sales Closing495Dates on requestDates on request 11 5 10 7 10 5 10 4 9 5 9 4 9 4 9 4 8 3 8
Introduction to Sales Negotiation495Dates on requestDates on request 18 1 17 1 17 31 17 1 16 1 16 30 16 30 16 5 15 1 15
Key Account Development495Dates on requestDates on request 18 5 17 6 17 5 14 4 14 5 14 4 13 4 14 4 13 3 12
Fundamentals of Selling421 11Dates on request 11 26 10 25 10 24 10 24 9 23 9 23 9 23 9 23 7 22 8 22
Customer Service Excellence446Dates on request 2 1Dates on request 2 13Dates on request 24 1Dates on request 7 7 18
Excellent Account Management470Dates on request 16 30 14 29 11 29 9 29 6 28 3 28 2 28 2 27 2 24 7 22 1 22
Sales Training for Non-Sales Professionals495Dates on request 20 1 19 1 18 1 16 30 14 28 14 28 14 28 13 27 14 22 13 20 12 19
Advanced Successful Selling470Dates on request 7 7 11 5 10 6 10 5 10 4 9 5 9 4 9 4 9 4 7 3 8

Other Sales & Customer Service Training Courses

Advanced Sales Negotiation495Dates on requestDates on requestDates on request 5 11 6 9 5 6 3 4 2 5 2 4 2 4 4 7 1 3
Boosting Sales Through Time Management Skills495Dates on requestDates on request 15 12 15 13 15 12 14 11 14 12 14 11 13 11 15 11 14 10 12
Customer Care, 2 days760Dates on requestDates on request 14 & 15 27 & 28 11 & 12 23 & 24 9 & 10 23 & 24 10 & 11 24 & 25 9 & 10 23 & 24 8 & 9 26 & 27 9 & 10 25 & 26 9 & 10 22 & 23 7 & 8 21 & 22 8 & 9 22 & 23
Customer Care for the Receptionist495Dates on requestDates on requestDates on request 1 5 1 7 31 5 1 4 1 5 30 4 30 4 4 5 1 3
Customer Complaint Handling 421 20Dates on request 20 29 19 29 20 29 19 28 18 28 19 28 18 27 17 24 14 22 11 22
Customer Relationship Management495Dates on requestDates on request 13 8 12 8 13 7 12 7 11 7 12 6 11 7 11 5 11 5 10
Dealing with Complaints and Aggression495Dates on requestDates on requestDates on request 5 10 7 10 5 10 4 9 5 9 4 9 4 9 4 8 3 8
Delivering Customer Satisfaction Assertively495Dates on requestDates on request 18 12 17 13 17 12 14 11 14 12 14 11 13 11 15 11 14 10 12
Effective Writing for Sales and Marketing Collateral495Dates on requestDates on request 18 12 17 13 17 12 14 11 14 12 14 11 13 11 15 11 14 10 12
Influence and Persuasion Skills495Dates on requestDates on request 20 12 19 13 20 12 19 11 18 12 19 11 18 11 18 11 18 10 17
Introduction to Successful Selling446Dates on request 7 22 8 22 7 21 7 20 7 20 5
Managing Customer Care495Dates on requestDates on request 20 22 19 22 20 22 19 21 18 21 19 21 18 20 18 21 18 20 17 19
Mastering Customer Interactions: Excellence in Email and Telephone Communication 495Dates on requestDates on request 28 5 29 6 29 5 28 4 28 5 28 4 27 4 22 4 21 3 19
Mastering the Art of Closing Incoming Calls495Dates on requestDates on request 19 5 18 6 16 5 14 4 14 5 14 4 13 4 15 6 14 1 12
Maximising Sales on the Phone495Dates on requestDates on request 19 8 18 8 17 7 17 7 16 7 16 6 16 7 16 6 15 5 15
Powerful Sales Presentations750Dates on requestDates on requestDates on request 1 8 1 8 31 7 1 7 1 7 30 6 30 7 5 6 1 5
Professional Receptionist495Dates on requestDates on request 18 29 17 29 17 29 17 28 16 28 16 28 16 27 16 24 15 22 15 22
Profitable Sales through Effective Planning & Prioritisation495Dates on requestDates on request 19 1 18 1 17 30 17 28 16 28 16 28 16 27 16 23 15 22 15 22
Sales Effectiveness495Dates on requestDates on request 27 29 29 30 29 3 28 3 28 6 28 9 27 10 24 12 22 15 22
Sales Leadership Training: Empower Your Sales Team for Success, 2 days760Dates on requestDates on request 26 & 27 15 & 16 9 & 10 30 & 31 24 & 25 14 & 15 8 & 9 29 & 30 23 & 24 14 & 15 7 & 8 28 & 29 22 & 23
Unlocking Business Potential with Customer Profiling495Dates on requestDates on request 14 15 11 15 9 15 6 14 3 14 2 14 2 13 2 15 5 14 1 12
Writing Sales Proposals495Dates on requestDates on requestDates on request 5 8 7 8 5 7 4 7 5 7 4 6 4 7 4 5 3 5
Course From (£) March
2026		 April
2026		 May
2026		 June
2026
 July
2026
 August
2026		 September
2026		 October
2026
 November
2026
 December
2026		 January
2027		 February
2027

