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Advanced Sales Negotiation
Face to face / Virtual closed & onsite training. Restaurant lunch included at STL venues.
- 1 day Instructor-led workshop
This one-day, fully interactive course has been designed to provide an advanced, structured approach to the most successful negotiation process and to demonstrate the factors which differentiate between the most effective and average Negotiators.
Syllabus
Who is this course for?
This training course is designed for those with some prior experience in negotiating, those who have attended the introductory course to negotiation, and those who are looking to improve the structure and professional skill-set to their negotiation processes.
Benefits
At the end of this course, delegates will have the knowledge and tools necessary to be able to conduct any negotiation as a competitive and collaborative negotiator. They will understand how to make the most effective use of time available for negotiation preparation and appreciate the benefits of influence and persuasion techniques which are effective in commercial negotiations.Course Syllabus
Planning your Negotiation Strategy
Targets - your bottom line and optimum aim
Tactics and objectives
Planned concessions
Establishing the climate
Pursuing a ‘win-win’ outcome
Retaining flexibility
Developing the Qualities and Attributes of a Great Negotiator
Interpersonal skills and body language
Communication and Behavioural Skills
Presentation Skills
Listening Skills
Influencing and Persuading
Dealing with rejections and intimidating tactics
Win-Win Negotiations
Initiating, proposing and achieving a win-win outcome
Determining limits
Enquiring and listening
Overcoming objections
Opening, conducting and closing negotiations
Understanding the other side’s needs and motivation
Avoiding Deadlock
Applying a win-win approach
Personal Action Plans
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Virtual training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
Training formats available
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Get On-site/Closed quote
Sales & Customer Service Training range
- All courses
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- Introduction to Successful Selling
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- Customer Relationship Management
- Customer Care
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- Introduction to Sales Negotiation
- Advanced Sales Negotiation
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- The Business of Hospitality
- Intuitive sales Skills
- Closing the Sale
- Influence and Persuasion Skills
- Dealing with Complaints and Aggression
- Customer Care for the Receptionist
- Maximising Sales on the Phone
- Writing Sales Proposals
- Introduction to Marketing
- Communication Skills for High Pressure Teams
- Managing Customer Care
- Powerful Sales Presentations
- Sales & Customer Service Training
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STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality.
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