Intermediate Manager Skills – Part One

Who is this course for?

This thought-provoking (part one of two) intermediate manager course has been designed for senior managers, those growing their teams, taking on increased responsibility or stepping up into a more senior role.

Objectives

You will be introduced to, discuss and gain practical experience of a full range of key leadership and management skills and gain the confidence to achieve greater professional success and personal effectiveness.

Benefits

• Gain a deeper understanding of your role and management style


• Discover how to successfully coach your team to increase productivity and reduce staff turnover


• Understand how building personal and team resilience can create sustainable performance by improving dynamics, efficiency, and strengthening relationships

Redefining Your Role

Define and differentiate between management and leadership
Learn the skills and qualities required of today’s managers and leaders
Clarify what your organisation needs, wants and expects of you 
Assess and review your Management and Leadership style
Identify your strengths and development needs
How others see you
The four leadership styles; developmental, directional, supportive and empowering
Personal Plan; continuing your development within the workplace

Coaching for Results

Defining the coaching process
What helps and hinders employee coaching
Developing your coaching skills
Using feedback to increase team development and autonomy
Staff development; recognising opportunities, planning and coaching for success
Practice Coaching session

Building Resilience

Understanding and exploring the important role of resilience in today’s workplace 
Key factors in building resilience
Increasing resilience and performance; activities and personal plan.

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

• Bloomsbury
• Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Virtual training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.