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Developing Personal Impact & Building Productive Relationships
Face to face public schedule & onsite training now available. Restaurant lunch included at STL venues.
Virtual classroom training continues. Can't find what you are looking for? Get in touch.
- 1 day Instructor-led workshop
Syllabus
Who is this course for?
This workshop is designed for professionals from all walks of life who would like to develop their interpersonal skills, with a focus on improving relationships with colleagues, clients, and all types of both internal and external stakeholders. This course is perfect for those who want to improve communication and collaboration, overcome relationship issues and heighten awareness of the impact we can have on others.
Benefits
By the end of this course you will:- Build a better awareness of self and others
- Learn techniques to strengthen relationships, overcome communication issues and be more clear and assertive
- Apply techniques to a range of real-life, practical issues
Together with the facilitator course, this course constitutes a part of a wider range of our leadership and management courses.
Course Syllabus
Understanding Personal Impact at Work
The importance of personal impact and how you work with others
Understanding your personal communication style
Building self-awareness using the Johari Window
Professional skills and the mindset of others
Building Productive Relationships
Self-confidence and the centre of knowledge
Maintaining and strengthening relationships
How to build rapport with others
Do’s and don’ts when building relationships
Empathy and understanding others’ needs
The Rules of Likeability
Dealing with Practical Issues
Assertiveness – communicating clearly and avoiding passive or aggressive communication
Managing difficult attitudes
Influencing strategies
Adapting your communication style to be better understood
How to ask and receive feedback in a sensitive manner
What you get
"What do I get on the day?"
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch
Lunch is provided at a local restaurant or pub. Browse the sample menus:
Breaks and timing
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Virtual training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered by qualified trainers online.
Training formats & Services
Training formats available
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Testimonials
Summary
Jupiter Marketing
Kevin Jones,
Health & Safety, Facilities And Packaging Manager
Very well presented. Has sunk in.
Developing Personal Impact & Building Productive Relationships
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Professional Development range
- All courses
- Professional & Management training
- Professional Development
- Time Management
- Presentation Skills
- Taking Minutes
- Train the Trainer
- Conducting Meetings
- Negotiating Skills
- Problem Solving / Decision Making
- Facilitation and Meeting Skills
- Stress Management
- Emotional Intelligence at Work
- Managing Upwards
- Influencing Skills
- Delegate to Succeed
- Organisational Skills
- Effective Communication Skills
- Being Successful in Interviews
- Handling Pressure and Improving Performance
- Improving Memory with Mind Mapping
- Time Management using Microsoft Outlook
- Public Speaking with Authenticity and Credibility
- Business Writing
- Assertiveness at Work (2 days)
- Building Confidence and Assertiveness at Work: Level 1
- From Storyboard to Presentation Deck
- Interpersonal Skills
- NLP in a Business Context
- Root Cause Analysis
- Transactional Analysis
- Introduction to Strategy
- Listening Skills
- Managing Wellbeing at Work
- Resilient thinking for peak performance
- Developing Personal Impact & Building Productive Relationships
- Advanced Presentation Skills
- Telephone Techniques
- Proofreading
- Writing for Results
- Cross Cultural Awareness
- Building Confidence at Work and in Life
- Improve your Memory
- Building Rapport
- Developing Powerful Relationships through Digital Networking
- Personal Branding Awareness
- Personal Resilience
- Team Work
- Advanced Negotiation Skills
- Effective Business English
- Business Planning
- Dealing with Imposter Syndrome
- NLP at Work
- Building Confidence and Assertiveness at Work: Level 2
- Stress Management, Resilience - Working from Home
- Time Management, Prioritisation - Working from Home
- Virtual training delivery skills
- Virtual Train The Trainer
- Dealing with Difficult Conversations
- Dealing with Difficult People
- Personal Leadership
- Professional Development
- Professional & Management training
ILM Endorsed Courses
Excellent
Duracell UK
Graham L
Presentation Skills
Extremely helpful course. Well paced, never felt bored. No topic felt redundant. Andrew was extremely friendly and engaging. Good level of interaction between presenter and us. I definitely feel more confident after today. Would recommend it to anyone.
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