Public Schedule Face-to-Face & Online Instructor-Led Training - View dates & book

Instructor-led training - conducting meetings course

Conducting and Chairing a Meeting

Managing Meetings & Conducting Effective Meetings

Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.

Who is this course for?

This course is suitable for key stakeholders and staff of all levels who wish to maximise results from managing meetings, to learn about relevant communication strategies, and to understand more about objective setting and effective communication strategies.

Also see our minute taking training courses.

Conducting Effective Meetings with a clear meeting agenda

Benefits

At the end of this one day course delegates will gain the tools, skills and strategies for confidently running meetings for a variety of purposes.

Course Syllabus

Introduction & Common Meeting Pitfalls​

Course objectives and expectations​
Identifying common meeting frustrations

When & Why to Have a Meeting​

Deciding if a meeting is necessary​
Alternative communication methods

Preparing for a Productive Meeting​

Defining objectives and outcomes​
Structuring an effective agenda​
Selecting attendees and assigning roles

Running an Effective Meeting

Chairing techniques for control and efficiency​
Encouraging engagement and managing participation​
Handling disruptions and keeping discussions focused​

Turning Discussion into Action​

Decision-making strategies​
Assigning clear action points and accountability​
Effective follow-ups and meeting minutes

Avoiding Meeting Fatigue & Overload​

Reducing unnecessary meetings​
Alternative collaboration tools and techniques​
Real-world strategies for streamlining meetings

Consolidation & Interactive Activity​

Applying learning through problem-solving scenarios​
Personal action planning and key takeaways

"What do I get on the day?"

Arguably, the most experienced and highest motivated trainers.

Face-to-face training

lunch

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

  • Bloomsbury
  • Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits

Online training

online training (virtual)

Regular breaks throughout the day.

Learning tools

in-course handbook

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.

What to expect when training

Training Formats & Services

  • On a public schedule at one of our
    London training venues.
  • On-site at your company office UK wide
  • Near-site, at a location close to you
  • Tailored courses to your requirements
  • Productivity Training Programs
  • Consultancy
  • Bespoke one-to-one
  • Rollout
  • TNA
  • Upgrade
  • Case studies

Bechtle

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Arron Heap,
Business Account Manager

Really enjoyed myself on the course.

Would be happy to come back to experience another.

Taconic

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Clive Langhorn,
General Manager

All good

Workman LLP

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Glen Chandler,
Management Surveyor

Enjoyable and engaging session

More testimonials

Who is the Conducting and Chairing a Meeting course suitable for?

This one‑day course is ideal for professionals who chair or drive meetings and want to run effective meetings with clear outcomes.
Typical attendees include team leaders, project managers, department heads, operations managers, HR business partners, executive assistants/board secretaries and committee chairs who are responsible for managing meetings with diverse stakeholders. It’s equally valuable if you’re stepping up to chairing a meeting for the first time or you simply want a sharper, more confident approach to facilitation.

Can this training be delivered on‑site or virtually for our team?

Yes. We deliver private group workshops at your office anywhere in the UK, and we also run live, trainer‑led online sessions that retain full interactivity (breakouts, practice, feedback). Prefer an external venue? We host public courses at modern centres in Central London (Bloomsbury & Limehouse).

Can you tailor the course to our meeting culture and templates?

Absolutely. We’ll align the meeting agenda to your context—e.g., board meetings, project stand‑ups, steering groups or client reviews—and can incorporate your own meeting agenda format, case studies and scenarios so practice feels real.

We can even build role‑specific pathways (for chairs, facilitators, secretaries) where helpful, and work with your KPIs to target measurable improvements in conducting effective meetings.

What business results should we expect from this course?

Expect tighter preparation and agendas, sharper facilitation, and consistent follow‑through. Teams typically see fewer overruns, clearer decisions and actions, and better participation—i.e., more holding successful meetings and less wasted time.

If you’re wondering how to run a meeting that gets results, this programme gives practical techniques for diagnosing purpose, structuring flow, handling challenging behaviours and closing with accountability—core habits to truly conducting effective meetings.

How much does the training cost and how do we book?

Pricing varies by group size and delivery format (on‑site, virtual or public schedule). For public dates, availability and pricing are shown live on our website; for closed‑group training, we’ll provide a tailored quote based on your requirements.

How does this course improve meeting management?

By focusing on real-world strategies and interactive activities, the course helps participants:
Decide when a meeting is truly necessary
Use alternative communication methods effectively
Assign clear roles and responsibilities
Follow up with actionable minutes and accountability
This makes it a comprehensive solution for conducting meeting training courses.

What makes STL Training different?

You’ll benefit from expert trainers with real‑world experience, courses that aren’t cancelled (your booking is secure), post‑course support for 24 months, a broad, regular schedule (face‑to‑face and online), and premium London venues with restaurant lunch on public dates.

Together, these ensure your team not only enjoys the day but sustains new habits afterwards.

Public schedule dates

Next date Location Price
Mon 20 AprOnline£421
Wed 17 JunBloomsbury £495
Fri 19 JunOnline£495
Fri 17 JulLimehouse £495
Mon 20 JulOnline£495
Mon 17 AugBloomsbury £495

And 25 more dates...

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Training manual sample

Below are some extracts from our Conducting Meetings manual.

Barriers to Communication 

• Language, culture 

• Learning styles 

• Behaviour styles 

• Personal preferences 

• Physical discomfort 

• Expectations 

• Emotions 

• Timing 

Tailoring Your Communication 

• Who are you talking to? 

• What do they already know? 

• What do they need to know? 

• What is the right communication style to use? 

Speaking Up Assertively 

• I have an idea or something to add 

• Present your idea clearly and concisely 

• Because... 

• Explain how it will work and the benefits 

Coaching Questions 

• What was the situation? 

• How did you feel in this situation, name the emotion? 

• Why did you feel this way? 

• How rational is that and why? 

• What options do you have? 

• What can you do in future? 

Funnel Questioning 

• What happened with the project? 

• Why did that happen? 

• What could you have done differently? 

• Do you agree that is a good idea? 

• Can you do that next time? 

Listening Skills - Attention 

• Take a pause from anything else you are doing 

Listening Skills - Concentration 

• Listen carefully to the feelings behind the words 

Listening Skills - Total 

• Ask for clarification if you do not understand 

Listening Skills - Interested 

• Show interest in what they have to say 

Listening Skills - Valuing 

• Give them the time they need and do not rush 

Listening Skills - Empathetic 

• Put your own feelings on hold, they need someone to listen 

Benefits of Feedback and Relationship Building 

• Obtaining valuable information 

• Gaining more understanding of performance 

• Work effectively, flexibility, get resources 

• Opportunity to provide support 

• Gain wider insight and knowledge 

• Helps generate options 

What/Why Tool - Reinforcing 

• WHAT is it they have done or said 

• WHY was it effective 

What/Why Tool - Improvement 

• WHAT is it they have done or said 

• WHY was it ineffective 

• WHAT can we do differently next time? 

Handling Complaints 

• I understand why you feel this way 

• I am sorry this has happened 

• Let me help to sort it out 

• I just need to ask a few questions, is that OK? 

Wrap It Up 

• Thank everyone 

• Wrap up your meeting with a brief summary 

• State what was accomplished, to-dos, next steps, responsibilities 

• Follow up with an email summary 

Meeting Analysis 

• Did you meet your objective? 

• Did you ask the questions you prepared? 

• Did you build rapport? 

• Are you happy with the outcome and why? 

Connect with us:

0207 987 3777

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