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Face to face / Virtual public schedule & onsite training. Restaurant lunch included at STL venues.
From £495 List price £650
- 1 day Instructor-led workshop
- Courses never cancelled
- Restaurant lunch
Syllabus
Who is this course for?
Sales professionals new to their role, experienced sales people looking to brush up and benefit from new approaches.
Benefits
By the end of this course you will be able to:- Deal confidently with sales appointments
- Plan and effectively manage a successful sales meeting
- Sell with authenticity, built on integrity and authority
- Address and resolve customer objections
- Read a customer's buying signals and when to progress the sale
- Be familiar with top online sales resources
Course Syllabus
Set the quality level
Understand your personality and how others perceive you
Identify the motives driving a customer purchase
Develop confidence and authority
Be aware of business opportunities
Establishing customer contact
6 steps to a perfect sales call
Dealing with gatekeepers and no names policies
Communicating your value proposition
Agreeing next steps
The Sales Meeting
First impressions count
Gain agreement on key goals
Establish customer requirements
Creating and relating potential solutions
Leveraging marketing resources; customer testimonials, reviews, case studies
Make referral requests a habit
Objection handling
Identify and address objections
Knowing the difference between an objection and concern
Convert an objection into an opportunity
Customer commitment
Spot buying signals
Key steps to closing business
Sales resources
Group share on popular sales CRM's
Customer prospecting using social media
Key course takeaways and agreed next steps
Prices & Dates
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Virtual training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
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Testimonials
Estate Research
James Cameron,
Business Dev Manager
Great session. Engaging and filled with useful information.
Fundamentals of Selling
Estate Research
Donna Miller,
Business Dev Manager
Very enjoyable and informative course. Only thing I can think of to improve it is perhaps include building a pain chain in the course so there is a focus on the many stakeholders there can be and how one person's pain can result in another person's pain. Understanding this can help the salesperson understand and address the wider issues by demonstrating how we can help relieve that pain.
Fundamentals of Selling
Estate Research
Matt McLoughlin,
Client Relationship Manager
Very enjoyable and useful course. Well thought out content and a valuable aid to our sales toolkit.
Fundamentals of Selling
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