Intermediate Manager Skills – Part Two

Who is this course for?

This thought-provoking (part two of two) intermediate manager course has been designed for senior managers, those growing their teams, taking on increased responsibility or stepping up into a more senior role.

Objectives

You will be introduced to, discuss and gain practical experience of a full range of key leadership and management skills and gain the confidence to achieve greater professional success and personal effectiveness.

Prerequisites

Ideally you will have completed Intermediate Manager Skills - Part One before taking this course.

Benefits

• Assess team and individual motivation to increase performance and engagement


• Find the best way to manage conflict to ensure co-operation in the workplace


• Identify how you and your team can survive and thrive in a changing environment

Sustainable Team Performance; Team Building, People Management, Performance and Motivation

Team roles and responsibilities
Recognising and managing different team roles
Motivation theories and their impact in the workplace
Recognising the signs of de-motivated teams and employees
3 factor motivational principles: practical ways to re/motivate your team
Influence and persuasion
Managing your team's relationship with other departments
Managing performance and setting objectives in relation to the organisation as a whole

Dealing with Conflict

Identify your unique influencing style and that of your team
Assertiveness in the workplace 
Handling conflict within the team and increasing co-operation
Resolving conflict: recognising and adapting your unique leadership and communication style

Managing Change and Business Management

Understanding the nature of change and a model for implementing it 
Reactions to change and managing people effectively through the process
Working and influencing across the organisation
Long-term business planning and perspectives
Engagement and alignment

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

• Bloomsbury
• Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Virtual training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.