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Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

104,927 testimonials available

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Management Training courses London Public Schedule
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Bespoke solutions & development   »

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Public Schedule Training

601 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

Course From (£) November
2025		 December
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2026		 February
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2026		 May
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Most Popular Courses

Communication Skills for High Pressure Teams, 2 days760Dates on requestDates on request 19 & 20 4 & 5 18 & 19 5 & 6 19 & 20 7 & 8 20 & 21 7 & 8 20 & 21 4 & 5 18 & 19 2 & 3 20 & 21
30 & 31		 19 & 20 27 & 28 17 & 18 24 & 25 19 & 20 22 & 23
Closing the Sale495Dates on requestDates on request 22 23 19 24 20 26 20 23 20 21 18 19 17 20 17 19 16 18 16 19
Successful Sales Closing495Dates on requestDates on requestDates on request 4 9 6 11 7 10 7 11 5 10 6 10 5 10 4 9 5 9
Introduction to Sales Negotiation495Dates on requestDates on request 16 5 16 5 18 1 17 1 18 1 17 1 17 31 17 1 16 1 16 30
Key Account Development446 17Dates on request 16 4 17 6 19 7 17 7 18 5 17 6 17 5 14 4 14 5 14
Fundamentals of Selling421 28Dates on request 23 9 23 11 25 10 24 11 26 10 25 10 24 10 24 9 23 9 23
Customer Service Excellence446Dates on request 8 2 19Dates on request 2 1Dates on request 2 13Dates on request 24 1
Excellent Account Management495Dates on requestDates on request 2 16 2 17 4 19 2 16 30 14 29 11 29 9 29 6 28 3 28 2 28
Sales Training for Non-Sales Professionals495Dates on request 16 6 20 5 18 5 20 1 20 1 20 1 18 1 16 30 14 28 14 28 14 28
Advanced Successful Selling495Dates on requestDates on request 5 9 4 10 6 12 7 9 7 11 5 10 6 10 5 10 4 9 5 9

Other Sales & Customer Service Training Courses

Advanced Sales Negotiation495Dates on requestDates on requestDates on request 4 9 6 11 7 10 7 12 5 11 6 9 5 6 3 4 2 5
Boosting Sales Through Time Management Skills495Dates on requestDates on request 13 12 13 13 16 13 15 13 15 12 15 13 15 12 14 11 14 12 14
Customer Care, 2 days760Dates on requestDates on request 15 & 16 26 & 27 16 & 17 25 & 26 18 & 19 26 & 27 16 & 17 27 & 28 14 & 15 27 & 28 11 & 12 23 & 24 9 & 10 23 & 24 10 & 11 24 & 25 9 & 10 23 & 24 8 & 9 26 & 27
Customer Care for the Receptionist495Dates on requestDates on requestDates on request 4 5 5 6 1 7 1 7 1 5 1 6 31 5 1 4 1 5 30
Customer Complaint Handling 495Dates on requestDates on request 16 2 18 4 20 2 20 30 20 29 19 29 20 29 19 28 18 28 19 28
Customer Relationship Management495Dates on requestDates on request 12 10 11 12 13 9 13 8 13 8 12 8 13 7 12 7 11 7 12
Dealing with Complaints and Aggression495Dates on requestDates on requestDates on request 4 9 6 11 7 10 7 11 5 10 6 10 5 10 4 9 5 9
Delivering Customer Satisfaction Assertively495Dates on requestDates on request 13 16 12 17 13 19 13 17 13 18 12 17 13 17 12 14 11 14 12 14
Effective Writing for Sales and Marketing Collateral495Dates on requestDates on request 9 16 11 17 13 19 13 17 13 18 12 17 13 17 12 14 11 14 12 14
Influence and Persuasion Skills446Dates on request 18 13 19 11 18 13 20 13 20 13 20 12 19 13 20 12 19 11 18 12 19
Introduction to Successful Selling495Dates on requestDates on request 20 4 23 7 22 8 22 7 21 7
Managing Customer Care495Dates on requestDates on request 19 21 18 20 20 23 20 22 20 22 19 22 20 22 19 21 18 21 19 21
Mastering Customer Interactions: Excellence in Email and Telephone Communication 495Dates on requestDates on requestDates on request 3 12 3 12 2 9 30 7 29 5 29 6 29 5 28 4 28 5 28
Mastering the Art of Closing Incoming Calls495Dates on requestDates on request 13 22 12 19 12 20 9 20 7 20 5 18 6 16 5 14 4 14 5 14
Maximising Sales on the Phone495Dates on requestDates on request 22 6 19 9 20 8 20 8 20 8 18 8 17 7 17 7 16 7 16
Powerful Sales Presentations750Dates on requestDates on requestDates on request 4 6 5 9 1 8 1 8 1 8 1 8 31 7 1 7 1 7 30
Professional Receptionist495Dates on requestDates on request 15 2 16 4 18 2 17 30 18 29 17 29 17 29 17 28 16 28 16 28
Profitable Sales through Effective Planning & Prioritisation495Dates on requestDates on request 19 5 18 5 20 1 20 1 20 1 18 1 17 30 17 28 16 28 16 28
Sales Effectiveness495Dates on requestDates on request 13 5 17 5 23 1 23 29 27 29 29 30 29 3 28 3 28 6 28
Sales Leadership Training: Empower Your Sales Team for Success, 2 days760Dates on requestDates on request 29 & 30 23 & 24 16 & 17 9 & 10 30 & 1 26 & 27 15 & 16 9 & 10 30 & 31 24 & 25 14 & 15 8 & 9 29 & 30
Unlocking Business Potential with Customer Profiling495Dates on requestDates on request 14 19 13 19 16 19 15 16 14 15 11 15 9 15 6 14 3 14 2 14
Writing Sales Proposals495Dates on requestDates on requestDates on request 5 6 9 10 8 9 7 8 5 8 6 8 5 7 4 7 5 7
Course From (£) November
2025		 December
2025		 January
2026		 February
2026
 March
2026
 April
2026		 May
2026		 June
2026
 July
2026
 August
2026		 September
2026		 October
2026

