With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.
However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!
Royal College of Physicians
HR & Learning
Magda M
Customer Service Excellence
"STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
569 public schedule events next 13 months
Face-to-face location
Online training
Timeframe
| Course | From (£) | April 2026 |
May 2026 |
June 2026 |
July 2026 |
August 2026 |
September 2026 |
October 2026 |
November 2026 |
December 2026 |
January 2027 |
February 2027 |
March 2027 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Most Popular Courses | |||||||||||||
| Communication Skills for High Pressure Teams, 2 days | 760 | Dates on request | Dates on request | Dates on request | 2 & 3 20 & 21 30 & 31 | 19 & 20 27 & 28 | 17 & 18 24 & 25 | 19 & 20 22 & 23 | 18 & 19 23 & 24 | 17 & 18 23 & 24 | 18 & 19 21 & 22 | 17 & 18 22 & 23 | 18 & 19 24 & 25 |
| Closing the Sale | 495 | Dates on request | Dates on request | Dates on request | 17 20 | 17 19 | 16 18 | 16 19 | 16 18 | 16 18 | 15 18 | 15 17 | 17 19 |
| Successful Sales Closing | 495 | Dates on request | Dates on request | Dates on request | 7 10 | 5 10 | 4 9 | 5 9 | 4 9 | 4 9 | 4 8 | 3 8 | 5 10 |
| Introduction to Sales Negotiation | 495 | Dates on request | Dates on request | Dates on request | 1 17 31 | 17 | 1 16 | 1 16 30 | 16 30 | 16 | 5 15 | 1 15 | 3 17 |
| Key Account Development | 495 | Dates on request | Dates on request | Dates on request | 6 17 | 5 14 | 4 14 | 5 14 | 4 13 | 4 14 | 4 13 | 3 12 | 5 15 |
| Fundamentals of Selling | 495 | Dates on request | Dates on request | 25 | 10 24 | 10 24 | 9 23 | 9 23 | 9 23 | 9 23 | 7 22 | 8 22 | 10 24 |
| Customer Service Excellence | 495 | Dates on request | Dates on request | Dates on request | 2 13 | Dates on request | 24 | 1 | Dates on request | 7 | 7 | 18 | Dates on request |
| Excellent Account Management | 421 | 30 | 29 | 11 30 | 9 29 | 6 28 | 3 28 | 2 28 | 2 27 | 2 24 | 7 22 | 1 22 | 3 24 |
| Sales Training for Non-Sales Professionals | 495 | Dates on request | Dates on request | 1 18 | 1 16 30 | 14 28 | 14 28 | 14 28 | 13 27 | 14 22 | 13 20 | 12 19 | 15 23 |
| Advanced Successful Selling | 495 | Dates on request | Dates on request | 5 10 | 6 10 | 5 10 | 4 9 | 5 9 | 4 9 | 4 9 | 4 7 | 3 8 | 5 10 |
Other Sales & Customer Service Training Courses | |||||||||||||
| Advanced Sales Negotiation | 495 | Dates on request | Dates on request | Dates on request | 6 9 | 5 6 | 3 4 | 2 5 | 2 4 | 2 4 | 4 7 | 1 3 | 3 5 |
| Boosting Sales Through Time Management Skills | 495 | Dates on request | Dates on request | Dates on request | 13 15 | 12 14 | 11 14 | 12 14 | 11 13 | 11 15 | 11 14 | 10 12 | 12 15 |
| Customer Care, 2 days | 760 | Dates on request | Dates on request | Dates on request | 9 & 10 23 & 24 | 10 & 11 24 & 25 | 9 & 10 23 & 24 | 8 & 9 26 & 27 | 9 & 10 25 & 26 | 9 & 10 22 & 23 | 7 & 8 21 & 22 | 8 & 9 22 & 23 | 10 & 11 24 & 25 |
| Customer Care for the Receptionist | 495 | Dates on request | Dates on request | Dates on request | 2 7 31 | 5 | 1 4 | 1 5 30 | 4 30 | 4 | 4 5 | 1 3 | 3 5 |
| Customer Complaint Handling | 495 | Dates on request | Dates on request | 30 | 20 29 | 19 28 | 18 28 | 19 28 | 18 27 | 17 24 | 14 22 | 11 22 | 11 24 |
| Customer Relationship Management | 495 | Dates on request | Dates on request | Dates on request | 8 14 | 7 12 | 7 11 | 7 12 | 6 11 | 7 11 | 5 11 | 5 10 | 8 12 |
| Dealing with Complaints and Aggression | 495 | Dates on request | Dates on request | Dates on request | 7 9 | 5 10 | 4 9 | 5 9 | 4 9 | 4 9 | 4 8 | 3 8 | 5 10 |
| Delivering Customer Satisfaction Assertively | 495 | Dates on request | Dates on request | Dates on request | 13 17 | 12 14 | 11 14 | 12 14 | 11 13 | 11 15 | 11 14 | 10 12 | 12 15 |