Courses

Featured

Customer Service Excellence

Excellent Account Management

Fundamentals of Selling

Introduction to Successful Selling

Selling Skills (2 days)

Sales Programme

Customer Relationship Management

Customer Care

Sales Effectiveness

Introduction to Sales Negotiation

Advanced Sales Negotiation

Advanced Successful Selling

The Business of Hospitality

Intuitive Sales Skills

Closing the Sale

Influence and Persuasion Skills

Dealing with Complaints and Aggression

Customer Care for the Receptionist

Maximising Sales on the Phone

Writing Sales Proposals

Introduction to Marketing

Communication Skills for High Pressure Teams

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Profit-Driven Sales & Cash Flow Strategies

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Relaxed, focussed training venues

  • 98.5% Recommmendation Rate
  • Courses never cancelled
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

106,295 testimonials available

Tottenham Hotspur Football & Athletic Co Ltd

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Andy Kill,
Customer Care Advisor

Very informative and brilliantly presented. Thank you!

Customer Service Excellence

Corona Energy

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Scott Diggins,
Customer Service

Very informative experience with Tony. Thoroughly enjoyable.

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Farrat Isolevel Ltd

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Georgie Scott,
Business Development Executive

I thought it was great and will take a lot from the sessions and apply to my sales role to do better for my self and my company.

Selling Skills (2 days)

Corona Energy

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Hannah Turner,
Sales

Karen is an amazing trainer, sharing her personal knowledge and experiences as examples for the models taught.

Dealing with Complaints and Aggression

More testimonials

See who we've helped

easyjetvolkswagonamazonlidlhsbc
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Learning & Development Resources

