Instructor-led training -

Conflict ResolutionConflict Resolution

Face to face / Virtual closed & onsite training. Restaurant lunch included at STL venues.

  • 1 day Instructor-led workshop
Everyone in the workplace encounters workplace stress: angry, aggressive or demanding customers, service users and even colleagues; delivering objectives, meeting deadlines and managing priorities. Conflict Resolution will help you understand the many aspects of conflict and how best to resolve it, and what difference you can make, either calming or escalating a confrontation.

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