Running Performance Reviews

Who is this course for?

Anyone currently in line management or about to step into a similar role where regular staff appraisals will be carried out.

Benefits

• Understand the benefits of a structured performance appraisal system


• Plan and prepare for appraisals/review meetings


• Test appraisal techniques before implementation


• Get the most from your review meetings


• Conduct motivational reviews

Performance management

Why have appraisals/reviews?
How a review process benefits everyone
Identify the required skills

Review process

Appraisal preparation
Building a conducive meeting environment
Embellishing your personality on the review

Key appraisal skills

Start discussions effectively and professionally
Questioning types; leading, open and closed.
Listening skills
Delivering feedback
Making appraisals motivational

Running a review

Meeting structure
Detail and paperwork
Cater for differences of viewpoint

The challenging review

Factfinding
Understanding the issues
Current performance standards
Setting objecives
Implementing coaching and support

Development of performance

Development plans
Setting objectives
Identify career goals
Recording and summarising agreed actions
Key course takeaways and agreed next steps

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

• Bloomsbury
• Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Virtual training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.