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Royal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Influence and Persuasion Skills
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
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Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Jigsaw Business Solutions
Ellie Haywood,
Senior Sales &Partnerships Executive
During an impromptu 1 on 1 session, Dennis really tailored the programme to the queries I had surrounding my job and the things I wanted to work on - great course would highly recommend!
Introduction to Successful Selling
Davines UK LTD: comfort zone uk
Donna Saunders,
Regional Business Manager
Anita was absolutely brilliant. She helped with all my questions and was extremely supportive throughout the whole course
Advanced Successful Selling
WIKA Instruments Ltd
Hans Heitkamp,
Internal Sales
I have been on many similar courses, but it is always good to have a refresher, as we all tend to go back to old habits.
Customer Service Excellence
INTERNATIONAL PALLET POOL BV
Sophie Smith,
Account Manager
Phil is an excellent trainer who is extremely knowledgable and helpful. He is an asset to STL.
Closing the Sale