With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.
However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!
Royal College of Physicians
HR & Learning
Magda M
Customer Service Excellence
"STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
569 public schedule events next 13 months
Face-to-face location
Online training
Timeframe
| Course | From (£) | November 2025 |
December 2025 |
January 2026 |
February 2026 |
March 2026 |
April 2026 |
May 2026 |
June 2026 |
July 2026 |
August 2026 |
September 2026 |
October 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Most Popular Courses | |||||||||||||
| Communication Skills for High Pressure Teams, 2 days | 760 | Dates on request | Dates on request | Dates on request | 4 & 5 18 & 19 | 5 & 6 19 & 20 | 7 & 8 20 & 21 | 7 & 8 20 & 21 | 4 & 5 18 & 19 | 2 & 3 20 & 21 30 & 31 | 19 & 20 27 & 28 | 17 & 18 24 & 25 | 19 & 20 22 & 23 |
| Closing the Sale | 495 | Dates on request | Dates on request | Dates on request | 19 24 | 20 26 | 20 23 | 20 21 | 18 19 | 17 20 | 17 19 | 16 18 | 16 19 |
| Successful Sales Closing | 495 | Dates on request | Dates on request | Dates on request | 4 9 | 6 11 | 7 10 | 7 11 | 5 10 | 6 10 | 5 10 | 4 9 | 5 9 |
| Introduction to Sales Negotiation | 495 | Dates on request | Dates on request | Dates on request | 5 16 | 5 18 | 1 17 | 1 18 | 1 17 | 1 17 31 | 17 | 1 16 | 1 16 30 |
| Key Account Development | 495 | Dates on request | Dates on request | Dates on request | 4 17 | 6 19 | 7 17 | 7 18 | 5 17 | 6 17 | 5 14 | 4 14 | 5 14 |
| Fundamentals of Selling | 495 | Dates on request | Dates on request | Dates on request | 9 23 | 11 25 | 10 24 | 11 26 | 10 25 | 10 24 | 10 24 | 9 23 | 9 23 |
| Customer Service Excellence | 446 | Dates on request | 8 | 2 | 19 | Dates on request | 2 | 1 | Dates on request | 2 13 | Dates on request | 24 | 1 |
| Excellent Account Management | 495 | Dates on request | Dates on request | 16 | 2 17 | 4 19 | 2 16 30 | 14 29 | 11 29 | 9 29 | 6 28 | 3 28 | 2 28 |
| Sales Training for Non-Sales Professionals | 495 | Dates on request | Dates on request | 6 20 | 5 18 | 5 20 | 1 20 | 1 20 | 1 18 | 1 16 30 | 14 28 | 14 28 | 14 28 |
| Advanced Successful Selling | 495 | Dates on request | Dates on request | 5 9 | 4 10 | 6 12 | 7 9 | 7 11 | 5 10 | 6 10 | 5 10 | 4 9 | 5 9 |
Other Sales & Customer Service Training Courses | |||||||||||||
| Advanced Sales Negotiation | 495 | Dates on request | Dates on request | Dates on request | 4 9 | 6 11 | 7 10 | 7 12 | 5 11 | 6 9 | 5 6 | 3 4 | 2 5 |
| Boosting Sales Through Time Management Skills | 495 | Dates on request | Dates on request | Dates on request | 12 13 | 13 16 | 13 15 | 13 15 | 12 15 | 13 15 | 12 14 | 11 14 | 12 14 |
| Customer Care, 2 days | 760 | Dates on request | Dates on request | Dates on request | 16 & 17 25 & 26 | 18 & 19 26 & 27 | 16 & 17 27 & 28 | 14 & 15 27 & 28 | 11 & 12 23 & 24 | 9 & 10 23 & 24 | 10 & 11 24 & 25 | 9 & 10 23 & 24 | 8 & 9 26 & 27 |
| Customer Care for the Receptionist | 495 | Dates on request | Dates on request | Dates on request | 4 5 | 5 6 | 1 7 | 1 7 | 1 5 | 1 6 31 | 5 | 1 4 | 1 5 30 |
| Customer Complaint Handling | 495 | Dates on request | Dates on request | Dates on request | 2 18 | 4 20 | 2 20 30 | 20 29 | 19 29 | 20 29 | 19 28 | 18 28 | 19 28 |
| Customer Relationship Management | 495 | Dates on request | Dates on request | Dates on request | 10 11 | 12 13 | 9 13 | 8 13 | 8 12 | 8 13 | 7 12 | 7 11 | 7 12 |
