With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.
However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!
Royal College of Physicians
HR & Learning
Magda M
Customer Service Excellence
"STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
576 public schedule events next 13 months
Face-to-face location
Online training
Timeframe
| Course | From (£) | February 2026 |
March 2026 |
April 2026 |
May 2026 |
June 2026 |
July 2026 |
August 2026 |
September 2026 |
October 2026 |
November 2026 |
December 2026 |
January 2027 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Most Popular Courses | |||||||||||||
| Communication Skills for High Pressure Teams, 2 days | 760 | Dates on request | Dates on request | 20 & 21 | 6 & 7 20 & 21 | 4 & 5 18 & 19 | 2 & 3 20 & 21 30 & 31 | 19 & 20 27 & 28 | 17 & 18 24 & 25 | 19 & 20 22 & 23 | 18 & 19 23 & 24 | 17 & 18 23 & 24 | 18 & 19 21 & 22 |
| Closing the Sale | 495 | Dates on request | Dates on request | 23 | 20 21 | 18 19 | 17 20 | 17 19 | 16 18 | 16 19 | 16 18 | 16 18 | 15 18 |
| Successful Sales Closing | 495 | Dates on request | Dates on request | Dates on request | 7 11 | 5 10 | 7 10 | 5 10 | 4 9 | 5 9 | 4 9 | 4 9 | 4 8 |
| Introduction to Sales Negotiation | 495 | Dates on request | Dates on request | Dates on request | 1 18 | 1 17 | 1 17 31 | 17 | 1 16 | 1 16 30 | 16 30 | 16 | 5 15 |
| Key Account Development | 495 | Dates on request | Dates on request | Dates on request | 7 18 | 5 17 | 6 17 | 5 14 | 4 14 | 5 14 | 4 13 | 4 14 | 4 13 |
| Fundamentals of Selling | 421 | Dates on request | 11 | 24 | 11 26 | 10 25 | 10 24 | 10 24 | 9 23 | 9 23 | 9 23 | 9 23 | 7 22 |
| Customer Service Excellence | 446 | 19 | Dates on request | 2 | 1 | Dates on request | 2 13 | Dates on request | 24 | 1 | Dates on request | 7 | 7 |
| Excellent Account Management | 421 | Dates on request | 4 | 2 16 30 | 14 29 | 11 29 | 9 29 | 6 28 | 3 28 | 2 28 | 2 27 | 2 24 | 7 22 |
| Sales Training for Non-Sales Professionals | 495 | Dates on request | Dates on request | 1 20 | 1 19 | 1 18 | 1 16 30 | 14 28 | 14 28 | 14 28 | 13 27 | 14 22 | 13 20 |
| Advanced Successful Selling | 495 | Dates on request | Dates on request | 7 9 | 7 11 | 5 10 | 6 10 | 5 10 | 4 9 | 5 9 | 4 9 | 4 9 | 4 7 |
Other Sales & Customer Service Training Courses | |||||||||||||
| Advanced Sales Negotiation | 495 | Dates on request | Dates on request | Dates on request | 7 12 | 5 11 | 6 9 | 5 6 | 3 4 | 2 5 | 2 4 | 2 4 | 4 7 |
| Boosting Sales Through Time Management Skills | 495 | Dates on request | Dates on request | Dates on request | 13 15 | 12 15 | 13 15 | 12 14 | 11 14 | 12 14 | 11 13 | 11 15 | 11 14 |
| Customer Care, 2 days | 760 | Dates on request | Dates on request | 27 & 28 | 14 & 15 27 & 28 | 11 & 12 23 & 24 | 9 & 10 23 & 24 | 10 & 11 24 & 25 | 9 & 10 23 & 24 | 8 & 9 26 & 27 | 9 & 10 25 & 26 | 9 & 10 22 & 23 | 7 & 8 21 & 22 |
| Customer Care for the Receptionist | 495 | Dates on request | Dates on request | Dates on request | 1 7 | 1 5 | 1 7 31 | 5 | 1 4 | 1 5 30 | 4 30 | 4 | 4 5 |
| Customer Complaint Handling | 446 | Dates on request | 20 | 30 | 20 29 | 19 29 | 20 29 | 19 28 | 18 28 | 19 28 | 18 27 | 17 24 | 14 22 |
| Customer Relationship Management | 495 | Dates on request | Dates on request | Dates on request | 8 13 | 8 12 | 8 13 | 7 12 | 7 11 | 7 12 | 6 11 | 7 11 | 5 11 |
| Dealing with Complaints and Aggression | 495 | Dates on request | Dates on request | Dates on request | 7 12 | 5 10 | 7 10 | 5 10 | 4 9 | 5 9 | 4 9 | 4 9 | 4 8 |
| Delivering Customer Satisfaction Assertively | 495 | Dates on request | Dates on request | Dates on request | 13 18 | 12 17 | 13 17 | 12 14 | 11 14 | 12 14 | 11 13 | 11 15 | 11 14 |
| Effective Writing for Sales and Marketing Collateral | 495 | Dates on request | Dates on request | Dates on request | 13 18 | 12 17 | 13 17 | 12 14 | 11 14 | 12 14 | 11 13 | 11 15 | 11 14 |
| Influence and Persuasion Skills | 495 | Dates on request | Dates on request | Dates on request | 13 20 | 12 19 | 13 20 | 12 19 | 11 18 | 12 19 | 11 18 | 11 18 | 11 18 |
| Introduction to Successful Selling | 495 | Dates on request | 23 | 7 | 22 | 8 | 22 | 7 | 21 | 7 | 20 | 7 | 20 |
