Advanced Successful Selling

Who is this course for?

This course is designed for people who are working in a sales or customer service environment who are faced with the opportunity to turn situations into sales successes. It may also attract those who want a structured refresher to further enhance their existing skills and sales experience.

Those who took this course also benefited from attending our advanced presentation skills London courses.

Preparing for Success

The Iceberg Model
Professional Mindset of a Successful Salesperson
Eradicating Limiting Beliefs
Body Language
Emotional Intelligence

Know your Customer

Understanding Behaviour and Communication Styles
Having Great Conversations
Building Relationships

Questioning and Listening Skills

Purpose of Questioning What are we needing to know?
Opening, Leading and Closed Questions
Active Listening Skills
Listening to Control the Conversation
Listening to what is NOT said

The Consultative Sales Approach

Consultative selling
Probing for pain
Providing perfectly aligned solutions

Winning Sales Presentations

Planning and preparing for a successful outcome
Meeting structure and inspirational delivery flow
Developing skills to speak with confidence
Practise Presentation Skills and receive feedback

Personal Action Plan

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

• Bloomsbury
• Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Virtual training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.