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View Live Stats View ReviewsIntroduction to Workplace Counselling Skills
Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
From £495 List price £650
- 1 day Instructor-led workshop
- Courses never cancelled
- Restaurant lunch
Syllabus
Who is this course for?
This one-day course is designed for business professionals, managers, HR personnel, and team leaders who seek to enhance their understanding of counselling within the workplace.
It is particularly beneficial for those responsible for employee well-being, aiming to cultivate a supportive environment that addresses mental health proactively. Additionally, individuals new to counselling or those looking to refresh their skills will find this course invaluable.
Benefits
Attending this course provides a thorough grounding in key counselling theories and practical skills, empowering participants to effectively support their colleagues.By learning to identify and manage stress and mental health issues, delegates will be better equipped to foster a resilient and empathetic workplace culture.
This course also offers practical tools and strategies, enhancing the ability to handle difficult situations and promote overall well-being within their teams.
Course Syllabus
Introduction to Workplace Counselling
Understand the role of counselling skills in the workplace.
Learn about the importance of these skills in supporting colleagues.
Explore the ethical considerations in workplace counselling and when to refer to professional counsellors.
Understand the importance of maintaining professional boundaries.
Understanding Key Counselling Theories
Brief overview of key thinkers (e.g., Carl Rogers, Sigmund Freud, Carl Jung)
Introduction to basic counselling principles and ethics
Interactive discussion on different counselling approaches
Developing Core Counselling Skills
Active listening and effective communication
Empathy and building rapport
Interactive exercises to practice skills
Strategies for breaking bad news and defusing anger in challenging situations.
Learn how to manage your own emotions during difficult conversations
Managing Stress and Mental Health in the Workplace
Identifying signs of stress and mental health issues
Introduction to the CALMER framework for stress management
Strategies for supporting colleagues and promoting well-being
Dealing with Bereavement
Guidance on supporting colleagues through loss and bereavement.
Understand the stages of grief and how to provide appropriate support.
Practical Applications and Case Studies
Case studies and real-world scenarios
Group discussions on handling difficult situations
Prices & Dates
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Online training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
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Learning & Development Resources
Soft Skills Blog
- Listening Skills in the Workplace
- 5 Strategies to Manage Wellbeing in the Workplace
- Manage Stress and Relieve Anxiety with Circles of Influence
Infographics
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