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Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

109,147 testimonials available

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Management Training courses London Public Schedule
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Public Schedule Training

737 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

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14 Available: Click to book 2 Delivered: Hover for date 21 Full: Hover for status

Course From (£) October
2026		 November
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2026		 January
2027
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2027
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2027		 April
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2027
 July
2027		 August
2027		 September
2027

Most Popular Courses

Advanced Sales Negotiation5952 5 2 3 2 3 4 7 1 3 3 5 2 5 4 5 2 4 2 5 2 4 1 3
Sales Training for Non-Sales Professionals52514 27 10 27 14 22 13 20 12 19 15 23 14 22 14 20 14 17 14 15 12 13 9 13
Customer Relationship Management5257 12 6 11 7 11 5 12 5 10 8 12 7 12 7 12 8 11 8 12 6 11 7 10
Introduction to Successful Selling5257 20 8 20 5 22 7 21 7 21 6 20
Dealing with Complaints and Aggression5255 9 4 9 4 9 4 8 3 8 5 10 5 9 5 10 4 9 5 9 4 9 3 8
Key Account Development5255 14 4 10 4 14 4 13 3 12 5 15 5 14 5 14 4 14 5 14 4 13 3 13
Mastering Customer Interactions: Excellence in Email and Telephone Communication 5255 28 4 27 4 22 4 21 3 19 5 19 5 19 5 19 4 18 5 19 4 18 3 17
Maximising Sales on the Phone5257 16 6 17 7 16 6 15 5 15 9 17 8 16 6 17 3 16 1 16 30 16 27 15 27
Writing Sales Proposals5255 7 4 6 4 7 4 5 3 5 5 8 5 7 5 7 4 7 5 7 4 6 3 6
 

Sales, Customer Service & Financial Training

Advanced Successful Selling5255 9 4 9 3 9 4 7 3 8 5 10 5 9 5 10 4 9 5 9 4 9 3 8
Boosting Sales Through Time Management Skills52512 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14 13 14 12 13 9 13
Closing the Sale52516 20 16 18 16 18 15 18 15 17 17 19 16 19 17 19 16 18 16 19 16 18 15 17
Communication Skills for High Pressure Teams, 2 days76019 & 20 22 & 23 18 & 19 23 & 24 17 & 18 23 & 24 18 & 19 21 & 22 17 & 18 22 & 23 18 & 19 24 & 25 19 & 20 22 & 23 19 & 20 24 & 25 17 & 18 23 & 24 19 & 20 22 & 23 18 & 19 23 & 24 16 & 17 22 & 23
Customer Care, 2 days7608 & 9 26 & 27 9 & 10 25 & 26 9 & 10 22 & 23 7 & 8 21 & 22 8 & 9 22 & 23 10 & 11 24 & 25 8 & 9 26 & 27 6 & 7 26 & 27 3 & 4 24 & 25 1 & 2 26 & 27
29 & 30 		25 & 26 31 & 1 23 & 24 30 & 1
Customer Care for the Receptionist5251 5 30 4 30 4 4 5 1 3 3 5 2 5 4 5 2 4 2 5 2 4 1 3
Customer Complaint Handling 52519 29 18 27 17 24 14 22 11 22 11 24 8 23 6 24 3 23 1 23 30 24 27 23 27
▼ Show all courses in this category
Customer Service Excellence5251 Next date Dec7 7 18 Next date Apr2 4 Next date Jul2 15 Next date Sep27
Delivering Customer Satisfaction Assertively52512 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14 12 14 11 13 10 13
Effective Writing for Sales and Marketing Collateral49912 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14 12 14 11 13 9 13
Excellent Account Management5252 29 2 27 2 24 7 22 1 22 3 24 2 23 4 24 2 23 2 23 2 23 1 22
Fundamentals of Selling5259 23 9 23 9 23 7 22 8 22 10 24 9 23 10 24 9 23 9 23 9 23 8 22
Influence and Persuasion Skills52512 19 11 17 11 18 11 18 10 17 12 19 12 19 12 19 11 18 12 19 11 18 10 17
Introduction to Sales Negotiation5251 16 30 16 30 16 5 15 1 16 3 17 2 16 4 17 2 16 2 16 2 16 1 15
Managing Customer Care52519 21 18 20 18 21 18 20 17 19 19 22 19 21 19 21 18 21 19 21 18 20 17 20
Mastering the Art of Closing Incoming Calls5255 14 4 10 4 15 6 14 1 12 2 15 1 14 30 14 1 14 30 14 30 13 27 13 27
Powerful Sales Presentations7501 7 30 6 30 7 5 6 1 5 3 9 2 8 4 6 2 3 1 2 30 2 27 1 27
Professional Receptionist52516 27 16 27 16 24 15 22 15 22 17 24 16 23 17 24 16 23 16 23 16 24 15 23
Profitable Sales through Effective Planning & Prioritisation52516 27 17 27 16 23 15 22 15 22 17 24 16 23 17 25 16 24 16 23 16 23 15 22
Sales Effectiveness5256 29 9 27 10 24 12 22 15 22 18 24 20 23 24 25 23 28 23 30 23 1 22
Sales Leadership Training: Empower Your Sales Team for Success, 2 days7298 & 9 29 & 30 23 & 24 14 & 15 7 & 8 28 & 29 22 & 23 15 & 16 8 & 9 29 & 30 24 & 25 14 & 15 8 & 9 29 & 30 23 & 24 13 & 14
Successful Sales Closing5255 9 4 9 4 9 4 8 3 8 5 10 5 9 5 10 4 9 5 9 4 9 3 8
Unlocking Business Potential with Customer Profiling5252 14 2 10 2 15 5 14 1 12 3 15 2 14 4 14 2 14 2 14 2 13 1 13
Course From (£) October
2026		 November
2026		 December
2026		 January
2027
 February
2027
 March
2027		 April
2027		 May
2027
 June
2027
 July
2027		 August
2027		 September
2027

