Building Confidence and Assertiveness at Work: Level 2Face to face / Online closed & onsite training. Restaurant lunch included at STL venues.
This course is for people who want to further develop their confidence and assertiveness.
You will learn techniques that include building your internal confidence, dealing with real life scenarios, and creating a plan for sustainable long-term assertiveness.
Familiarity of the areas covered on our Building Confidence and Assertiveness at Work: Level 1 course, or attendance of it.
Building internal confidence
Your inner dialogue
Confidence and belief
Trusting your judgement
Taking ownership of your feelings
Reframing negative thoughts and behaviours
Assertiveness in action with others
Planning ahead
Being assertive under pressure
Saying “Yes” and “No”
Managing your schedule assertively
Giving and receiving feedback
Understanding how confidence affects behaviours
Confidence scenarios
Making requests confidently
Dealing with manipulation
Presenting with confidence
Being assertive with senior managers, clients and stakeholders
Faking confidence when you don't feel it
Action planning
Continuing your growth in assertive communication
Techniques to stay confident in the long-term
Developing a personal action plan
Working with others for support
Arguably, the most experienced and highest motivated trainers.
Training is held in our modern, comfortable, air-conditioned suites.
A hot lunch is provided at local restaurants near our venues:
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Available throughout the day:
Regular breaks throughout the day.
Contains unit objectives, exercises and space to write notes
Your questions answered on our support forum.
Jablite Ltd
Louise Finney,
Key Account Manager
Excellent training session, very useful in everyday life, will recommend to others. Tony had just the right detail
Building Confidence and Assertiveness at Work: Level 2
Jablite Ltd
Louise Finney,
Key Account Manager
Excellent training session, very useful in everyday life, will recommend to others. Tony had just the right detail
Building Confidence and Assertiveness at Work: Level 2
Slough Borough Council
Lorna Tunstall,
CDOP Co-ordinator
I like the fact the course is guaranteed to run regardless of the number of attendees. There were 2 of us on the course (we are work colleagues!) and it worked really well.
One thing - Sarah referred to material included in the Basic course but we didn't have access to it. I felt that would have been useful to me doing the advanced course.
I really enjoyed the course and Sarah was a good trainer.
Building Confidence and Assertiveness at Work: Level 2
Loading content...
Excellent
Motability Operations
Joshua Green
Attended the Assertiveness training…
"Attended the Assertiveness training.... Super useful and productive day. Trainer very efficient and made the day very engaging."
Tutorials and discussions on MS Office
MS Office tips to save you time
MS Office shortcut keys for all versions
Handy info on industry trends
Latest news & offers
TrustScore
4.9
/ 5
2394 reviews
Call for assistance
We will call you back
Formerly Best Training
© 2025 STL. All Rights Reserved.
All prices offered for business users and exclude VAT. E&OE
2nd Floor, CA House, 1 Northey Street, Limehouse Basin, London, E14 8BT, United Kingdom.
