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Microsoft Teams – Communication and Collaboration
Face to face public schedule & onsite training now available. Lunch currently unavailable.
- 1 day Instructor-led
Who is this course for?
This course is suitable for anyone using Microsoft Teams who would like to build more efficient practices in their communication and collaboration when working remotely.
Are you a manager looking to improve the communication and engagement of your team by encouraging better use of MS Teams? Take a look at our Microsoft Teams: Improving Productivity for Managers course, also available in the Virtual Classroom for your convenience.
BenefitsThis course will provide technical knowledge of the Microsoft Teams program, coupled with techniques for getting the most from virtual meetings and remote communication in general. It is perfect for those who want to improve their virtual communication with colleagues, waste less time in meetings and work more productively.
Introduction to Teams
Communication and collaboration best practice
Personal settings and customisation
Setting status messages
Managing devices, including headsets and microphones
Using the search tool to find specific messages, files or people
Using the command box to quickly access features
Written communication in Teams
What they are
When to use them
Targeting messages using @mentions
What they are
When to use them
Use the Wiki tab for shared information
File sharing and Collaboration
Managing documents in Teams
Uploading existing documents
Creating new documents
Editing files in Teams
Efficient file management
Co-editing and communication techniques
Video and Audio communication
Making audio calls
Meet now – instant video calls
Inviting people to the call
Facilitating Teams meetings
Scheduling a meeting
Using the Teams and Outlook calendar
Inviting people outside your organisation
Creating a useful agenda
Screen sharing and using the presenter role
Chat window – how and when to use this
Co-editing in a meeting and controlling screens
Swapping meeting presenter roles
Recording meetings and reviewing using Stream
Making your meetings impactful and productive
Setting boundaries and rules
Encouraging active participation from all attendees
Dealing with interruptions
Keeping to the agenda
Creating a clear action plan
Influence and persuasion in the virtual setting
Using other apps with Teams
Managing projects easily with Planner
Sharing video content using Stream
Idea sharing and collaboration using OneNote
Creating a personal action plan to maximise productivity
Sharing best practice and getting buy in from your colleagues
What you get
"What do I get on the day?"
Training is held in our modern, comfortable, air-conditioned suites.
Modern-spec IT, fully networked with internet access
Lunch is provided at a local restaurant or pub. Browse the sample menus:
Breaks and timing
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)
Available throughout the day:
- Hot beverages
- Clean, filtered water
Regular breaks throughout the day.
Contains unit objectives, exercises and space to write notes
Available online. 100+ pages with step-by-step instructions