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Intermediate Manager Skills – Part One
Manager Training Courses London and UK Wide
Face to face / Virtual closed & onsite training. Restaurant lunch included at STL venues.
- 1 day Instructor-led workshop
This course is an ideal follow on to any new manager training courses you may have already attended and is part of our manager training programs series.
Syllabus
Who is this course for?
This thought-provoking (part one of two) intermediate manager course has been designed for senior managers, those growing their teams, taking on increased responsibility or stepping up into a more senior role.

Objectives
You will be introduced to, discuss and gain practical experience of a full range of key leadership and management skills and gain the confidence to achieve greater professional success and personal effectiveness.
Benefits
By the end of part one of this course you will be able to- Gain a deeper understanding of your role and management style
- Discover how to successfully coach your team to increase productivity and reduce staff turnover
- Understand how building personal and team resilience can create sustainable performance by improving dynamics, efficiency, and strengthening relationships
Course Syllabus
Redefining Your Role
Define and differentiate between management and leadership
Learn the skills and qualities required of today’s managers and leaders
Clarify what your organisation needs, wants and expects of you
Assess and review your Management and Leadership style
Identify your strengths and development needs
How others see you
The four leadership styles; developmental, directional, supportive and empowering
Personal Plan; continuing your development within the workplace
Coaching for Results
Defining the coaching process
What helps and hinders employee coaching
Developing your coaching skills
Using feedback to increase team development and autonomy
Staff development; recognising opportunities, planning and coaching for success
Practice Coaching session
Building Resilience
Understanding and exploring the important role of resilience in today’s workplace
Key factors in building resilience
Increasing resilience and performance; activities and personal plan.
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Virtual training

Regular breaks throughout the day.
Learning tools

In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
Training formats available
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Testimonials
Nucleus Global
Judy Devoti,
Sr Scientific Director
The course was very engaging and provided a nice framework to evaluate my relationship to the people who report to me. The pace was perhaps a little too fast to allow participants to fully explore some of their experiences with the group
Intermediate Manager Skills - Part One
STM Group PLC
Kirsten Wright,
Property Supervisor
Really useful and informative
Intermediate Manager Skills - Part One
Nucleus Global
Aaron Runkle,
Scientific Director
I thought this was another great session - really got a lot out of the coaching skills. Thank you!
Intermediate Manager Skills - Part One
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