sent items going outbox

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Sent items going to Outbox

resolvedResolved · Urgent Priority · Version 2013

Havva has attended:
Excel Advanced course
Word Intermediate course
Word Advanced course
Outlook Advanced course

Sent items going to Outbox

My sent items are going into the Outbox but it is not because they are not sending.

I have sent test emails and they send fine but are still going to the Outbox and will not move.

I am not working offline.


RE: Sent items going to Outbox

Hi Havva,

Thank you for the forum question.

It is very difficult to answer. I have been through different forums and on Microsoft website. Many have the same problem, but many things can be the issue and there is a lot of different suggestions to fix it.

If it is you job email, you will have to raise the problem to your IT department.

The link below include some of the solutions:

Kind regards

Jens Bonde
Microsoft Office Specialist Trainer

Tel: 0207 987 3777
Best STL -
98%+ recommend us

London's leader with UK wide delivery in Microsoft Office training and management training to global brands, FTSE 100, SME's and the public sector

Fri 16 Dec 2016: Automatically marked as resolved.


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Outlook tip:

Remove the Reading Pane from All Folders

If you are sick of the reading pane in Outlook 2003 popping up in your mail folders there is a way to globally disable it:

1. Right click the Outlook icon
2. Change the end of the command from /recycle to /nopreview.

The only problem is when Outlook applies certian updates it defaults it back but this isnt' very often.

View all Outlook hints and tips

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