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Royal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Customer Relationship Management
Introduction to Successful Selling
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Maps Medical Reporting
Punam Dabasia,
Case Handler
I think the courses you provide are really good and interesting.
I went in with no expectations but came out thinking I learned something from it. We think we know everything but until someone points out something you haven't really thought about, you step back and realise there is actually a better way!
I hope to take part in more of your courses and will highly recommend anyone to take part.
Customer Service Excellence
Allpress Espresso
J P
A good day of teamwork and sharing ideas. However the agenda was very long and therefore felt unrealistic. True enough, we lost structure and focus towards the end (I.e team and personal goals would have been great at the start of the day). Feels like training that is more relevant to big corporates than smaller businesses. Some of the group work was really useful though.
Excellent Account Management
University of London
Jackson Mbilinyi,
Head Of Transcripts And Student Records
Thank you for the wonderful training session. Keep up the good work
Customer Service Excellence
Allpress Espresso
Thomas Ward,
Training Manager
Really engaging, entertaining and educational.
Excellent Account Management
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