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Communication Skills for High Pressure TeamsCommunication Skills for High Pressure Teams

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Below are some extracts from our Communication Skills for High Pressure Teams manual.

Communication skills are critical for high pressure teams to function effectively and achieve their goals.

 

Effective communication in high pressure teams requires a combination of clarity, emotional intelligence, adaptability, and strong feedback mechanisms.

 

By fostering these skills, teams can navigate stressful situations more effectively, maintain high performance, and achieve their objectives even under pressure. Regular practice, training, and a supportive environment are key to developing and sustaining these communication skills.

 

Here are the key communication skills needed in high pressure environments:

·        Schedule regular check-ins to keep everyone informed and aligned.

·        Clear Protocols: Establish clear communication protocols for emergencies and critical updates.

·        Role Clarity: Ensure everyone understands their roles and responsibilities to minimize confusion.

·        Feedback Loops: Create feedback loops to continuously improve communication practices.

·        Training: Provide communication skills training tailored to high-pressure environments.

·        Clear Messaging: Ensure that instructions, feedback, and information are clear and unambiguous.

·        Active Listening: Pay complete attention to the speaker, without interruptions.

·        Emotional Intelligence and Empathy: Understand and share the feelings of team members, especially during stressful times.

·        Assertiveness: Communicate your ideas and concerns confidently without being aggressive.

·        Boundary Setting: Clearly set and respect boundaries

·        Adaptability: Adjust communication styles based on the situation and the individuals involved.

·        Responsiveness: Quickly respond to changes and new information in a fast-paced environment.

·        Conflict Resolution: Facilitate discussions to resolve conflicts amicably.

·        Problem-Solving: Focus on finding solutions rather than placing blame.

·        Transparency & Openness: Share information openly and honestly with the team.

·        Trust-Building: Foster a culture of trust through transparent communication.

·        Non-Verbal Communication: Use positive body language to support verbal communication.

·        Time Management & Prioritisation: Communicate priorities clearly to ensure critical tasks are addressed first.

·        Technical Proficiency: Be proficient in using communication tools and platforms (e.g., Slack, Microsoft Teams) effectively.

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