Delegation Techniques

Who is this course for?

This course in Delegation Techniques will benefit Leaders, Managers and Supervisors who want to improve their ability to delegate a task to their teams by identifying the potential in their team and managing the delegation process.

Benefits

• Understand how the rate and extent of responsibility and freedom delegated to people is a fundamental driver of organisational growth and effectiveness


• Explain how delegation can be used to facilitate the growth and well-being of your people, and your own development and advancement


• Identify the skills involved in delegating authority and tasks


• Explain the process of effective delegation


• Describe the roles of the giver and the recipient of delegated tasks

Identifying Opportunities for Delegating

The Business Case for effective delegation
'Psychological Contracts' and 'Emotional Contracts'
Team and individual development
Succession Planning

The Delegation Process

Delegating authority but not responsibility
Clarifying the assignment
Delegation, not abdication
Knowing what to delegate
Monitoring and accountability for results
Onward coaching and development opportunities

Delegation Rules

Planning
Training
Setting the boundaries
Establishing review points
Creating a buffer

Interpersonal Skills for Delegation

Observation
Listening
Asking questions
Giving and receiving feedback
Appropriate interventions

Taking things forward

Action Planning

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

• Bloomsbury
• Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Virtual training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.