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Sent items going to Outbox
Resolved · Urgent Priority · Version 2013
Havva has attended:
Excel Advanced course
Word Intermediate course
Word Advanced course
Outlook Advanced course
Sent items going to Outbox
My sent items are going into the Outbox but it is not because they are not sending.
I have sent test emails and they send fine but are still going to the Outbox and will not move.
I am not working offline.
Thanks
Havva
RE: Sent items going to Outbox
Hi Havva,
Thank you for the forum question.
It is very difficult to answer. I have been through different forums and on Microsoft website. Many have the same problem, but many things can be the issue and there is a lot of different suggestions to fix it.
If it is you job email, you will have to raise the problem to your IT department.
The link below include some of the solutions:
http://www.slipstick.com/problems/common-problems-that-cause-email-to-stay-in-the-outbox/
Kind regards
Jens Bonde
Microsoft Office Specialist Trainer
Tel: 0207 987 3777
Best STL - https://www.stl-training.co.uk
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Fri 16 Dec 2016: Automatically marked as resolved.
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