Soft Skills Blog Posts

Infographics

Customer Service - Why it Matters to Sales and How to Improve

Customer Service - Why it Matters to Sales and How to Improve

Customer Service Excellence - Infographic

Customer Service Excellence - Infographic

Sales & Customer Service Training Public Schedule Events

Fundamentals of Selling 11 Mar 2026 - £421, 11 May 2026 - £495, 10 Jun 2026 - £495, 10 Jul 2026 - £495, 10 Aug 2026 - £495, 9 Sep 2026 - £495, and 26 more events
Customer Complaint Handling 20 Mar 2026 - £421, 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, and 26 more events
Customer Service Excellence 2 Apr 2026 - £446, 2 Jul 2026 - £495, 1 Oct 2026 - £495, 7 Jan 2027 - £495, 2 Apr 2027 - £495, 2 Jul 2027 - £495, and 7 more events
Advanced Successful Selling 7 Apr 2026 - £470, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, and 27 more events
Introduction to Successful Selling 7 Apr 2026 - £446, 8 Jun 2026 - £495, 7 Aug 2026 - £495, 7 Oct 2026 - £495, 7 Dec 2026 - £495, 5 Feb 2027 - £495, and 11 more events
Excellent Account Management 16 Apr 2026 - £495, 14 May 2026 - £495, 11 Jun 2026 - £495, 9 Jul 2026 - £495, 6 Aug 2026 - £495, 3 Sep 2026 - £495, and 27 more events
Sales Training for Non-Sales Professionals 20 Apr 2026 - £495, 19 May 2026 - £495, 18 Jun 2026 - £495, 16 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, and 27 more events
Successful Sales Closing 11 May 2026 - £495, 10 Jun 2026 - £495, 10 Jul 2026 - £495, 10 Aug 2026 - £495, 9 Sep 2026 - £495, 9 Oct 2026 - £495, and 25 more events
Customer Relationship Management 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, and 25 more events
Customer Care 14 May 2026 - £800, 11 Jun 2026 - £798, 9 Jul 2026 - £769, 10 Aug 2026 - £750, 9 Sep 2026 - £750, 8 Oct 2026 - £750, and 25 more events
Unlocking Business Potential with Customer Profiling 14 May 2026 - £495, 11 Jun 2026 - £495, 9 Jul 2026 - £495, 6 Aug 2026 - £495, 3 Sep 2026 - £495, 2 Oct 2026 - £495, and 26 more events
Boosting Sales Through Time Management Skills 15 May 2026 - £495, 15 Jun 2026 - £495, 15 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, and 25 more events
Key Account Development 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, and 25 more events
Introduction to Sales Negotiation 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, and 24 more events
Effective Writing for Sales and Marketing Collateral 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, and 25 more events
Professional Receptionist 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, and 24 more events
Delivering Customer Satisfaction Assertively 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, and 25 more events
Maximising Sales on the Phone 19 May 2026 - £495, 18 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, and 24 more events
Profitable Sales through Effective Planning & Prioritisation 19 May 2026 - £495, 18 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, and 24 more events
Mastering the Art of Closing Incoming Calls 19 May 2026 - £495, 18 Jun 2026 - £495, 16 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, and 25 more events
Closing the Sale 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, and 24 more events
Influence and Persuasion Skills 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, and 24 more events
Managing Customer Care 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, and 24 more events
Communication Skills for High Pressure Teams 20 May 2026 - £800, 18 Jun 2026 - £791, 20 Jul 2026 - £758, 19 Aug 2026 - £750, 17 Sep 2026 - £750, 19 Oct 2026 - £750, and 24 more events
Sales Leadership Training: Empower Your Sales Team for Success 26 May 2026 - £800, 9 Jul 2026 - £769, 24 Aug 2026 - £750, 8 Oct 2026 - £750, 23 Nov 2026 - £750, 7 Jan 2027 - £750, and 14 more events
Sales Effectiveness 27 May 2026 - £495, 30 Jun 2026 - £495, 3 Aug 2026 - £495, 3 Sep 2026 - £495, 6 Oct 2026 - £495, 9 Nov 2026 - £495, and 23 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 28 May 2026 - £495, 29 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, and 24 more events
Powerful Sales Presentations 1 Jun 2026 - £750, 1 Jul 2026 - £750, 31 Jul 2026 - £750, 1 Sep 2026 - £750, 1 Oct 2026 - £750, 30 Oct 2026 - £750, and 24 more events
Customer Care for the Receptionist 1 Jun 2026 - £495, 1 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, and 24 more events
Writing Sales Proposals 5 Jun 2026 - £495, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 24 more events
Dealing with Complaints and Aggression 5 Jun 2026 - £495, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 24 more events
Advanced Sales Negotiation 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 24 more events

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