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View Live Stats View ReviewsManagement Skills to Survive and Thrive
Navigating Management in Uncertain Times
Face to face / Virtual public schedule & onsite training. Restaurant lunch included at STL venues.
From £495 List price £650
- 1 day Instructor-led workshop
- Courses never cancelled
- Restaurant lunch
Syllabus
Who is this course for?
This one-day course is tailored for professionals who aim to enhance their management skills, particularly in navigating through challenging economic climates.
It is ideal for those seeking to maintain focus on their core objectives and leverage their most valuable assets - colleagues, employees, suppliers, customers, and all other contacts, during periods of uncertainty.
Benefits
Delegates will gain the ability to think creatively and solve problems using established models and tools. They will learn effective networking strategies to manage stakeholders and receive benefits.The course also emphasises the importance of strategic objectives aligned with business needs, leadership vision as a driver for success, motivation techniques to foster a positive culture, and stress management skills.
kills.
Course Syllabus
Creative Thinking
Explore innovative approaches to problem-solving and decision-making that can be applied in various business scenarios.
Stakeholder Management
Identifying key assets: colleagues, employees, suppliers, and customers.
Strategies for optimizing resource use and minimising risks.
Learn to identify and engage with key stakeholders to build successful networks and maximise opportunities.
Effective Communication
Enhance your feedback skills using the EEC model to drive continuous improvement and effective communication.
Strategic Planning
Develop SMARTER objectives that align with your business’s strategic direction and long-term goals.
Techniques to maintain focus on core objectives during challenging times.
Leadership Vision
Discover how to craft and communicate a compelling vision to inspire and guide your team towards success.
Motivation Techniques
Acquire strategies to gain commitment and foster a ‘can-do’ culture within your organisation.
Ownership and Accountability
Encourage personal responsibility and ownership among team members to improve performance and outcomes.
Stress Management
Identify stress triggers and learn practical methods to manage stress effectively for yourself and your team.
Implementing workplace well-being initiatives.
Prices & Dates
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Virtual training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
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Training manual sample
Below are some extracts from our Management Skills to Survive and Thrive manual.
Management Skills to Survive and Thrive
Creative Thinking:
- Diverse
Perspectives: When assembling teams, seek diversity in terms of
backgrounds, experiences, and expertise. A mix of viewpoints can lead to
innovative solutions. For instance, engineers collaborating with
designers or marketers can yield fresh insights.
- Brainstorming
Techniques:
- Classic
Brainstorming: Gather a group, set a time limit, and generate as
many ideas as possible without judgment. Quantity matters initially;
quality emerges later.
- Reverse
Brainstorming: Instead of generating solutions, focus on creating
problems. Then flip those problems into potential solutions.
- SCAMPER
Technique: Use this mnemonic to prompt creative thinking:
- Substitute:
What if we replaced X with Y?
- Combine:
Can we merge two existing ideas?
- Adapt:
How can we modify an existing solution?
- Modify:
What changes can enhance the current approach?
- Put
to another use: Can we repurpose something?
- Eliminate:
What if we remove a component?
- Reverse/Rearrange:
Flip the problem or process.
- Stakeholder
Management:
- Identify
Stakeholders:
- Primary
Stakeholders: Those directly impacted by your project (e.g.,
customers, employees, investors).
- Secondary
Stakeholders: Indirectly affected parties (e.g., suppliers,
regulators, local communities).
- Stakeholder
Analysis:
- Power-Interest
Grid: Plot stakeholders based on their power (influence) and
interest (concern) in your project.
- Engagement
Strategies:
- High
Power, High Interest: Collaborate closely and keep them informed.
- High
Power, Low Interest: Keep satisfied but don’t overwhelm.
- Low
Power, High Interest: Involve them selectively.
- Low
Power, Low Interest: Monitor but minimal engagement.
- Effective
Communication:
- Tailor
Messages: Adapt your communication style to resonate with each
stakeholder group. Investors may want financial data, while employees
may need motivational messages.
- Active
Listening: Understand their needs, concerns, and expectations.
- Transparency:
Be honest about challenges and progress.
- Feedback
Loop: Regularly seek feedback and adjust your approach.
