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Face to face / Virtual public schedule & onsite training. Restaurant lunch included at STL venues.
From £446 List price £650
- 1 day Instructor-led workshop
- Courses never cancelled
- Restaurant lunch
Syllabus
Who is this course for?
Anyone new to a management role and looking to learn the tools and techniques that will provide a firm foundation upon which to develop a career in management.
Benefits
- Review the dynamics of people management
- Understand what a manager's role and responsibilities are
- Assess your own management style and how to tailor it to different personalities
- Become confident with implementing new practices
- Learn how to apply motivational techniques
Course Syllabus
Being a manager
Identify key role and characteristics of a manager
Self assessment
Setting the bar on personal and team standards
Ownership, challenges and relevance
Process of management
Identify goals
Using SMART objectives
Planning outcomes
Team collaboration
Assigning tasks
Coaching and reviewing results
Self management basics
Basic coping skills
Time management tips
Nurturing your management skills
Gain the best results by understanding and leveraging your personal style
Run a SWOT analyis. Where are your strengths, weaknesess and areas to improve?
Communicating
Effective questioning
Active listening
Communicate assertively
Delegating and motivating
Understand the delegation process
Share the vision
Grow and develop your people
Individual and team performance
Setting an acceptable standard
Techniques for dealing with challenging people and circumstances
Performance coaching
Overview of performance management process
Taking things forward
Key takeaways and a committed implementation plan
Prices & Dates
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Virtual training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
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Testimonials
Elmec Southern Ltd
James Gatehouse,
Contracts Manager
Thank you for a great course, I really took a lot from it.
Personal Effectiveness for Managers
Real Estate Management (UK) Limited
Jelena Polakova,
Operations Manager
The course was just right
Personal Effectiveness for Managers
KERB Group Ltd
Toby Chaplin,
Head Of Sales (Events)
Hard to score the value question as we don't know how much course cost.
Tony was great and really engaging.
Personal Effectiveness for Managers
Training manual sample
Below are some extracts from our Personal Effectiveness for Managers manual.
What is Team Performance Management?
Team performance management is the process of:
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Identifying team behaviours and goals that will lead to organisational success
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Changing the behaviours of the team to reach these goals
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Ensuring the team work together effectively and efficiently
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Aligning the goals of the team with overall strategic aims
Benefits of Performance Management
An effective team is important in helping an organisation achieve incredible results, and an underperforming team can cause disruption, missed deadlines and failed delivery.
However, team performance management doesn’t just provide benefit to the overall organisation, but also to you as a manager and to each individual team member.
Below are some examples of the benefits of team performance management:
The Qualities of Effective Teams
Effective teams have recognisable and measurable qualities, some of which are outlined below.
Consider:
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Where are the strengths of your team?
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Which areas are weaker within the team?
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Where should your focus be going forward?
Barriers to Performance Management
It is not easy managing a group of diverse individuals, especially when the team is undergoing changes in priorities, personnel or leadership. Leaders shouldplan to overcome barriers which can impede effective team performance.
Below are some examples of the barriers you may experience:
The Five Dysfunctions of a Team
Patrick Lencioni, 2002
These barriers affect each team in different ways and to varying extents. However, research has found there are five natural problemsthat lie at the core of every team.Luckilythese causes of dysfunction are identifiable and curable, so to improve the performance and effectiveness of your team, focus on the five factors below:
It is important to consider how we can we turn these dysfunctions into positives and achieve success.
For example:
Trust can be developed through collaboration, a sharing of clear goals and a team vision and through strong leadership. Conflict can be managed by communicating clearly, considering the needs of the task, the team and the individual. Commitment can be gained by solving problems, strong decision making and ensuring roles within the team are clearly defined. Accountability is achieved through the team’s willingness to change, by understanding each team member’s personality and interests and by developing the right management tools. And finally, by paying attention to results we can celebrate and reward the team, give and receive appropriate feedback and create effective team rules.
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