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Delegation Techniques
Face to face public schedule & onsite training. Restaurant lunch included at STL venues.
Virtual classroom training continues. Can't find what you are looking for? Get in touch.
- 1 day Instructor-led workshop
Syllabus
Who is this course for?
This course in Delegation Techniques will benefit Leaders, Managers and Supervisors who want to improve their ability to delegate a task to their teams by identifying the potential in their team and managing the delegation process.

Benefits
- Understand how the rate and extent of responsibility and freedom delegated to people is a fundamental driver of organisational growth and effectiveness
- Explain how delegation can be used to facilitate the growth and well-being of your people, and your own development and advancement
- Identify the skills involved in delegating authority and tasks
- Explain the process of effective delegation
- Describe the roles of the giver and the recipient of delegated tasks
Course Syllabus
Identifying Opportunities for Delegating
The Business Case for effective delegation
'Psychological Contracts' and 'Emotional Contracts'
Team and individual development
Succession Planning
The Delegation Process
Delegating authority but not responsibility
Clarifying the assignment
Delegation, not abdication
Knowing what to delegate
Monitoring and accountability for results
Onward coaching and development opportunities
Delegation Rules
Planning
Training
Setting the boundaries
Establishing review points
Creating a buffer
Interpersonal Skills for Delegation
Observation
Listening
Asking questions
Giving and receiving feedback
Appropriate interventions
Taking things forward
Action Planning
What you get
"What do I get on the day?"
Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.
Lunch
Lunch is provided at a local restaurant or pub. Browse the sample menus:
Breaks and timing
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits

Virtual training

Regular breaks throughout the day.
Learning tools

In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered by qualified trainers online.
Training formats & Services
Training formats available
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