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Royal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Sales Programme
Customer Relationship Management
Introduction to Successful Selling
Influence and Persuasion Skills
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Allpress Espresso
Thomas Ward,
Training Manager
Really engaging, entertaining and educational.
Excellent Account Management
Dinesen Floors
Mie Cecilie Madsen,
Project Manager
I would have preferred for the group to be larger in order to have different perspectives on sales from different markets. But at the same time I enjoyed doing the training with my colleague to discuss our specific product.
Introduction to Successful Selling
Hadlow College
Louise Macfarlane,
Employability Coordinator
Andrew was a fantastic trainer, his enthusiasm and knowledge on the subject got everyone involved and willing to participate and have a laugh together, which was great as we didn't all know each other to begin with. Andrew's little anecdotes of interesting studies and information relating to the training was fantastic. Very pleased!
Customer Service Excellence
HCA International Ltd
Ian Tedstone,
Accounts Payable Assistant
Not relying on too much role play or having to act out to others in the group made the course more enjoyable and put you at ease not worrying about it.
Customer Service Excellence
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All prices offered for business users and exclude VAT. E&OE
2nd Floor, CA House, 1 Northey Street, Limehouse Basin, London, E14 8BT. United Kingdom
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