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Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

107,303 testimonials available

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Public Schedule Training

736 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

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14 Available: Click to book 2 Delivered: Hover for date 21 Full: Hover for status

Course From (£) May
2026		 June
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 January
2027
 February
2027		 March
2027		 April
2027

Most Popular Courses

Advanced Sales Negotiation4957 12 5 11 6 9 5 6 3 4 2 5 2 4 2 4 4 7 1 3 3 5 2 5
Sales Training for Non-Sales Professionals4951 19 1 18 1 16 30 14 28 15 28 14 27 13 27 14 22 13 20 12 19 15 23 14 22
Customer Relationship Management4958 13 8 12 8 14 7 12 7 11 7 12 6 11 7 11 5 11 5 10 8 12 7 12
Introduction to Successful Selling49522 8 22 7 21 7 20 7 20 5 22 7
Dealing with Complaints and Aggression4957 12 5 10 7 9 5 10 4 9 5 9 4 9 4 9 4 8 3 8 5 10 5 9
Key Account Development4957 18 5 17 6 17 5 14 4 14 5 14 4 13 4 14 4 13 3 12 5 15 5 14
Mastering Customer Interactions: Excellence in Email and Telephone Communication 4957 28 5 29 6 29 5 28 4 28 5 28 4 27 4 22 4 21 3 19 5 19 5 19
Maximising Sales on the Phone4958 19 8 18 8 17 7 17 7 16 7 16 6 16 7 16 6 15 5 15 9 17 8 16
Writing Sales Proposals4957 8 5 8 7 8 5 7 4 7 5 7 4 6 4 7 4 5 3 5 5 8 5 7
 

Sales, Customer Service & Financial Training

Advanced Successful Selling4957 11 5 10 6 10 5 10 4 9 5 9 4 9 4 9 4 7 3 8 5 10 5 9
Boosting Sales Through Time Management Skills49513 15 12 16 13 15 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15 12 14
Closing the Sale49520 21 18 19 17 20 17 19 16 18 16 19 16 18 16 18 15 18 15 17 17 19 16 19
Communication Skills for High Pressure Teams, 2 days7606 & 7 20 & 21 4 & 5 18 & 19 2 & 3 20 & 21
30 & 31 		19 & 20 27 & 28 17 & 18 24 & 25 19 & 20 22 & 23 18 & 19 23 & 24 17 & 18 23 & 24 18 & 19 21 & 22 17 & 18 22 & 23 18 & 19 24 & 25 19 & 20 22 & 23
Customer Care, 2 days76014 & 15 27 & 28 11 & 12 23 & 24 9 & 10 23 & 24 10 & 11 24 & 25 9 & 10 23 & 24 8 & 9 26 & 27 9 & 10 25 & 26 9 & 10 22 & 23 7 & 8 21 & 22 8 & 9 22 & 23 10 & 11 24 & 25 8 & 9 26 & 27
Customer Care for the Receptionist4951 7 1 5 2 7 31 5 1 4 1 5 30 4 30 4 4 5 1 3 3 5 2 5
Customer Complaint Handling 49520 29 19 30 20 29 19 28 18 28 19 29 18 27 17 24 14 22 11 22 11 24 8 23
▼ Show all courses in this category
Customer Service Excellence4461 Next date Jul2 13 Next date Sep24 1 Next date Dec7 7 18 Next date Apr2
Delivering Customer Satisfaction Assertively49513 18 12 17 13 17 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15 12 14
Effective Writing for Sales and Marketing Collateral49513 18 12 17 13 17 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15 12 14
Excellent Account Management49514 29 11 30 9 29 6 28 3 28 2 29 2 27 2 24 7 22 1 22 3 24 2 23
Fundamentals of Selling49511 26 10 25 10 24 10 24 9 23 9 23 9 23 9 23 7 22 8 22 10 24 9 23
Influence and Persuasion Skills49513 20 12 19 13 20 12 19 11 18 12 19 11 18 11 18 11 18 10 17 12 19 12 19
Introduction to Sales Negotiation4951 18 1 17 1 17 31 17 1 16 1 16 30 16 30 16 5 15 1 15 3 17 2 16
Managing Customer Care49520 22 19 22 20 22 19 21 18 21 19 21 18 20 18 21 18 20 17 19 19 22 19 21
Mastering the Art of Closing Incoming Calls4957 19 5 18 6 16 5 14 4 14 5 14 4 13 4 15 6 14 1 12 2 15 1 14 30
Powerful Sales Presentations7501 8 1 8 1 8 31 7 1 7 1 7 30 6 30 7 5 6 1 5 3 9 2 8
Professional Receptionist49518 29 17 30 17 29 17 28 16 28 16 27 16 27 16 24 15 22 15 22 17 24 16 23
Profitable Sales through Effective Planning & Prioritisation4951 19 1 18 1 17 30 17 28 16 28 16 27 16 27 16 23 15 22 15 22 17 24 16 23
Sales Effectiveness49527 29 30 3 29 3 28 3 28 6 29 9 27 10 24 12 22 15 22 18 24 20 23
Sales Leadership Training: Empower Your Sales Team for Success, 2 days76026 & 27 15 & 16 9 & 10 30 & 31 24 & 25 14 & 15 8 & 9 29 & 30 23 & 24 14 & 15 7 & 8 28 & 29 22 & 23 15 & 16 8 & 9 29 & 30
Successful Sales Closing4957 11 5 10 7 10 5 10 4 9 5 9 4 9 4 9 4 8 3 8 5 10 5 9
Unlocking Business Potential with Customer Profiling49514 15 11 16 9 15 6 14 3 14 2 14 2 13 2 15 5 14 1 12 3 15 2 14
Course From (£) May
2026		 June
2026		 July
2026		 August
2026
 September
2026
 October
2026		 November
2026		 December
2026
 January
2027
 February
2027		 March
2027		 April
2027

