Privacy Policy

Effective Date / Last Updated: 2 May 2026

Software Training London Ltd -- GDPR Statement

In line with the European General Data Protection Regulations, this GDPR statement helps you to understand clearly who we are and how we use and protect any information that you give us when you use this website or contact us by another means. STL is committed to ensuring that your privacy is protected and that there is transparency with regard to the processing of your information.

We will collect and look after your data for the purpose of delivering services and information to you, including providing training courses and related communications. We may also use your data for digital marketing activities to promote our services. We will never pass your information to any party outside of STL unless required by law to do so, or to perform the obligations of a contract, including prior to entering the contract with you, or as follows:

Correspondence

STL correspondence is sent to individuals who have requested to receive it by signing up through the form on our web site, or by any pre or post training request. The details of newsletter subscribers are not disclosed to anyone but authorised STL staff.

You can opt out of any communication, permanently, at any time, by using our contact us page.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. 

Cookies

This section explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Manage cookie preferences

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

• Chrome
• Edge
• Internet Explorer
• Safari
• Firefox

If you are using any other web browser, please visit your browser’s official support documents.

Types of Cookies we use

Embedded content from other websites

On a small number of pages we have embedded content (such as YouTube videos or TrustPilot reviews widgets) which will not create or store cookies unless you interact with them. By clicking 'play' or 'load' buttons on these embedded content areas or widgets, you agree for these 3rd party websites to create or store cookies.

Links to other websites

This privacy policy does not cover the links within this site linking to other websites or embedded content from other websites. We encourage you to read the privacy statements on the other websites you visit.

Google Analytics Disclosure

We use Google Analytics to help us understand how visitors engage with our website. Google Analytics uses cookies to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google.

This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for us. For more information on how Google collects and processes data, you can visit How Google uses information from sites or apps that use our services. If you wish to opt out of being tracked by Google Analytics across all websites, you can visit the Google Analytics Opt-out Browser Add-on.

Google Ads & Remarketing Disclosure

We use Google Ads to provide targeted advertising and to track the effectiveness of our marketing campaigns. This includes Conversion Tracking, which allows us to see how users interact with our site after clicking an ad, and Remarketing, which enables Google to show our ads to you on other websites across the internet based on your past visits to our site.

Google and third-party vendors use cookies and similar identifiers to serve these ads. No personally identifiable information is shared with Google during this process. You can manage your ad preferences or opt out of personalized advertising by visiting Google's My Ad Centre. Alternatively, you can opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative opt-out page.

Microsoft Advertising Disclosure

We use Microsoft Advertising (formerly Bing Ads) to promote our services online. To track the effectiveness of our advertisements and to provide relevant marketing to you, we use the Microsoft Universal Event Tracking (UET) tag. This tag allows Microsoft to collect or receive Personal Data from you to provide interest-based advertising and tracking across the web. This data may include your IP address, browser information, and your interactions with our website.

Microsoft and third-party vendors use these cookies to serve ads based on your past visits to our site. You can opt out of Microsoft's interest-based advertising by visiting the Microsoft Advertising Opt-out page or by using the Network Advertising Initiative opt-out tool.

Matomo Analytics Disclosure

We use Matomo Analytics to analyze website traffic and improve the user experience. Matomo uses cookies and similar technologies to collect information such as your IP address (which we anonymize), the pages you visit, and the duration of your stay. This data is used solely for our internal statistical analysis and is not shared with third parties for their own marketing purposes. If you prefer not to be tracked, you can adjust your browser settings to "Do Not Track" or use our website's cookie management tool to opt out of analytical tracking.

Your Data Rights

Depending on your location, you have several rights regarding the personal data we hold about you. These typically include:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any information you believe is inaccurate or incomplete.
• Right to Erasure (The "Right to be Forgotten"): You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can ask us to limit how we use your data.
• Right to Data Portability: You can request that we transfer your data to another organization or directly to you.
• Right to Object: You have the right to object to our processing of your data, particularly for direct marketing.

To exercise any of these rights, please contact our team at info@stl-training.co.uk. We will respond to your request within the legally required timeframe (typically 30 days).

Children's Privacy

Our website and services are intended for a professional audience and are not directed to individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 16, we will delete that information as quickly as possible. If you believe that a child has provided us with personal information, please contact us at info@stl-training.co.uk

How to contact us

Please visit our contact us page.