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Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

105,471 testimonials available

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Management Training courses London Public Schedule
Public schedule & closed groups, face-to-face, online   »

Onsite
Your offices - UK & International   »

Bespoke
Bespoke solutions & development   »

Training programs
Training Programs   »

Public Schedule Training

590 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

Course From (£) December
2025		 January
2026		 February
2026		 March
2026
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2026		 June
2026		 July
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2026
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2026		 October
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Most Popular Courses

Communication Skills for High Pressure Teams, 2 days760Dates on requestDates on request 18 & 19 5 & 6 19 & 20 7 & 8 20 & 21 7 & 8 20 & 21 4 & 5 18 & 19 2 & 3 20 & 21
30 & 31		 19 & 20 27 & 28 17 & 18 24 & 25 19 & 20 22 & 23 18 & 19 23 & 24
Closing the Sale495Dates on requestDates on request 19 24 20 26 20 23 20 21 18 19 17 20 17 19 16 18 16 19 16 18
Successful Sales Closing495Dates on requestDates on requestDates on request 6 11 7 10 7 11 5 10 6 10 5 10 4 9 5 9 4 9
Introduction to Sales Negotiation495Dates on requestDates on request 16 5 18 1 17 1 18 1 17 1 17 31 17 1 16 1 16 30 16 30
Key Account Development495Dates on requestDates on request 17 6 19 7 17 7 18 5 17 6 17 5 14 4 14 5 14 4 13
Fundamentals of Selling495Dates on requestDates on request 23 11 25 10 24 11 26 10 25 10 24 10 24 9 23 9 23 9 23
Customer Service Excellence495Dates on requestDates on request 19Dates on request 2 1Dates on request 2 13Dates on request 24 1Dates on request
Excellent Account Management495Dates on request 16 2 17 4 19 2 16 30 14 29 11 29 9 29 6 28 3 28 2 28 2 27
Sales Training for Non-Sales Professionals495Dates on request 20 5 18 5 20 1 20 1 20 1 18 1 16 30 14 28 14 28 14 28 13 27
Advanced Successful Selling495Dates on requestDates on request 4 10 6 12 7 9 7 11 5 10 6 10 5 10 4 9 5 9 4 9

Other Sales & Customer Service Training Courses

Advanced Sales Negotiation495Dates on requestDates on requestDates on request 6 11 7 10 7 12 5 11 6 9 5 6 3 4 2 5 2 4
Boosting Sales Through Time Management Skills495Dates on requestDates on requestDates on request 13 16 13 15 13 15 12 15 13 15 12 14 11 14 12 14 11 13
Customer Care, 2 days760Dates on requestDates on request 25 & 26 18 & 19 26 & 27 16 & 17 27 & 28 14 & 15 27 & 28 11 & 12 23 & 24 9 & 10 23 & 24 10 & 11 24 & 25 9 & 10 23 & 24 8 & 9 26 & 27 9 & 10 25 & 26
Customer Care for the Receptionist495Dates on requestDates on requestDates on request 5 6 1 7 1 7 1 5 1 6 31 5 1 4 1 5 30 4 30
Customer Complaint Handling 495Dates on requestDates on request 18 4 20 2 20 30 20 29 19 29 20 29 19 28 18 28 19 28 18 27
Customer Relationship Management495Dates on requestDates on requestDates on request 12 13 9 13 8 13 8 12 8 13 7 12 7 11 7 12 6 11
Dealing with Complaints and Aggression495Dates on requestDates on requestDates on request 6 11 7 10 7 11 5 10 6 10 5 10 4 9 5 9 4 9
Delivering Customer Satisfaction Assertively495Dates on requestDates on request 12 13 19 13 17 13 18 12 17 13 17 12 14 11 14 12 14 11 13
Effective Writing for Sales and Marketing Collateral495Dates on requestDates on request 17 13 19 13 17 13 18 12 17 13 17 12 14 11 14 12 14 11 13
Influence and Persuasion Skills421 18Dates on request 18 13 20 13 20 13 20 12 19 13 20 12 19 11 18 12 19 11 18
Introduction to Successful Selling470Dates on requestDates on request 4 23 7 22 8 22 7 21 7 20
Managing Customer Care495Dates on requestDates on request 20 20 23 20 22 20 22 19 22 20 22 19 21 18 21 19 21 18 20
Mastering Customer Interactions: Excellence in Email and Telephone Communication 495Dates on requestDates on requestDates on request 3 12 2 9 30 7 29 5 29 6 29 5 28 4 28 5 28 4 27
Mastering the Art of Closing Incoming Calls495Dates on requestDates on request 12 19 12 20 9 20 7 20 5 18 6 16 5 14 4 14 5 14 4 13
Maximising Sales on the Phone495Dates on requestDates on request 19 9 20 8 20 8 20 8 18 8 17 7 17 7 16 7 16 6 16
Powerful Sales Presentations750Dates on requestDates on requestDates on request 5 9 1 8 1 8 1 8 1 8 31 7 1 7 1 7 30 6 30
Professional Receptionist495Dates on requestDates on request 16 4 18 2 17 30 18 29 17 29 17 29 17 28 16 28 16 28 16 27
Profitable Sales through Effective Planning & Prioritisation495Dates on requestDates on request 18 5 20 1 20 1 20 1 18 1 17 30 17 28 16 28 16 28 16 27
Sales Effectiveness495Dates on requestDates on request 17 5 23 1 23 29 27 29 29 30 29 3 28 3 28 6 28 9 27
Sales Leadership Training: Empower Your Sales Team for Success, 2 days760Dates on requestDates on request 23 & 24 16 & 17 9 & 10 30 & 1 26 & 27 15 & 16 9 & 10 30 & 31 24 & 25 14 & 15 8 & 9 29 & 30 23 & 24
Unlocking Business Potential with Customer Profiling495Dates on requestDates on request 19 16 19 15 16 14 15 11 15 9 15 6 14 3 14 2 14 2 13
Writing Sales Proposals495Dates on requestDates on requestDates on request 9 10 8 9 7 8 5 8 6 8 5 7 4 7 5 7 4 6
Course From (£) December
2025		 January
2026		 February
2026		 March
2026
 April
2026
 May
2026		 June
2026		 July
2026
 August
2026
 September
2026		 October
2026		 November
2026

