Public Schedule Face-to-Face & Online Instructor-Led Training - View dates & book

Instructor-led training -

Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

108,360 testimonials available

Contact us

Formats

Management Training courses London Public Schedule
Public schedule & closed groups, face-to-face, online   »

Onsite
Your offices - UK & International   »

Bespoke
Bespoke solutions & development   »

Training programs
Training Programs   »

Public Schedule Training

735 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

Legend

14 Available: Click to book 2 Delivered: Hover for date 21 Full: Hover for status

Course From (£) August
2026		 September
2026		 October
2026		 November
2026
 December
2026
 January
2027		 February
2027		 March
2027
 April
2027
 May
2027		 June
2027		 July
2027

Most Popular Courses

Advanced Sales Negotiation5955 6 3 4 2 5 2 3 2 3 4 7 1 3 3 5 2 5 3 5 2 4 2 5
Sales Training for Non-Sales Professionals49514 28 15 28 14 27 10 27 14 22 13 20 12 19 15 23 14 22 14 20 14 17 14 15
Customer Relationship Management4957 12 7 11 7 12 6 11 7 11 5 11 5 10 8 12 7 12 7 12 8 11 8 12
Introduction to Successful Selling4957 21 7 20 7 20 5 22 7 21 7 21
Dealing with Complaints and Aggression4955 10 4 8 5 9 4 9 4 9 4 8 3 8 5 10 5 9 5 10 4 9 5 9
Key Account Development4955 14 4 14 5 14 4 10 4 14 4 13 3 12 5 15 5 14 5 14 4 14 5 14
Mastering Customer Interactions: Excellence in Email and Telephone Communication 4955 28 4 30 5 28 4 27 4 22 4 21 3 19 5 19 5 19 5 19 4 18 5 19
Maximising Sales on the Phone4957 17 7 16 7 16 6 16 7 16 6 15 5 15 9 17 8 16 6 17 3 16 1 16 30
Writing Sales Proposals4955 7 4 8 5 7 4 6 4 7 4 5 3 5 5 8 5 7 5 7 4 7 5 7
 

Sales, Customer Service & Financial Training

Advanced Successful Selling4955 10 4 9 5 9 4 9 3 9 4 7 3 8 5 10 5 9 5 10 4 9 5 9
Boosting Sales Through Time Management Skills49512 14 11 14 12 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14 13 14
Closing the Sale49517 19 16 18 16 20 16 18 16 18 15 18 15 17 17 19 16 19 17 19 16 18 16 19
Communication Skills for High Pressure Teams, 2 days76019 & 20 26 & 27 17 & 18 24 & 25 19 & 20 22 & 23 18 & 19 23 & 24 17 & 18 23 & 24 18 & 19 21 & 22 17 & 18 22 & 23 18 & 19 24 & 25 19 & 20 22 & 23 19 & 20 24 & 25 17 & 18 23 & 24 19 & 20 22 & 23
Customer Care, 2 days76010 & 11 24 & 25 9 & 10 23 & 24 8 & 9 26 & 27 9 & 10 25 & 26 9 & 10 22 & 23 7 & 8 21 & 22 8 & 9 22 & 23 10 & 11 24 & 25 8 & 9 26 & 27 6 & 7 26 & 27 3 & 4 24 & 25 1 & 2 26 & 27
29 & 30
Customer Care for the Receptionist4955 1 4 1 5 30 4 30 4 4 5 1 3 3 5 2 5 3 5 2 4 2 5
Customer Complaint Handling 49519 27 18 28 19 29 18 27 17 24 14 22 11 22 11 24 8 23 6 24 3 23 1 23 30
▼ Show all courses in this category
Customer Service Excellence446Next date Sep24 1 Next date Dec7 7 18 Next date Apr2 3 Next date Jul2 15
Delivering Customer Satisfaction Assertively49512 14 11 14 12 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14 12 14
Effective Writing for Sales and Marketing Collateral49512 14 11 14 12 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14 12 14
Excellent Account Management4706 27 3 28 2 29 2 27 2 24 7 22 1 22 3 24 2 23 3 24 2 23 2 23
Fundamentals of Selling49510 24 9 23 9 23 9 23 9 23 7 22 8 22 10 24 9 23 10 24 9 23 9 23
Influence and Persuasion Skills49512 19 11 18 12 19 11 18 11 18 11 18 10 17 12 19 12 19 12 19 11 18 12 19
Introduction to Sales Negotiation49517 1 16 1 16 30 16 30 16 5 15 1 15 3 17 2 16 3 17 2 16 2 16
Managing Customer Care49519 21 18 21 19 21 18 20 18 21 18 20 17 19 19 22 19 21 19 21 18 21 19 21
Mastering the Art of Closing Incoming Calls4955 14 4 14 5 14 4 10 4 15 6 14 1 12 2 15 1 14 30 14 31 14 30 14 30
Powerful Sales Presentations7507 1 7 1 7 30 6 30 7 5 6 1 5 3 9 2 8 3 6 2 3 1 2 30
Professional Receptionist49517 27 16 28 16 27 16 27 16 24 15 22 15 22 17 24 16 23 17 24 16 23 16 23
Profitable Sales through Effective Planning & Prioritisation49517 28 16 28 16 27 16 27 16 23 15 22 15 22 17 24 16 23 17 25 16 24 16 23
Sales Effectiveness4213 28 3 28 6 29 9 27 10 24 12 22 15 22 18 24 20 23 24 25 23 28 23 30
Sales Leadership Training: Empower Your Sales Team for Success, 2 days76024 & 25 14 & 15 8 & 9 29 & 30 23 & 24 14 & 15 7 & 8 28 & 29 22 & 23 15 & 16 8 & 9 29 & 30 24 & 25 14 & 15 8 & 9 29 & 30
Successful Sales Closing4955 10 4 9 5 9 4 9 4 9 4 8 3 8 5 10 5 9 5 10 4 9 5 9
Unlocking Business Potential with Customer Profiling4956 14 3 14 2 14 2 10 2 15 5 14 1 12 3 15 2 14 3 14 2 14 2 14
Course From (£) August
2026		 September
2026		 October
2026		 November
2026
 December
2026
 January
2027		 February
2027		 March
2027
 April
2027
 May
2027		 June
2027		 July
2027

