Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.

From £495 List price £650

1 day Instructor-led workshop
Courses never cancelled
Restaurant lunch

Who is this course for?

This one-day course is specifically designed for Personal Assistants (PAs) and Executive Assistants (EAs) who want to enhance their management capabilities.

Whether you’re new to the role or an experienced PA/EA, this program caters to your professional growth. It’s ideal for those seeking practical skills to excel in their dynamic roles within a business environment.

Mastering Management Skills for PAs and EAs

Benefits

Strategic Skills Enhancement: Learn how to navigate your unique position within the management team. Understand the critical role of PAs and EAs in organisational success.

Effective Communication: Develop assertiveness, and feedback delivery skills.

Communicate confidently and professionally with colleagues and stakeholders.

Organisational skills: Master prioritisation, planning, and delegation techniques.

Team Building and Motivation: Assess team dynamics, encourage team members, and foster a collaborative work environment.

Strengthen your ability to lead and motivate others.

Course Syllabus

Effective Management

Principles of Managing People
Elements of Successful Management
Setting SMART Objectives
Evaluating team dynamics

Time Management

Prioritisation: Distinguishing between important and less critical tasks.
Effective time management tools

Motivation and Delegation

Understanding motivation and teamwork
Learning how to effectively delegate tasks

Mastering Communication Skills

Communication styles
Assertiveness techniques
Constructive feedback delivery
Active listening and questioning

Action Planning

Create a tangible action plan with next steps

View dates & prices

"What do I get on the day?"

Arguably, the most experienced and highest motivated trainers.

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

Bloomsbury
Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

Hot beverages
Clean, filtered water
Biscuits

Online training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.

Training Formats & Services

On a public schedule at one of our
London training venues.
On-site at your company office UK wide
Near-site, at a location close to you
Tailored courses to your requirements
Productivity Training Programs
Consultancy

Bespoke one-to-one
Rollout
TNA

Upgrade
Case studies

Summary

Alfaco Partners Limited

Lucinda O'Dowd,
Junior Office Assistant

Everything was great. A fantastic course, thanks

Mastering Management Skills for PAs and EAs

More testimonials

Public schedule dates

Next date	Location	Price
Fri 2 Jan	Limehouse	£495
Wed 14 Jan	Online	£495
Tue 3 Feb	Bloomsbury	£495
Fri 13 Feb	Online	£495
Wed 4 Mar	Limehouse	£495
Mon 16 Mar	Online	£495

And 24 more dates...

Buy now Public schedule Live

Get On-site/Closed quote

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TrustPilot

Excellent

FMB Oxford Ltd
Ray P

Introduction to Management

"I have found this training course an inspiration and I know it will be a real benefit to me in my working and personal life."

Resources

Blog

Tutorials and discussions on MS Office

Hints & Tips

MS Office tips to save you time

Cheat sheets

MS Office shortcut keys for all versions

Infographics

Handy info on industry trends

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Latest Feedback

98.70% customer recommendation
99.19% training objectives met
226,755 delegates trained
14,566 organisations trained

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Boost productivity & profitability with STL Training! 💼 ✅ No course cancellations 🖥️ Virtual or in-person in London 🍽️ Lunch included 📚 2 years of support This week: Word Intermediate—graphics, Excel data stl-training.co.uk/order/pricing_…t.co/QSQqMqK3Go