Instructor-led training -
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Sales & Customer Service

Improve conversions & customer experience: 20+ courses available

Royal College of Physicians, HR & Learning, :

"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."

76,505 testimonials available

 

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Training team

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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

  • Learning Performance Institute - Accredited Learning Provider

Relaxed, focussed training venues

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Courses never cancelled
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Restaurant lunches & tea/coffees
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Hands-on practical workshops
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2 year post course support
Room at Bloomsbury training venue
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue

Sample clients & testimonials

76,505 testimonials available

  • duracell
  • sony
  • lucky-voice
  • papa-johns
  • aol
  • london-fire-brigade
  • royal-college-of-physicians

Bathroom Discount Center

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Business Development Manager

Alistair was great. Enjoyed the course and learnt a lot

Benefacto

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Head Of Operations

I think we will all leave the session today with some incredibly useful learnings on how we can improve our quality of service as a company, but it has also helped us to reflect on our own qualities and areas for development in a open and friendly space. Alison has been amazing at listening to each team member and providing some specific areas of guidance.

Bywaters

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Customer Service Advisor

Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.

Bywaters

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Customer Service Advisor

Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.

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