Managing Diversity

Who is this course for?

This course is suitable for managers and employees across all levels of the organisation. Companies such as in banking, pharmaceuticals, construction, foodstuffs, retail, engineering, hospitality, film and education and so on: all companies having a presence internationally and whose managers must respond to a staff from around the world.

Benefits

• Learn how to communicate ideas effectively in a way that appeals to the culture concerned
  
• Manage an international workforce so that goals and outcomes are perceived positively
  
• Look at start-ups and how to engage or recruit the right people across the spectrum
  
• Become aware of the provisions laid out in the Equality Act 2010
  
• Explore employers’ duties and workers’ rights
  
• Learn how to manage discriminatory behaviour
  
• Understand what diversity might mean to the business.
  
• Look outside traditional norms for an effective and talented workforce
  

The Legislation

Introduction to Equality and Diversity
Defining Equality, Diversity & Inclusion
Employer’s duties and workers’ rights under Equality Laws
An Overview of the Law on Equality and Diversity
Protected Characteristics
Prohibited Actions
Liability for Discrimination
Exceptions and exemptions

Diversity in the Workplace

Assumptions, Stereotyping and Prejudice
Bullying and Harassment
Handling Challenging Behaviour at work
Managing Diversity Harmoniously
Looking at the issues Diversity raises

Qualified trainers

Training is held in our modern, comfortable, air-conditioned suites

"What do I get on the day?"

Lunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

• Bloomsbury
• Limehouse
• Southwark

Breaks and timing

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Joining information (how to get to our venues)

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered by qualified trainers online.