Rescheduling & Cancellation Fees

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We believe these to be the best terms by far.
Find better, and we'll give you a FREE COURSE!

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Like with many events you book, eg. travel & hotels, if your plans do change, there will be rescheduling fees.

However you can avoid this if:

You are able to rearrange your schedule so you can attend your original course
You can substitute someone in your place

All rescheduling is done exclusively online.

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It's quick and easy to reschedule your course. Just sign in...

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What you'll need:

Your account log-in
Your payment card

More info:

Step by step guide
How fees are calculated
FAQ

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industry exclusive Last minute rescheduling

Yes, even while the course is running.
Right up to 4pm.
You can reschedule, online with a payment card, within 60 seconds.

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How to reschedule your course: Step by step

This is done exclusively via the web site.

To reschedule:

Sign in to the account used for booking original course.
(If you did not book your course, please /pages/training/Rescheduling.asp">forward this page to the booker)
Follow the instructions when you are signed in.

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If you are the booker, Sign in

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follow instructions to reschedule

Follow instructions

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How fees are calculated

We believe these to be the best terms by far. Find better, and we'll give you a FREE COURSE!

Commercial permissions: Edit/manage versions

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FAQ

Can I reschedule and pay by credit/debit card?

Yes. You can pay by card securely online or over the phone, or you can pay on invoice. Generally, the rates will be better if you pay by card. Your original invoice must be paid in full before your course can be rescheduled.

Why do I have to pay?

Like with many events you book, eg. travel & hotels, if your plans do change there will be a rescheduling fee.

Do I have any other choices?

Yes:

You can substitute someone in your place
If you are able to, rearrange your schedule so you can attend your original course

Why our terms are the most competitive:

The only company in our industry where you can reschedule on the same day as your course
We regularly review our competition to ensure we have the best terms
We believe we have the most flexible terms and choice in our industry