missplaced sub folder

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Missplaced Sub Folder

resolvedResolved · High Priority · Version 2010

Cheryl has attended:
Outlook Introduction course
Outlook Advanced course

Missplaced Sub Folder

I have a sub folder called "HMRC" that usually shows in my folders section (to the left of my screen). The folder has disappeared/miss-placed, I have done a serach which finds emails from the sub folder but I still cannot find where the actual folder is? How do I locate where the folder is?? any ideas please?

Many thanks

RE: Missplaced Sub Folder

Hi Cheryl

Sounds like your folder is there but not showing in the navigation list. Sounds like you've done this next bit.

Use Search, Advanced Find.
Type the name of the folder in the 'Search for the words' box.
Change the Look option at the top from from Messages to Any Outlook Item.
Change the In option to frequently-used text fields.
Press the Find Now button to see a list of items.

This will confirm that the folder exists.

If all your other folders are there it might be that your HMRC folder has been accidentally dragged inside one of the others. Is so you will have to look in each of the folders to find it.

Let me know if you do!
Doug Dunn
Best STL

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Fri 15 Aug 2014: Automatically marked as resolved.


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