| Dealing with Complaints and Aggression | 495 | Dates on request | Dates on request | Dates on request | 4 9 | 6 11 | 7 10 | 7 11 | 5 10 | 6 10 | 5 10 | 4 9 | 5 9 |
| Delivering Customer Satisfaction Assertively | 495 | Dates on request | Dates on request | Dates on request | 12 17 | 13 19 | 13 17 | 13 18 | 12 17 | 13 17 | 12 14 | 11 14 | 12 14 |
| Effective Writing for Sales and Marketing Collateral | 495 | Dates on request | Dates on request | Dates on request | 11 17 | 13 19 | 13 17 | 13 18 | 12 17 | 13 17 | 12 14 | 11 14 | 12 14 |
| Influence and Persuasion Skills | 421 | Dates on request | 18 | Dates on request | 11 18 | 13 20 | 13 20 | 13 20 | 12 19 | 13 20 | 12 19 | 11 18 | 12 19 |
| Introduction to Successful Selling | 495 | Dates on request | Dates on request | 20 | 4 | 23 | 7 | 22 | 8 | 22 | 7 | 21 | 7 |
| Managing Customer Care | 495 | Dates on request | Dates on request | Dates on request | 18 20 | 20 23 | 20 22 | 20 22 | 19 22 | 20 22 | 19 21 | 18 21 | 19 21 |
| Mastering Customer Interactions: Excellence in Email and Telephone Communication | 495 | Dates on request | Dates on request | Dates on request | 3 12 | 3 12 | 2 9 30 | 7 29 | 5 29 | 6 29 | 5 28 | 4 28 | 5 28 |
| Mastering the Art of Closing Incoming Calls | 495 | Dates on request | Dates on request | Dates on request | 12 19 | 12 20 | 9 20 | 7 20 | 5 18 | 6 16 | 5 14 | 4 14 | 5 14 |
| Maximising Sales on the Phone | 495 | Dates on request | Dates on request | Dates on request | 6 19 | 9 20 | 8 20 | 8 20 | 8 18 | 8 17 | 7 17 | 7 16 | 7 16 |
| Powerful Sales Presentations | 750 | Dates on request | Dates on request | Dates on request | 4 6 | 5 9 | 1 8 | 1 8 | 1 8 | 1 8 31 | 7 | 1 7 | 1 7 30 |
| Professional Receptionist | 495 | Dates on request | Dates on request | Dates on request | 2 16 | 4 18 | 2 17 30 | 18 29 | 17 29 | 17 29 | 17 28 | 16 28 | 16 28 |
| Profitable Sales through Effective Planning & Prioritisation | 495 | Dates on request | Dates on request | Dates on request | 5 18 | 5 20 | 1 20 | 1 20 | 1 18 | 1 17 30 | 17 28 | 16 28 | 16 28 |
| Sales Effectiveness | 495 | Dates on request | Dates on request | Dates on request | 5 17 | 5 23 | 1 23 29 | 27 29 | 29 30 | 29 | 3 28 | 3 28 | 6 28 |
| Sales Leadership Training: Empower Your Sales Team for Success, 2 days | 760 | Dates on request | Dates on request | Dates on request | 23 & 24 | 16 & 17 | 9 & 10 30 & 1 | 26 & 27 | 15 & 16 | 9 & 10 30 & 31 | 24 & 25 | 14 & 15 | 8 & 9 29 & 30 |
| Unlocking Business Potential with Customer Profiling | 495 | Dates on request | Dates on request | Dates on request | 13 19 | 16 19 | 15 16 | 14 15 | 11 15 | 9 15 | 6 14 | 3 14 | 2 14 |
| Writing Sales Proposals | 495 | Dates on request | Dates on request | Dates on request | 5 6 | 9 10 | 8 9 | 7 8 | 5 8 | 6 8 | 5 7 | 4 7 | 5 7 |
| Course | From (£) | November 2025 |
December 2025 |
January 2026 |
February 2026 |
March 2026 |
April 2026 |
May 2026 |
June 2026 |
July 2026 |
August 2026 |
September 2026 |
October 2026 |
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Introduction to Sales Negotiation
Influence and Persuasion Skills
Dealing with Complaints and Aggression
Sales Skills for Sales Support and Customers
Profitable Sales through Effective Planning & Prioritisation
Sales Training for Non-Sales Professionals
Delivering Customer Satisfaction Assertively
Effective Writing for Sales and Marketing Collateral
Unlocking Business Potential with Customer Profiling
