With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.
However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!
Royal College of Physicians
HR & Learning
Magda M
Customer Service Excellence
"STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
579 public schedule events next 13 months
Face-to-face location
Online training
Timeframe
| Course | From (£) | October 2025 |
November 2025 |
December 2025 |
January 2026 |
February 2026 |
March 2026 |
April 2026 |
May 2026 |
June 2026 |
July 2026 |
August 2026 |
September 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Most Popular Courses | |||||||||||||
| Communication Skills for High Pressure Teams, 2 days | 760 | Dates on request | Dates on request | Dates on request | 5 & 6 19 & 20 | 4 & 5 18 & 19 | 5 & 6 19 & 20 | 7 & 8 20 & 21 | 7 & 8 20 & 21 | 4 & 5 18 & 19 | 2 & 3 20 & 21 30 & 31 | 19 & 20 27 & 28 | 17 & 18 24 & 25 |
| Closing the Sale | 495 | Dates on request | Dates on request | 22 24 | 22 23 | 19 24 | 20 26 | 20 23 | 20 21 | 18 19 | 17 20 | 17 19 | 16 18 |
| Successful Sales Closing | 495 | Dates on request | Dates on request | Dates on request | 5 9 | 4 9 | 6 11 | 7 10 | 7 11 | 5 10 | 6 10 | 5 10 | 4 9 |
| Introduction to Sales Negotiation | 495 | Dates on request | Dates on request | Dates on request | 6 16 | 5 16 | 5 18 | 1 17 | 1 18 | 1 17 | 1 17 31 | 17 | 1 16 |
| Key Account Development | 421 | 30 | 17 | Dates on request | 5 16 | 4 17 | 6 19 | 7 17 | 7 18 | 5 17 | 6 17 | 5 14 | 4 14 |
| Fundamentals of Selling | 446 | Dates on request | 28 | 24 | 8 23 | 9 23 | 11 25 | 10 24 | 11 26 | 10 25 | 10 24 | 10 24 | 9 23 |
| Customer Service Excellence | 470 | Dates on request | Dates on request | 8 | 2 | 19 | Dates on request | 2 | 1 | Dates on request | 2 13 | Dates on request | 24 |
| Excellent Account Management | 495 | Dates on request | Dates on request | 1 17 | 2 16 | 2 17 | 4 19 | 2 16 30 | 14 29 | 11 29 | 9 29 | 6 28 | 3 28 |
| Sales Training for Non-Sales Professionals | 421 | 20 | Dates on request | 3 16 | 6 20 | 5 18 | 5 20 | 1 20 | 1 20 | 1 18 | 1 16 30 | 14 28 | 14 28 |
| Advanced Successful Selling | 495 | Dates on request | Dates on request | 3 9 | 5 9 | 4 10 | 6 12 | 7 9 | 7 11 | 5 10 | 6 10 | 5 10 | 4 9 |
Other Sales & Customer Service Training Courses | |||||||||||||
| Advanced Sales Negotiation | 495 | Dates on request | Dates on request | Dates on request | 5 8 | 4 9 | 6 11 | 7 10 | 7 12 | 5 11 | 6 9 | 5 6 | 3 4 |
| Boosting Sales Through Time Management Skills | 495 | Dates on request | Dates on request | Dates on request | 13 14 | 12 13 | 13 16 | 13 15 | 13 15 | 12 15 | 13 15 | 12 14 | 11 14 |
| Customer Care, 2 days | 760 | Dates on request | Dates on request | 23 & 24 | 15 & 16 26 & 27 | 16 & 17 25 & 26 | 18 & 19 26 & 27 | 16 & 17 27 & 28 | 14 & 15 27 & 28 | 11 & 12 23 & 24 | 9 & 10 23 & 24 | 10 & 11 24 & 25 | 9 & 10 23 & 24 |
| Customer Care for the Receptionist | 495 | Dates on request | Dates on request | Dates on request | 5 6 | 4 5 | 5 6 | 1 7 | 1 7 | 1 5 | 1 6 31 | 5 | 1 4 |
| Customer Complaint Handling | 495 | Dates on request | Dates on request | Dates on request | 2 16 | 2 18 | 4 20 | 2 20 30 | 20 29 | 19 29 | 20 29 | 19 28 | 18 28 |
| Customer Relationship Management | 495 | Dates on request | Dates on request | Dates on request | 9 12 | 10 11 | 12 13 | 9 13 | 8 13 | 8 12 | 8 13 | 7 12 | 7 11 |
| Dealing with Complaints and Aggression | 495 | Dates on request | Dates on request | Dates on request | 5 8 | 4 9 | 6 11 | 7 10 | 7 11 | 5 10 | 6 10 | 5 10 | 4 9 |
