Public Schedule Face-to-Face & Online Instructor-Led Training - View dates & book

Instructor-led training -

People Management for Managers

Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.

From £446 List price £650

Who is this course for?

This course is tailored for individuals at all management levels, from those just beginning their management journey to seasoned managers seeking to refine their skills. It is particularly beneficial for those who often find themselves in challenging situations due to business pressures, leading to issues such as absenteeism, difficult team members, or high staff turnover.

People Management for Managers

Benefits

The course provides practical strategies to enhance the people management role, offering valuable insights and techniques to improve team dynamics, foster motivation, and manage potential conflicts. Participants will gain a deeper understanding of their role within the management hierarchy, learn to break negative cycles that can hinder team potential, and develop key people management techniques such as effective delegation and communication.

Course Syllabus

Understanding the Managerial Role:

Understanding the role of a manager and the impact of effective leadership.
Identifying key responsibilities in people management.
Building trust and rapport with team members.

Team Development and Building High-Performing Teams:

Strategies for team formation and development.
Fostering collaboration and synergy.
Handling team conflicts and promoting a positive team culture.

Motivating and Engaging Your Team:

Different motivational theories and their practical application.
Recognising individual needs and tailoring motivation strategies.
Creating a motivating work environment.

Key People Management Techniques:

Delegating tasks effectively.
Prioritising work and managing time efficiently.
Balancing delegation with accountability.

Developing Your People:

Setting performance goals and KPIs.
Regular performance reviews and feedback.
Creating a culture of continuous improvement.

"What do I get on the day?"

Arguably, the most experienced and highest motivated trainers.

Face-to-face training

lunch

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

  • Bloomsbury
  • Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits

Online training

online training (virtual)

Regular breaks throughout the day.

Learning tools

in-course handbook

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.

What to expect when training

Training Formats & Services

  • On a public schedule at one of our
    London training venues.
  • On-site at your company office UK wide
  • Near-site, at a location close to you
  • Tailored courses to your requirements
  • Productivity Training Programs
  • Consultancy
  • Bespoke one-to-one
  • Rollout
  • TNA
  • Upgrade
  • Case studies

Summary

SeaTec UK Ltd

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Edward Packer,
General Manager

Genuinely great course and positive experience. It was a shame it was just me on the course, as interaction with others is always a benefit. However, equally it was very nice receiving one to one training and Marta could personalise the course relevant precisely for me. Great venue and nice lunch. Will come again and be sending my team on further training. Great stuff.

LiMAR UK

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Jordan Mcwilton,
Production Supervisor

Interesting course very well delivered, would recommend.

Skin Rocks

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Lara Aziz,
Business Manager

It’s was perfect!

More testimonials

Public schedule dates

Next date Location Price
Thu 9 AprLimehouse £446
Fri 8 MayLimehouse £495
Fri 22 MayOnline£495
Mon 8 JunLimehouse £495
Mon 22 JunOnline£495
Wed 8 JulBloomsbury £495

And 27 more dates...

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TrustPilot

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Training manual sample

Below are some extracts from our People Management for Managers manual.

Leadership Traits

Leadership Traits:

Key responsibilities of people management

“Leadership is the result of action. If you act in a way that inspires, encourages, or engages others, you are a leader. It doesn't matter your title or position”

“Leadership is the result of action. If you act in a way that inspires, encourages, or engages others, you are a leader. It doesn't matter your title or position”

Management Traits

Tactical and Operational. They ensure each step of a task is completed and hold themselves accountable.

A Realist. Manages and maintains performance.

Task orientated. Excels in process planning and execution

More focused on day-to-day wins. Accountable for shorter-term results. A follower.

Common causes of conflict in a Team…

Personality Differences

Competing Goals and Priorities

Breaches to Work Conditions or Contract Terms

Ego and Pride

Ineffective communication

Unhealthy Power Dynamics

Poor Work Environments

Change and Uncertainty

Handling difficult situations

Make sure you have your facts straight before you begin.

Prepare what you are going to say and why you are going to say it.

Gather solid examples of the behaviour you are addressing.

Challenge your assumptions – are my expectations wrong?

Ask for advice or a different perspective

Process your emotions, ask for time, handle the situation when you

feel calm

Ask questions, probe and listen

Use feedback techniques

Steps to Delegation

Steps to Delegation: Identify the task... Review/Thank.

Performance management

1. Identify the task

2. Choose who to delegate the task to

3. Confirm level of interest

4. Clearly define the task

5. Clarify level of responsibility, authority, and accountability

6. Establish timeframes and completion date

7. Express confidence

8. Monitor progress and give feedback

9. Give credit

10. Review/Thank

Performance Management

Performance management is focused on achieving results through people. It is a structured process designed to support individuals and teams in reaching their full potential, while simultaneously contributing to the organization’s overall aims, goals, and success.

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0207 987 3777

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