| Managing Customer Care | 495 | Dates on request | Dates on request | Dates on request | 20 22 | 19 22 | 20 22 | 19 21 | 18 21 | 19 21 | 18 20 | 18 21 | 18 20 |
| Mastering Customer Interactions: Excellence in Email and Telephone Communication | 495 | Dates on request | Dates on request | 30 | 7 29 | 5 29 | 6 29 | 5 28 | 4 28 | 5 28 | 4 27 | 4 22 | 4 21 |
| Mastering the Art of Closing Incoming Calls | 495 | Dates on request | Dates on request | Dates on request | 7 19 | 5 18 | 6 16 | 5 14 | 4 14 | 5 14 | 4 13 | 4 15 | 6 14 |
| Maximising Sales on the Phone | 495 | Dates on request | Dates on request | Dates on request | 8 19 | 8 18 | 8 17 | 7 17 | 7 16 | 7 16 | 6 16 | 7 16 | 6 15 |
| Powerful Sales Presentations | 750 | Dates on request | Dates on request | Dates on request | 1 8 | 1 8 | 1 8 31 | 7 | 1 7 | 1 7 30 | 6 30 | 7 | 5 6 |
| Professional Receptionist | 495 | Dates on request | Dates on request | 30 | 18 29 | 17 29 | 17 29 | 17 28 | 16 28 | 16 28 | 16 27 | 16 24 | 15 22 |
| Profitable Sales through Effective Planning & Prioritisation | 495 | Dates on request | Dates on request | Dates on request | 1 19 | 1 18 | 1 17 30 | 17 28 | 16 28 | 16 28 | 16 27 | 16 23 | 15 22 |
| Sales Effectiveness | 495 | Dates on request | Dates on request | 23 29 | 27 29 | 29 30 | 29 | 3 28 | 3 28 | 6 28 | 9 27 | 10 24 | 12 22 |
| Sales Leadership Training: Empower Your Sales Team for Success, 2 days | 760 | Dates on request | Dates on request | 30 & 1 | 26 & 27 | 15 & 16 | 9 & 10 30 & 31 | 24 & 25 | 14 & 15 | 8 & 9 29 & 30 | 23 & 24 | 14 & 15 | 7 & 8 28 & 29 |
| Unlocking Business Potential with Customer Profiling | 495 | Dates on request | Dates on request | Dates on request | 14 15 | 11 15 | 9 15 | 6 14 | 3 14 | 2 14 | 2 13 | 2 15 | 5 14 |
| Writing Sales Proposals | 495 | Dates on request | Dates on request | Dates on request | 7 8 | 5 8 | 7 8 | 5 7 | 4 7 | 5 7 | 4 6 | 4 7 | 4 5 |
| Course | From (£) | February 2026 |
March 2026 |
April 2026 |
May 2026 |
June 2026 |
July 2026 |
August 2026 |
September 2026 |
October 2026 |
November 2026 |
December 2026 |
January 2027 |
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Introduction to Sales Negotiation
Influence and Persuasion Skills
Dealing with Complaints and Aggression
Sales Skills for Sales Support and Customers
Profitable Sales through Effective Planning & Prioritisation
Sales Training for Non-Sales Professionals
Delivering Customer Satisfaction Assertively
Effective Writing for Sales and Marketing Collateral
Unlocking Business Potential with Customer Profiling
Sales Leadership Training: Empower Your Sales Team for Success
Boosting Sales Through Time Management Skills
Mastering Customer Interactions: Excellence in Email and Telephone Communication
Mastering the Art of Closing Incoming Calls
Profit-Driven Sales & Cash Flow Strategies
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development












Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Corona Energy
Sinead Lynch,
COO
Karen was brilliant. Made the course very engaging and informative. Loved it
Dealing with Complaints and Aggression
Ara
Chloe Diamond,
Office Manager
No improvements, so helpful
Customer Service Excellence
Nemean Services Ltd
Robin Kear,
Head Of Partnerships
More information on the personality types, it was a bit quick and not enough suggestions and how to speak to different people
Sales Training for Non-Sales Professionals
Boundless By CSMA
Kirsty Cameron Clark,
Senior Account Executive
Yes, everything was delivered in a great way and lots to think about
Excellent Account Management


| Customer Service Excellence | 19 Feb 2026 - £446, 1 May 2026 - £495, 13 Jul 2026 - £495, 24 Sep 2026 - £495, 7 Dec 2026 - £495, 18 Feb 2027 - £495, and 8 more events |
| Excellent Account Management | 4 Mar 2026 - £421, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, 29 Jun 2026 - £495, 29 Jul 2026 - £495, and 27 more events |
| Fundamentals of Selling | 11 Mar 2026 - £421, 11 May 2026 - £495, 10 Jun 2026 - £495, 10 Jul 2026 - £495, 10 Aug 2026 - £495, 9 Sep 2026 - £495, and 25 more events |
| Customer Complaint Handling | 20 Mar 2026 - £446, 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, and 25 more events |