Courses

Featured

Customer Service Excellence

Excellent Account Management

Fundamentals of Selling

Introduction to Successful Selling

Selling Skills (2 days)

Sales Programme

Customer Relationship Management

Customer Care

Sales Effectiveness

Introduction to Sales Negotiation

Advanced Sales Negotiation

Advanced Successful Selling

The Business of Hospitality

Intuitive Sales Skills

Closing the Sale

Influence and Persuasion Skills

Dealing with Complaints and Aggression

Customer Care for the Receptionist

Maximising Sales on the Phone

Writing Sales Proposals

Introduction to Marketing

Communication Skills for High Pressure Teams

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Profit-Driven Sales & Cash Flow Strategies

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Relaxed, focussed training venues

  • Courses never cancelled
  • 98.1% Recommmendation Rate
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

109,147 testimonials available

WIKA Instruments Ltd

gravatar

Dominic Pinto,
Internal Sales Engineer - MRO

Karen was helpful and gave inputs that will surely be useful and which we do not realize until reminded :) So hats of to Karen.

Customer Service Excellence

Thread Software

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Gaelle Ittah,
Business Development Executive

Very valuable thank you

Selling Skills (2 days)

WIKA Instruments Ltd

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Dominic Pinto,
Internal Sales Engineer - MRO

Karen was helpful and gave inputs that will surely be useful and which we do not realize until reminded :) So hats of to Karen.

Customer Service Excellence

Tottenham Hotspur Football & Athletic Co Ltd

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Jennifer Mumford,
Customer Care Assistant

Tony was great in making everybody feel comfortable to engage in discussions and make a great learning environment.