| Delivering Customer Satisfaction Assertively | 495 | Dates on request | Dates on request | 17 | 13 16 | 12 17 | 13 19 | 13 17 | 13 18 | 12 17 | 13 17 | 12 14 | 11 14 |
| Effective Writing for Sales and Marketing Collateral | 495 | Dates on request | Dates on request | Dates on request | 9 16 | 11 17 | 13 19 | 13 17 | 13 18 | 12 17 | 13 17 | 12 14 | 11 14 |
| Influence and Persuasion Skills | 495 | Dates on request | Dates on request | 18 | 13 19 | 11 18 | 13 20 | 13 20 | 13 20 | 12 19 | 13 20 | 12 19 | 11 18 |
| Introduction to Successful Selling | 495 | Dates on request | 20 | 5 | 20 | 4 | 23 | 7 | 22 | 8 | 22 | 7 | 21 |
| Managing Customer Care | 495 | Dates on request | Dates on request | 23 | 19 21 | 18 20 | 20 23 | 20 22 | 20 22 | 19 22 | 20 22 | 19 21 | 18 21 |
| Mastering Customer Interactions: Excellence in Email and Telephone Communication | 495 | Dates on request | Dates on request | Dates on request | 2 13 | 3 12 | 3 12 | 2 9 30 | 7 29 | 5 29 | 6 29 | 5 28 | 4 28 |
| Mastering the Art of Closing Incoming Calls | 495 | Dates on request | Dates on request | 23 | 13 22 | 12 19 | 12 20 | 9 20 | 7 20 | 5 18 | 6 16 | 5 14 | 4 14 |
| Maximising Sales on the Phone | 495 | Dates on request | Dates on request | 23 | 7 22 | 6 19 | 9 20 | 8 20 | 8 20 | 8 18 | 8 17 | 7 17 | 7 16 |
| Powerful Sales Presentations | 750 | Dates on request | Dates on request | Dates on request | 5 7 | 4 6 | 5 9 | 1 8 | 1 8 | 1 8 | 1 8 31 | 7 | 1 7 |
| Professional Receptionist | 495 | Dates on request | Dates on request | Dates on request | 2 15 | 2 16 | 4 18 | 2 17 30 | 18 29 | 17 29 | 17 29 | 17 28 | 16 28 |
| Profitable Sales through Effective Planning & Prioritisation | 495 | Dates on request | Dates on request | Dates on request | 6 19 | 5 18 | 5 20 | 1 20 | 1 20 | 1 18 | 1 17 30 | 17 28 | 16 28 |
| Sales Effectiveness | 495 | Dates on request | Dates on request | Dates on request | 6 13 | 5 17 | 5 23 | 1 23 29 | 27 29 | 29 30 | 29 | 3 28 | 3 28 |
| Sales Leadership Training: Empower Your Sales Team for Success, 2 days | 760 | Dates on request | Dates on request | Dates on request | 8 & 9 29 & 30 | 23 & 24 | 16 & 17 | 9 & 10 30 & 1 | 26 & 27 | 15 & 16 | 9 & 10 30 & 31 | 24 & 25 | 14 & 15 |
| Unlocking Business Potential with Customer Profiling | 495 | Dates on request | Dates on request | Dates on request | 14 19 | 13 19 | 16 19 | 15 16 | 14 15 | 11 15 | 9 15 | 6 14 | 3 14 |
| Writing Sales Proposals | 495 | Dates on request | Dates on request | Dates on request | 6 7 | 5 6 | 9 10 | 8 9 | 7 8 | 5 8 | 6 8 | 5 7 | 4 7 |
| Course | From (£) | October 2025 |
November 2025 |
December 2025 |
January 2026 |
February 2026 |
March 2026 |
April 2026 |
May 2026 |
June 2026 |
July 2026 |
August 2026 |
September 2026 |
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Introduction to Sales Negotiation
Influence and Persuasion Skills
Dealing with Complaints and Aggression
Sales Skills for Sales Support and Customers
Profitable Sales through Effective Planning & Prioritisation
Sales Training for Non-Sales Professionals
Delivering Customer Satisfaction Assertively
Effective Writing for Sales and Marketing Collateral
Unlocking Business Potential with Customer Profiling
Sales Leadership Training: Empower Your Sales Team for Success
Boosting Sales Through Time Management Skills
Mastering Customer Interactions: Excellence in Email and Telephone Communication
