Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
From £495 List price £650
This one-day course is specifically designed for Personal Assistants (PAs) and Executive Assistants (EAs) who want to enhance their management capabilities.
Whether you’re new to the role or an experienced PA/EA, this program caters to your professional growth. It’s ideal for those seeking practical skills to excel in their dynamic roles within a business environment.
Effective Management
Principles of Managing People
Elements of Successful Management
Setting SMART Objectives
Evaluating team dynamics
Time Management
Prioritisation: Distinguishing between important and less critical tasks.
Effective time management tools
Motivation and Delegation
Understanding motivation and teamwork
Learning how to effectively delegate tasks
Mastering Communication Skills
Communication styles
Assertiveness techniques
Constructive feedback delivery
Active listening and questioning
Action Planning
Create a tangible action plan with next steps
Arguably, the most experienced and highest motivated trainers.
Training is held in our modern, comfortable, air-conditioned suites.
A hot lunch is provided at local restaurants near our venues:
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Available throughout the day:
Regular breaks throughout the day.
Contains unit objectives, exercises and space to write notes
Your questions answered on our support forum.
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Alfaco Partners Limited
Lucinda O'Dowd,
Junior Office Assistant
Everything was great. A fantastic course, thanks
Mastering Management Skills for PAs and EAs
| Next date | Location | Price |
|---|---|---|
| Wed 15 Jul | Online | £495 |
| Wed 29 Jul | Limehouse | £495 |
| Fri 14 Aug | Online | £495 |
| Fri 28 Aug | Limehouse | £495 |
| Mon 14 Sep | Online | £495 |
| Mon 28 Sep | Bloomsbury | £495 |
And 25 more dates...
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Excellent
FMB Oxford Ltd
Ray P
Introduction to Management
"I have found this training course an inspiration and I know it will be a real benefit to me in my working and personal life."
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Below are some extracts from our Mastering Management Skills for PAs and EAs manual.
Strategic Skills Enhancement: Learn how to navigate your unique position within the management team. Understand the critical role of PAs and EAs in organisational success.
Effective Communication: Develop assertiveness, and feedback delivery skills. Communicate confidently and professionally with colleagues and stakeholders.
Organisational skills: Master prioritisation, planning, and delegation techniques.
Team Building and Motivation: Assess team dynamics, encourage team members, and foster a collaborative work environment. Strengthen your ability to lead and motivate others.
- Effective Management
- Principles of Managing People
- Elements of Successful Management
- Setting SMART Objectives
- Evaluating team dynamics
Time Management
- Prioritisation: Distinguishing between important and less critical tasks.
- Effective time management tools
Motivation, Delegation, and Communication
- Understanding motivation and teamwork
- Learning how to effectively delegate tasks
- Communication styles
- Assertiveness techniques
- Constructive feedback delivery.
- Active listening and questioning
TrustScore
4.9
/ 5
2448 reviews
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Formerly Best Training
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All prices offered for business users and exclude VAT. E&OE
Software Training London Ltd. t/a STL
2nd Floor, CA House, 1 Northey Street,
Limehouse Basin, London, E14 8BT, United Kingdom.
Registered in England and Wales.
