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Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

107,938 testimonials available

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Public Schedule Training

737 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

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14 Available: Click to book 2 Delivered: Hover for date 21 Full: Hover for status

Course From (£) July
2026		 August
2026		 September
2026		 October
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2026
 December
2026		 January
2027		 February
2027
 March
2027
 April
2027		 May
2027		 June
2027

Most Popular Courses

Advanced Sales Negotiation5956 9 5 6 3 4 2 5 2 4 2 4 4 7 1 3 3 5 2 5 3 5 2 4
Sales Training for Non-Sales Professionals4951 16 30 14 28 15 28 14 27 10 27 14 22 13 20 12 19 15 23 14 22 14 20 14 17
Customer Relationship Management4958 14 7 12 7 11 7 12 6 11 7 11 5 11 5 10 8 12 7 12 7 12 8 11
Introduction to Successful Selling47022 7 21 7 20 7 20 5 22 7 21 7
Dealing with Complaints and Aggression4957 9 5 10 4 8 5 9 4 9 4 9 4 8 3 8 5 10 5 9 5 10 4 9
Key Account Development4956 17 5 14 4 14 5 14 4 10 4 14 4 13 3 12 5 15 5 14 5 14 4 14
Mastering Customer Interactions: Excellence in Email and Telephone Communication 4956 29 5 28 4 30 5 28 4 27 4 22 4 21 3 19 5 19 5 19 5 19 4 18
Maximising Sales on the Phone4958 17 7 17 7 16 7 16 6 16 7 16 6 15 5 15 9 17 8 16 6 17 3 16
Writing Sales Proposals4957 8 5 7 4 8 5 7 4 6 4 7 4 5 3 5 5 8 5 7 5 7 4 7
 

Sales, Customer Service & Financial Training

Advanced Successful Selling4956 10 5 10 4 9 5 9 4 9 4 9 4 7 3 8 5 10 5 9 5 10 4 9
Boosting Sales Through Time Management Skills49513 15 12 14 11 14 12 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14
Closing the Sale49517 20 17 19 16 18 16 19 16 18 16 18 15 18 15 17 17 19 16 19 17 19 16 18
Communication Skills for High Pressure Teams, 2 days7602 & 3 20 & 21
30 & 31 		19 & 20 26 & 27 17 & 18 24 & 25 19 & 20 22 & 23 18 & 19 23 & 24 17 & 18 23 & 24 18 & 19 21 & 22 17 & 18 22 & 23 18 & 19 24 & 25 19 & 20 22 & 23 19 & 20 24 & 25 17 & 18 23 & 24
Customer Care, 2 days7609 & 10 23 & 24 10 & 11 24 & 25 9 & 10 23 & 24 8 & 9 26 & 27 9 & 10 25 & 26 9 & 10 22 & 23 7 & 8 21 & 22 8 & 9 22 & 23 10 & 11 24 & 25 8 & 9 26 & 27 6 & 7 26 & 27 3 & 4 24 & 25
Customer Care for the Receptionist4952 7 31 5 1 4 1 5 30 4 30 4 4 5 1 3 3 5 2 5 3 5 2 4
Customer Complaint Handling 49520 29 19 27 18 28 19 29 18 27 17 24 14 22 11 22 11 24 8 23 6 24 3 23
▼ Show all courses in this category
Customer Service Excellence4462 13 Next date Sep24 1 Next date Dec7 7 18 Next date Apr2 3 Next date Jul
Delivering Customer Satisfaction Assertively49513 17 12 14 11 14 12 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14
Effective Writing for Sales and Marketing Collateral49513 17 12 14 11 14 12 14 10 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14
Excellent Account Management4959 29 6 27 3 28 2 29 2 27 2 24 7 22 1 22 3 24 2 23 3 24 2 23
Fundamentals of Selling49510 24 10 24 9 23 9 23 9 23 9 23 7 22 8 22 10 24 9 23 10 24 9 23
Influence and Persuasion Skills49513 20 12 19 11 18 12 19 11 18 11 18 11 18 10 17 12 19 12 19 12 19 11 18
Introduction to Sales Negotiation4951 17 31 17 1 16 1 16 30 16 30 16 5 15 1 15 3 17 2 16 3 17 2 16
Managing Customer Care49520 22 19 21 18 21 19 21 18 20 18 21 18 20 17 19 19 22 19 21 19 21 18 21
Mastering the Art of Closing Incoming Calls4956 16 5 14 4 14 5 14 4 10 4 15 6 14 1 12 2 15 1 14 30 14 31 14 30
Powerful Sales Presentations7501 8 31 7 1 7 1 7 30 6 30 7 5 6 1 5 3 9 2 8 3 6 2 3
Professional Receptionist49517 29 17 27 16 28 16 27 16 27 16 24 15 22 15 22 17 24 16 23 17 24 16 23
Profitable Sales through Effective Planning & Prioritisation4951 17 30 17 28 16 28 16 27 16 27 16 23 15 22 15 22 17 24 16 23 17 25 16 24
Sales Effectiveness4703 29 3 28 3 28 6 29 9 27 10 24 12 22 15 22 18 24 20 23 24 25 23 28
Sales Leadership Training: Empower Your Sales Team for Success, 2 days7609 & 10 30 & 31 24 & 25 14 & 15 8 & 9 29 & 30 23 & 24 14 & 15 7 & 8 28 & 29 22 & 23 15 & 16 8 & 9 29 & 30 24 & 25 14 & 15
Successful Sales Closing4957 10 5 10 4 9 5 9 4 9 4 9 4 8 3 8 5 10 5 9 5 10 4 9
Unlocking Business Potential with Customer Profiling4959 15 6 14 3 14 2 14 2 10 2 15 5 14 1 12 3 15 2 14 3 14 2 14
Course From (£) July
2026		 August
2026		 September
2026		 October
2026
 November
2026
 December
2026		 January
2027		 February
2027
 March
2027
 April
2027		 May
2027		 June
2027

