Public Schedule Face-to-Face & Online Instructor-Led Training - View dates & book

Instructor-led training -

Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

109,477 testimonials available

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Public Schedule Training

757 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

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14 Available: Click to book 2 Delivered: Hover for date 21 Full: Hover for status

Course From (£) November
2026
December
2026
January
2027
February
2027
March
2027
April
2027
May
2027
June
2027
July
2027
August
2027
September
2027
October
2027

Most Popular Courses

Advanced Sales Negotiation5952 3 2 3 4 7 1 3 3 4 2 5 4 5 2 4 2 5 2 4 1 3 1 4
Sales Training for Non-Sales Professionals52510 27 14 22 13 20 12 19 15 23 14 22 14 20 14 17 14 15 12 13 9 13 7 13
Customer Relationship Management5256 11 7 11 5 12 5 10 8 12 7 12 7 12 8 11 8 12 6 11 7 10 7 11
Introduction to Successful Selling52520 8 20 5 19 10 22 9 21 10 21 9 21 9 21 9 19 8 16 8 14
Dealing with Complaints and Aggression5254 9 4 9 4 8 3 8 5 10 5 9 5 10 4 9 5 9 4 9 3 8 4 8
Key Account Development5254 10 4 14 4 13 3 12 5 15 5 14 5 14 4 14 5 14 4 13 3 13 4 13
Mastering Customer Interactions: Excellence in Email and Telephone Communication 5254 27 4 22 4 21 3 18 5 19 5 19 5 19 4 18 5 19 4 18 3 17 4 18
Maximising Sales on the Phone5256 17 7 16 6 15 5 15 9 17 8 16 6 17 3 16 1 16 30 16 27 15 27 15 27
Writing Sales Proposals5254 6 4 7 4 5 3 4 5 8 5 7 5 6 4 7 5 7 4 6 3 6 4 6
 

Sales, Customer Service & Financial Training

Advanced Successful Selling5254 9 3 9 4 7 3 8 4 10 5 9 5 10 4 9 5 9 4 9 3 8 4 8
Boosting Sales Through Time Management Skills52510 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14 13 14 12 13 9 13 7 13
Closing the Sale52516 18 16 18 15 18 15 17 17 19 16 19 17 18 16 18 16 19 16 18 15 17 15 18
Communication Skills for High Pressure Teams, 2 days76018 & 19 23 & 24 17 & 18 23 & 24 18 & 19 21 & 22 17 & 18 23 & 24 16 & 17 24 & 25 19 & 20 22 & 23 19 & 20 24 & 25 17 & 18 23 & 24 19 & 20 22 & 23 18 & 19 23 & 24 16 & 17 22 & 23 18 & 19 21 & 22
Customer Care, 2 days7609 & 10 25 & 26 9 & 10 22 & 23 7 & 8 21 & 22 8 & 9 22 & 23 10 & 11 24 & 25 8 & 9 26 & 27 6 & 7 26 & 27 3 & 4 24 & 25 1 & 2 26 & 27
29 & 30
25 & 26 31 & 1 23 & 24 30 & 1 25 & 26 28 & 29
Customer Care for the Receptionist5254 30 4 4 5 1 3 3 5 2 5 4 5 2 4 2 5 2 4 1 3 1 4
Customer Complaint Handling 52518 27 17 24 14 21 11 23 11 24 8 22 6 24 3 23 1 23 30 24 27 23 27 22 27
▼ Show all courses in this category
Customer Service Excellence525Next date JanNext date Jan7 11 22 11 8 6 3 18 1 30 27 27 18 27
Delivering Customer Satisfaction Assertively52510 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14 12 14 11 13 10 13 11 13
Effective Writing for Sales and Marketing Collateral47310 11 11 15 11 14 10 12 12 15 12 14 12 14 11 14 12 14 11 13 9 13 7 13
Excellent Account Management5252 27 2 24 7 21 1 22 3 24 2 22 4 24 2 22 2 23 2 23 1 22 1 22
Fundamentals of Selling5259 23 9 23 7 22 8 23 10 24 9 22 10 24 9 22 9 23 9 23 8 22 8 22
Influence and Persuasion Skills52511 17 11 18 11 18 10 17 12 19 12 19 12 19 11 18 12 19 11 18 10 17 11 18
Introduction to Sales Negotiation52516 30 16 5 15 1 16 3 17 2 16 4 17 2 16 2 16 2 16 1 15 1 15
Managing Customer Care52518 20 18 21 18 20 17 18 19 22 19 21 19 21 18 21 19 21 18 20 17 20 19 20
Mastering the Art of Closing Incoming Calls5254 10 4 15 6 14 1 12 2 15 1 14 30 14 1 14 30 14 30 13 27 13 27 13 27
Powerful Sales Presentations7506 30 7 5 6 1 5 3 9 2 8 4 6 2 3 1 2 30 2 27 1 27 1 27
Professional Receptionist52516 27 16 24 15 21 15 22 17 24 16 23 17 24 16 23 16 22 16 24 15 23 15 21
Profitable Sales through Effective Planning & Prioritisation52517 27 16 23 15 22 15 23 17 24 16 23 17 25 16 24 16 23 16 23 15 22 15 22
Sales Effectiveness5259 27 10 24 12 21 12 22 12 24 12 22 12 24 10 23 7 23 5 23 2 22 30 22 29
Sales Leadership Training: Empower Your Sales Team for Success, 2 days68923 & 24 14 & 15 23 & 24 21 & 22 28 & 29 22 & 23 1 & 2 22 & 23
31 & 1
21 & 22 29 & 30 19 & 20 27 & 28 17 & 18 24 & 25 15 & 16 26 & 27 12 & 13 25 & 26 9 & 10 23 & 24 7 & 8 25 & 26
Successful Sales Closing5254 9 4 9 4 8 3 8 5 10 5 9 5 10 4 9 5 9 4 9 3 8 4 8
Unlocking Business Potential with Customer Profiling5252 10 2 15 5 14 1 12 3 15 2 14 4 14 2 14 2 14 2 13 1 13 1 13
Course From (£) November
2026
December
2026
January
2027
February
2027
March
2027
April
2027
May
2027
June
2027
July
2027
August
2027
September
2027
October
2027

