Public Schedule Face-to-Face & Online Instructor-Led Training - View dates & book

Instructor-led training -

Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

105,816 testimonials available

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Public Schedule Training

562 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

Courses

Relaxed, focussed training venues

  • 98.6% Recommmendation Rate
  • Courses never cancelled
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

105,816 testimonials available

Freedom Homes

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Mackenzie Petcher,
Admin

Karen was really great and enthusiastic at explaining how to go about things in the most beneficial way, not to be afraid of rejection and how objections can create opportunities and be overturned. I think writing our own sales pitch was really helpful to put the learning into play therefore; perhaps role play could be useful, going over more examples. I understand it’s hard when people are different industries but something general even.

Oxford Immunotec

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Lucy Howe,
Customer Services Supervisor

Karen was very patient with the group and made sure everyone had an input to the discussion, she tailored it to exactly what we needed.

WIKA Instruments Ltd

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Dominic Pinto,
Internal Sales Engineer - MRO

Karen was helpful and gave inputs that will surely be useful and which we do not realize until reminded :) So hats of to Karen.

Dods Group Ltd

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Brian Calvert,
Customer Services Manager

The course was well paced and engaging and the day went quickly!

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Sales & Customer Service Training Public Schedule Events

Introduction to Successful Selling 4 Feb 2026 - £446, 7 Apr 2026 - £495, 8 Jun 2026 - £495, 7 Aug 2026 - £495, 7 Oct 2026 - £495, 7 Dec 2026 - £495, and 11 more events
Customer Service Excellence 19 Feb 2026 - £470, 1 May 2026 - £495, 13 Jul 2026 - £495, 24 Sep 2026 - £495, 7 Dec 2026 - £495, 18 Feb 2027 - £495, and 7 more events
Excellent Account Management 4 Mar 2026 - £446, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, 29 Jun 2026 - £495, 29 Jul 2026 - £495, and 28 more events
Advanced Successful Selling 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, and 26 more events
Fundamentals of Selling 11 Mar 2026 - £446, 10 Apr 2026 - £495, 11 May 2026 - £495, 10 Jun 2026 - £495, 10 Jul 2026 - £495, 10 Aug 2026 - £495, and 25 more events
Customer Complaint Handling 20 Mar 2026 - £470, 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, and 25 more events
Sales Training for Non-Sales Professionals 20 Mar 2026 - £495, 20 Apr 2026 - £495, 19 May 2026 - £495, 18 Jun 2026 - £495, 16 Jul 2026 - £495, 14 Aug 2026 - £495, and 26 more events
Powerful Sales Presentations 1 Apr 2026 - £750, 1 May 2026 - £750, 1 Jun 2026 - £750, 1 Jul 2026 - £750, 31 Jul 2026 - £750, 1 Sep 2026 - £750, and 25 more events
Profitable Sales through Effective Planning & Prioritisation 1 Apr 2026 - £495, 1 May 2026 - £495, 1 Jun 2026 - £495, 1 Jul 2026 - £495, 30 Jul 2026 - £495, 28 Aug 2026 - £495, and 25 more events
Customer Care for the Receptionist 1 Apr 2026 - £495, 1 May 2026 - £495, 1 Jun 2026 - £495, 1 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, and 25 more events
Communication Skills for High Pressure Teams 7 Apr 2026 - £800, 7 May 2026 - £793, 4 Jun 2026 - £764, 2 Jul 2026 - £750, 30 Jul 2026 - £750, 27 Aug 2026 - £750, and 25 more events
Successful Sales Closing 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, and 24 more events
Key Account Development 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, and 24 more events
Advanced Sales Negotiation 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, and 25 more events
Dealing with Complaints and Aggression 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, and 24 more events
Writing Sales Proposals 8 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, and 24 more events
Maximising Sales on the Phone 8 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, and 24 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 9 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, and 24 more events
Sales Leadership Training: Empower Your Sales Team for Success 9 Apr 2026 - £800, 26 May 2026 - £773, 9 Jul 2026 - £750, 24 Aug 2026 - £750, 8 Oct 2026 - £750, 23 Nov 2026 - £750, and 14 more events
Mastering the Art of Closing Incoming Calls 9 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, and 25 more events
Customer Relationship Management 9 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, and 24 more events
Effective Writing for Sales and Marketing Collateral 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, and 24 more events
Influence and Persuasion Skills 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, and 24 more events
Boosting Sales Through Time Management Skills 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, and 24 more events
Delivering Customer Satisfaction Assertively 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, and 24 more events
Unlocking Business Potential with Customer Profiling 15 Apr 2026 - £495, 15 May 2026 - £495, 15 Jun 2026 - £495, 15 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, and 25 more events
Customer Care 16 Apr 2026 - £800, 14 May 2026 - £786, 11 Jun 2026 - £757, 9 Jul 2026 - £750, 10 Aug 2026 - £750, 9 Sep 2026 - £750, and 24 more events
Introduction to Sales Negotiation 17 Apr 2026 - £495, 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, and 24 more events
Professional Receptionist 17 Apr 2026 - £495, 18 May 2026 - £495, 17 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, and 24 more events
Managing Customer Care 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, and 24 more events
Closing the Sale 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, and 24 more events
Sales Effectiveness 23 Apr 2026 - £495, 27 May 2026 - £495, 30 Jun 2026 - £495, 3 Aug 2026 - £495, 3 Sep 2026 - £495, 6 Oct 2026 - £495, and 23 more events

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