Outlook Introduction Training Course

Who is this course for?

Our Microsoft Outlook Introduction course is suitable for complete beginners to Microsoft Outlook.

Prerequisites

A working knowledge of Windows is required, or our Microsoft Windows Introduction course. No experience of MS Outlook is required.

Benefits

At the end of this Outlook training you will have a good working knowledge of Outlook basics. You will feel more confident using Outlook and be able to manage and communicate using Microsoft Outlook.

Users may set up meetings across the network, organise their calendar or delegate it to someone else, manage their to-do list using Tasks, and even leave notes on the desktop.

The powerful tools in Outlook in general helps simplify email communication, enhance group planning, scheduling of meetings, and also allow access to the information you need all from one place.

After completing this course you will be prepared to attend the Outlook Advanced training course.

What's new in Outlook

Getting Started

The program window
The Help system
The To-Do Bar

E-mail

E-mail accounts
E-mail messages
Handling messages
Previewing, Opening and Saving attachments
Printing messages
Address Books

E-mail and Contact Management

E-mail management
Contact management
The master category list

Tasks

Working with tasks
Managing tasks

Appointments and Events

Working with appointments
Modifying appointments
Working with events
Time Zones
Calendar Snapshots

Meeting Requests and Responses

Working with meeting requests
Managing meeting requests
Handling meeting responses

Customizing Outlook

Personal folders
The organize panel
Signatures
Voting buttons
Interacting with the internet

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Modern-spec IT, fully networked with internet access

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

• Bloomsbury
• Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Virtual training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

Reference material

Available online. 100+ pages with step-by-step instructions

24 months access to Microsoft trainers

Your questions answered on our support forum.