Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
| (122 reviews, see all 108,188 testimonials) |
From £495 List price £650
This course is suitable for managers and supervisors who want to drive the performance of their team.
The course will cover many key fundamentals of being a successful manager, so is suitable for both those relatively new to management and those who want to refresh and sharpen up their skills.
You may also be interested in our change management training courses.
Understanding Performance
Understand team performance management and the qualities of an effective team
Measuring performance
The task, the team, the individual
Identify your leadership style and how this contributes to team performance
Feedback and Objectives
Agreeing goals
Coordinating objectives
Giving and receiving feedback
Questioning and listening skills
Managing the Team
Understanding team dynamics
Playing to individual strengths
Performance conversations
Clarifying expectations
Supporting the Team
Effective communication
Accountability, contribution and added value
Avoiding bias
Develop coaching skills to grow and empower your team
Motivating the Team
What makes a good motivator?
Motivational techniques
Adapt your style to motivate your team effectively
Create a team vision
Arguably, the most experienced and highest motivated trainers.
Training is held in our modern, comfortable, air-conditioned suites.
A hot lunch is provided at local restaurants near our venues:
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Available throughout the day:
Regular breaks throughout the day.
Contains unit objectives, exercises and space to write notes
Your questions answered on our support forum.
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SZ & W Ltd
Gary Jones,
UK Field Service Manager
Great day and a lot taken on board.
Team Performance Management
Kickstart
Sophia Selimia,
Support Supervisor
I really enjoyed this training session, great trainer Jaques. I will be implementing the course into my work in hope to improve team performance.
Team Performance Management
Syncreon Automotive
Elena Hobbs,
Packaging Manager
Would be great to have the participants to the course interact a bit more with each other rather than just listen to the trainer and interact with the trainer.
A bit more story and experience sharing would be good, although we had a fair amount.
Team Performance Management
| Next date | Location | Price |
|---|---|---|
| Mon 12 Oct | Limehouse | £495 |
| Tue 17 Nov | Online | £495 |
| Tue 22 Dec | Bloomsbury | £495 |
| Tue 16 Feb | Online | £495 |
| Fri 5 Mar | Limehouse | £495 |
| Mon 17 May | Bloomsbury | £495 |
And 6 more dates...
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Excellent
FMB Oxford Ltd
Ray P
Introduction to Management
"I have found this training course an inspiration and I know it will be a real benefit to me in my working and personal life."
Tutorials and discussions on MS Office
MS Office tips to save you time
MS Office shortcut keys for all versions
Handy info on industry trends
Latest news & offers
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Below are some extracts from our Team Performance Management manual.
Organisation
Manager
Team
Poor communication
Micro-management
Unclear goals
Egos / personality differences
Lack of freedom and responsibility
Conflict with other teams
Wrong skill-sets or attitudes
Missing leadership skills
Information
Do they know and understand the result required?
Motivation
Are they motivated to produce the results you have agreed?
Resources
Do they have the physical resources to get the results expected?
Competence
Do they have the skills and ability to perform the task?
Come from within
Are given to you
High Will / Low Skill
Enthusiastic beginner - new to a project, role or task
Lacks skill
Confident and motivated
High Will / High Skill
Skilled worker
Looking for new challenges and opportunities to grow and develop
Confident and motivated
ANALYTICAL
Focus on Facts
Logical
Deliberate
Objective
Like facts and figures
Practical
Precise
Systematic
Task focused
DRIVER
Focus on Action
Practical and pragmatic
Translates ideas into action
High standards for self and others
Relentless in pursuit of goals
Results orientated
Decisive
Technical
Efficient
AMIABLE
Focus on Feelings
People-oriented
Astute, perceptive and insightful
Able to interpret behaviour
Generates co-operation and teamwork
Empathic
Informal
Persuasive
Diplomatic
EXPRESSIVE
Focus on Ideas
Big picture visionary
Innovative
Imaginative
Original
Creative problem solver
Change orientated
Quick thinking
Enthusiastic
ANALYTICAL
Support their need to process information slowly
Be armed with facts to back up opinions
Allow time for questions
Provide detail
Be patient in decision making
DRIVER
Support their goals and objectives
Be precise, efficient, brief and goal-orientated
Present summary information
Explain what’s in it for them
Specific
Timely
Expressed Directly
Behaviour-Focussed
Actionable
Helpful
Example
Andy, I noticed you talked over everyone in the meeting yesterday
Effect
This meant that others were unable to share ideas that may benefit the project
Keep/Change
What can you do in future to make sure everyone gets a chance to speak?
Coaching is a process that aims to improve performance
Coaching involves the belief that the individual has the answers to their own problems within them
Coaching is helping them to create practical, step-by-step action plans to reach goals
Specific Coaching
Short term and led by the coach
TrustScore
4.9
/ 5
2488 reviews
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Formerly Best Training
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All prices offered for business users and exclude VAT. E&OE
Software Training London Ltd. t/a STL
2nd Floor, CA House, 1 Northey Street,
Limehouse Basin, London, E14 8BT, United Kingdom.
Registered in England and Wales.