Sales Leadership Training: Empower Your Sales Team for Success
Boosting Sales Through Time Management Skills
Mastering Customer Interactions: Excellence in Email and Telephone Communication
Mastering the Art of Closing Incoming Calls
Profit-Driven Sales & Cash Flow Strategies
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Benefacto
Rebecca Kuye,
Membership Executive
I really enjoyed the training, Alison introduced me to new topics I hadn’t thought about and reignited thoughts and skills I’ve studied/ learnt in other training sessions but never actually applied, or applied for a short while but didn’t think about how I could also apply it to my work life. I definitely feel as if I’ve learnt so much today, how to be assertiveness, listen attentively and provide good customer service, I’ve gained some action steps and will definitely apply these straight away. It’s been great and Alison has been very inspiring .
Customer Service Excellence
No Isolation
Charles Hamilton,
Director
Really good course - kept team engaged and breakout sessions maintained energy.
Influence and Persuasion Skills
WIKA Instruments Ltd
Dominic Pinto,
Internal Sales Engineer - MRO
Karen was helpful and gave inputs that will surely be useful and which we do not realize until reminded :) So hats of to Karen.
Customer Service Excellence
SAUL Trustee Company
Evelyn Owusu-Nyarko,
Data Administrator
Tony was interactive and engaging, provided us with so much helpful information
Managing Customer Care
| Customer Service Excellence | 8 Dec 2025 - £446, 19 Feb 2026 - £495, 1 May 2026 - £495, 13 Jul 2026 - £495, 24 Sep 2026 - £495, 7 Dec 2026 - £495, and 8 more events |
| Influence and Persuasion Skills | 18 Dec 2025 - £421, 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, and 25 more events |
| Advanced Successful Selling | 5 Jan 2026 - £495, 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, and 26 more events |
| Sales Training for Non-Sales Professionals | 6 Jan 2026 - £495, 5 Feb 2026 - £495, 5 Mar 2026 - £495, 1 Apr 2026 - £495, 1 May 2026 - £495, 1 Jun 2026 - £495, and 27 more events |
| Excellent Account Management | 16 Jan 2026 - £495, 17 Feb 2026 - £495, 19 Mar 2026 - £495, 16 Apr 2026 - £495, 14 May 2026 - £495, 11 Jun 2026 - £495, and 26 more events |
| Introduction to Successful Selling | 20 Jan 2026 - £495, 23 Mar 2026 - £495, 22 May 2026 - £495, 22 Jul 2026 - £495, 21 Sep 2026 - £495, 20 Nov 2026 - £495, and 10 more events |
| Professional Receptionist | 2 Feb 2026 - £495, 4 Mar 2026 - £495, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, 29 Jun 2026 - £495, and 25 more events |
| Customer Complaint Handling | 2 Feb 2026 - £495, 4 Mar 2026 - £495, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, 29 Jun 2026 - £495, and 25 more events |
| Mastering Customer Interactions: Excellence in Email and Telephone Communication | 3 Feb 2026 - £495, 3 Mar 2026 - £495, 2 Apr 2026 - £495, 30 Apr 2026 - £495, 29 May 2026 - £495, 29 Jun 2026 - £495, and 25 more events |
| Advanced Sales Negotiation | 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 24 more events |
| Successful Sales Closing | 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 24 more events |
| Communication Skills for High Pressure Teams | 4 Feb 2026 - £800, 5 Mar 2026 - £794, 7 Apr 2026 - £761, 7 May 2026 - £750, 4 Jun 2026 - £750, 2 Jul 2026 - £750, and 25 more events |
