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Intermediate Manager Skills – Part Two
Face to face / Virtual closed & onsite training. Restaurant lunch included at STL venues.
- 1 day Instructor-led workshop
Syllabus
Who is this course for?
This thought-provoking (part two of two) intermediate manager course has been designed for senior managers, those growing their teams, taking on increased responsibility or stepping up into a more senior role.

Objectives
You will be introduced to, discuss and gain practical experience of a full range of key leadership and management skills and gain the confidence to achieve greater professional success and personal effectiveness.
Prerequisites
Ideally you will have completed Intermediate Manager Skills - Part One before taking this course.
Benefits
By the end of part two of this course you will be able to- Assess team and individual motivation to increase performance and engagement
- Find the best way to manage conflict to ensure co-operation in the workplace
- Identify how you and your team can survive and thrive in a changing environment
Course Syllabus
Sustainable Team Performance; Team Building, People Management, Performance and Motivation
Team roles and responsibilities
Recognising and managing different team roles
Motivation theories and their impact in the workplace
Recognising the signs of de-motivated teams and employees
3 factor motivational principles: practical ways to re/motivate your team
Influence and persuasion
Managing your team's relationship with other departments
Managing performance and setting objectives in relation to the organisation as a whole
Dealing with Conflict
Identify your unique influencing style and that of your team
Assertiveness in the workplace
Handling conflict within the team and increasing co-operation
Resolving conflict: recognising and adapting your unique leadership and communication style
Managing Change and Business Management
Understanding the nature of change and a model for implementing it
Reactions to change and managing people effectively through the process
Working and influencing across the organisation
Long-term business planning and perspectives
Engagement and alignment
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Virtual training

Regular breaks throughout the day.
Learning tools

In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
Training formats available
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Testimonials
Nucleus Global
Ayesha Karin dada,
Senior FPA
Very good and useful techniques learnt, wider depth of knowledge received in management and helps me understand situations at work better
Intermediate Manager Skills - Part Two
Nucleus Central
Michelle Gheen,
Senior Account Manager
Another wonderful session
Intermediate Manager Skills - Part Two
FERROVIAL CONSTRUCTION (UK) LTD
Mauro Delgado,
Section Engineer
Both parts I & II very interesting and opened my eyes. Specially how i will approach my conversations with managers analysing the possible outcomes. Also put an outside point of view on how people perceive me. Overall covered important aspects.
Intermediate Manager Skills - Part Two
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