Courses

Featured

Customer Service Excellence

Excellent Account Management

Fundamentals of Selling

Introduction to Successful Selling

Selling Skills (2 days)

Sales Programme

Customer Relationship Management

Customer Care

Sales Effectiveness

Introduction to Sales Negotiation

Advanced Sales Negotiation

Advanced Successful Selling

The Business of Hospitality

Intuitive Sales Skills

Closing the Sale

Influence and Persuasion Skills

Dealing with Complaints and Aggression

Customer Care for the Receptionist

Maximising Sales on the Phone

Writing Sales Proposals

Introduction to Marketing

Communication Skills for High Pressure Teams

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Profit-Driven Sales & Cash Flow Strategies

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Relaxed, focussed training venues

  • Courses never cancelled
  • 98.1% Recommmendation Rate
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo

Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

108,360 testimonials available

Royal College of Physicians

gravatar

Magda Mucharzewska,
HR & Learning Officer

STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality.

Customer Service Excellence

CDP

gravatar

Jenny Frings,
Corporate Partnerships Executive

The course was very helpful - lots of useful practical tips to sell better.

Introduction to Successful Selling

Bristol Memorial Woodlands Ltd

gravatar

Steve Begbie Dilks,
Funerla Director

Excellent course
Good structure
Correct timings
Ample opportunity for questions and answers
Felt relaxed and able to interact well with Tony

Customer Service Excellence

Nemean Services Ltd

gravatar

Robin Kear,
Head Of Partnerships

More information on the personality types, it was a bit quick and not enough suggestions and how to speak to different people

