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Introduction to Sales Negotiation
- 1 day Instructor-led workshop
Who is this course for?
This training course is ideal for any sales staff, account manager or purchasing manager who are either new to the negotiation process or who find themselves struggling to get the results they desire from the situation. They may not have negotiated before in any official position or received any prior training, instruction or defined expectation of the sales negotiation process.
BenefitsAt the end of this course delegates will be able to confidently employ techniques and strategies that will help them to negotiate. They will understand how to achieve a win-win situation that addresses the needs of both parties.
Understanding Negotiation in Sales
Negotiation: what, when and why?
The process of negotiation
Different styles, transactional, collaborating and creative
Preparing for Sales Negotiation
Preparation and planning
Personality profiling – Reading the style of the fellow Negotiator
Determine optimum success options
Understanding Possible Negotiation Outcomes
Working towards Win-Win Negotiations
Initiating, proposing and achieving win-win sales outcomes
Enquiring and listening
Opening, conducting and closing negotiations
Applying a win-win approach
Personal Action Plans
What you get
Training is held in our modern, comfortable, air-conditioned suites
"What do I get on the day?"
Lunch is provided at a local restaurant or pub. Browse the sample menus:
Breaks and timing
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)
Available throughout the day:
- Hot beverages
- Clean, filtered water