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Returning to Work – Effective Planning and Management
Face to face public schedule & onsite training now available. Restaurant lunch included at STL venues.
- 1 day Instructor-led workshop
Who is this course for?
This course is designed to help managers integrate their teams back in to the workforce after the challenges of working from home during COVID-19. It will equip participants with techniques to create communication plans for both the immediate and long-term return, with particular focus on managing fears and anxieties across the team. Managers will leave knowing how to use effective communication to support team members and build engagement during this difficult transition.
- Identify and plan for possible obstacles to returning to work
- Turn negatives in to new opportunities
- Adapt your communication style for each team member
- Build engagement and motivation in the team
- Create a robust communication plan
Preparation for returning to work
What is the status quo?
Identifying key issues using PEST analysis
Who is your team?
Identifying obstacles to returning to work
Assessing fears, uncertainties and doubts in the team
Understanding your team
Overcoming obstacles and securing buy-in
Identifying the positive in a negative situation
Know your team – communication styles, individual style, what’s the team’s preferred style?
Asking questions – effective use of questions, how to drill-down to the root cause
Using empathy to support staff and manage anxiety
Practical tools for implementing change
Responsibility – taking personal charge
Back to work checklist
Elephant in the room: Handling difficult conversations and addressing concerns
Planning for the future and adopting new ways of working
What you get
"What do I get on the day?"
Training is held in our modern, comfortable, air-conditioned suites.
Lunch is provided at a local restaurant or pub. Browse the sample menus:
Breaks and timing
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)
Available throughout the day:
- Hot beverages
- Clean, filtered water