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Below are some extracts from our Team Leadership manual.

Workplace Behaviour Styles (Merrill & Reid Model) 

 

 

Instructions 

 

Circle the corresponding capital letter associated with one behaviour description for each questionChoose the one that best describes your behaviourCircle only one of the two, even if neither of the two statements seems to describe you exactly. 

 

Think in terms of what your behaviour is like most of the time. 

 

No. 

Statement 

Circle the letter 

1 

When talking to others, I usually make animated use of facial expressions, smiling, frowning and or nodding to emphasise ideas. 

B 

 

 

When talking to others, I am usually reserved and somewhat unresponsive in facial expressions, I would be seen as more poker faced. 

A 

2 

I usually emphasise ideas by changing tone and or volume of my voice to make points clear. 

 

R 

 

 

I make few uses of my voice to emphasise points or put ideas across. 

L 

3 

My actions are usually cautious or carefulI want facts and specific details when dealing with others. 

 

A 

 

 

My actions are usually open or eager with little effort to push for specific facts or details when dealing with othersI take a more intuitive approach. 

B 

4 

My facial expressions and posture usually look quiet and or submissive to others. 

 

L 

 

 

My facial expressions and posture usually look aggressive and or dominant to others. 

R 

5 

I usually appear to be deliberate, studied and or slow in my speech. 

 

L 

 

I usually appear to be quick, clear and or fast paced in my speech. 

R 

6 

My eye contact with others is usually infrequent while listening to them and I sometimes appear as if my eye contact is harsh, severe or serious. 

 

A 

 

 

My eye contact is usually frequent while listening to others and I would be seen by others as having a friendly accepting gaze. 

B 

 

 

7 

In conversation with others, I usually use my hands freely, with palms up, in open friendly gestures. 

 

B 

 

 

In conversation with others I usually make limited use of hands, hands are usually clenched tightly and or folded or hands on my cheek, thinker style. 

 

A 

 

8 

When greeting people I usually have a strong, firm handshake or a positive welcoming hand shake. 

 

R 

 

 

When greeting people I am somewhat cautious and may give no handshake or may appear to give an indifferent handshake. 

L 

9 

In conversation with others I usually display limited personal feelings, storytelling and or small talk during the conversation. 

 

A 

 

 

In conversation with others I usually share personal feelings (positive or negative) and or storytelling and small talk during the conversation. 

B 

10 

I usually ask questions more often than I make statements, when I talk. 

 

L 

 

I usually make statements more often than ask questions when I talk. 

R 

11 

I usually appear to be organised, clear and specific in my behaviour with others and I take the initiative to let people know what I want. 

 

R 

 

 

I usually appear to be somewhat indirect and general about what I want and may at times seem indefinite. 

L 

12 

In almost all contact with others I believe I am seen as attentive, responsive and would seem to enjoy the relationship. 

 

B 

 

 

In almost all contact with others I believe I am seen a preoccupied or vigilant and would seem guarded about the relationship. 

A 

13 

I usually tend to lean forward to make a point or express ideas. 

 

R 

 

I usually tend to lean back or not change when expressing ideas or making a point. 

L 

14 

During the conversation I tend to display considerable body movement and or I use my hands freely. 

 

B 

 

 

I tend to be controlled, stiff and or use limited body movements and use of my hands. 

A 

15 

My communications are clear, definite and to the point. 

 

R 

 

My communications tend to be vague, indefinite and not to the point. 

L 

 

 

16 

My actions are carefree, I express opinions and put little emphasis on specific opinion. 

 

B 

 

 

My actions are cautious, careful with emphasis on facts and specific detail. 

 

A 

17 

I make moderate use of my voice, a limited effort to stand my ground and I tend to leave situations unresolved. 

 

L 

 

 

I raise my voice to emphasise points, stand my ground and press for a decision. 

R 

18 

I see myself as serious, thoughtful and or critical. 

 

A 

 

I see myself as playful fun loving and or bantering. 

B 

19 

My facial expressions suggest supportive, co-operative attitudes. 

 

L 

 

My facial expressions suggest dominant, competitive attitudes. 

R 

20 

In decision-making I tend to operate on intuition and or my own or others opinions. 

 

B 

 

 

In decision making I operate on facts, hard information and validated sources. 

A 

21 

I make decisions quickly. 

 

R 

 

I prefer to take my time when making decisions. 

L 

22 

I tend to be undisciplined in my use of time – frequently unpunctual, poor at planning, priority setting etc. 

 

B 

 

 

I tend to be more disciplined in my use of time – usually punctual, time well planned, priorities set etc. 

A 

 

 

Scores  

 

Add up the number of times you have selected each letter and enter the total in the appropriate space provided below 

 

A 

  

B 

 

R 

 

L 

 

 

Scoring Sheet 

 

 

Analytical 

Driver 

 

 

L 

R 

 

 

   11  10   9  8   7   6   5   4   3   2   1 

  1   2   3   4   5   6   7   8   9  10  11 

 

11 

 

10 

 

9 

 

8 

 

7 

 

6 

 

5 

 

4 

 

3 

 

2 

 

1 

                                                 Task / 

 

 

 

 

 

 

 

 

 

 

  A 

 

 

 

 

 

 

 

 

  Reserved / asks 

Controlling 

 

 

 

 

 

 

 

 

 

 

                                                   A 

 

 

 

 

 

 

 

 

                                              Telling 

11 

 

10 

 

9 

 

8 

 

7 

 

6 

 

5 

 

4 

 

3 

 

2 

 

1 

1 

 

2 

 

3 

 

4 

 

5 

 

6 

 

7 

 

8 

 

9 

 

10 

 

11 

 

 

 

 

 

 

 

 

 

  B 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                         B 

 

1 

 

2 

 

3 

 

4 

 

5 

 

6 

 

7 

 

8 

 

9 

 

10 

 

11 

 

   11  10   9  8   7   6   5   4   3   2   1 

  1   2   3   4   5   6   7   8   9  10  11 

 

 

L 

R 

 

 

Amiable 

Expressive 

 

  

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