99.4% Of all customers recommend us, we're so confident about our results we publish all reviews and stats
View Live Stats View Reviews
Personal Effectiveness for Managers
Face to face public schedule & onsite training now available. Lunch currently unavailable.
Virtual classroom training continues. Can't find what you are looking for? Get in touch.
- 1 day Instructor-led workshop
Syllabus
Who is this course for?
Anyone new to a management role and looking to learn the tools and techniques that will provide a firm foundation upon which to develop a career in management.
Benefits
- Review the dynamics of people management
- Understand what a manager's role and responsibilities are
- Assess your own management style and how to tailor it to different personalities
- Become confident with implementing new practices
- Learn how to apply motivational techniques
Course Syllabus
Being a manager
Identify key role and characteristics of a manager
Self assessment
Setting the bar on personal and team standards
Ownership, challenges and relevance
Process of management
Identify goals
Using SMART objectives
Planning outcomes
Team collaboration
Assigning tasks
Coaching and reviewing results
Self management basics
Basic coping skills
Time management tips
Nurturing your management skills
Gain the best results by understanding and leveraging your personal style
Run a SWOT analyis. Where are your strengths, weaknesess and areas to improve?
Communicating
Effective questioning
Active listening
Communicate assertively
Delegating and motivating
Understand the delegation process
Share the vision
Grow and develop your people
Individual and team performance
Setting an acceptable standard
Techniques for dealing with challenging people and circumstances
Performance coaching
Overview of performance management process
Taking things forward
Key takeaways and a committed implementation plan
What you get
"What do I get on the day?"
Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.
Lunch
Lunch is provided at a local restaurant or pub. Browse the sample menus:
Breaks and timing
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits

Virtual training

Regular breaks throughout the day.
Learning tools

In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered by qualified trainers online.
Training formats & Services
Training formats available
|
Thanks. Your download will begin shortly.
Please help us
Share or create a link to this manual today!
Just follow these simple instructions...