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Stress Management

Wellbeing in the Workplace

Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.

Who is this course for?

This course is for those whose role involves stressful situations or those who are responsible for colleagues who work under stress. The approaches covered during the day will benefit anyone who wants to remain calm and centred whilst effectively dealing with the stresses and strains of their job.

Stress Management - Training course

Benefits

By the end of the course delegates will have a clear understanding of the types of stress they may encounter and have at their disposal a collection of practical techniques and strategies to reduce stress whilst remaining effective.

Course Syllabus

Stress

Self-assessment
Finding the source of stress
The building blocks of stress
Early warnings and how to use them
Impact of Stress

What we can do

Our unique Stress patterns
Interrupting the cycle of Stress
Finding and keeping focus
Taking action and responsibility
Reducing the impact of Stress

Stressful scenarios

Dealing with change
Handling conflict
Delivering bad news
Dealing with difficult people
Procrastination
Working with stressed people

Next steps

Stress checklist
Action planning

"What do I get on the day?"

Arguably, the most experienced and highest motivated trainers.

Face-to-face training

lunch

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

  • Bloomsbury
  • Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits

Online training

online training (virtual)

Regular breaks throughout the day.

Learning tools

in-course handbook

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.

What to expect when training

Training Formats & Services

  • On a public schedule at one of our
    London training venues.
  • On-site at your company office UK wide
  • Near-site, at a location close to you
  • Tailored courses to your requirements
  • Productivity Training Programs
  • Consultancy
  • Bespoke one-to-one
  • Rollout
  • TNA
  • Upgrade
  • Case studies

Virtus

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Stefanie Dearden,
Team Assistant

Brilliant experience. I left feeling better informed about how to manage stress and with concrete plans on how to tackle the challenges I personally face.

Crown Prosecution Service

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Michelle Wellington,
Paralegal Officer

Good workshop to adopt with working practice

rpa:group

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Terry Cowan,
Architectural Team Leader

I found Andrew to be very engaging and a pleasure to listen to, and interact with. I identified at the start my objective to achieve from the course and that was met. I have done a few courses with a similar theme, so it was good to come away with at least one thing I can put into practice.

More testimonials

Public schedule dates

Next date Location Price
Thu 7 MayBloomsbury £470
Fri 5 JunLimehouse £495
Fri 19 JunOnline£495
Tue 7 JulLimehouse £495
Mon 20 JulOnline£495
Wed 5 AugLimehouse £495

And 25 more dates...

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Training manual sample

Below are some extracts from our Stress Management manual.

Symptoms of Stress

  • Low concentration
  • Headaches
  • Anger/Irritation
  • Palpitations
  • Sleep problems
  • Negativity
  • Feeling hopeless
  • Avoiding responsibilities
  • Inappropriate use of humour
  • Crying
  • Weight gain/loss
  • Confusion over priorities

Finding the Source of Stress

Organisational Factors

Factors relating to the wider organisation, how your organisation does things, for example promotes people

Individual Factors

Impact of relationships with others and other personal issues

Job Concerning Factors

Role specific stressors, for example monotonous nature of job

Extra-Organisational Factors

Issues outside the organisation causing stress, for example inflation, COVID

Job Concerning Factors (Expanded)

  • Monotonous nature of job
  • Unsafe and unhealthy working conditions
  • Relationship with manager
  • Too many tasks
  • Tasks not within job role
  • Quantity/quality expectations
  • Poor communication

 

Extra-Organisational Factors (Expanded)

 

  • Inflation
  • Technological change
  • COVID
  • Social changes
  • Travel/commuting
  • Housing crisis
  • Politics and War
  • Brexit

Saying NO without saying no

The Affirmative Statement

Yes, I’d love to help you with that

The Softening Statement

I can see that you’ve got a lot on your plate

State Reasons

Looking at my schedule though, I have a lot of deadlines to meet today

Disagree

So, I won’t have time to help you today

Compromise/Alternatives

I could fit in some time tomorrow morning if that works?

Alter

If you can’t avoid a stressful situation, try to alter it…

  • Express your feelings instead of bottling them up
  • Be willing to compromise
  • Be more assertive
  • Find balance

Accept

Some sources of stress are unavoidable. Acceptance may be difficult, but in the long run, it's easier than fighting against a situation you can't change.

  • Don’t try to control the uncontrollable
  • Look for the upside
  • Learn to forgive
  • Share your feelings

Adapt

If you can't change the stressor, change yourself. You can adapt to stressful situations and regain your sense of control by changing your expectations and attitude.

  • Reframe problems
  • Look at the big picture
  • Adjust your standards
  • Practice gratitude

Choose and control your thoughts

Your train is delayed, and you are going to be late for your meeting

Unhelpful

  • Why is this happening to me, it's so unfair
  • I am so frustrated and stressed now
  • Remain stressed and frustrated throughout the meeting, can't think straight, biting people's heads off

Helpful

  • I am usually on time, I can’t change this situation
  • Breathe. Think about how I can add value to the meeting
  • Apologise. Participate in a successful meeting

Delivering Bad News

Cushion the audience

“I know that this project is very important to you”

Bridge to the subject

“I need to tell you”

Give the explanation

“I suddenly have six new customers to deal with”

Deliver the news clearly

“I won’t be able to complete the report by Friday”

Offer alternatives

“I have time to complete it on Monday”

Work to rebuild relationships

Don’t let your stress affect your body language and tone of voice, try to stay friendly!

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