Lita has attended:
Access Introduction course
Word Intermediate course
Word Advanced course
Access
We use Access to place client addresses etc into our Word documents. When we e-mail specific documents to clients containing information that has been retrieved from Access, the client gets a message saying "Opening this document will run the following SQL command. Data from your database will be placed in the document. Do you want to continue?" Then you are given the options "yes or no".
How can we stop this happening so that clients can automatically open the documents we send without having to give them a list of instructions on how to open it?
RE: Access
Hello Lita,
My name is Greg Eze and I am one of the trainers at BEST.
From the information that you have been given us, I think the problem is that you (maybe) are trying to incorporate the mail merge facility. When your clients receive the email, they have not got the data source, therefore Word is trying to look for it. The questions is do your client have access to MS Access? (some companies prohibit this so that databases are not created all over the place).
Is it possible to send us some screenshots with some explanation on what happens when you send the email to the clients? We would need a further look at this before giving you a more precise answer.
I hope this helps a little.
Thank you
Greg Eze
BEST STL Training