Customer Service Excellence

More testimonials

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Learning & Development Resources

Soft Skills Resources

Soft Skills Blog Posts

Infographics

Customer Service - Why it Matters to Sales and How to Improve

Customer Service - Why it Matters to Sales and How to Improve

Customer Service Excellence - Infographic

Customer Service Excellence - Infographic

Sales & Customer Service Training Public Schedule Events

Mastering Customer Interactions: Excellence in Email and Telephone Communication 30 Sep 2026 - £, 28 Oct 2026 - £525, 27 Nov 2026 - £525, 22 Dec 2026 - £525, 21 Jan 2027 - £525, 19 Feb 2027 - £525, and 31 more events
Customer Service Excellence 1 Oct 2026 - £, 7 Jan 2027 - £525, 2 Apr 2027 - £525, 2 Jul 2027 - £525, 1 Oct 2027 - £525, 4 Jan 2028 - £525, and 7 more events
Introduction to Sales Negotiation 1 Oct 2026 - £, 30 Oct 2026 - £525, 30 Nov 2026 - £525, 5 Jan 2027 - £525, 1 Feb 2027 - £525, 3 Mar 2027 - £525, and 30 more events
Customer Care for the Receptionist 1 Oct 2026 - £, 30 Oct 2026 - £525, 30 Nov 2026 - £525, 5 Jan 2027 - £525, 1 Feb 2027 - £525, 3 Mar 2027 - £525, and 30 more events
Powerful Sales Presentations 1 Oct 2026 - £, 30 Oct 2026 - £750, 30 Nov 2026 - £750, 5 Jan 2027 - £750, 1 Feb 2027 - £750, 3 Mar 2027 - £750, and 30 more events
Excellent Account Management 2 Oct 2026 - £, 2 Nov 2026 - £525, 2 Dec 2026 - £525, 7 Jan 2027 - £525, 1 Feb 2027 - £525, 3 Mar 2027 - £525, and 30 more events
Advanced Sales Negotiation 2 Oct 2026 - £, 2 Nov 2026 - £595, 2 Dec 2026 - £595, 7 Jan 2027 - £595, 1 Feb 2027 - £595, 3 Mar 2027 - £595, and 30 more events
Unlocking Business Potential with Customer Profiling 2 Oct 2026 - £, 2 Nov 2026 - £525, 2 Dec 2026 - £525, 5 Jan 2027 - £525, 1 Feb 2027 - £525, 3 Mar 2027 - £525, and 30 more events
Advanced Successful Selling 5 Oct 2026 - £, 4 Nov 2026 - £525, 3 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, and 30 more events
Dealing with Complaints and Aggression 5 Oct 2026 - £, 4 Nov 2026 - £525, 4 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, and 30 more events
Writing Sales Proposals 5 Oct 2026 - £, 4 Nov 2026 - £525, 4 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, and 30 more events
Successful Sales Closing 5 Oct 2026 - £, 4 Nov 2026 - £525, 4 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, and 30 more events
Key Account Development 5 Oct 2026 - £, 4 Nov 2026 - £525, 4 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, and 30 more events
Mastering the Art of Closing Incoming Calls 5 Oct 2026 - £, 4 Nov 2026 - £525, 4 Dec 2026 - £525, 6 Jan 2027 - £525, 1 Feb 2027 - £525, 2 Mar 2027 - £525, and 31 more events
Sales Effectiveness 6 Oct 2026 - £, 9 Nov 2026 - £525, 10 Dec 2026 - £525, 12 Jan 2027 - £525, 15 Feb 2027 - £525, 18 Mar 2027 - £525, and 29 more events