Courses

Featured

Customer Service Excellence

Excellent Account Management

Fundamentals of Selling

Introduction to Successful Selling

Selling Skills (2 days)

Sales Programme

Customer Relationship Management

Customer Care

Sales Effectiveness

Introduction to Sales Negotiation

Advanced Sales Negotiation

Advanced Successful Selling

The Business of Hospitality

Intuitive Sales Skills

Closing the Sale

Influence and Persuasion Skills

Dealing with Complaints and Aggression

Customer Care for the Receptionist

Maximising Sales on the Phone

Writing Sales Proposals

Introduction to Marketing

Communication Skills for High Pressure Teams

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Profit-Driven Sales & Cash Flow Strategies

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Relaxed, focussed training venues

  • 98.6% Recommmendation Rate
  • Courses never cancelled
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

105,471 testimonials available

First Colour Limited

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Steve Phan,
Assistant Manager

I think the course was fine. Went over a few things I already knew and learnt a few additional tips and tricks that would be helpful with everyday work life.

Mastering Customer Interactions: Excellence in Email and Telephone Communication

No Isolation

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Charles Hamilton,
Director

Really good course - kept team engaged and breakout sessions maintained energy.

Influence and Persuasion Skills

Bywaters

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Jessica Smith,
Customer Service Advisor

Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.

Customer Service Excellence

Tottenham Hotspur Football & Athletic Co Ltd

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Andy Kill,
Customer Care Advisor

Very informative and brilliantly presented. Thank you!

Customer Service Excellence

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Learning & Development Resources

