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Managing Diversity
Face to face public schedule & onsite training now available. Restaurant lunch included at STL venues.
Virtual classroom training continues. Can't find what you are looking for? Get in touch.
- 1 day Instructor-led workshop
With an increasingly global workforce, whether present in your own office or in those located around the world with whom you have daily contact, on Skype or at conferences, managers must be knowledgeable and respectful of local customs and traditions and how to communicate with those of differing backgrounds. Super sensitive conditions now need discerning management to motivate and inspire staff from all corners of its business.
The course offers a common-sense approach to one of the major issues of today and explores all aspects of your business working with a global strategy and a workforce that needs to deliver it.
The course offers a common-sense approach to one of the major issues of today and explores all aspects of your business working with a global strategy and a workforce that needs to deliver it.
Syllabus
Who is this course for?
This course is suitable for managers and employees across all levels of the organisation. Companies such as in banking, pharmaceuticals, construction, foodstuffs, retail, engineering, hospitality, film and education and so on: all companies having a presence internationally and whose managers must respond to a staff from around the world.
Benefits
During this course delegates will:- Learn how to communicate ideas effectively in a way that appeals to the culture concerned
- Manage an international workforce so that goals and outcomes are perceived positively
- Look at start-ups and how to engage or recruit the right people across the spectrum
- Become aware of the provisions laid out in the Equality Act 2010
- Explore employers’ duties and workers’ rights
- Learn how to manage discriminatory behaviour
- Understand what diversity might mean to the business.
- Look outside traditional norms for an effective and talented workforce
Course Syllabus
The Legislation
Introduction to Equality and Diversity
Defining Equality, Diversity & Inclusion
Employer’s duties and workers’ rights under Equality Laws
An Overview of the Law on Equality and Diversity
Protected Characteristics
Prohibited Actions
Liability for Discrimination
Exceptions and exemptions
Diversity in the Workplace
Assumptions, Stereotyping and Prejudice
Bullying and Harassment
Handling Challenging Behaviour at work
Managing Diversity Harmoniously
Looking at the issues Diversity raises
What you get
"What do I get on the day?"
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch
Lunch is provided at a local restaurant or pub. Browse the sample menus:
Breaks and timing
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Virtual training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered by qualified trainers online.
Training formats & Services
Training formats available
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Get On-site/Closed quote
Management Training range
- All courses
- Professional & Management training
- Management Training
- Team Performance Management
- Performance Management
- Managing Change
- Introduction to Management
- Strategic Decision Making
- Mentoring
- Managing Teams Remotely
- Introduction to Management (1 day)
- Successful Recruitment Interviewing
- Motivating Skills
- Feedback - Giving and Receiving
- Leadership Development
- Team Building
- Running Performance Reviews
- Facilitating Successful Remote Meetings
- Management Leadership
- Staff Appraisals
- Personal Effectiveness for Managers
- Motivating your Team
- Innovation Master Class
- Recruitment and Onboarding
- Conflict Resolution
- Action Centered Leadership
- Delegation Techniques
- Running an Assessment Centre
- Team Dynamics
- Women in Leadership
- High Performance Leadership - Leading by Example
- Managing Team Potential
- Team Leadership
- Intermediate Manager Skills - Part One
- Intermediate Manager Skills - Part Two
- Coaching and Mentoring Training for Results
- Emotional Intelligence for Managers
- First-Line Management Development
- Leading Through Change
- Managers and Stress in the Workplace
- Managing Difficult Staff
- Managing Diversity
- Managing Talent
- Advanced Leadership Coaching
- Senior Level Communications
- Practical HR Tips for Managers
- NLP and Coaching
- Conflict Management and Resolution Course
- Keeping Virtual Teams Engaged
- Returning to Work - Effective Planning and Management
- Management Training
- Professional & Management training
ILM Endorsed Courses
Excellent
FMB Oxford Ltd
Ray P
Introduction to Management
I have found this training course an inspiration and I know it will be a real benefit to me in my working and personal life.
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