98.8% Of all customers recommend us, we're so confident about our results we publish all reviews and stats
View Live Stats View Reviews
Call us on 0207 987 3777 or Search our website
Royal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Sales Programme
Customer Relationship Management
Introduction to Successful Selling
Influence and Persuasion Skills
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Fortnum & Mason
Cherrie Lo,
New Business Development Manager
Dennis is very experienced and enthusiastic. He adjusts the pace and training content according to the team's needs, background and experience. Pace is perfect throughout the training, it lets audience absorb knowledge in a comfortable pace with interaction even it's just a virtual training. He connects with audience, he's by far the best trainer I've experienced! Look forward to attending more of his class.
Introduction to Successful Selling
Bywaters
Jessica Smith,
Customer Service Advisor
Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.
Customer Service Excellence
Bywaters
Jessica Smith,
Customer Service Advisor
Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.
Customer Service Excellence
Hadlow College
Louise Macfarlane,
Employability Coordinator
Andrew was a fantastic trainer, his enthusiasm and knowledge on the subject got everyone involved and willing to participate and have a laugh together, which was great as we didn't all know each other to begin with. Andrew's little anecdotes of interesting studies and information relating to the training was fantastic. Very pleased!
Customer Service Excellence
© 2021 STL. All Rights Reserved.
All prices offered for business users and exclude VAT. E&OE
2nd Floor, CA House, 1 Northey Street, Limehouse Basin, London, E14 8BT. United Kingdom
We'll call during UK business hours