Courses

Featured

Customer Service Excellence

Excellent Account Management

Fundamentals of Selling

Introduction to Successful Selling

Selling Skills (2 days)

Sales Programme

Customer Relationship Management

Customer Care

Sales Effectiveness

Introduction to Sales Negotiation

Advanced Sales Negotiation

Advanced Successful Selling

The Business of Hospitality

Intuitive Sales Skills

Closing the Sale

Influence and Persuasion Skills

Dealing with Complaints and Aggression

Customer Care for the Receptionist

Maximising Sales on the Phone

Writing Sales Proposals

Introduction to Marketing

Communication Skills for High Pressure Teams

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Profit-Driven Sales & Cash Flow Strategies

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Relaxed, focussed training venues

  • Courses never cancelled
  • 98.4% Recommmendation Rate
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

107,303 testimonials available

Alfa Chemicals Ltd

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Rina Bains,
Regional Account Manager

Maybe everyone can do their personality test, to understand yourself and others

Excellent Account Management

Vibrant Brands Ltd

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Vikas Shukla,
14:00

All fine

Sales Leadership Training: Empower Your Sales Team for Success

WIKA Instruments Ltd

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Dominic Pinto,
Internal Sales Engineer - MRO

Karen was helpful and gave inputs that will surely be useful and which we do not realize until reminded :) So hats of to Karen.

Customer Service Excellence

Hadlow College

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Gabriella Hutchings,
Group Outreach Co-ordinator

Andrew was a fantastic trainer, really enthusiastic, engaging and knowledgeable about the subject - a good trainer makes all the difference in 'soft skills' courses like this as they can often be boring and not very helpful, however I felt that I came out of this training with some valuable ideas which I could take forward into my role.

Customer Service Excellence

More testimonials

See who we've helped

easyjetvolkswagonamazonlidlhsbc
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Learning & Development Resources