| Effective Writing for Sales and Marketing Collateral | 495 | Dates on request | Dates on request | Dates on request | 13 17 | 12 14 | 11 14 | 12 14 | 11 13 | 11 15 | 11 14 | 10 12 | 12 15 |
| Influence and Persuasion Skills | 495 | Dates on request | Dates on request | 19 | 13 20 | 12 19 | 11 18 | 12 19 | 11 18 | 11 18 | 11 18 | 10 17 | 12 19 |
| Introduction to Successful Selling | 495 | Dates on request | 22 | 8 | 22 | 7 | 21 | 7 | 20 | 7 | 20 | 5 | 22 |
| Managing Customer Care | 495 | Dates on request | Dates on request | Dates on request | 20 22 | 19 21 | 18 21 | 19 21 | 18 20 | 18 21 | 18 20 | 17 19 | 19 22 |
| Mastering Customer Interactions: Excellence in Email and Telephone Communication | 495 | Dates on request | Dates on request | 29 | 6 29 | 5 28 | 4 28 | 5 28 | 4 27 | 4 22 | 4 21 | 3 19 | 5 19 |
| Mastering the Art of Closing Incoming Calls | 495 | Dates on request | Dates on request | Dates on request | 6 16 | 5 14 | 4 14 | 5 14 | 4 13 | 4 15 | 6 14 | 1 12 | 2 15 |
| Maximising Sales on the Phone | 495 | Dates on request | Dates on request | Dates on request | 8 17 | 7 17 | 7 16 | 7 16 | 6 16 | 7 16 | 6 15 | 5 15 | 9 17 |
| Powerful Sales Presentations | 750 | Dates on request | Dates on request | Dates on request | 1 8 31 | 7 | 1 7 | 1 7 30 | 6 30 | 7 | 5 6 | 1 5 | 3 9 |
| Professional Receptionist | 495 | Dates on request | Dates on request | 30 | 17 29 | 17 28 | 16 28 | 16 28 | 16 27 | 16 24 | 15 22 | 15 22 | 17 24 |
| Profitable Sales through Effective Planning & Prioritisation | 495 | Dates on request | Dates on request | Dates on request | 1 17 30 | 17 28 | 16 28 | 16 28 | 16 27 | 16 23 | 15 22 | 15 22 | 17 24 |
| Sales Effectiveness | 495 | Dates on request | Dates on request | 30 | 3 29 | 3 28 | 3 28 | 6 28 | 9 27 | 10 24 | 12 22 | 15 22 | 18 24 |
| Sales Leadership Training: Empower Your Sales Team for Success, 2 days | 760 | Dates on request | Dates on request | Dates on request | 9 & 10 30 & 31 | 24 & 25 | 14 & 15 | 8 & 9 29 & 30 | 23 & 24 | 14 & 15 | 7 & 8 28 & 29 | 22 & 23 | 15 & 16 |
| Unlocking Business Potential with Customer Profiling | 495 | Dates on request | Dates on request | Dates on request | 9 15 | 6 14 | 3 14 | 2 14 | 2 13 | 2 15 | 5 14 | 1 12 | 3 15 |
| Writing Sales Proposals | 495 | Dates on request | Dates on request | Dates on request | 7 8 | 5 7 | 4 7 | 5 7 | 4 6 | 4 7 | 4 5 | 3 5 | 5 8 |
| Course | From (£) | April 2026 |
May 2026 |
June 2026 |
July 2026 |
August 2026 |
September 2026 |
October 2026 |
November 2026 |
December 2026 |
January 2027 |
February 2027 |
March 2027 |
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Introduction to Sales Negotiation
Influence and Persuasion Skills
Dealing with Complaints and Aggression
Sales Skills for Sales Support and Customers
Profitable Sales through Effective Planning & Prioritisation
Sales Training for Non-Sales Professionals
Delivering Customer Satisfaction Assertively
Effective Writing for Sales and Marketing Collateral
Unlocking Business Potential with Customer Profiling
Sales Leadership Training: Empower Your Sales Team for Success
Boosting Sales Through Time Management Skills
Mastering Customer Interactions: Excellence in Email and Telephone Communication
Mastering the Art of Closing Incoming Calls
Profit-Driven Sales & Cash Flow Strategies
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development












Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
SAUL Trustee Company
Evelyn Owusu-Nyarko,
Data Administrator
Tony was interactive and engaging, provided us with so much helpful information
Managing Customer Care
S&B Herba Foods Ltd
Jamie Swain,
Graduate Account Executive
Nick was a great trainer who was very enthusiastic about helping us learn and I would recommend this course.
