Public Schedule Face-to-Face & Online Instructor-Led Training - View dates & book

Instructor-led training -

Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

107,938 testimonials available

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Public Schedule Training

737 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

Legend

14 Available: Click to book 2 Delivered: Hover for date 21 Full: Hover for status

Course From (£) July
2026
August
2026
September
2026
October
2026
November
2026
December
2026
January
2027
February
2027
March
2027
April
2027
May
2027
June
2027

Most Popular Courses

Advanced Sales Negotiation5956 9 5 6 3 4 2 5 2 4 2 4 4 7 1 3 3 5 2 5 3 5 2 4
Sales Training for Non-Sales Professionals4951 16 30 14 28 15 28 14 27 10 27 14 22 13 20 12 19 15 23 14 22 14 20 14 17
Customer Relationship Management4958 14 7 12 7 11 7 12 6 11 7 11 5 11 5 10 8 12 7 12 7 12 8 11
Introduction to Successful Selling47022 7 21 7 20 7 20 5 22 7 21 7
Dealing with Complaints and Aggression4957 9 5 10 4 8 5 9 4 9 4 9 4 8 3 8 5 10 5 9 5 10 4 9
Key Account Development4956 17 5 14 4 14 5 14 4 10 4 14 4 13 3 12 5 15 5 14 5 14 4 14
Mastering Customer Interactions: Excellence in Email and Telephone Communication 4956 29 5 28 4 30 5 28 4 27 4 22 4 21 3 19 5 19 5 19 5 19 4 18
Maximising Sales on the Phone4958 17 7 17 7 16 7 16 6 16 7 16 6 15 5 15 9 17 8 16 6 17 3 16
Writing Sales Proposals4957 8 5 7 4 8 5 7 4 6 4 7 4 5 3 5 5 8 5 7 5 7 4 7
 

Sales, Customer Service & Financial Training

Advanced Successful Selling4956 10 5 10 4 9 5 9 4 9 4 9 4 7 3 8 5 10 5 9 5 10 4 9
Boosting Sales Through Time Management Skills49513 15 12 14 11 14 12 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14
Closing the Sale49517 20 17 19 16 18 16 19 16 18 16 18 15 18 15 17 17 19 16 19 17 19 16 18
Communication Skills for High Pressure Teams, 2 days7602 & 3 20 & 21
30 & 31
19 & 20 26 & 27 17 & 18 24 & 25 19 & 20 22 & 23 18 & 19 23 & 24 17 & 18 23 & 24 18 & 19 21 & 22 17 & 18 22 & 23 18 & 19 24 & 25 19 & 20 22 & 23 19 & 20 24 & 25 17 & 18 23 & 24
Customer Care, 2 days7609 & 10 23 & 24 10 & 11 24 & 25 9 & 10 23 & 24 8 & 9 26 & 27 9 & 10 25 & 26 9 & 10 22 & 23 7 & 8 21 & 22 8 & 9 22 & 23 10 & 11 24 & 25 8 & 9 26 & 27 6 & 7 26 & 27 3 & 4 24 & 25
Customer Care for the Receptionist4952 7 31 5 1 4 1 5 30 4 30 4 4 5 1 3 3 5 2 5 3 5 2 4
Customer Complaint Handling 49520 29 19 27 18 28 19 29 18 27 17 24 14 22 11 22 11 24 8 23 6 24 3 23
▼ Show all courses in this category
Customer Service Excellence4462 13 Next date Sep24 1 Next date Dec7 7 18 Next date Apr2 3 Next date Jul
Delivering Customer Satisfaction Assertively49513 17 12 14 11 14 12 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14
Effective Writing for Sales and Marketing Collateral49513 17 12 14 11 14 12 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14
Excellent Account Management4959 29 6 27 3 28 2 29 2 27 2 24 7 22 1 22 3 24 2 23 3 24 2 23
Fundamentals of Selling49510 24 10 24 9 23 9 23 9 23 9 23 7 22 8 22 10 24 9 23 10 24 9 23
Influence and Persuasion Skills49513 20 12 19 11 18 12 19 11 18 11 18 11 18 10 17 12 19 12 19 12 19 11 18
Introduction to Sales Negotiation4951 17 31 17 1 16 1 16 30 16 30 16 5 15 1 15 3 17 2 16 3 17 2 16
Managing Customer Care49520 22 19 21 18 21 19 21 18 20 18 21 18 20 17 19 19 22 19 21 19 21 18 21
Mastering the Art of Closing Incoming Calls4956 16 5 14 4 14 5 14 4 10 4 15 6 14 1 12 2 15 1 14 30 14 31 14 30
Powerful Sales Presentations7501 8 31 7 1 7 1 7 30 6 30 7 5 6 1 5 3 9 2 8 3 6 2 3
Professional Receptionist49517 29 17 27 16 28 16 27 16 27 16 24 15 22 15 22 17 24 16 23 17 24 16 23
Profitable Sales through Effective Planning & Prioritisation4951 17 30 17 28 16 28 16 27 16 27 16 23 15 22 15 22 17 24 16 23 17 25 16 24
Sales Effectiveness4703 29 3 28 3 28 6 29 9 27 10 24 12 22 15 22 18 24 20 23 24 25 23 28
Sales Leadership Training: Empower Your Sales Team for Success, 2 days7609 & 10 30 & 31 24 & 25 14 & 15 8 & 9 29 & 30 23 & 24 14 & 15 7 & 8 28 & 29 22 & 23 15 & 16 8 & 9 29 & 30 24 & 25 14 & 15
Successful Sales Closing4957 10 5 10 4 9 5 9 4 9 4 9 4 8 3 8 5 10 5 9 5 10 4 9
Unlocking Business Potential with Customer Profiling4959 15 6 14 3 14 2 14 2 10 2 15 5 14 1 12 3 15 2 14 3 14 2 14
Course From (£) July
2026
August
2026
September
2026
October
2026
November
2026
December
2026
January
2027
February
2027
March
2027
April
2027
May
2027
June
2027

Courses

What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

107,938 testimonials available

Farrat Isolevel Ltd

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Georgie Scott,
Business Development Executive

I thought it was great and will take a lot from the sessions and apply to my sales role to do better for my self and my company.

