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Privacy policy

We respect the privacy of your personal information. Any information collected will be kept strictly confidential and will not be sold, rented, loaned or otherwise disclosed. Any information you give to Software Training London Ltd. (STL) will be confidential.

Client Privacy Policy – GDPR Statement 

In line with the European General Data Protection Regulations, this GDPR statement helps you to understand clearly who we are and how we use and protect any information that you give us when you use this website or contact us by another means. STL is committed to ensuring that your privacy is protected and that there is transparency with regard to the processing of your information. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this statement. 

​We will collect and look after your data for the purpose of delivering services and information to you. We will never pass your information to any party outside of STL unless required by law to do so, or to perform the obligations of a contract, including prior to entering the contract with you.


STL correspondence is sent to individuals who have requested to receive it by signing up through the form on our web site, or by any pre or post training request. The details of newsletter subscribers are not disclosed to anyone but authorised STL staff.

You can opt out of any communication, permanently, at any time, by using our contact us page.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. 


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. To find out more about cookies, visit

When someone visits we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect analytical information in a way which does not identify anyone.

The table below explains the cookies we use and why.

Cookie Name Purpose
Google Analytics _utma

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information, see an overview of privacy at Google

STL beststlsession

This cookie is used to store browser session information for:

  • Public schedule shopping basket & checkout
  • Onsite/Closed quote form & checkout
  • Which customer/delegate/trainer is signed in
  • Preferred training course (eg. Excel Intermediate) for use as 'default' on search forms
DoubleClick   Advertising: We use DoubleClick tracking to help show more relevant advertising to web site visitors. Anyone can opt out of this service by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
CloudFlare __cfduid

Cloudflare is our Content Delivery Network provider. The service allows our webpages to load faster for our visitors, because content is served from a data centre closest to our visitor's location.

As described in CloudFlare's Cookie Policy, the _cfduid cookie may be placed on the devices of their customers' end users (as that term is defined in their Privacy Policy) to help Cloudflare detect malicious visitors to their customers’ websites and to minimize blocking legitimate users.

The _cfduid cookie does not allow for cross-site tracking. It also does not allow for Cloudflare to follow users from site to site by merging various _cfduid identifiers into a profile. Rather, Cloudflare places the _cfduid cookie in a user's web browser after the user has met certain security requirements, such as solving a Captcha challenge. The _cfduid is a one-way hash of certain values and cannot be used to personally identify the end user.

The __cf_use_ob cookie indicates whether CloudFlare should or should not use its 'offline browsing' feature, should our hosting have any technical difficulty. This is a website setting and does not contain any information to personally identify the end user. In terms of whether the site uses offline browsing, the cookie simply stores the value either '0' for no, or '1' for yes.

Links to other websites

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

How to contact us

Please visit our contact us page.

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