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Royal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Customer Relationship Management
Introduction to Successful Selling
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Maps Medical Reporting
Punam Dabasia,
Case Handler
I think the courses you provide are really good and interesting.
I went in with no expectations but came out thinking I learned something from it. We think we know everything but until someone points out something you haven't really thought about, you step back and realise there is actually a better way!
I hope to take part in more of your courses and will highly recommend anyone to take part.
Customer Service Excellence
IIAA LTD
Ellie Bailey,
Customer Services Assistant Manager
- Possibly make your learning material a bit more extensive, Max was excellent but the learning material did not reflect the depth of the course.
Customer Service Excellence
HCA International Ltd
Xander Wood,
Accounts Payable Assistant
This course was delivered very professionally, and although it wasn't exactly what we needed the trainer adapted the materials very quickly to our situation, adding value to the course that we just wouldn't have had if it was delivered verbatim.
Customer Service Excellence
Boundless By CSMA
Kirsty Cameron Clark,
Senior Account Executive
Yes, everything was delivered in a great way and lots to think about
Excellent Account Management
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