With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.
However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!
Royal College of Physicians
HR & Learning
Magda M
Customer Service Excellence
"STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
570 public schedule events next 13 months
Face-to-face location
Online training
Timeframe
| Course | From (£) | May 2026 |
June 2026 |
July 2026 |
August 2026 |
September 2026 |
October 2026 |
November 2026 |
December 2026 |
January 2027 |
February 2027 |
March 2027 |
April 2027 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Most Popular Courses | |||||||||||||
| Mastering Customer Interactions: Excellence in Email and Telephone Communication | 495 | Dates on request | Dates on request | 29 | 5 28 | 4 28 | 5 28 | 4 27 | 4 22 | 4 21 | 3 19 | 5 19 | 5 19 |
| Maximising Sales on the Phone | 495 | Dates on request | Dates on request | Dates on request | 7 17 | 7 16 | 7 16 | 6 16 | 7 16 | 6 15 | 5 15 | 9 17 | 8 16 |
| Writing Sales Proposals | 495 | Dates on request | Dates on request | Dates on request | 5 7 | 4 7 | 5 7 | 4 6 | 4 7 | 4 5 | 3 5 | 5 8 | 5 7 |
| Key Account Development | 495 | Dates on request | Dates on request | Dates on request | 5 14 | 4 14 | 5 14 | 4 13 | 4 14 | 4 13 | 3 12 | 5 15 | 5 14 |
| Dealing with Complaints and Aggression | 495 | Dates on request | Dates on request | Dates on request | 5 10 | 4 9 | 5 9 | 4 9 | 4 9 | 4 8 | 3 8 | 5 10 | 5 9 |
| Introduction to Successful Selling | 495 | Dates on request | Dates on request | 22 | 7 | 21 | 7 | 20 | 7 | 20 | 5 | 22 | 7 |
| Customer Relationship Management | 495 | Dates on request | Dates on request | Dates on request | 7 12 | 7 11 | 7 12 | 6 11 | 7 11 | 5 11 | 5 10 | 8 12 | 7 12 |
| Sales Training for Non-Sales Professionals | 495 | Dates on request | Dates on request | 1 16 30 | 14 28 | 14 28 | 14 27 | 13 27 | 14 22 | 13 20 | 12 19 | 15 23 | 14 22 |
| Advanced Sales Negotiation | 495 | Dates on request | Dates on request | Dates on request | 5 6 | 3 4 | 2 5 | 2 4 | 2 4 | 4 7 | 1 3 | 3 5 | 2 5 |
Other Sales & Customer Service Training Courses | |||||||||||||
| Advanced Successful Selling | 495 | Dates on request | Dates on request | 6 10 | 5 10 | 4 9 | 5 9 | 4 9 | 4 9 | 4 7 | 3 8 | 5 10 | 5 9 |
| Boosting Sales Through Time Management Skills | 495 | Dates on request | Dates on request | Dates on request | 12 14 | 11 14 | 12 14 | 11 13 | 11 15 | 11 14 | 10 12 | 12 15 | 12 14 |
| Closing the Sale | 495 | Dates on request | Dates on request | Dates on request | 17 19 | 16 18 | 16 19 | 16 18 | 16 18 | 15 18 | 15 17 | 17 19 | 16 19 |
| Communication Skills for High Pressure Teams, 2 days | 760 | Dates on request | Dates on request | 30 & 31 | 19 & 20 27 & 28 | 17 & 18 24 & 25 | 19 & 20 22 & 23 | 18 & 19 23 & 24 | 17 & 18 23 & 24 | 18 & 19 21 & 22 | 17 & 18 22 & 23 | 18 & 19 24 & 25 | 19 & 20 22 & 23 |
| Customer Care, 2 days | 760 | Dates on request | Dates on request | 23 & 24 | 10 & 11 24 & 25 | 9 & 10 23 & 24 | 8 & 9 26 & 27 | 9 & 10 25 & 26 | 9 & 10 22 & 23 | 7 & 8 21 & 22 | 8 & 9 22 & 23 | 10 & 11 24 & 25 | 8 & 9 26 & 27 |
| Customer Care for the Receptionist | 495 | Dates on request | Dates on request | 31 | 5 | 1 4 | 1 5 30 | 4 30 | 4 | 4 5 | 1 3 | 3 5 | 2 5 |
| Customer Complaint Handling | 495 | Dates on request | Dates on request | 29 | 19 28 | 18 28 | 19 29 | 18 27 | 17 24 | 14 22 | 11 22 | 11 24 | 8 23 |
| Customer Service Excellence | 446 | Dates on request | Dates on request | 2 13 | Dates on request | 24 | 1 | Dates on request | 7 | 7 | 18 | Dates on request | 2 |
| Delivering Customer Satisfaction Assertively | 495 | Dates on request | Dates on request | Dates on request | 12 14 | 11 14 | 12 14 | 11 13 | 11 15 | 11 14 | 10 12 | 12 15 | 12 14 |
| Effective Writing for Sales and Marketing Collateral | 495 | Dates on request | Dates on request | Dates on request | 12 14 | 11 14 | 12 14 | 11 13 | 11 15 | 11 14 | 10 12 | 12 15 | 12 14 |