INTERNATIONAL PALLET POOL BV

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Sophie Smith,
Account Manager

Phil is an excellent trainer who is extremely knowledgable and helpful. He is an asset to STL.

Bywaters

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Belgin Yanik,
Commercial Admin Support Trainer

Alastair is a great trainer and i learned a lot from him which I will be taking back with me in work and personal use.

Condair Limited

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Sally Parker,
Area Sales Manager

Phil was very informative and kept us intrigued and made the 2 days fun.

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Sales & Customer Service Training Public Schedule Events

Excellent Account Management 30 Jun 2026 - £, 29 Jul 2026 - £495, 27 Aug 2026 - £495, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, and 30 more events
Sales Effectiveness 30 Jun 2026 - £, 29 Jul 2026 - £495, 28 Aug 2026 - £470, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, and 29 more events
Customer Complaint Handling 30 Jun 2026 - £, 29 Jul 2026 - £495, 27 Aug 2026 - £495, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, and 30 more events
Professional Receptionist 30 Jun 2026 - £, 29 Jul 2026 - £495, 27 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, 27 Nov 2026 - £495, and 29 more events
Introduction to Sales Negotiation 1 Jul 2026 - £, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, and 29 more events
Powerful Sales Presentations 1 Jul 2026 - £, 31 Jul 2026 - £750, 1 Sep 2026 - £750, 1 Oct 2026 - £750, 30 Oct 2026 - £750, 30 Nov 2026 - £750, and 30 more events
Profitable Sales through Effective Planning & Prioritisation 1 Jul 2026 - £, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, 27 Nov 2026 - £495, and 29 more events
Sales Training for Non-Sales Professionals 1 Jul 2026 - £, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, 27 Nov 2026 - £495, and 31 more events
Customer Service Excellence 2 Jul 2026 - £, 1 Oct 2026 - £495, 7 Jan 2027 - £495, 2 Apr 2027 - £495, 2 Jul 2027 - £495, 1 Oct 2027 - £495, and 8 more events
Customer Care for the Receptionist 2 Jul 2026 - £, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, and 30 more events
Communication Skills for High Pressure Teams 2 Jul 2026 - £, 30 Jul 2026 - £800, 26 Aug 2026 - £800, 24 Sep 2026 - £800, 22 Oct 2026 - £786, 23 Nov 2026 - £753, and 29 more events
Advanced Sales Negotiation 6 Jul 2026 - £, 5 Aug 2026 - £595, 4 Sep 2026 - £595, 5 Oct 2026 - £595, 4 Nov 2026 - £595, 4 Dec 2026 - £595, and 30 more events
Advanced Successful Selling 6 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Key Account Development 6 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 6 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 29 more events
Mastering the Art of Closing Incoming Calls 6 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Dealing with Complaints and Aggression 7 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Writing Sales Proposals 7 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Successful Sales Closing 7 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Customer Relationship Management 8 Jul 2026 - £, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, 7 Dec 2026 - £495, and 30 more events
Maximising Sales on the Phone 8 Jul 2026 - £, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, 7 Dec 2026 - £495, and 29 more events
Customer Care 9 Jul 2026 - £, 10 Aug 2026 - £800, 9 Sep 2026 - £800, 8 Oct 2026 - £800, 9 Nov 2026 - £767, 9 Dec 2026 - £750, and 29 more events
Unlocking Business Potential with Customer Profiling 9 Jul 2026 - £, 6 Aug 2026 - £495, 3 Sep 2026 - £495, 2 Oct 2026 - £495, 2 Nov 2026 - £495, 2 Dec 2026 - £495, and 30 more events
Sales Leadership Training: Empower Your Sales Team for Success 9 Jul 2026 - £, 24 Aug 2026 - £800, 8 Oct 2026 - £800, 23 Nov 2026 - £753, 7 Jan 2027 - £750, 22 Feb 2027 - £750, and 18 more events
Fundamentals of Selling 10 Jul 2026 - £495, 10 Aug 2026 - £495, 9 Sep 2026 - £495, 9 Oct 2026 - £495, 9 Nov 2026 - £495, 9 Dec 2026 - £495, and 29 more events
Influence and Persuasion Skills 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 29 more events
Delivering Customer Satisfaction Assertively 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 30 more events
Effective Writing for Sales and Marketing Collateral 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 30 more events
Boosting Sales Through Time Management Skills 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 30 more events
Closing the Sale 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, and 28 more events
Managing Customer Care 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, 18 Dec 2026 - £495, and 28 more events
Introduction to Successful Selling 22 Jul 2026 - £495, 21 Sep 2026 - £495, 20 Nov 2026 - £495, 20 Jan 2027 - £495, 22 Mar 2027 - £495, 21 May 2027 - £495, and 12 more events

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