Customer Relationship Management 7 Oct 2026 - £, 6 Nov 2026 - £525, 7 Dec 2026 - £525, 5 Jan 2027 - £525, 5 Feb 2027 - £525, 8 Mar 2027 - £525, and 30 more events
Introduction to Successful Selling 7 Oct 2026 - £, 8 Dec 2026 - £525, 5 Feb 2027 - £525, 7 Apr 2027 - £525, 7 Jun 2027 - £525, 6 Aug 2027 - £525, and 12 more events
Maximising Sales on the Phone 7 Oct 2026 - £, 6 Nov 2026 - £525, 7 Dec 2026 - £525, 6 Jan 2027 - £525, 5 Feb 2027 - £525, 9 Mar 2027 - £525, and 30 more events
Customer Care 8 Oct 2026 - £, 9 Nov 2026 - £800, 9 Dec 2026 - £800, 7 Jan 2027 - £800, 8 Feb 2027 - £778, 10 Mar 2027 - £750, and 29 more events
Sales Leadership Training: Empower Your Sales Team for Success 8 Oct 2026 - £, 23 Nov 2026 - £729, 7 Jan 2027 - £800, 22 Feb 2027 - £763, 8 Apr 2027 - £750, 24 May 2027 - £750, and 18 more events
Fundamentals of Selling 9 Oct 2026 - £, 9 Nov 2026 - £525, 9 Dec 2026 - £525, 7 Jan 2027 - £525, 8 Feb 2027 - £525, 10 Mar 2027 - £525, and 30 more events
Influence and Persuasion Skills 12 Oct 2026 - £, 11 Nov 2026 - £525, 11 Dec 2026 - £525, 11 Jan 2027 - £525, 10 Feb 2027 - £525, 12 Mar 2027 - £525, and 30 more events
Delivering Customer Satisfaction Assertively 12 Oct 2026 - £, 11 Nov 2026 - £525, 11 Dec 2026 - £525, 11 Jan 2027 - £525, 10 Feb 2027 - £525, 12 Mar 2027 - £525, and 30 more events
Effective Writing for Sales and Marketing Collateral 12 Oct 2026 - £, 11 Nov 2026 - £525, 11 Dec 2026 - £499, 11 Jan 2027 - £525, 10 Feb 2027 - £525, 12 Mar 2027 - £525, and 30 more events
Boosting Sales Through Time Management Skills 12 Oct 2026 - £, 11 Nov 2026 - £525, 11 Dec 2026 - £525, 11 Jan 2027 - £525, 10 Feb 2027 - £525, 12 Mar 2027 - £525, and 30 more events
Sales Training for Non-Sales Professionals 14 Oct 2026 - £, 10 Nov 2026 - £525, 14 Dec 2026 - £525, 13 Jan 2027 - £525, 12 Feb 2027 - £525, 15 Mar 2027 - £525, and 30 more events
Closing the Sale 16 Oct 2026 - £, 16 Nov 2026 - £525, 16 Dec 2026 - £525, 15 Jan 2027 - £525, 15 Feb 2027 - £525, 17 Mar 2027 - £525, and 30 more events
Professional Receptionist 16 Oct 2026 - £, 16 Nov 2026 - £525, 16 Dec 2026 - £525, 15 Jan 2027 - £525, 15 Feb 2027 - £525, 17 Mar 2027 - £525, and 30 more events
Profitable Sales through Effective Planning & Prioritisation 16 Oct 2026 - £, 17 Nov 2026 - £525, 16 Dec 2026 - £525, 15 Jan 2027 - £525, 15 Feb 2027 - £525, 17 Mar 2027 - £525, and 30 more events
Communication Skills for High Pressure Teams 19 Oct 2026 - £800, 18 Nov 2026 - £800, 17 Dec 2026 - £800, 18 Jan 2027 - £799, 17 Feb 2027 - £768, 18 Mar 2027 - £750, and 30 more events
Managing Customer Care 19 Oct 2026 - £525, 18 Nov 2026 - £525, 18 Dec 2026 - £525, 18 Jan 2027 - £525, 17 Feb 2027 - £525, 19 Mar 2027 - £525, and 30 more events
Customer Complaint Handling 19 Oct 2026 - £525, 18 Nov 2026 - £525, 17 Dec 2026 - £525, 14 Jan 2027 - £525, 11 Feb 2027 - £525, 11 Mar 2027 - £525, and 30 more events

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