Returning to Work – Effective Planning and Management

Who is this course for?

This course is designed to help managers integrate their teams back in to the workforce after the challenges of working from home during COVID-19. It will equip participants with techniques to create communication plans for both the immediate and long-term return, with particular focus on managing fears and anxieties across the team. Managers will leave knowing how to use effective communication to support team members and build engagement during this difficult transition.

Benefits

• Identify and plan for possible obstacles to returning to work


• Turn negatives in to new opportunities


• Adapt your communication style for each team member


• Build engagement and motivation in the team


• Create a robust communication plan

Preparation for returning to work

What is the status quo?
Identifying key issues using PEST analysis
Who is your team?
Identifying obstacles to returning to work
Assessing fears, uncertainties and doubts in the team

Understanding your team

Overcoming obstacles and securing buy-in
Identifying the positive in a negative situation
Know your team – communication styles, individual style, what’s the team’s preferred style?
Asking questions – effective use of questions, how to drill-down to the root cause
Using empathy to support staff and manage anxiety
Managing upwards

Action planning

Practical tools for implementing change
Motivation techniques
Responsibility – taking personal charge
Back to work checklist
Elephant in the room: Handling difficult conversations and addressing concerns
Planning for the future and adopting new ways of working

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

• Bloomsbury
• Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Virtual training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.