Mastering the Art of Closing Incoming Calls
Profit-Driven Sales & Cash Flow Strategies
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Corona Energy
Laine Saunders,
Sales
Really good energy and course delivered expertly and professionally
Mastering Customer Interactions: Excellence in Email and Telephone Communication
Tarmac
Brooklyn Hoban Langley,
Apprentice - Logistics
Tony Gravestock delivered an outstanding course on Customer Service Excellence
Very efficient. A great personality helped break up the day and the amount of information received. I further developed my knowledge on the following; managing customer expectations, customer service, communication breakdown assertiveness, how to be a powerful communicator, and planning a customer interaction. The course was run very professionally, Tony is a really nice gentleman and makes this course very enjoyable
Thanks
Customer Service Excellence
Farrat Isolevel Ltd
Anna Holden,
Internal Sales Manager
Mariano is patient, engaging and personable and a pleasure to work with. Highly recommended for every level of sales team members.
Selling Skills (2 days)
INTERNATIONAL PALLET POOL BV
Hamish McGraw,
Service Centre Representative
Yes all good - as always
Customer Service Excellence
| Sales Training for Non-Sales Professionals | 20 Oct 2025 - £421, 16 Dec 2025 - £495, 20 Jan 2026 - £495, 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, and 28 more events |
| Key Account Development | 30 Oct 2025 - £421, 5 Jan 2026 - £495, 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, and 26 more events |
| Introduction to Successful Selling | 20 Nov 2025 - £495, 20 Jan 2026 - £495, 23 Mar 2026 - £495, 22 May 2026 - £495, 22 Jul 2026 - £495, 21 Sep 2026 - £495, and 11 more events |
| Fundamentals of Selling | 28 Nov 2025 - £446, 24 Dec 2025 - £495, 23 Jan 2026 - £495, 23 Feb 2026 - £495, 25 Mar 2026 - £495, 24 Apr 2026 - £495, and 25 more events |
| Excellent Account Management | 1 Dec 2025 - £495, 2 Jan 2026 - £495, 2 Feb 2026 - £495, 4 Mar 2026 - £495, 2 Apr 2026 - £495, 30 Apr 2026 - £495, and 26 more events |
| Advanced Successful Selling | 3 Dec 2025 - £495, 5 Jan 2026 - £495, 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, and 26 more events |
| Customer Service Excellence | 8 Dec 2025 - £470, 19 Feb 2026 - £495, 1 May 2026 - £495, 13 Jul 2026 - £495, 24 Sep 2026 - £495, 7 Dec 2026 - £495, and 6 more events |
| Delivering Customer Satisfaction Assertively | 17 Dec 2025 - £495, 16 Jan 2026 - £495, 17 Feb 2026 - £495, 19 Mar 2026 - £495, 17 Apr 2026 - £495, 18 May 2026 - £495, and 25 more events |
| Influence and Persuasion Skills | 18 Dec 2025 - £495, 19 Jan 2026 - £495, 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, and 25 more events |
| Closing the Sale | 22 Dec 2025 - £495, 22 Jan 2026 - £495, 19 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, and 26 more events |
| Mastering the Art of Closing Incoming Calls | 23 Dec 2025 - £495, 22 Jan 2026 - £495, 19 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, and 25 more events |
| Maximising Sales on the Phone | 23 Dec 2025 - £495, 22 Jan 2026 - £495, 19 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, and 25 more events |
| Customer Care | 23 Dec 2025 - £800, 26 Jan 2026 - £791, 25 Feb 2026 - £760, 26 Mar 2026 - £750, 27 Apr 2026 - £750, 27 May 2026 - £750, and 24 more events |