Soft Skills Resources

Soft Skills Blog Posts

Infographics

Customer Service - Why it Matters to Sales and How to Improve

Customer Service - Why it Matters to Sales and How to Improve

Customer Service Excellence - Infographic

Customer Service Excellence - Infographic

Sales & Customer Service Training Public Schedule Events

Excellent Account Management 30 Apr 2026 - £, 29 May 2026 - £, 30 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, and 32 more events
Sales Leadership Training: Empower Your Sales Team for Success 30 Apr 2026 - £, 15 Jun 2026 - £800, 30 Jul 2026 - £800, 14 Sep 2026 - £783, 29 Oct 2026 - £750, 14 Dec 2026 - £750, and 19 more events
Customer Service Excellence 1 May 2026 - £, 13 Jul 2026 - £470, 24 Sep 2026 - £495, 7 Dec 2026 - £495, 18 Feb 2027 - £495, 3 May 2027 - £495, and 8 more events
Introduction to Sales Negotiation 1 May 2026 - £, 1 Jun 2026 - £495, 1 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, and 31 more events
Customer Care for the Receptionist 1 May 2026 - £, 1 Jun 2026 - £495, 2 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, and 31 more events
Powerful Sales Presentations 1 May 2026 - £, 1 Jun 2026 - £750, 1 Jul 2026 - £750, 31 Jul 2026 - £750, 1 Sep 2026 - £750, 1 Oct 2026 - £750, and 32 more events
Profitable Sales through Effective Planning & Prioritisation 1 May 2026 - £, 1 Jun 2026 - £495, 1 Jul 2026 - £495, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, and 31 more events
Sales Training for Non-Sales Professionals 1 May 2026 - £, 1 Jun 2026 - £495, 1 Jul 2026 - £495, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, and 31 more events
Communication Skills for High Pressure Teams 6 May 2026 - £, 4 Jun 2026 - £800, 2 Jul 2026 - £800, 30 Jul 2026 - £800, 27 Aug 2026 - £800, 24 Sep 2026 - £772, and 31 more events
Advanced Sales Negotiation 7 May 2026 - £, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 31 more events
Advanced Successful Selling 7 May 2026 - £, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 30 more events
Dealing with Complaints and Aggression 7 May 2026 - £, 5 Jun 2026 - £495, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 30 more events
Writing Sales Proposals 7 May 2026 - £, 5 Jun 2026 - £495, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 30 more events
Successful Sales Closing 7 May 2026 - £, 5 Jun 2026 - £495, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 30 more events
Key Account Development 7 May 2026 - £, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 30 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 7 May 2026 - £, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 30 more events
Mastering the Art of Closing Incoming Calls 7 May 2026 - £, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 31 more events
Customer Relationship Management 8 May 2026 - £, 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, and 30 more events
Maximising Sales on the Phone 8 May 2026 - £, 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, and 31 more events
Fundamentals of Selling 11 May 2026 - £, 10 Jun 2026 - £495, 10 Jul 2026 - £495, 10 Aug 2026 - £495, 9 Sep 2026 - £495, 9 Oct 2026 - £495, and 30 more events
Influence and Persuasion Skills 13 May 2026 - £, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, and 30 more events
Delivering Customer Satisfaction Assertively 13 May 2026 - £, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, and 30 more events
Effective Writing for Sales and Marketing Collateral 13 May 2026 - £, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, and 30 more events
Boosting Sales Through Time Management Skills 13 May 2026 - £, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, and 30 more events
Customer Care 14 May 2026 - £, 11 Jun 2026 - £800, 9 Jul 2026 - £800, 10 Aug 2026 - £800, 9 Sep 2026 - £788, 8 Oct 2026 - £758, and 31 more events
Unlocking Business Potential with Customer Profiling 14 May 2026 - £, 11 Jun 2026 - £495, 9 Jul 2026 - £495, 6 Aug 2026 - £495, 3 Sep 2026 - £495, 2 Oct 2026 - £495, and 31 more events
Professional Receptionist 18 May 2026 - £, 17 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, and 30 more events
Closing the Sale 20 May 2026 - £, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, and 30 more events
Managing Customer Care 20 May 2026 - £, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, and 30 more events
Customer Complaint Handling 20 May 2026 - £, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, and 31 more events
Introduction to Successful Selling 22 May 2026 - £, 22 Jul 2026 - £495, 21 Sep 2026 - £495, 20 Nov 2026 - £495, 20 Jan 2027 - £495, 22 Mar 2027 - £495, and 12 more events
Sales Effectiveness 27 May 2026 - £, 3 Jul 2026 - £495, 3 Aug 2026 - £495, 3 Sep 2026 - £495, 6 Oct 2026 - £495, 9 Nov 2026 - £495, and 28 more events

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