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Why It's Vital To Find Office Training That Keeps You In Control
Sun 10th July 2011
Or perhaps it isn't. For those businesses which don't have the same approach, the rationale for not seeking training for staff can often be very simple: money and time. Any training course will require both, and neither is often in plentiful supply. The flipside of this is, of course, that training is a sound investment: if a company's staff is better able to use the software, then they can do their job more effectively and efficiently. Nonetheless, for the argument to be convincing, the cost in time and money will have to be minimised as far as is reasonably possible.
Unfortunately, arranging a training course can throw up awkward problems that increase the time taken, or the financial cost, or both. Chief amongst these is not having the course when you need it; where scheduling is concerned, costs to money and time are intertwined. Let's say that a company arranges with a training provider for a one-day course on the first of June. The company plans for this, arranges staff to cover for those who will be unavailable, and diaries are managed to reduce disruption. But then, towards the end of May, the training provider announces with regret that the course has had to be cancelled, and rescheduled for early July. Now, the provider won't be charging any extra for the new date, but it'll still be expensive for the company: their efforts to arrange staff and business to suit the original date will be knocked awry, and it may not be possible - it certainly won't be easy - to move these arrangements across to the new date. The working hours, duties or locations for individual staff members may be disrupted; the change of date may even impact upon business and the company's operation, and from there have a knock-on effect on clients and customers.
In which case, a company could hardly be blamed for deciding to abandon the training altogether. It's become a very costly exercise, having a detrimental effect on the organisation that goes far beyond the time and money that would be put towards the course itself - and this, surely, is just the kind of problem which would have deterred a business from taking on training in the first place. With this risk, it's understandable that a training course might seem to be more trouble than it's worth - but, on the other hand, if that risk can be negated, maybe there's a reason to be more positive, to see the course as a more worthwhile and profitable investment.
And it can indeed be negated, but this requires careful selection of the right training provider. There are many, many training companies out there, but few which guarantee never to cancel their courses. Yet finding a trainer that has that guarantee set in stone can make a huge difference, taking out all the risk of extra costs and allowing a business to arrange its training with confidence. It may take a little more effort to identify training that comes with this assurance - yet to have the benefits of the training without the threat of it taking up more time and money than the organisation can afford to spend is surely more than worth the limited cost that remains.
Of course, there can sometimes be an alternative aspect to cancelled courses: the business itself might need to cancel and reschedule a course, perhaps because of staff scheduling issues, perhaps because business matters require the would-be students to be in their office on the appointed date. Expecting a training provider to guarantee that they'll never cancel their courses, while allowing client businesses to cancel without restriction might seem rather like having your cake and eating it - yet there are training providers that will do both.
Although it requires a little effort to identify a training company that guarantees both the surety of no cancellations on their part, and the freedom for the business to cancel and rearrange at will, that effort is dwarfed by the amount of money and time that can be saved - and by the subsequent better use of money and time that stems from having staff that are fully trained to get the most from Office software. Find the ideal training partner, and any company can be confident that, rather than merely relying on Office, they can use Office as a springboard to success.
Original article appears here:
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