microsoft channels and chat

Public Schedule Face-to-Face & Virtual Instructor-Led Training - View dates & book

Forum home » Delegate support and help forum » Microsoft Office general help » Microsoft channels and Chat

Microsoft channels and Chat

resolvedResolved · Low Priority · Version 365

Anna has attended:
Microsoft 365 Explained course

Microsoft channels and Chat

Trainer said Chat is for informal messages, eg who wants a cup of tea, For work related content to set up a Teams channel, e.g, to collaborate on a work project.

How do you dinstinguish these two as bot seem to be called Chat?

RE: Microsoft channels and Chat

Hi Anna,

Thank you for your question to the forum.

You are correct in saying that Chat in teams is more informal whilst 'Chat' in Channels are more 'work' related. Teams have recently in the last upgrade started referring to a 'Post' in Channel as opposed to a Chat so that may help you to tell them apart.

Here is a link to Youtube video demonstrating the practical differences between the two methods of communication:

I hope this helps

Kind regards
Martin Sutherland
(IT trainer)


Training courses


Training information:

Welcome. Please choose your application (eg. Excel) and then post your question.

Our Microsoft Qualified trainers will then respond within 24 hours (working days).

Frequently Asked Questions
What does 'Resolved' mean?

Any suggestions, questions or comments? Please post in the Improve the forum thread.


Microsoft Office tip:

Renaming or Deleting Files when Saving or Opening

You can rename and delete files any time you are using a FILE > OPEN or a FILE > SAVE dialog box.
When you see the list of files when browsing in the current folder, you can treat is just like the windows explorer window, by selecting and then editing.

To rename, just give the file a single click to select, then a second to enter the file name. Type the name you want, and press enter.

To delete, a single click and hit the delete key.

View all Microsoft Office hints and tips

Server loaded in 0.06 secs.