- Effective
Communication using the EEC Model:
- Example:
Start by describing a specific behavior or situation. For instance,
“During our team meeting yesterday…”
- Effect:
Explain the impact of that behavior. “When you interrupted others, it
disrupted the flow of ideas.”
- Change:
Suggest a positive change. “Next time, let’s encourage everyone to share
their thoughts uninterrupted.”
- Strategic
Planning with SMARTER Objectives:
- SMARTER
Criteria:
- Specific:
Define precisely what you want to achieve. Avoid vague goals.
- Measurable:
Set quantifiable metrics. For instance, “Increase sales by 15%.”
- Achievable:
Ensure goals are realistic given available resources and constraints.
- Relevant:
Align objectives with your organization’s mission and long-term vision.
- Time-bound:
Set deadlines. “Launch the new product by Q4.”
- Evaluate
and Reevaluate: Continuously assess progress and adjust objectives
as needed.
- Crafting
and Communicating Leadership Vision:
- Purpose
and Values: Reflect on your organization’s purpose and core values.
What impact do you want to make?
- Aspirational
Yet Grounded: Dream big, but ground your vision in reality. Consider
both short-term wins and long-term impact.
- Emotional
Connection: Craft a vision that resonates emotionally. Inspire
passion and commitment.
- Consistent
Messaging: Communicate the vision consistently across all
- Motivation
Techniques: Motivating a team and fostering a positive, can-do culture
are critical for organizational success. Here are some strategies:
- Share
the Why: Clearly communicate the purpose and vision behind tasks or
projects. When team members understand the bigger picture, they feel more
connected and motivated.
- Involve
Team Members in Goal Setting: Empower them to contribute to defining
objectives. Ownership increases when they have a say in what they’re
working toward.
- Provide
Constructive Feedback: Regularly acknowledge achievements and offer
guidance for improvement. Positive reinforcement fuels motivation.
- Practice
Active Listening: Understand individual needs, concerns, and
aspirations. Show empathy and adapt your approach accordingly.
- Hold
Team Members Accountable: Set clear expectations and follow through.
Accountability reinforces ownership.
- Avoid
Micromanaging: Trust your team to execute tasks. Micromanagement
stifles autonomy and motivation.
- Show
Gratitude: Express appreciation for their efforts. A simple “thank
you” goes a long way.
- Ownership
and Accountability: Encouraging personal responsibility and ownership
within your team can significantly enhance performance and outcomes. Here
are some strategies:
- Shared
Vision: Create a clear vision that guides your team’s work. When team
members feel connected to a larger purpose, they are more likely to take
ownership.
- Collaborative
Goal-Setting: Involve team members in setting objectives. Shared
goals foster a sense of responsibility and commitment.
- Feedback
Culture: Regularly provide constructive feedback. Acknowledge
achievements and address areas for improvement.
- Lead
by Example: As a leader, demonstrate ownership and accountability.
When team members see you taking responsibility, they’re more likely to
follow suit.
- Transparent
Communication: Be open about challenges and setbacks. Encourage team
members to do the same.
- Performance
Metrics: Set clear performance metrics and hold everyone
accountable. Celebrate successes and address deviations promptly123.
- Stress
Management: Identifying stress triggers and implementing effective
coping strategies is crucial for maintaining well-being. Here are
practical methods:
- Identify
Stressors:
- Make
a list of factors that contribute to your stress. Recognize patterns and
common stress triggers.
- Understand
that stress affects individuals differently. What stresses one person
may not affect another in the same way.
- Time
Management:
- Set
realistic priorities and learn to say no when necessary.
- Allocate
time for hobbies and interests to recharge.
- Healthy
Habits:
- Avoid
relying on alcohol, drugs, or compulsive behaviors to reduce stress.
These can exacerbate stress.
- Seek
social support—connecting with others helps alleviate stress.
- Mindfulness
Techniques:
- Practice
deep breathing, meditation, or guided imagery to manage stress in the
moment.
- Be
self-aware and recognize when stress is building up.
- Physical
Well-Being:
- Get
adequate sleep, exercise regularly, and maintain a balanced diet.
- Avoid
unhealthy coping mechanisms.
- Seek
Professional Help:
Remember, taking care of your own well-being allows you to
lead effectively and support your team.
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