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Discipline and Grievance in the WorkplaceDiscipline and Grievance in the Workplace

Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.

From £495 List price £650

Who is this course for?

This one-day workshop is designed for managers, HR professionals, and team leaders who are responsible for handling disciplinary and grievance matters within their organisations.

It is also suitable for those aspiring to take on such roles, providing them with a solid foundation in understanding and managing workplace issues effectively.

Discipline and Grievance in the Workplace

Benefits

Attending this course will equip participants with the essential skills and knowledge to handle disciplinary and grievance situations confidently and fairly. By the end of the training, attendees will be adept at implementing appropriate procedures, ensuring compliance with legal standards, and maintaining a harmonious workplace environment

Course Syllabus

Understanding Discipline and Grievance

Definition and importance of discipline and grievance in the workplace
Legal framework and organisational policies
Common causes of disciplinary and grievance issues

Managing Disciplinary Issues

Identifying and investigating misconduct
Conducting disciplinary meetings
Appropriate disciplinary actions and sanctions

Handling Grievances

Recognising grievances and their impact
Grievance handling procedures
Effective communication and resolution techniques

Case Studies and Practical Scenarios

Real-life case studies
Group discussions skills-based activities
Applying learnt techniques to hypothetical scenarios

Action Planning

Create a tangible action plan with next steps

"What do I get on the day?"

Arguably, the most experienced and highest motivated trainers.

Face-to-face training

lunch

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

  • Bloomsbury
  • Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits

Online training

online training (virtual)

Regular breaks throughout the day.

Learning tools

in-course handbook

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.

What to expect when training

Training Formats & Services

  • On a public schedule at one of our
    London training venues.
  • On-site at your company office UK wide
  • Near-site, at a location close to you
  • Tailored courses to your requirements
  • Productivity Training Programs
  • Consultancy
  • Bespoke one-to-one
  • Rollout
  • TNA
  • Upgrade
  • Case studies

Public schedule dates

Next date Location Price
Fri 2 JanLimehouse £495
Thu 15 JanOnline£495
Tue 3 FebBloomsbury £495
Mon 16 FebOnline£495
Wed 4 MarLimehouse £495
Wed 18 MarOnline£495

And 24 more dates...

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Training manual sample

Below are some extracts from our Discipline and Grievance in the Workplace manual.

What are the most common causes of disciplinary and grievance issues?

Discipline Issues

Discipline issues occur when employees do not follow the rules or meet the expected standards of behaviour and performance. Here are some common causes:

  1. Attendance Problems:
    • Absenteeism: Employees frequently not showing up for work without valid reasons.
    • Lateness: Regularly arriving late or leaving early.
  2. Performance Issues:
    • Low Productivity: Employees not completing their work efficiently or to the expected standard.
    • Poor Quality of Work: Consistently producing work that does not meet the required quality.
  3. Behavioural Problems:
    • Insubordination: Refusing to follow reasonable instructions from supervisors.
    • Disruptive Behaviour: Engaging in actions that disturb the workplace, like arguing, being rude, or bullying.
  4. Policy Violations:
    • Breaking Company Rules: Not adhering to company policies, such as dress codes, safety procedures, or IT usage guidelines.
    • Ethical Violations: Engaging in dishonest or unethical behaviour, like theft or fraud.

Grievance Issues

Grievance issues arise when employees feel they have been treated unfairly or have concerns about their work environment. Here are common causes:

  1. Work Conditions:
    • Unsafe Work Environment: Concerns about health and safety at work.
    • Poor Facilities: Inadequate tools, equipment, or workplace amenities.
  2. Interpersonal Conflicts:
    • Bullying or Harassment: Being subject to unwanted behaviour, including intimidation, offensive jokes, or physical threats.
    • Discrimination: Unfair treatment based on race, gender, age, religion, disability, or other protected characteristics.
  3. Workload and Job Design:
    • Overwork: Excessive workload or unrealistic job demands.
    • Lack of Opportunities: Limited chances for career growth, development, or promotion.
  4. Management Practices:
    • Unfair Treatment: Perception of favouritism, unfair disciplinary actions, or bias in performance evaluations.
    • Poor Communication: Lack of clear, consistent, and transparent communication from management.

Why These Issues Matter:

Addressing discipline and grievance issues promptly and effectively is crucial for a healthy workplace. Unresolved issues can lead to decreased employee morale, lower productivity, and even higher turnover rates.

 

In groups, take 1 issue at a time and estimate the potential impact of each on

Productivity

Efficiency

Profit

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