Instructor-led training -
Face-to-face training now available
Hide

TrustPilot

starstarstarstarstar Excellent

Sales & Customer Service

Improve conversions & customer experience: 20+ courses available

Royal College of Physicians, HR & Learning, :

"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."

76,663 testimonials available

 

Contact us

Training team

  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo
  • Trainer photo

Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

  • Learning Performance Institute - Accredited Learning Provider

Relaxed, focussed training venues

Tick
Courses never cancelled
Tick
Restaurant lunches & tea/coffees
Tick
Hands-on practical workshops
Tick
2 year post course support
Room at Bloomsbury training venue
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue

Sample clients & testimonials

76,663 testimonials available

  • duracell
  • sony
  • lucky-voice
  • papa-johns
  • aol
  • london-fire-brigade
  • royal-college-of-physicians

Hadlow College

gravatar

,
Employability Coordinator

Andrew was a fantastic trainer, his enthusiasm and knowledge on the subject got everyone involved and willing to participate and have a laugh together, which was great as we didn't all know each other to begin with. Andrew's little anecdotes of interesting studies and information relating to the training was fantastic. Very pleased!

Boundless By CSMA

gravatar

,
Senior Account Executive

Yes, everything was delivered in a great way and lots to think about

Bywaters

gravatar

,
Customer Service Advisor

Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.

Bathroom Discount Center

gravatar

,
Business Development Manager

Alistair was great. Enjoyed the course and learnt a lot

More testimonials

TrustPilot

star star star star star Excellent

Read reviews

Get in touch

Contact us

Learning & Development Resources

Infographics