Instructor-led training -
Tube & Rail Strike planned 21 & 23 Jun


starstarstarstarstar Excellent

Managing Customer CareManaging Customer Care

Face to face public schedule & onsite training. Restaurant lunch included at STL venues.

Virtual classroom training continues. Can't find what you are looking for? Get in touch.

  • 1 day Instructor-led workshop
What does customer care mean to your organisation?

This 1-day course addresses how to ensure that customers have a positive image of your organisation, and how this image can be sustained and developed. The course enables delegates to understand the vital importance of customer service to any organisation and assists them to provide an excellent standard of customer care. This results in customers being treated properly by staff who understand the importance of their role, and how to fulfil it, so as to maximise the benefit to the company.

Thanks. Your download will begin shortly.

Please help us

Share or create a link to this manual today!

Just follow these simple instructions...

TrustScore 4.8 / 5       1632 reviews