Courses

What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

109,477 testimonials available

Tottenham Hotspur

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Kwame Williams,
Senior Premium Experience Exec

All info relevant and enjoyable. Keep doing what you are doing.

Ara

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Chloe Diamond,
Office Manager

No improvements, so helpful

HCA International Ltd

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Xander Wood,
Accounts Payable Assistant

This course was delivered very professionally, and although it wasn't exactly what we needed the trainer adapted the materials very quickly to our situation, adding value to the course that we just wouldn't have had if it was delivered verbatim.

HCA International Ltd

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Ian Tedstone,
Accounts Payable Assistant

Not relying on too much role play or having to act out to others in the group made the course more enjoyable and put you at ease not worrying about it.

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Sales & Customer Service Training Public Schedule Events

Excellent Account Management 2 Nov 2026 - £, 2 Dec 2026 - £525, 7 Jan 2027 - £525, 1 Feb 2027 - £525, 3 Mar 2027 - £525, 2 Apr 2027 - £525, and 29 more events
Advanced Sales Negotiation 2 Nov 2026 - £, 2 Dec 2026 - £595, 7 Jan 2027 - £595, 1 Feb 2027 - £595, 3 Mar 2027 - £595, 2 Apr 2027 - £595, and 30 more events
Unlocking Business Potential with Customer Profiling 2 Nov 2026 - £, 2 Dec 2026 - £525, 5 Jan 2027 - £525, 1 Feb 2027 - £525, 3 Mar 2027 - £525, 2 Apr 2027 - £525, and 29 more events
Advanced Successful Selling 4 Nov 2026 - £, 3 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 4 Mar 2027 - £525, 5 Apr 2027 - £525, and 30 more events
Dealing with Complaints and Aggression 4 Nov 2026 - £, 4 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, 5 Apr 2027 - £525, and 30 more events
Customer Care for the Receptionist 4 Nov 2026 - £, 4 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, 5 Apr 2027 - £525, and 29 more events
Writing Sales Proposals 4 Nov 2026 - £, 4 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, 5 Apr 2027 - £525, and 30 more events
Successful Sales Closing 4 Nov 2026 - £, 4 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, 5 Apr 2027 - £525, and 30 more events
Key Account Development 4 Nov 2026 - £, 4 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, 5 Apr 2027 - £525, and 29 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 4 Nov 2026 - £, 4 Dec 2026 - £525, 4 Jan 2027 - £525, 3 Feb 2027 - £525, 5 Mar 2027 - £525, 5 Apr 2027 - £525, and 29 more events
Mastering the Art of Closing Incoming Calls 4 Nov 2026 - £, 4 Dec 2026 - £525, 6 Jan 2027 - £525, 1 Feb 2027 - £525, 2 Mar 2027 - £525, 1 Apr 2027 - £525, and 29 more events
Customer Relationship Management 6 Nov 2026 - £, 7 Dec 2026 - £525, 5 Jan 2027 - £525, 5 Feb 2027 - £525, 8 Mar 2027 - £525, 7 Apr 2027 - £525, and 30 more events
Maximising Sales on the Phone 6 Nov 2026 - £, 7 Dec 2026 - £525, 6 Jan 2027 - £525, 5 Feb 2027 - £525, 9 Mar 2027 - £525, 8 Apr 2027 - £525, and 29 more events
Powerful Sales Presentations 6 Nov 2026 - £, 7 Dec 2026 - £750, 6 Jan 2027 - £750, 5 Feb 2027 - £750, 9 Mar 2027 - £750, 8 Apr 2027 - £750, and 29 more events
