Viewing newsletter created on Dreamweaver | Dreamweaver forum

Hi Matthew

Thanks for your question. Unfortunately, this is a common problem with e-mail shots and newsletters.

The truth is, you can't be sure what e-mail application your readers are using. There's hotmail, gmail, yahoo and loads of other free e-mail providers. There's mozilla-based clients, outlook and outlook express. All of these clients can display your newsletter slightly differently.

If you are using CSS to lay out your newsletter, it may be worth switching to table layout (even though this is an outdated method, at least people using older e-mail clients should see it correctly).

Use fixed widths in your table cells, and ensure your images all have width and height parameters. This may mean people with a narrow viewing area may have to scroll left-to-right, but at least it won't muck up the design of your newsletter, and the recipient can always open in 'full view' if they want to read the newsletter properly.

Check out this handy checklist, which can help get the e-mail newsletter looking the same across the majority of e-mail clients:
http://www.anandgraves.com/html-email-guide

Hope this helps.

If this answer resolves your query, please mark the question as 'resolved' (see below). Otherwise, please post a follow-up response to this post, and I will assist you further.

Regards, Rich