Sales Training for Non-Sales Professionals

More testimonials

See who we've helped

easyjetvolkswagonamazonlidlhsbc
Trustpilot

Get in touch

Contact us

Learning & Development Resources

Soft Skills Resources

Soft Skills Blog Posts

Infographics

Customer Service - Why it Matters to Sales and How to Improve

Customer Service - Why it Matters to Sales and How to Improve

Customer Service Excellence - Infographic

Customer Service Excellence - Infographic

Sales & Customer Service Training Public Schedule Events

Introduction to Sales Negotiation 31 Jul 2026 - £, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, 5 Jan 2027 - £495, and 30 more events
Customer Care for the Receptionist 31 Jul 2026 - £, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, 5 Jan 2027 - £495, and 30 more events
Powerful Sales Presentations 31 Jul 2026 - £, 1 Sep 2026 - £750, 1 Oct 2026 - £750, 30 Oct 2026 - £750, 30 Nov 2026 - £750, 5 Jan 2027 - £750, and 30 more events
Sales Effectiveness 3 Aug 2026 - £, 3 Sep 2026 - £495, 6 Oct 2026 - £495, 9 Nov 2026 - £495, 10 Dec 2026 - £495, 12 Jan 2027 - £495, and 29 more events
Advanced Sales Negotiation 5 Aug 2026 - £, 4 Sep 2026 - £595, 5 Oct 2026 - £595, 3 Nov 2026 - £595, 3 Dec 2026 - £595, 4 Jan 2027 - £595, and 30 more events
Advanced Successful Selling 5 Aug 2026 - £, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 3 Dec 2026 - £495, 4 Jan 2027 - £495, and 30 more events
Dealing with Complaints and Aggression 5 Aug 2026 - £, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 30 more events
Writing Sales Proposals 5 Aug 2026 - £, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 30 more events
Successful Sales Closing 5 Aug 2026 - £, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 30 more events
Key Account Development 5 Aug 2026 - £, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 30 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 5 Aug 2026 - £, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 30 more events
Mastering the Art of Closing Incoming Calls 5 Aug 2026 - £, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 6 Jan 2027 - £495, and 31 more events
Excellent Account Management 6 Aug 2026 - £, 3 Sep 2026 - £495, 2 Oct 2026 - £495, 2 Nov 2026 - £495, 2 Dec 2026 - £495, 7 Jan 2027 - £495, and 30 more events
Unlocking Business Potential with Customer Profiling 6 Aug 2026 - £, 3 Sep 2026 - £495, 2 Oct 2026 - £495, 2 Nov 2026 - £495, 2 Dec 2026 - £495, 5 Jan 2027 - £495, and 30 more events
Customer Relationship Management 7 Aug 2026 - £, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, 7 Dec 2026 - £495, 5 Jan 2027 - £495, and 30 more events
Introduction to Successful Selling 7 Aug 2026 - £, 7 Oct 2026 - £495, 7 Dec 2026 - £495, 5 Feb 2027 - £495, 7 Apr 2027 - £495, 7 Jun 2027 - £495, and 12 more events
Maximising Sales on the Phone 7 Aug 2026 - £, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, 7 Dec 2026 - £495, 6 Jan 2027 - £495, and 30 more events
Fundamentals of Selling 10 Aug 2026 - £, 9 Sep 2026 - £495, 9 Oct 2026 - £495, 9 Nov 2026 - £495, 9 Dec 2026 - £495, 7 Jan 2027 - £495, and 30 more events
Customer Care 10 Aug 2026 - £, 9 Sep 2026 - £800, 8 Oct 2026 - £800, 9 Nov 2026 - £800, 9 Dec 2026 - £778, 7 Jan 2027 - £750, and 30 more events
Influence and Persuasion Skills 12 Aug 2026 - £, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, 11 Jan 2027 - £495, and 30 more events
Delivering Customer Satisfaction Assertively 12 Aug 2026 - £, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, 11 Jan 2027 - £495, and 30 more events
Effective Writing for Sales and Marketing Collateral 12 Aug 2026 - £, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, 11 Jan 2027 - £495, and 30 more events
Boosting Sales Through Time Management Skills 12 Aug 2026 - £, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, 11 Jan 2027 - £495, and 30 more events
Sales Training for Non-Sales Professionals 14 Aug 2026 - £, 15 Sep 2026 - £495, 14 Oct 2026 - £495, 10 Nov 2026 - £495, 14 Dec 2026 - £495, 13 Jan 2027 - £495, and 30 more events
Closing the Sale 17 Aug 2026 - £, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, 15 Jan 2027 - £495, and 30 more events
Professional Receptionist 17 Aug 2026 - £, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, 15 Jan 2027 - £495, and 30 more events
Profitable Sales through Effective Planning & Prioritisation 17 Aug 2026 - £, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, 15 Jan 2027 - £495, and 30 more events
Communication Skills for High Pressure Teams 19 Aug 2026 - £800, 17 Sep 2026 - £800, 19 Oct 2026 - £800, 18 Nov 2026 - £799, 17 Dec 2026 - £769, 18 Jan 2027 - £750, and 30 more events
Managing Customer Care 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, 18 Dec 2026 - £495, 18 Jan 2027 - £495, and 30 more events
Customer Complaint Handling 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, 17 Dec 2026 - £495, 14 Jan 2027 - £495, and 31 more events
Sales Leadership Training: Empower Your Sales Team for Success 24 Aug 2026 - £800, 8 Oct 2026 - £800, 23 Nov 2026 - £794, 7 Jan 2027 - £750, 22 Feb 2027 - £750, 8 Apr 2027 - £750, and 17 more events
Customer Service Excellence 24 Sep 2026 - £495, 7 Dec 2026 - £495, 18 Feb 2027 - £495, 3 May 2027 - £495, 15 Jul 2027 - £495, 27 Sep 2027 - £495, and 7 more events

TrustPilot
TrustScore 4.9 / 5       2499 reviews

Connect with us:

0207 987 3777

Call for assistance

Request Callback

We will call you back

STL training logo

Formerly Best Training
© 2026 STL. All Rights Reserved.
All prices offered for business users and exclude VAT. E&OE

Software Training London Ltd. t/a STL
2nd Floor, CA House, 1 Northey Street, Limehouse Basin, London, E14 8BT, United Kingdom.

Registered in England and Wales.

Verified by Visa
Security verified
Microsoft Partner
Terms & Conditions Privacy & Cookie Policy Consent preferences
Server loaded in 2.31 secs.