| Managing Customer Care | 23 Dec 2025 - £495, 21 Jan 2026 - £495, 20 Feb 2026 - £495, 23 Mar 2026 - £495, 22 Apr 2026 - £495, 22 May 2026 - £495, and 25 more events |
| Mastering Customer Interactions: Excellence in Email and Telephone Communication | 2 Jan 2026 - £495, 3 Feb 2026 - £495, 3 Mar 2026 - £495, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, and 25 more events |
| Customer Complaint Handling | 2 Jan 2026 - £495, 2 Feb 2026 - £495, 4 Mar 2026 - £495, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, and 24 more events |
| Professional Receptionist | 2 Jan 2026 - £495, 2 Feb 2026 - £495, 4 Mar 2026 - £495, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, and 24 more events |
| Successful Sales Closing | 5 Jan 2026 - £495, 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, and 24 more events |
| Dealing with Complaints and Aggression | 5 Jan 2026 - £495, 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, and 24 more events |
| Powerful Sales Presentations | 5 Jan 2026 - £750, 4 Feb 2026 - £750, 5 Mar 2026 - £750, 1 Apr 2026 - £750, 1 May 2026 - £750, 1 Jun 2026 - £750, and 24 more events |
| Communication Skills for High Pressure Teams | 5 Jan 2026 - £800, 4 Feb 2026 - £782, 5 Mar 2026 - £752, 7 Apr 2026 - £750, 7 May 2026 - £750, 4 Jun 2026 - £750, and 24 more events |
| Customer Care for the Receptionist | 5 Jan 2026 - £495, 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, and 24 more events |
| Advanced Sales Negotiation | 5 Jan 2026 - £495, 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, and 24 more events |
| Writing Sales Proposals | 6 Jan 2026 - £495, 5 Feb 2026 - £495, 9 Mar 2026 - £495, 8 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, and 24 more events |
| Sales Effectiveness | 6 Jan 2026 - £495, 5 Feb 2026 - £495, 5 Mar 2026 - £495, 1 Apr 2026 - £495, 29 Apr 2026 - £495, 29 May 2026 - £495, and 23 more events |
| Profitable Sales through Effective Planning & Prioritisation | 6 Jan 2026 - £495, 5 Feb 2026 - £495, 5 Mar 2026 - £495, 1 Apr 2026 - £495, 1 May 2026 - £495, 1 Jun 2026 - £495, and 24 more events |
| Introduction to Sales Negotiation | 6 Jan 2026 - £495, 5 Feb 2026 - £495, 5 Mar 2026 - £495, 1 Apr 2026 - £495, 1 May 2026 - £495, 1 Jun 2026 - £495, and 24 more events |
| Sales Leadership Training: Empower Your Sales Team for Success | 8 Jan 2026 - £800, 23 Feb 2026 - £762, 9 Apr 2026 - £750, 26 May 2026 - £750, 9 Jul 2026 - £750, 24 Aug 2026 - £750, and 14 more events |
| Customer Relationship Management | 9 Jan 2026 - £495, 10 Feb 2026 - £495, 12 Mar 2026 - £495, 9 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, and 24 more events |
| Effective Writing for Sales and Marketing Collateral | 9 Jan 2026 - £495, 11 Feb 2026 - £495, 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, and 24 more events |
| Boosting Sales Through Time Management Skills | 13 Jan 2026 - £495, 12 Feb 2026 - £495, 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, and 24 more events |
| Unlocking Business Potential with Customer Profiling | 14 Jan 2026 - £495, 13 Feb 2026 - £495, 16 Mar 2026 - £495, 15 Apr 2026 - £495, 15 May 2026 - £495, 15 Jun 2026 - £495, and 24 more events |
TrustScore
4.9
/ 5
2394 reviews
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Formerly Best Training
© 2025 STL. All Rights Reserved.
All prices offered for business users and exclude VAT. E&OE
2nd Floor, CA House, 1 Northey Street, Limehouse Basin, London, E14 8BT, United Kingdom.