Courses

Featured

Customer Service Excellence

Excellent Account Management

Fundamentals of Selling

Introduction to Successful Selling

Selling Skills (2 days)

Sales Programme

Customer Relationship Management

Customer Care

Sales Effectiveness

Introduction to Sales Negotiation

Advanced Sales Negotiation

Advanced Successful Selling

The Business of Hospitality

Intuitive Sales Skills

Closing the Sale

Influence and Persuasion Skills

Dealing with Complaints and Aggression

Customer Care for the Receptionist

Maximising Sales on the Phone

Writing Sales Proposals

Introduction to Marketing

Communication Skills for High Pressure Teams

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Profit-Driven Sales & Cash Flow Strategies

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Relaxed, focussed training venues

  • Courses never cancelled
  • 98.2% Recommmendation Rate
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

107,938 testimonials available

Clear Bank

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Rachel Glassington,
Business Development Representative

The course was fantastic, well paced and highly engaging. Phil is a delight

Advanced Successful Selling

Express Engineering

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Joseph Chalder,
Contracts Engineer

The course was designed for a full day but was only taught in a half a day session. I believe the customer relationship management work book handed out could be condensed to suit the half a day course so everything can be covered in a shorter space of time.

Customer Relationship Management

Corona Energy

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Christina Hunt,
Customer Service

Ifound Tony was excellent in how he explained and made you feel comfortable and welcoming

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Corona Energy

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Scott Diggins,
Customer Service

Very informative experience with Tony. Thoroughly enjoyable.

Mastering Customer Interactions: Excellence in Email and Telephone Communication

More testimonials

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Learning & Development Resources

