Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
From £495 List price £650
This programme will be of benefit if you:
This Cross-Cultural Awareness programme is intended to provide the understanding, skills and tools for you to adapt your behaviour to work more effectively in a multicultural environment
Defining Cultural Awareness
Understanding Cultural Awareness
What is Cross-Culture? - An interactive discussion
Practical Exercises to experience a cross-cultural business scenarios
Clarifying Attitudes & Values across Cultures
Components of communicating successfully across cultures
Attitudes & Values
Stereotyping
Types of Culture
Recognising similarities and differences between your Attitudes & Values, and theirs
Developing Cultural Sensitivity
Identifying differences & gaps in Communication Styles
Where might problems arise in business?
Job-related scenarios
Strategies to achieve a productive relationship
Living & Working in a specific country
Identify potential differences in the Business Environment
Anticipate possible Social Interactions
Deal with Culture Shock
Arguably, the most experienced and highest motivated trainers.
Training is held in our modern, comfortable, air-conditioned suites.
A hot lunch is provided at local restaurants near our venues:
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Available throughout the day:
Regular breaks throughout the day.
Contains unit objectives, exercises and space to write notes
Your questions answered on our support forum.
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Next date | Location | Price |
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Thu 8 Jan | Bloomsbury | £495 |
Fri 9 Jan | Online | £495 |
Thu 5 Feb | Limehouse | £495 |
Tue 10 Feb | Online | £495 |
Thu 5 Mar | Bloomsbury | £495 |
Thu 12 Mar | Online | £495 |
And 24 more dates...
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Excellent
Duracell UK
Graham L
Presentation Skills
"Extremely helpful course. Well paced, never felt bored. No topic felt redundant. Andrew was extremely friendly and engaging. Good level of interaction between presenter and us. I definitely feel more confident after today. Would recommend it to anyone."
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Below are some extracts from our Cross Cultural Awareness manual.
High and
Low Context Communication
High
Context Communication
Definition: High
context communication relies heavily on implicit messages and the context in
which the communication takes place. In high context cultures, many things are
left unsaid, and meaning is derived from the situation, the relationships, and
the shared understanding between communicators.
Characteristics:
1.
Implicit
Communication: Much of the communication is indirect. The
meaning is often inferred from non-verbal cues, tone of voice, and the
situation.
2.
Strong
Interpersonal Relationships: There is a
strong emphasis on long-term relationships and trust. Communication relies on
these established relationships to convey meaning.
3.
Non-verbal
Cues: Body language, facial expressions, and
gestures play a significant role in conveying messages.
4.
Contextual
Understanding: There is a shared understanding based on
common experiences and expectations. The context in which something is said is
crucial to understanding the message.
5.
Group
Orientation: High context cultures often emphasize group
harmony and collective well-being over individual achievement.
Examples of High Context Cultures:
Low Context
Communication
Definition: Low
context communication is explicit, with messages conveyed through words, and
there is less reliance on the situational context. In low context cultures,
communication is straightforward, and the meaning is clear from the message
itself.
Characteristics:
1.
Explicit
Communication: Information is communicated clearly and
directly through words. There is less reliance on non-verbal cues.
2.
Individualism: There is a stronger focus on individual expression and achievement.
Communication tends to be more direct and focused on the individual.
3.
Detailed
and Specific: Messages are detailed and specific, often
with a lot of explanation to ensure clarity.
4.
Verbal
Precision: Words are chosen carefully to convey the
exact meaning, and there is an emphasis on clear, precise language.
5.
Low
Reliance on Context: The context or situation in which something
is said is less important. The words themselves carry the primary meaning.
Examples of Low Context Cultures:
By recognising and adapting to these
communication styles, you can improve your effectiveness in diverse cultural
settings.
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