| Introduction to Successful Selling | 23 Mar 2026 - £495, 22 May 2026 - £495, 22 Jul 2026 - £495, 21 Sep 2026 - £495, 20 Nov 2026 - £495, 20 Jan 2027 - £495, and 11 more events |
| Sales Training for Non-Sales Professionals | 1 Apr 2026 - £495, 1 May 2026 - £495, 1 Jun 2026 - £495, 1 Jul 2026 - £495, 30 Jul 2026 - £495, 28 Aug 2026 - £495, and 27 more events |
| Advanced Successful Selling | 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, and 26 more events |
| Communication Skills for High Pressure Teams | 20 Apr 2026 - £800, 20 May 2026 - £800, 18 Jun 2026 - £770, 20 Jul 2026 - £750, 19 Aug 2026 - £750, 17 Sep 2026 - £750, and 25 more events |
| Closing the Sale | 23 Apr 2026 - £495, 21 May 2026 - £495, 18 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, and 25 more events |
| Sales Effectiveness | 23 Apr 2026 - £495, 27 May 2026 - £495, 30 Jun 2026 - £495, 3 Aug 2026 - £495, 3 Sep 2026 - £495, 6 Oct 2026 - £495, and 23 more events |
| Customer Care | 27 Apr 2026 - £800, 27 May 2026 - £793, 23 Jun 2026 - £765, 23 Jul 2026 - £750, 24 Aug 2026 - £750, 23 Sep 2026 - £750, and 24 more events |
| Mastering Customer Interactions: Excellence in Email and Telephone Communication | 30 Apr 2026 - £495, 29 May 2026 - £495, 29 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, and 25 more events |
| Sales Leadership Training: Empower Your Sales Team for Success | 30 Apr 2026 - £800, 15 Jun 2026 - £773, 30 Jul 2026 - £750, 14 Sep 2026 - £750, 29 Oct 2026 - £750, 14 Dec 2026 - £750, and 14 more events |
| Professional Receptionist | 30 Apr 2026 - £495, 29 May 2026 - £495, 29 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, and 24 more events |
| Profitable Sales through Effective Planning & Prioritisation | 1 May 2026 - £495, 1 Jun 2026 - £495, 1 Jul 2026 - £495, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, and 24 more events |
| Customer Care for the Receptionist | 1 May 2026 - £495, 1 Jun 2026 - £495, 1 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, and 24 more events |
| Powerful Sales Presentations | 1 May 2026 - £750, 1 Jun 2026 - £750, 1 Jul 2026 - £750, 31 Jul 2026 - £750, 1 Sep 2026 - £750, 1 Oct 2026 - £750, and 24 more events |
| Introduction to Sales Negotiation | 1 May 2026 - £495, 1 Jun 2026 - £495, 1 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, and 24 more events |
| Key Account Development | 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 24 more events |
| Advanced Sales Negotiation | 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 24 more events |
| Writing Sales Proposals | 7 May 2026 - £495, 5 Jun 2026 - £495, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 24 more events |
| Dealing with Complaints and Aggression | 7 May 2026 - £495, 5 Jun 2026 - £495, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 24 more events |
| Successful Sales Closing | 7 May 2026 - £495, 5 Jun 2026 - £495, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 24 more events |
| Mastering the Art of Closing Incoming Calls | 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 24 more events |
| Maximising Sales on the Phone | 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, and 24 more events |
| Customer Relationship Management | 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, and 24 more events |
| Boosting Sales Through Time Management Skills | 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, and 24 more events |
| Delivering Customer Satisfaction Assertively | 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, and 24 more events |
| Influence and Persuasion Skills | 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, and 24 more events |
| Effective Writing for Sales and Marketing Collateral | 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, and 24 more events |
| Unlocking Business Potential with Customer Profiling | 14 May 2026 - £495, 11 Jun 2026 - £495, 9 Jul 2026 - £495, 6 Aug 2026 - £495, 3 Sep 2026 - £495, 2 Oct 2026 - £495, and 24 more events |
| Managing Customer Care | 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, and 24 more events |
Call for assistance
We will call you back