Courses

Featured

Customer Service Excellence

Excellent Account Management

Fundamentals of Selling

Introduction to Successful Selling

Selling Skills (2 days)

Sales Programme

Customer Relationship Management

Customer Care

Sales Effectiveness

Introduction to Sales Negotiation

Advanced Sales Negotiation

Advanced Successful Selling

The Business of Hospitality

Intuitive Sales Skills

Closing the Sale

Influence and Persuasion Skills

Dealing with Complaints and Aggression

Customer Care for the Receptionist

Maximising Sales on the Phone

Writing Sales Proposals

Introduction to Marketing

Communication Skills for High Pressure Teams

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Profit-Driven Sales & Cash Flow Strategies

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Relaxed, focussed training venues

  • 98.6% Recommmendation Rate
  • Courses never cancelled
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

104,927 testimonials available

Thread Software

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Martin Wright,
Product Consultant

Very good training and the trainer was excellent

Selling Skills (2 days)

Thread Software

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Jack Murphy,
Senior Sales Consultant

Great course, would recommend.

Selling Skills (2 days)

Thread Software

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Laurencia Maguire,
Sales Consultant

Very interactive for whole group, really insightful and good techniques shared that you can genuinely apply to real life scenarios

Selling Skills (2 days)

Birmingham City University

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Matt Chaney,
Service Desk Manager

Trainer was highly knowledgeable and very helpful.

Influence and Persuasion Skills

More testimonials

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Learning & Development Resources

