Personal Effectiveness for Managers

Who is this course for?

Anyone new to a management role and looking to learn the tools and techniques that will provide a firm foundation upon which to develop a career in management.

Benefits

• Review the dynamics of people management
• Understand what a manager's role and responsibilities are
• Assess your own management style and how to tailor it to different personalities
• Become confident with implementing new practices
• Learn how to apply motivational techniques

Being a manager

Identify key role and characteristics of a manager
Self assessment
Setting the bar on personal and team standards
Ownership, challenges and relevance

Process of management

Identify goals
Using SMART objectives
Planning outcomes
Team collaboration
Assigning tasks
Coaching and reviewing results

Self management basics

Basic coping skills
Time management tips

Nurturing your management skills

Gain the best results by understanding and leveraging your personal style
Run a SWOT analyis. Where are your strengths, weaknesess and areas to improve?

Communicating

Effective questioning
Active listening
Communicate assertively

Delegating and motivating

Understand the delegation process
Share the vision
Grow and develop your people

Individual and team performance

Setting an acceptable standard
Techniques for dealing with challenging people and circumstances
Performance coaching
Overview of perfromance management process

Taking things forward

Key takeaways and a committed implementation plan

Qualified trainers

Training is held in our modern, comfortable, air-conditioned suites

"What do I get on the day?"

Lunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

• Bloomsbury
• Limehouse
• Southwark

Breaks and timing

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Joining information (how to get to our venues)

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered by qualified trainers online.