Soft Skills Blog Posts

Infographics

Customer Service - Why it Matters to Sales and How to Improve

Customer Service - Why it Matters to Sales and How to Improve

Customer Service Excellence - Infographic

Customer Service Excellence - Infographic

Sales & Customer Service Training Public Schedule Events

Influence and Persuasion Skills 18 Dec 2025 - £421, 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, and 25 more events
Excellent Account Management 16 Jan 2026 - £495, 17 Feb 2026 - £495, 19 Mar 2026 - £495, 16 Apr 2026 - £495, 14 May 2026 - £495, 11 Jun 2026 - £495, and 27 more events
Sales Training for Non-Sales Professionals 20 Jan 2026 - £495, 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 18 Jun 2026 - £495, and 27 more events
Advanced Successful Selling 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 26 more events
Introduction to Successful Selling 4 Feb 2026 - £470, 7 Apr 2026 - £495, 8 Jun 2026 - £495, 7 Aug 2026 - £495, 7 Oct 2026 - £495, 7 Dec 2026 - £495, and 9 more events
Mastering the Art of Closing Incoming Calls 12 Feb 2026 - £495, 12 Mar 2026 - £495, 9 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 26 more events
Delivering Customer Satisfaction Assertively 12 Feb 2026 - £495, 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, and 25 more events
Professional Receptionist 16 Feb 2026 - £495, 18 Mar 2026 - £495, 17 Apr 2026 - £495, 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, and 25 more events
Introduction to Sales Negotiation 16 Feb 2026 - £495, 18 Mar 2026 - £495, 17 Apr 2026 - £495, 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, and 25 more events
Key Account Development 17 Feb 2026 - £495, 19 Mar 2026 - £495, 17 Apr 2026 - £495, 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, and 25 more events
Sales Effectiveness 17 Feb 2026 - £495, 23 Mar 2026 - £495, 23 Apr 2026 - £495, 27 May 2026 - £495, 30 Jun 2026 - £495, 3 Aug 2026 - £495, and 23 more events
Effective Writing for Sales and Marketing Collateral 17 Feb 2026 - £495, 19 Mar 2026 - £495, 17 Apr 2026 - £495, 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, and 25 more events
Customer Complaint Handling 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, and 25 more events
Profitable Sales through Effective Planning & Prioritisation 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 18 Jun 2026 - £495, 17 Jul 2026 - £495, and 25 more events
Communication Skills for High Pressure Teams 18 Feb 2026 - £800, 19 Mar 2026 - £794, 20 Apr 2026 - £762, 20 May 2026 - £750, 18 Jun 2026 - £750, 20 Jul 2026 - £750, and 24 more events
Maximising Sales on the Phone 19 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 18 Jun 2026 - £495, 17 Jul 2026 - £495, and 25 more events
Unlocking Business Potential with Customer Profiling 19 Feb 2026 - £495, 19 Mar 2026 - £495, 16 Apr 2026 - £495, 14 May 2026 - £495, 11 Jun 2026 - £495, 9 Jul 2026 - £495, and 25 more events
Customer Service Excellence 19 Feb 2026 - £495, 1 May 2026 - £495, 13 Jul 2026 - £495, 24 Sep 2026 - £495, 7 Dec 2026 - £495, 18 Feb 2027 - £495, and 6 more events
Closing the Sale 19 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, and 25 more events
Managing Customer Care 20 Feb 2026 - £495, 23 Mar 2026 - £495, 22 Apr 2026 - £495, 22 May 2026 - £495, 22 Jun 2026 - £495, 22 Jul 2026 - £495, and 23 more events
Fundamentals of Selling 23 Feb 2026 - £495, 25 Mar 2026 - £495, 24 Apr 2026 - £495, 26 May 2026 - £495, 25 Jun 2026 - £495, 24 Jul 2026 - £495, and 24 more events
Sales Leadership Training: Empower Your Sales Team for Success 23 Feb 2026 - £800, 9 Apr 2026 - £773, 26 May 2026 - £750, 9 Jul 2026 - £750, 24 Aug 2026 - £750, 8 Oct 2026 - £750, and 14 more events
Customer Care 25 Feb 2026 - £800, 26 Mar 2026 - £787, 27 Apr 2026 - £755, 27 May 2026 - £750, 23 Jun 2026 - £750, 23 Jul 2026 - £750, and 24 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 3 Mar 2026 - £495, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, 29 Jun 2026 - £495, 29 Jul 2026 - £495, and 24 more events
Powerful Sales Presentations 5 Mar 2026 - £750, 1 Apr 2026 - £750, 1 May 2026 - £750, 1 Jun 2026 - £750, 1 Jul 2026 - £750, 31 Jul 2026 - £750, and 24 more events
Customer Care for the Receptionist 5 Mar 2026 - £495, 1 Apr 2026 - £495, 1 May 2026 - £495, 1 Jun 2026 - £495, 1 Jul 2026 - £495, 31 Jul 2026 - £495, and 24 more events
Dealing with Complaints and Aggression 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, and 24 more events
Successful Sales Closing 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, and 24 more events
Advanced Sales Negotiation 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, and 24 more events
Writing Sales Proposals 9 Mar 2026 - £495, 8 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, and 24 more events
Customer Relationship Management 12 Mar 2026 - £495, 9 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, and 24 more events
Boosting Sales Through Time Management Skills 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, and 24 more events

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