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Advanced Negotiation Skills
Face to face public schedule & onsite training. Restaurant lunch included at STL venues.
- 1 day Instructor-led workshop
You may also be interested in our emotional intelligence courses.
You should have experience in negotiation or have attended our Negotiating Skills course.
BenefitsYou will understand how to develop a method for approaching different types of negotiations, handle different types of counterparts and develop a measurable negotiation strategy. You will be given opportunities to take the technical side of your negotiations to the next level through the use of effective behaviours and communication strategies.
Negotiation: what, when and why?
Different styles, transactional, collaborating and creative
The importance of teamwork and roles
Building a Foundation for Successful Negotiations
Position interests and motivations
Developing SMART objectives
The importance of alternatives
Evaluating your counterpart’s negotiation strategy
Personality profiling: Reading the style of your counterpart
Clock Face: A model for how we can negotiate
Negotiating across cultures
Setting clear expectations
Opening a negotiation and setting tone
Best intentions: A win-win approach
Scoping out an agenda
Reaching an Agreement
Effective negotiation behaviours
The importance of active listening
Assessing the power balance
Trading options and bargaining
The importance of framing
Handling negative tactics
Personal assessment - What will you implement from this learning?
What you get
"What do I get on the day?"
Training is held in our modern, comfortable, air-conditioned suites.
Lunch is provided at a local restaurant or pub. Browse the sample menus:
Breaks and timing
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)
Available throughout the day:
- Hot beverages
- Clean, filtered water