98.8% Of all customers recommend us, we're so confident about our results we publish all reviews and stats
View Live Stats View ReviewsWith our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.
However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!
Royal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Introduction to Sales Negotiation
Influence and Persuasion Skills
Dealing with Complaints and Aggression
Sales Skills for Sales Support and Customers
Profitable Sales through Effective Planning & Prioritisation
Sales Training for Non-Sales Professionals
Delivering Customer Satisfaction Assertively
Effective Writing for Sales and Marketing Collateral
Unlocking Business Potential with Customer Profiling
Sales Leadership Training: Empower Your Sales Team for Success
Boosting Sales Through Time Management Skills
Mastering Customer Interactions: Excellence in Email and Telephone Communication
Mastering the Art of Closing Incoming Calls
Profit-Driven Sales & Cash Flow Strategies
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Hadlow College
Gabriella Hutchings,
Group Outreach Co-ordinator
Andrew was a fantastic trainer, really enthusiastic, engaging and knowledgeable about the subject - a good trainer makes all the difference in 'soft skills' courses like this as they can often be boring and not very helpful, however I felt that I came out of this training with some valuable ideas which I could take forward into my role.
Customer Service Excellence
Benefacto
Lucy Hayim,
Head Of Operations
I think we will all leave the session today with some incredibly useful learnings on how we can improve our quality of service as a company, but it has also helped us to reflect on our own qualities and areas for development in a open and friendly space. Alison has been amazing at listening to each team member and providing some specific areas of guidance.
Customer Service Excellence
Condair Limited
David Chisnall,
Area Sales Manager
Quite possibly the best sales training course I’ve been on in over 30 years.
Selling Skills (2 days)
Birmingham City University
Elise Maloney,
Supervisor
Brilliant trainer ✓ very enthusiastic and knowledgeable
Influence and Persuasion Skills
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