Soft Skills Blog Posts

Infographics

Customer Service - Why it Matters to Sales and How to Improve

Customer Service - Why it Matters to Sales and How to Improve

Customer Service Excellence - Infographic

Customer Service Excellence - Infographic

Sales & Customer Service Training Public Schedule Events

Key Account Development 17 Nov 2025 - £446, 16 Jan 2026 - £495, 17 Feb 2026 - £495, 19 Mar 2026 - £495, 17 Apr 2026 - £495, 18 May 2026 - £495, and 25 more events
Fundamentals of Selling 28 Nov 2025 - £421, 23 Jan 2026 - £495, 23 Feb 2026 - £495, 25 Mar 2026 - £495, 24 Apr 2026 - £495, 26 May 2026 - £495, and 25 more events
Customer Service Excellence 8 Dec 2025 - £446, 19 Feb 2026 - £495, 1 May 2026 - £495, 13 Jul 2026 - £495, 24 Sep 2026 - £495, 7 Dec 2026 - £495, and 7 more events
Sales Training for Non-Sales Professionals 16 Dec 2025 - £495, 20 Jan 2026 - £495, 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, and 26 more events
Influence and Persuasion Skills 18 Dec 2025 - £446, 19 Jan 2026 - £495, 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, and 26 more events
Excellent Account Management 2 Jan 2026 - £495, 2 Feb 2026 - £495, 4 Mar 2026 - £495, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, and 26 more events
Advanced Successful Selling 5 Jan 2026 - £495, 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, and 26 more events
Effective Writing for Sales and Marketing Collateral 9 Jan 2026 - £495, 11 Feb 2026 - £495, 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, and 25 more events
Customer Relationship Management 12 Jan 2026 - £495, 11 Feb 2026 - £495, 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, and 25 more events
Sales Effectiveness 13 Jan 2026 - £495, 17 Feb 2026 - £495, 23 Mar 2026 - £495, 23 Apr 2026 - £495, 27 May 2026 - £495, 30 Jun 2026 - £495, and 23 more events
Boosting Sales Through Time Management Skills 13 Jan 2026 - £495, 12 Feb 2026 - £495, 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, and 24 more events
Mastering the Art of Closing Incoming Calls 13 Jan 2026 - £495, 12 Feb 2026 - £495, 12 Mar 2026 - £495, 9 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, and 25 more events
Delivering Customer Satisfaction Assertively 13 Jan 2026 - £495, 12 Feb 2026 - £495, 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, and 25 more events
Unlocking Business Potential with Customer Profiling 14 Jan 2026 - £495, 13 Feb 2026 - £495, 16 Mar 2026 - £495, 15 Apr 2026 - £495, 15 May 2026 - £495, 15 Jun 2026 - £495, and 25 more events
Customer Care 15 Jan 2026 - £800, 16 Feb 2026 - £790, 18 Mar 2026 - £759, 16 Apr 2026 - £750, 14 May 2026 - £750, 11 Jun 2026 - £750, and 25 more events
Professional Receptionist 15 Jan 2026 - £495, 16 Feb 2026 - £495, 18 Mar 2026 - £495, 17 Apr 2026 - £495, 18 May 2026 - £495, 17 Jun 2026 - £495, and 24 more events
Introduction to Sales Negotiation 16 Jan 2026 - £495, 16 Feb 2026 - £495, 18 Mar 2026 - £495, 17 Apr 2026 - £495, 18 May 2026 - £495, 17 Jun 2026 - £495, and 24 more events
Customer Complaint Handling 16 Jan 2026 - £495, 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, and 25 more events
Communication Skills for High Pressure Teams 19 Jan 2026 - £800, 18 Feb 2026 - £788, 19 Mar 2026 - £758, 20 Apr 2026 - £750, 20 May 2026 - £750, 18 Jun 2026 - £750, and 24 more events
Profitable Sales through Effective Planning & Prioritisation 19 Jan 2026 - £495, 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 18 Jun 2026 - £495, and 24 more events
Managing Customer Care 19 Jan 2026 - £495, 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, and 24 more events
Introduction to Successful Selling 20 Jan 2026 - £495, 23 Mar 2026 - £495, 22 May 2026 - £495, 22 Jul 2026 - £495, 21 Sep 2026 - £495, 20 Nov 2026 - £495, and 10 more events
Closing the Sale 22 Jan 2026 - £495, 19 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, and 24 more events
Maximising Sales on the Phone 22 Jan 2026 - £495, 19 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 18 Jun 2026 - £495, and 24 more events
Sales Leadership Training: Empower Your Sales Team for Success 29 Jan 2026 - £800, 16 Mar 2026 - £761, 30 Apr 2026 - £750, 15 Jun 2026 - £750, 30 Jul 2026 - £750, 14 Sep 2026 - £750, and 14 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 3 Feb 2026 - £495, 3 Mar 2026 - £495, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, 29 Jun 2026 - £495, and 24 more events
Dealing with Complaints and Aggression 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 24 more events
Successful Sales Closing 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 24 more events
Customer Care for the Receptionist 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 24 more events
Powerful Sales Presentations 4 Feb 2026 - £750, 5 Mar 2026 - £750, 1 Apr 2026 - £750, 1 May 2026 - £750, 1 Jun 2026 - £750, 1 Jul 2026 - £750, and 24 more events
Advanced Sales Negotiation 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 24 more events
Writing Sales Proposals 5 Feb 2026 - £495, 9 Mar 2026 - £495, 8 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, and 24 more events

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