| Excellent Account Management | 495 | Dates on request | 30 | 9 29 | 6 28 | 3 28 | 2 29 | 2 27 | 2 24 | 7 22 | 1 22 | 3 24 | 2 23 |
| Fundamentals of Selling | 495 | Dates on request | Dates on request | 24 | 10 24 | 9 23 | 9 23 | 9 23 | 9 23 | 7 22 | 8 22 | 10 24 | 9 23 |
| Influence and Persuasion Skills | 495 | Dates on request | Dates on request | Dates on request | 12 19 | 11 18 | 12 19 | 11 18 | 11 18 | 11 18 | 10 17 | 12 19 | 12 19 |
| Introduction to Sales Negotiation | 495 | Dates on request | Dates on request | 31 | 17 | 1 16 | 1 16 30 | 16 30 | 16 | 5 15 | 1 15 | 3 17 | 2 16 |
| Managing Customer Care | 495 | Dates on request | Dates on request | Dates on request | 19 21 | 18 21 | 19 21 | 18 20 | 18 21 | 18 20 | 17 19 | 19 22 | 19 21 |
| Mastering the Art of Closing Incoming Calls | 495 | Dates on request | Dates on request | Dates on request | 5 14 | 4 14 | 5 14 | 4 13 | 4 15 | 6 14 | 1 12 | 2 15 | 1 14 30 |
| Powerful Sales Presentations | 750 | Dates on request | Dates on request | 31 | 7 | 1 7 | 1 7 30 | 6 30 | 7 | 5 6 | 1 5 | 3 9 | 2 8 |
| Professional Receptionist | 495 | Dates on request | Dates on request | 29 | 17 28 | 16 28 | 16 27 | 16 27 | 16 24 | 15 22 | 15 22 | 17 24 | 16 23 |
| Profitable Sales through Effective Planning & Prioritisation | 495 | Dates on request | Dates on request | 30 | 17 28 | 16 28 | 16 27 | 16 27 | 16 23 | 15 22 | 15 22 | 17 24 | 16 23 |
| Sales Effectiveness | 495 | Dates on request | Dates on request | 29 | 3 28 | 3 28 | 6 29 | 9 27 | 10 24 | 12 22 | 15 22 | 18 24 | 20 23 |
| Sales Leadership Training: Empower Your Sales Team for Success, 2 days | 760 | Dates on request | Dates on request | 30 & 31 | 24 & 25 | 14 & 15 | 8 & 9 29 & 30 | 23 & 24 | 14 & 15 | 7 & 8 28 & 29 | 22 & 23 | 15 & 16 | 8 & 9 29 & 30 |
| Successful Sales Closing | 495 | Dates on request | Dates on request | Dates on request | 5 10 | 4 9 | 5 9 | 4 9 | 4 9 | 4 8 | 3 8 | 5 10 | 5 9 |
| Unlocking Business Potential with Customer Profiling | 495 | Dates on request | Dates on request | Dates on request | 6 14 | 3 14 | 2 14 | 2 13 | 2 15 | 5 14 | 1 12 | 3 15 | 2 14 |
| Course | From (£) | May 2026 |
June 2026 |
July 2026 |
August 2026 |
September 2026 |
October 2026 |
November 2026 |
December 2026 |
January 2027 |
February 2027 |
March 2027 |
April 2027 |
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Introduction to Sales Negotiation
Influence and Persuasion Skills
Dealing with Complaints and Aggression
Sales Skills for Sales Support and Customers
Profitable Sales through Effective Planning & Prioritisation
Sales Training for Non-Sales Professionals
Delivering Customer Satisfaction Assertively
Effective Writing for Sales and Marketing Collateral
Unlocking Business Potential with Customer Profiling
Sales Leadership Training: Empower Your Sales Team for Success
Boosting Sales Through Time Management Skills
Mastering Customer Interactions: Excellence in Email and Telephone Communication
Mastering the Art of Closing Incoming Calls
Profit-Driven Sales & Cash Flow Strategies
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Unatrac Ltd
Daniel Castagnera,
Construction Equipment Sales
Phil’s enthusiasm & knowledge were instrumental in delivering an enjoyable sales training experience. He did show me ‘what he’s got’!
Selling Skills (2 days)
SAUL Trustee Company
Evelyn Owusu-Nyarko,
Data Administrator
Tony was interactive and engaging, provided us with so much helpful information
Managing Customer Care
Benefacto
Lucy Hayim,
Head Of Operations
I think we will all leave the session today with some incredibly useful learnings on how we can improve our quality of service as a company, but it has also helped us to reflect on our own qualities and areas for development in a open and friendly space. Alison has been amazing at listening to each team member and providing some specific areas of guidance.
Customer Service Excellence
Thread Software
Tim Nightingale,
Product Consultant
Slightly increase knowledge of the specific areas we as a company focus on.
