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Delegate satisfaction, delivery quality
Quality management systems
We are confident that you will be delighted with the quality of our training services due to our quality management system and the care we take in the preparation of all elements of the training. We sample 100% of delegates on all training courses with our on-line live delegate feedback system. This provides management instantly with a report on quality of training, as evaluated by each delegate, as it happens.
The feedback is also available to the trainer and a summary of this training feedback is transmitted to every individual involved in the marketing and management team. This feedback is also available on-line to our clients, on request.
Feedback form sample