Developing Personal Impact & Building Productive Relationships

Who is this course for?

This workshop is designed for professionals from all walks of life who would like to develop their interpersonal skills, with a focus on improving relationships with colleagues, clients, and all types of both internal and external stakeholders. This course is perfect for those who want to improve communication and collaboration, overcome relationship issues and heighten awareness of the impact we can have on others.

Benefits

By the end of this course you will:

• Build a better awareness of self and others
  
• Learn techniques to strengthen relationships, overcome communication issues and be more clear and assertive
  
• Apply techniques to a range of real-life, practical issues
  
  Together with the facilitator course, this course constitutes a part of a wider range of our leadership and management courses.

Understanding Personal Impact at Work

The importance of personal impact and how you work with others
Understanding your personal communication style
Building self-awareness using the Johari Window
Professional skills and the mindset of others

Building Productive Relationships

Self-confidence and the centre of knowledge
Maintaining and strengthening relationships
How to build rapport with others
Do’s and don’ts when building relationships
Empathy and understanding others’ needs
The Rules of Likeability

Dealing with Practical Issues

Assertiveness – communicating clearly and avoiding passive or aggressive communication
Managing difficult attitudes
Influencing strategies
Adapting your communication style to be better understood
How to ask and receive feedback in a sensitive manner

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

• Bloomsbury
• Limehouse
• Southwark

Breaks and timing

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Joining information (how to get to our venues)

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Virtual training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered by qualified trainers online.

Phil was exceptional and very interactive while being completely affable, non judgemental and offering real life advice too!!!
Thank you!

Developing Personal Impact & Building Productive Relationships

Excellent course

Developing Personal Impact & Building Productive Relationships

Really enjoyed the course delivered by Phil. I’ve seen some of the content previously but was really good to cover it all again and was delivered really well. The level of engagement was just right as well. Thanks!

Developing Personal Impact & Building Productive Relationships