Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
| (102 reviews, see all 107,374 testimonials) |
From £495 List price £650
This course is for anyone whose role involves persuading others to adopt a particular viewpoint or course of action. The techniques covered are equally effective in business and sales settings and can be put into practice straight away.
Influencing in practice
Analysing influence
Trust and rapport
What we do and what we say
Drivers and motivation
Influencing through listening
Establishing the perspective of others
Addressing their needs
Working with resistance
Retaining control
Finding Win / Win solutions
The Influence cycle
Finding a personal persuasive style
Values
Discovering your preferred approach
Action planning
Arguably, the most experienced and highest motivated trainers.
Training is held in our modern, comfortable, air-conditioned suites.
A hot lunch is provided at local restaurants near our venues:
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Available throughout the day:
Regular breaks throughout the day.
Contains unit objectives, exercises and space to write notes
Your questions answered on our support forum.
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Westmill Foods
Adam Protheroe,
National Account Manager
No immediate thoughts on how to improve the course, I found Andrew to be highly engaging and intelligent as well as friendly and polite. he kept things relevant throughout and managed to maintain complete engagement of the entire group at all times.
Influencing Skills
The Old Vic Theatre
Finance Manager
Very happy with the course, good pace, good discussions and I have some useful tools to try out in the workplace.
Influencing Skills
FERROVIAL CONSTRUCTION (UK) LTD
Manuel Fontaneda,
Agent
Ithas been great for a day, It would be good to have more sessions to go through all with more detail and put things in practice.
Influencing Skills
| Next date | Location | Price |
|---|---|---|
| Wed 29 Jul | Bloomsbury | £510 |
| Fri 14 Aug | Online | £495 |
| Fri 28 Aug | Limehouse | £495 |
| Mon 14 Sep | Online | £495 |
| Mon 28 Sep | Bloomsbury | £495 |
| Wed 14 Oct | Online | £495 |
And 25 more dates...
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Excellent
Duracell UK
Graham L
Presentation Skills
"Extremely helpful course. Well paced, never felt bored. No topic felt redundant. Andrew was extremely friendly and engaging. Good level of interaction between presenter and us. I definitely feel more confident after today. Would recommend it to anyone."
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Below are some extracts from our Influencing Skills manual.
Every day
At work
At home
With friends
With customers
We are being influenced by people, places, events and situations at all times.
Influence
The capacity to have an effect on the character, development, or behaviour of someone or something.
Persuasion
The process of convincing someone to do or believe something through reasoning or argument.
Manipulation
Controlling someone or something to your own advantage, often unfairly or dishonestly.
Who are you dealing with?
• What do you want or need from them?
• Why do you need it?
• What is important to you?
• What do they want or need?
• Why should they do what you want?
• What is in it for them?
• What is most important to them?
• Walk a mile in their shoes
• Put yourself in their position
• Try and see the world from their perspective
• Find what is REALLY important to them
Analytical Style
• Appealing to the facts and data
• Can take longer to decide
• Systematically approaches
Driver Style
• Results focused
• Direct and decisive
• Likes efficiency
Team Player Style
• Values relationships
• Cooperative and supportive
• Consensus driven
Innovator Style
• Big picture thinking
• Creative and enthusiastic
• Enjoys new ideas
The Push Strategy
• Using logic, facts and authority
• Telling and directing
• Fast and decisive
The Pull Strategy
• Asking questions
• Encouraging involvement
• Building commitment
TrustScore
4.9
/ 5
2458 reviews
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Formerly Best Training
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All prices offered for business users and exclude VAT. E&OE
Software Training London Ltd. t/a STL
2nd Floor, CA House, 1 Northey Street,
Limehouse Basin, London, E14 8BT, United Kingdom.
Registered in England and Wales.