Selling Skills (2 days)
| Excellent Account Management | 30 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, and 27 more events |
| Sales Training for Non-Sales Professionals | 1 Jul 2026 - £495, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, 27 Nov 2026 - £495, and 27 more events |
| Customer Service Excellence | 2 Jul 2026 - £446, 1 Oct 2026 - £495, 7 Jan 2027 - £495, 2 Apr 2027 - £495, 2 Jul 2027 - £495, 1 Oct 2027 - £495, and 7 more events |
| Advanced Successful Selling | 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 26 more events |
| Introduction to Successful Selling | 22 Jul 2026 - £495, 21 Sep 2026 - £495, 20 Nov 2026 - £495, 20 Jan 2027 - £495, 22 Mar 2027 - £495, 21 May 2027 - £495, and 10 more events |
| Customer Care | 23 Jul 2026 - £800, 24 Aug 2026 - £795, 23 Sep 2026 - £764, 26 Oct 2026 - £750, 25 Nov 2026 - £750, 22 Dec 2026 - £750, and 25 more events |
| Fundamentals of Selling | 24 Jul 2026 - £495, 24 Aug 2026 - £495, 23 Sep 2026 - £495, 23 Oct 2026 - £495, 23 Nov 2026 - £495, 23 Dec 2026 - £495, and 25 more events |
| Professional Receptionist | 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, 27 Nov 2026 - £495, 24 Dec 2026 - £495, and 25 more events |
| Customer Complaint Handling | 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, 24 Dec 2026 - £495, and 25 more events |
| Mastering Customer Interactions: Excellence in Email and Telephone Communication | 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, 27 Nov 2026 - £495, 22 Dec 2026 - £495, and 25 more events |
| Sales Effectiveness | 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, 24 Dec 2026 - £495, and 24 more events |
| Profitable Sales through Effective Planning & Prioritisation | 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, 27 Nov 2026 - £495, 23 Dec 2026 - £495, and 25 more events |
| Communication Skills for High Pressure Teams | 30 Jul 2026 - £800, 27 Aug 2026 - £792, 24 Sep 2026 - £763, 22 Oct 2026 - £750, 23 Nov 2026 - £750, 23 Dec 2026 - £750, and 25 more events |
| Sales Leadership Training: Empower Your Sales Team for Success | 30 Jul 2026 - £800, 14 Sep 2026 - £773, 29 Oct 2026 - £750, 14 Dec 2026 - £750, 28 Jan 2027 - £750, 15 Mar 2027 - £750, and 14 more events |
| Powerful Sales Presentations | 31 Jul 2026 - £750, 1 Sep 2026 - £750, 1 Oct 2026 - £750, 30 Oct 2026 - £750, 30 Nov 2026 - £750, 5 Jan 2027 - £750, and 24 more events |
| Customer Care for the Receptionist | 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, 5 Jan 2027 - £495, and 24 more events |
| Introduction to Sales Negotiation | 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, 5 Jan 2027 - £495, and 24 more events |
| Key Account Development | 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 24 more events |
| Writing Sales Proposals | 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 24 more events |
| Advanced Sales Negotiation | 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 24 more events |
| Successful Sales Closing | 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 24 more events |
| Dealing with Complaints and Aggression | 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 4 Jan 2027 - £495, and 24 more events |
| Mastering the Art of Closing Incoming Calls | 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, 6 Jan 2027 - £495, and 24 more events |
| Unlocking Business Potential with Customer Profiling | 6 Aug 2026 - £495, 3 Sep 2026 - £495, 2 Oct 2026 - £495, 2 Nov 2026 - £495, 2 Dec 2026 - £495, 5 Jan 2027 - £495, and 24 more events |
| Maximising Sales on the Phone | 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, 7 Dec 2026 - £495, 6 Jan 2027 - £495, and 24 more events |
| Customer Relationship Management | 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, 7 Dec 2026 - £495, 5 Jan 2027 - £495, and 24 more events |
| Influence and Persuasion Skills | 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, 11 Jan 2027 - £495, and 24 more events |
| Delivering Customer Satisfaction Assertively | 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, 11 Jan 2027 - £495, and 24 more events |
| Boosting Sales Through Time Management Skills | 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, 11 Jan 2027 - £495, and 24 more events |
| Effective Writing for Sales and Marketing Collateral | 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, 11 Jan 2027 - £495, and 24 more events |
| Closing the Sale | 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, 15 Jan 2027 - £495, and 24 more events |
| Managing Customer Care | 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, 18 Dec 2026 - £495, 18 Jan 2027 - £495, and 24 more events |
TrustScore
4.9
/ 5
2452 reviews
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Formerly Best Training
© 2026 STL. All Rights Reserved.
All prices offered for business users and exclude VAT. E&OE
Software Training London Ltd. t/a STL
2nd Floor, CA House, 1 Northey Street,
Limehouse Basin, London, E14 8BT, United Kingdom.
Registered in England and Wales.
