Instructor-led training -

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Sales & Customer Service

Improve conversions & customer experience: 20+ courses available

Royal College of Physicians, HR & Learning, :

"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."

85,046 testimonials available

 

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Training team

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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Relaxed, focussed training venues

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Courses never cancelled
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Restaurant lunches & tea/coffees
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Hands-on practical workshops
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2 year post course support
Room at Bloomsbury training venue
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue

Sample clients & testimonials

85,046 testimonials available

  • duracell
  • sony
  • lucky-voice
  • papa-johns
  • aol
  • london-fire-brigade
  • royal-college-of-physicians

Hadlow College

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Employability Coordinator

Andrew was a fantastic trainer, his enthusiasm and knowledge on the subject got everyone involved and willing to participate and have a laugh together, which was great as we didn't all know each other to begin with. Andrew's little anecdotes of interesting studies and information relating to the training was fantastic. Very pleased!

Queen Mary University London

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Residences Credit Controller

The course was very enjoyable, I didn't feel like it was a whole day, more like a couple of hours, so you know what they say about time flying when you're having fun. Cannot think of anything that you neeed to improve on.

HCA International Ltd

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Accounts Payable Assistant

This course was delivered very professionally, and although it wasn't exactly what we needed the trainer adapted the materials very quickly to our situation, adding value to the course that we just wouldn't have had if it was delivered verbatim.

Fortnum & Mason

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New Business Development Manager

Dennis is very experienced and enthusiastic. He adjusts the pace and training content according to the team's needs, background and experience. Pace is perfect throughout the training, it lets audience absorb knowledge in a comfortable pace with interaction even it's just a virtual training. He connects with audience, he's by far the best trainer I've experienced! Look forward to attending more of his class.

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