Public Schedule Face-to-Face & Online Instructor-Led Training - View dates & book

Instructor-led training -

Influence, Persuade, Succeed: Empowering your Performance in Business

Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.

From £495 List price £650

Who is this course for?

This dynamic one-day training course is designed for business professionals seeking to enhance their impact.

Whether you’re a seasoned leader, a salesperson, or an aspiring manager, this program equips you with practical techniques to influence and motivate others effectively.

Dive into the psychology of persuasion, learn compelling messaging strategies, and gain insights into successful communication. Elevate your skills and drive results in today’s competitive landscape.

Influence, Persuade, Succeed: Empowering your Performance in Busi...

Benefits

By participating in this workshop, you’ll gain practical insights into communication, negotiation, and relationship-building strategies.

Learn to convey ideas persuasively, handle objections, and secure commitment from stakeholders. Whether you’re a seasoned professional or just starting your career, this course equips you with essential tools to maximize your performance and drive results.

Course Syllabus

Understanding Influencing and Persuasion

Introduction to Influence: Explore the psychology behind influence and persuasion.
Effective Communication: Learn how to convey ideas clearly and persuasively.
Building Trust: Understand the role of trust in successful influence.

Techniques for Effective Influence

Listening Skills: Develop active listening techniques to identify key drivers.
Influencing Strategies: Explore various approaches to influence and adapt them to different scenarios.
Overcoming Resistance: Learn how to handle objections and resistance effectively.

Persuasion in Practice

Negotiation Skills: Understand the art of negotiation and persuasive communication.
Creating Compelling Proposals: Craft persuasive proposals that resonate with stakeholders.
Securing Agreement: Techniques for gaining commitment and buy-in.

Applying Influence in Real-world Scenarios

Stakeholder Management: Strategies for building and maintaining positive relationships.
Handling Difficult Conversations: Learn how to influence outcomes during challenging discussions.

Action Planning

Create a tangible action plan with next steps

"What do I get on the day?"

Arguably, the most experienced and highest motivated trainers.

Face-to-face training

lunch

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

  • Bloomsbury
  • Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits

Online training

online training (virtual)

Regular breaks throughout the day.

Learning tools

in-course handbook

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.

What to expect when training

Training Formats & Services

  • On a public schedule at one of our
    London training venues.
  • On-site at your company office UK wide
  • Near-site, at a location close to you
  • Tailored courses to your requirements
  • Productivity Training Programs
  • Consultancy
  • Bespoke one-to-one
  • Rollout
  • TNA
  • Upgrade
  • Case studies

Summary

RiverStone International

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Hannah Noble,
Continuous Improvement Analyst

Really enjoyed the day - friendly people, lunch was a great bonus and lots of relevant learning to take away and implement- perfect course for what I need in Continuous Improvement. Would definitely recommend!

Northwestern University In Qatar

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Jebaranjani De Rosairo,
Coordinator

Tony was an outstanding instructor—clear, engaging, and deeply insightful. He created a safe space for learning and made the principles of influencing and navigating difficult conversations both practical and empowering.

More testimonials

Public schedule dates

Next date Location Price
Tue 12 MayLimehouse £495
Wed 13 MayOnline£495
Wed 10 JunLimehouse £495
Fri 12 JunOnline£495
Fri 10 JulBloomsbury £495
Mon 13 JulOnline£495

And 26 more dates...

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TrustPilot

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Latest Feedback

  • 98.60% customer recommendation
  • 99.25% training objectives met
  • 232,690 delegates trained
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Training manual sample

Below are some extracts from our Influence, Persuade, Succeed: Empowering your Performance in Business manual.

Core Influence Principles 

People follow credible experts and prefer to say yes to those they like. 

Communication Techniques 

Know your audience, be clear and concise, structure your message, tell a story, use evidence, appeal to emotions, be confident, use questions, highlight benefits, use visuals, pause and listen. 

Building Trust 

The Trust Equation 
Credibility, Reliability, Intimacy, Self-orientation. 

Push vs Pull Strategies 

Push Strategy 
Directive approach when solution is known. Used by Sports Direct. 
 
Pull Strategy 
Collaborative approach for shared outcomes. Used by John Lewis Partnership. 

Understanding Resistance 

Logical, Emotional, Habitual, Personal, Organisational, Social. 

Negotiation Essentials 

Interests vs Positions 
Focus on why, not what. 

BATNA & WATNA 

BATNA & WATNA 
Know your best and worst alternatives. 

Feedback & Coaching Models 

REACT Model 
Respect, Express, Acknowledge, Collaborate, Take Action. 

Assertive Communication 

Using 'I' Statements 
Reduces defensiveness and encourages responsibility. 

Handling Difficult Conversations 

Difficult Conversations Framework 
Give notice, gather facts, ask questions, discuss, decide. 

Connect with us:

0207 987 3777

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