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Conflict ResolutionConflict Resolution

NOTE: Face to face training temporarily paused due to COVID-19 pandemic. Virtual classroom training available, please contact us to arrange your training.

  • 1 day Instructor-led workshop
Everyone in the workplace encounters workplace stress: angry, aggressive or demanding customers, service users and even colleagues; delivering objectives, meeting deadlines and managing priorities. Conflict Resolution will help you understand the many aspects of conflict and how best to resolve it, and what difference you can make, either calming or escalating a confrontation.

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