| Powerful Sales Presentations | 4 Feb 2026 - £750, 5 Mar 2026 - £750, 1 Apr 2026 - £750, 1 May 2026 - £750, 1 Jun 2026 - £750, 1 Jul 2026 - £750, and 24 more events |
| Dealing with Complaints and Aggression | 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 24 more events |
| Customer Care for the Receptionist | 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 24 more events |
| Key Account Development | 4 Feb 2026 - £495, 6 Mar 2026 - £495, 7 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 24 more events |
| Sales Effectiveness | 5 Feb 2026 - £495, 5 Mar 2026 - £495, 1 Apr 2026 - £495, 29 Apr 2026 - £495, 29 May 2026 - £495, 29 Jun 2026 - £495, and 24 more events |
| Profitable Sales through Effective Planning & Prioritisation | 5 Feb 2026 - £495, 5 Mar 2026 - £495, 1 Apr 2026 - £495, 1 May 2026 - £495, 1 Jun 2026 - £495, 1 Jul 2026 - £495, and 25 more events |
| Writing Sales Proposals | 5 Feb 2026 - £495, 9 Mar 2026 - £495, 8 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, and 24 more events |
| Introduction to Sales Negotiation | 5 Feb 2026 - £495, 5 Mar 2026 - £495, 1 Apr 2026 - £495, 1 May 2026 - £495, 1 Jun 2026 - £495, 1 Jul 2026 - £495, and 24 more events |
| Maximising Sales on the Phone | 6 Feb 2026 - £495, 9 Mar 2026 - £495, 8 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, and 24 more events |
| Fundamentals of Selling | 9 Feb 2026 - £495, 11 Mar 2026 - £495, 10 Apr 2026 - £495, 11 May 2026 - £495, 10 Jun 2026 - £495, 10 Jul 2026 - £495, and 24 more events |
| Customer Relationship Management | 10 Feb 2026 - £495, 12 Mar 2026 - £495, 9 Apr 2026 - £495, 8 May 2026 - £495, 8 Jun 2026 - £495, 8 Jul 2026 - £495, and 24 more events |
| Effective Writing for Sales and Marketing Collateral | 11 Feb 2026 - £495, 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, and 24 more events |
| Delivering Customer Satisfaction Assertively | 12 Feb 2026 - £495, 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, and 24 more events |
| Boosting Sales Through Time Management Skills | 12 Feb 2026 - £495, 13 Mar 2026 - £495, 13 Apr 2026 - £495, 13 May 2026 - £495, 12 Jun 2026 - £495, 13 Jul 2026 - £495, and 24 more events |
| Mastering the Art of Closing Incoming Calls | 12 Feb 2026 - £495, 12 Mar 2026 - £495, 9 Apr 2026 - £495, 7 May 2026 - £495, 5 Jun 2026 - £495, 6 Jul 2026 - £495, and 25 more events |
| Unlocking Business Potential with Customer Profiling | 13 Feb 2026 - £495, 16 Mar 2026 - £495, 15 Apr 2026 - £495, 15 May 2026 - £495, 15 Jun 2026 - £495, 15 Jul 2026 - £495, and 24 more events |
| Customer Care | 16 Feb 2026 - £800, 18 Mar 2026 - £781, 16 Apr 2026 - £752, 14 May 2026 - £750, 11 Jun 2026 - £750, 9 Jul 2026 - £750, and 24 more events |
| Managing Customer Care | 18 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, and 24 more events |
| Closing the Sale | 19 Feb 2026 - £495, 20 Mar 2026 - £495, 20 Apr 2026 - £495, 20 May 2026 - £495, 19 Jun 2026 - £495, 20 Jul 2026 - £495, and 24 more events |
| Sales Leadership Training: Empower Your Sales Team for Success | 23 Feb 2026 - £800, 9 Apr 2026 - £759, 26 May 2026 - £750, 9 Jul 2026 - £750, 24 Aug 2026 - £750, 8 Oct 2026 - £750, and 14 more events |
TrustScore
4.9
/ 5
2408 reviews
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Formerly Best Training
© 2025 STL. All Rights Reserved.
All prices offered for business users and exclude VAT. E&OE
2nd Floor, CA House, 1 Northey Street, Limehouse Basin, London, E14 8BT, United Kingdom.