Soft Skills Resources

Soft Skills Blog Posts

Infographics

Customer Service - Why it Matters to Sales and How to Improve

Customer Service - Why it Matters to Sales and How to Improve

Customer Service Excellence - Infographic

Customer Service Excellence - Infographic

Sales & Customer Service Training Public Schedule Events

Excellent Account Management 30 Jun 2026 - £, 29 Jul 2026 - £495, 27 Aug 2026 - £495, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, and 30 more events
Sales Effectiveness 30 Jun 2026 - £, 29 Jul 2026 - £495, 28 Aug 2026 - £470, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, and 29 more events
Customer Complaint Handling 30 Jun 2026 - £, 29 Jul 2026 - £495, 27 Aug 2026 - £495, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, and 30 more events
Professional Receptionist 30 Jun 2026 - £, 29 Jul 2026 - £495, 27 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, 27 Nov 2026 - £495, and 29 more events
Introduction to Sales Negotiation 1 Jul 2026 - £, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, and 29 more events
Powerful Sales Presentations 1 Jul 2026 - £, 31 Jul 2026 - £750, 1 Sep 2026 - £750, 1 Oct 2026 - £750, 30 Oct 2026 - £750, 30 Nov 2026 - £750, and 30 more events
Profitable Sales through Effective Planning & Prioritisation 1 Jul 2026 - £, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, 27 Nov 2026 - £495, and 29 more events
Sales Training for Non-Sales Professionals 1 Jul 2026 - £, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, 27 Nov 2026 - £495, and 31 more events
Customer Service Excellence 2 Jul 2026 - £, 1 Oct 2026 - £495, 7 Jan 2027 - £495, 2 Apr 2027 - £495, 2 Jul 2027 - £495, 1 Oct 2027 - £495, and 8 more events
Customer Care for the Receptionist 2 Jul 2026 - £, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, and 30 more events
Communication Skills for High Pressure Teams 2 Jul 2026 - £, 30 Jul 2026 - £800, 26 Aug 2026 - £800, 24 Sep 2026 - £800, 22 Oct 2026 - £786, 23 Nov 2026 - £753, and 29 more events
Advanced Sales Negotiation 6 Jul 2026 - £, 5 Aug 2026 - £595, 4 Sep 2026 - £595, 5 Oct 2026 - £595, 4 Nov 2026 - £595, 4 Dec 2026 - £595, and 30 more events
Advanced Successful Selling 6 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Key Account Development 6 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 6 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 29 more events
Mastering the Art of Closing Incoming Calls 6 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Dealing with Complaints and Aggression 7 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Writing Sales Proposals 7 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Successful Sales Closing 7 Jul 2026 - £, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, 4 Dec 2026 - £495, and 30 more events
Customer Relationship Management 8 Jul 2026 - £, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, 7 Dec 2026 - £495, and 30 more events
Maximising Sales on the Phone 8 Jul 2026 - £, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, 7 Dec 2026 - £495, and 29 more events
Customer Care 9 Jul 2026 - £, 10 Aug 2026 - £800, 9 Sep 2026 - £800, 8 Oct 2026 - £800, 9 Nov 2026 - £767, 9 Dec 2026 - £750, and 29 more events
Unlocking Business Potential with Customer Profiling 9 Jul 2026 - £, 6 Aug 2026 - £495, 3 Sep 2026 - £495, 2 Oct 2026 - £495, 2 Nov 2026 - £495, 2 Dec 2026 - £495, and 30 more events
Sales Leadership Training: Empower Your Sales Team for Success 9 Jul 2026 - £, 24 Aug 2026 - £800, 8 Oct 2026 - £800, 23 Nov 2026 - £753, 7 Jan 2027 - £750, 22 Feb 2027 - £750, and 18 more events
Fundamentals of Selling 10 Jul 2026 - £495, 10 Aug 2026 - £495, 9 Sep 2026 - £495, 9 Oct 2026 - £495, 9 Nov 2026 - £495, 9 Dec 2026 - £495, and 29 more events
Influence and Persuasion Skills 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 29 more events
Delivering Customer Satisfaction Assertively 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 30 more events
Effective Writing for Sales and Marketing Collateral 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 30 more events
Boosting Sales Through Time Management Skills 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, 11 Dec 2026 - £495, and 30 more events
Closing the Sale 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, 16 Dec 2026 - £495, and 28 more events
Managing Customer Care 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, 18 Dec 2026 - £495, and 28 more events
Introduction to Successful Selling 22 Jul 2026 - £495, 21 Sep 2026 - £495, 20 Nov 2026 - £495, 20 Jan 2027 - £495, 22 Mar 2027 - £495, 21 May 2027 - £495, and 12 more events

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