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Home » Courses » Professional & Management » Sales & Customer Service Training

Sales & Customer Service

Improve conversions & customer experience: 20+ courses available

Royal College of Physicians, HR & Learning, Magda M:

"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."

97,448 testimonials available

Formats

Face-to-face classroom& closed groups »

Virtual classroom delivery »

Your offices - UK & International »

Training Programs »

Courses

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist Training Course

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Training team

Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Relaxed, focussed training venues

Courses never cancelled

Restaurant lunches & tea/coffees

Hands-on practical workshops

2 year post course support

What to expect when training

Park near Bloomsbury training venue

Local area near Limehouse training venue

Restaurant near Southwark training venue

Example meal at restaurant near Bloomsbury training venue

Example meal at restaurant near Limehouse training venue

Local area near Limehouse training venue

Sample clients & testimonials

97,448 testimonials available

Farrat Isolevel Ltd

Joanne Ross,
Project Coordinator

Mariano was very engaging, made the course entertaining and gave me lots to think about.

Selling Skills (2 days)

Benefacto

Lucy Hayim,
Head Of Operations

I think we will all leave the session today with some incredibly useful learnings on how we can improve our quality of service as a company, but it has also helped us to reflect on our own qualities and areas for development in a open and friendly space. Alison has been amazing at listening to each team member and providing some specific areas of guidance.

Customer Service Excellence

CDP

Jennelle A,
Account Executive

No improvements. Course was just write timing wise with enough breaks

Introduction to Successful Selling

Thread Software

Martin Wright,
Product Consultant

Very good training and the trainer was excellent

Selling Skills (2 days)

More testimonials

Excellent

Rated 4.9 out of 5 (from 2152 reviews)

Get in touch

Learning & Development Resources

Soft Skills Blog

How Quality Customer Service Can Boost Your Profits

Infographics

Customer Service - Why it Matters to Sales and How to Improve

TrustScore 4.9 / 5 2152 reviews

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