Consolidation Of Excel Skills For Key Staff Representatives
Ocado is a British Internet retailer specialising in groceries, headquartered in Hatfield, Hertfordshire, England.
Key staff representatives producing issue reports in Excel required consolidation of basic skills in Excel while management and analytical members required Advanced training and a discussion of the potential applications of Excel. Staff representatives had little or no experience of Excel and required a basic introduction, in some cases to IT skills in general.
Delivery of Introduction and Advanced day long courses to the relevant groups. Introductory groups experienced a general introduction to Excel and computer literacy, pitched as beneficial outside of work, while advanced groups were walked through that syllabus and then approached one-to-one to discuss possible applications.
Far greater appreciation of basic Excel skills and its usefulness for both Home and Business use, while advanced users gained greater information about analytical tools, Pivot Tools and the benefits of going on to Excel VBA to develop bespoke tools.