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Important information:

Updated: 10:01am, Monday 6th April 2020

STL & COVID-19 – Training our customers through the disruption


Following the Prime Minister’s communication on 23 March 2020, with a clear instruction to stay at home, with travel to and from work only where it is absolutely necessary and cannot be done from home, we have temporarily paused all forms of face to face learning, whether at our training venues or at customer sites.

We are committed to delivering training throughout this pandemic and are able to offer alternative virtual classrooms in place for most of our courses…

This will enable us to continue with existing commitments and new requirements. Customers wishing to have face to face training can schedule these for later in the year. It is estimated that late summer or early Autumn is when resuming face-to-face training will be more practical. Our London public schedule is on active standby and can be deployed as soon as restrictions change.

In the meantime, we would like to share our approach to virtual classroom training and a few FAQs that will hopefully help with finding a training solution.

Current challenges to UK workforce


Swathes of UK office based workers have had to re-adjust rapidly to the realities of working from home and all the opportunities and challenges this entails.

STL have been working closely with our customers to best understand the most urgent topics for training and how we can meaningfully pivot our training content and experience to address these needs.

STL virtual classroom training


We all have to accept our preferred face-to-face method just isn't an option right now. However, virtual classroom training that we have developed offers some benefits which can make it seem less of a compromise and more of a viable interim training solution.

Our virtual classroom training is delivered by the same team responsible for achieving industry leading customer satisfaction ratings with face-to-face training, so rest assured you are in safe hands.



FAQs


I want to book some training for my colleagues. What are my options right now as they all work from home?

In line with the current government advice on social distancing, if your training is urgent (needs to be done in the next weeks or months) then our virtual classroom training is the way to go.

If you can wait until later in the year, you can book now as a priority customer for face-to-face delivery.

I am (or my colleagues are) booked to attend training courses with STL, what are our options?

As per our latest company statement (above) in most cases we are able to offer alternative training via our virtual classroom format. Please get in touch with us to discuss your specific situation in more detail.

What does a typical Virtual Classroom training day look like?

Here is an example of what you can expect when attending a virtual classroom delivery day. We use Microsoft Teams, the rapidly growing online collaboration tool used by over 44 million active users globally. Remember, the training is delivered by the same trusted team who deliver our face to face training with industry leading customer satisfaction metrics.



What is the pricing for virtual classroom training?

We are having to invest considerable resources into supporting and evolving our virtual classroom delivery, but we are keeping the pricing the same as face-to-face.

What training courses can you offer via virtual classroom training?

We can deliver most of our Soft Skills and Microsoft Applications portfolio. Please get in touch so we can recommend the appropriate training solution for your needs.

Here some trending courses:

• Managing Teams Remotely
• Office 365 & Microsoft Teams
• Effective Communication Skills
• Time Management with Outlook

How do join a virtual classroom training session?
You will log in remotely following a link from an invitation email, with no need to sign in for access. You just need to follow some basic technology/software checks before joining the training. We utilise Microsoft Teams, a fast growing standard for online collaboration and training.

We're looking at eLearning for our staff, can you provide this?

Yes, some of our clients see eLearning as a perfect compliment to their other training initiatives. We offer Microsoft Office eLearning is various formats. Soft Skills eLearning is more bespoke. We work with each customer in steps to source or design the most appropriate solution. Please contact us to learn more.

Rescheduling your training course

Our standard terms and conditions apply. How to reschedule? Click here.


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