Fundamentals of Selling 9 Nov 2026 - £525, 9 Dec 2026 - £525, 7 Jan 2027 - £525, 8 Feb 2027 - £525, 10 Mar 2027 - £525, 9 Apr 2027 - £525, and 29 more events
Customer Care 9 Nov 2026 - £800, 9 Dec 2026 - £800, 7 Jan 2027 - £800, 8 Feb 2027 - £798, 10 Mar 2027 - £767, 8 Apr 2027 - £750, and 29 more events
Sales Effectiveness 9 Nov 2026 - £525, 10 Dec 2026 - £525, 12 Jan 2027 - £525, 12 Feb 2027 - £525, 12 Mar 2027 - £525, 12 Apr 2027 - £525, and 29 more events
Sales Training for Non-Sales Professionals 10 Nov 2026 - £525, 14 Dec 2026 - £525, 13 Jan 2027 - £525, 12 Feb 2027 - £525, 15 Mar 2027 - £525, 14 Apr 2027 - £525, and 29 more events
Delivering Customer Satisfaction Assertively 10 Nov 2026 - £525, 15 Dec 2026 - £525, 14 Jan 2027 - £525, 12 Feb 2027 - £525, 15 Mar 2027 - £525, 14 Apr 2027 - £525, and 29 more events
Effective Writing for Sales and Marketing Collateral 10 Nov 2026 - £525, 15 Dec 2026 - £525, 14 Jan 2027 - £525, 12 Feb 2027 - £525, 15 Mar 2027 - £525, 14 Apr 2027 - £525, and 29 more events
Boosting Sales Through Time Management Skills 10 Nov 2026 - £525, 15 Dec 2026 - £525, 14 Jan 2027 - £525, 12 Feb 2027 - £525, 15 Mar 2027 - £525, 14 Apr 2027 - £525, and 29 more events
Influence and Persuasion Skills 11 Nov 2026 - £525, 11 Dec 2026 - £525, 11 Jan 2027 - £525, 10 Feb 2027 - £525, 12 Mar 2027 - £525, 12 Apr 2027 - £525, and 29 more events
Introduction to Sales Negotiation 16 Nov 2026 - £525, 16 Dec 2026 - £525, 15 Jan 2027 - £525, 16 Feb 2027 - £525, 17 Mar 2027 - £525, 16 Apr 2027 - £525, and 28 more events
Closing the Sale 16 Nov 2026 - £525, 16 Dec 2026 - £525, 15 Jan 2027 - £525, 15 Feb 2027 - £525, 17 Mar 2027 - £525, 16 Apr 2027 - £525, and 28 more events
Professional Receptionist 16 Nov 2026 - £525, 16 Dec 2026 - £525, 15 Jan 2027 - £525, 15 Feb 2027 - £525, 17 Mar 2027 - £525, 16 Apr 2027 - £525, and 28 more events
Profitable Sales through Effective Planning & Prioritisation 17 Nov 2026 - £525, 16 Dec 2026 - £525, 15 Jan 2027 - £525, 15 Feb 2027 - £525, 17 Mar 2027 - £525, 16 Apr 2027 - £525, and 28 more events
Communication Skills for High Pressure Teams 18 Nov 2026 - £800, 17 Dec 2026 - £800, 18 Jan 2027 - £800, 17 Feb 2027 - £789, 16 Mar 2027 - £761, 19 Apr 2027 - £750, and 28 more events
Managing Customer Care 18 Nov 2026 - £525, 18 Dec 2026 - £525, 18 Jan 2027 - £525, 17 Feb 2027 - £525, 19 Mar 2027 - £525, 19 Apr 2027 - £525, and 28 more events
Customer Complaint Handling 18 Nov 2026 - £525, 17 Dec 2026 - £525, 14 Jan 2027 - £525, 11 Feb 2027 - £525, 11 Mar 2027 - £525, 8 Apr 2027 - £525, and 29 more events
Introduction to Successful Selling 20 Nov 2026 - £525, 20 Jan 2027 - £525, 19 Feb 2027 - £525, 22 Mar 2027 - £525, 21 Apr 2027 - £525, 21 May 2027 - £525, and 27 more events
Sales Leadership Training: Empower Your Sales Team for Success 23 Nov 2026 - £689, 23 Dec 2026 - £800, 21 Jan 2027 - £800, 22 Feb 2027 - £784, 22 Mar 2027 - £755, 21 Apr 2027 - £750, and 28 more events
Customer Service Excellence 7 Jan 2027 - £525, 11 Feb 2027 - £525, 11 Mar 2027 - £525, 8 Apr 2027 - £525, 6 May 2027 - £525, 3 Jun 2027 - £525, and 14 more events

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