Introduction to Sales Negotiation
Farrat Isolevel Ltd
Georgie Scott,
Business Development Executive
I thought it was great and will take a lot from the sessions and apply to my sales role to do better for my self and my company.
Selling Skills (2 days)
Fortnum & Mason
Cherrie Lo,
New Business Development Manager
Dennis is very experienced and enthusiastic. He adjusts the pace and training content according to the team's needs, background and experience. Pace is perfect throughout the training, it lets audience absorb knowledge in a comfortable pace with interaction even it's just a virtual training. He connects with audience, he's by far the best trainer I've experienced! Look forward to attending more of his class.
Introduction to Successful Selling




| Excellent Account Management | 30 Apr 2026 - £421, 29 May 2026 - £495, 30 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, and 28 more events |
| Introduction to Successful Selling | 22 May 2026 - £495, 22 Jul 2026 - £495, 21 Sep 2026 - £495, 20 Nov 2026 - £495, 20 Jan 2027 - £495, 22 Mar 2027 - £495, and 11 more events |
| Sales Training for Non-Sales Professionals | 1 Jun 2026 - £495, 1 Jul 2026 - £495, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, and 27 more events |
| Advanced Successful Selling | 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 26 more events |
| Influence and Persuasion Skills | 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, and 25 more events |
| Fundamentals of Selling | 25 Jun 2026 - £495, 24 Jul 2026 - £495, 24 Aug 2026 - £495, 23 Sep 2026 - £495, 23 Oct 2026 - £495, 23 Nov 2026 - £495, and 25 more events |
| Mastering Customer Interactions: Excellence in Email and Telephone Communication | 29 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, 27 Nov 2026 - £495, and 25 more events |
| Professional Receptionist | 30 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, 27 Nov 2026 - £495, and 24 more events |
| Customer Complaint Handling | 30 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, 27 Nov 2026 - £495, and 24 more events |
| Sales Effectiveness | 30 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, 27 Nov 2026 - £495, and 24 more events |
| Profitable Sales through Effective Planning & Prioritisation | 1 Jul 2026 - £495, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, 27 Nov 2026 - £495, and 25 more events |
| Introduction to Sales Negotiation | 1 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, and 24 more events |
| Powerful Sales Presentations | 1 Jul 2026 - £750, 31 Jul 2026 - £750, 1 Sep 2026 - £750, 1 Oct 2026 - £750, 30 Oct 2026 - £750, 30 Nov 2026 - £750, and 24 more events |
| Customer Care for the Receptionist | 2 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, and 24 more events |
| Customer Service Excellence | 2 Jul 2026 - £495, 1 Oct 2026 - £495, 7 Jan 2027 - £495, 2 Apr 2027 - £495, 2 Jul 2027 - £495, 1 Oct 2027 - £495, and 7 more events |
| Communication Skills for High Pressure Teams | 2 Jul 2026 - £800, 30 Jul 2026 - £789, 27 Aug 2026 - £760, 24 Sep 2026 - £750, 22 Oct 2026 - £750, 23 Nov 2026 - £750, and 25 more events |
| Advanced Sales Negotiation | 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 24 more events |
| Key Account Development | 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 24 more events |
| Mastering the Art of Closing Incoming Calls | 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 24 more events |
| Writing Sales Proposals | 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 24 more events |
| Dealing with Complaints and Aggression | 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 24 more events |
| Successful Sales Closing | 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 24 more events |
| Maximising Sales on the Phone | 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, 7 Dec 2026 - £495, and 24 more events |
| Customer Relationship Management | 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, 7 Dec 2026 - £495, and 24 more events |
| Unlocking Business Potential with Customer Profiling | 9 Jul 2026 - £495, 6 Aug 2026 - £495, 3 Sep 2026 - £495, 2 Oct 2026 - £495, 2 Nov 2026 - £495, 2 Dec 2026 - £495, and 24 more events |
| Customer Care | 9 Jul 2026 - £800, 10 Aug 2026 - £778, 9 Sep 2026 - £750, 8 Oct 2026 - £750, 9 Nov 2026 - £750, 9 Dec 2026 - £750, and 23 more events |
| Sales Leadership Training: Empower Your Sales Team for Success | 9 Jul 2026 - £800, 24 Aug 2026 - £763, 8 Oct 2026 - £750, 23 Nov 2026 - £750, 7 Jan 2027 - £750, 22 Feb 2027 - £750, and 14 more events |
| Effective Writing for Sales and Marketing Collateral | 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 24 more events |
| Boosting Sales Through Time Management Skills | 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 24 more events |
| Delivering Customer Satisfaction Assertively | 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 24 more events |
| Closing the Sale | 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, and 24 more events |
| Managing Customer Care | 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, 18 Dec 2026 - £495, and 24 more events |
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